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Murphy Appliance Co
2225 New Hartford Rd #1308, Owensboro, KY 42303, United States
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Murphy Appliance Co

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ro
Review №1

Love the service and knowledge of the staff. I am a handyman so i need my parts the day a walk in. they carry a large assortment of parts on hand so i just walk in with the old part and walk out with the new one. Something i cant fix? They can and will. Need a new appliance? Have rows of them at good prices.

De
Review №2

Doug Payne helped us find our washer. He was very knowledgeable and personable. He was very patient with all of my questions. The prices were very competitive. We were able to take our time and make the right choice for us. We ended up with a GE top load washer. The delivery charge was extremely reasonable. They hooked up the new washer and made sure it ran correctly and hauled away the old one. We are very pleased. We highly recommend Murphy Appliance.

St
Review №3

Delivery of the new refrigerator was amazing. The delivery guys were knowledgeable and very courteous. They took their time to make sure everything was working properly.

Fr
Review №4

This is a really nice place they always get the parts I need really fast

Br
Review №5

One of the last appliance stores that services what they sell. This is not only important when you have an inevitable problem but it also means they have an idea of what models have more issues than others when you are deciding what to purchase. Its also just plain easier than trying to get appliances from one of the big box stores.

Jo
Review №6

The staff at Murphy’s is the best. They have always been very helpful and honest with me. They offer advice and service that the big box stores can’t match. I highly recommend shopping here for any appliances.

Ka
Review №7

Ive been there 3 times, did business with them 3 times, had horrible service 3 times. Wrong phone number and address and wrong brand of washer delivered. Wrong wrong wrong. Also theres 1 salesman that absolutely does not acknowledge your presence or offer help. After 3 bad experience with them Im done. Notice how they dont respond to the negative reviews.

Ma
Review №8

If you want appliances this is the place to go . Very friendly and affordable

sh
Review №9

Amazing staff . Quality products. Best appliance shop in the tri state!!!!!

Mi
Review №10

Youd be surprised at the parts selection they have. Kinda junking, but they are appliance pros.

bi
Review №11

Parking sux there but fast in andout

Ry
Review №12

Great ppl. They contributed to a fund raiser we held a few years ago.

Da
Review №13

Customer service is excellent! Answered all questions, let me know about delivery and installation availability. All around great shopping experience!

Bi
Review №14

We have purchased our dish washer, clothes washer and dryer, cook stove and refrigerator from Murphys. They ALWAYS give us a deal, and deliver within two working days, everything you purchase. Weve dealt with Murphys for years now, as have other family members, and reGARDless of the deals others might offer, we always return to Murphys Appliance. Highly recommended!

Ch
Review №15

My wife and I went here based on a recommendation for service. Our refrigerator went out and we needed a new one. The staff were knowledgeable and very helpful. Their selection was basically GE (they carry this brand due to their service) and Amana. They were easy to work with and gave my wife a butter holder for our new refrigerator because they do not come with them. They service their own products. We hope that we will not need it.

Bl
Review №16

We just bought a brand new double door fridge, washer, dryer & stove from here. we saved a bundle compared to the big box retailers. Keith and all the staff is so friendly at Murphys. My parents would always buy their appliances from here and I do the same as well. They service what they sell! They even service stuff that u buy from most other stores as well! We are customers for life!

Ja
Review №17

The customer service was not very welcoming.

Va
Review №18

Murphy Appliance Company was recommended to me by a couple people over the usual big box retailers - and I am so glad I went! Our sales associate, Keith, was great in helping to pick out the right oven and cooktop for us and our needs. We even compared pricing with a few of the big box retailers, but Murphys couldnt be beat. In addition, Murphy services their own appliances, which made the deal even sweeter. Ill happily return to Murphy for any future appliance purchases and will certainly recommend them to friends and family.

De
Review №19

Bought a small freezer for my brother. They were supposed to deliver 2 days later to him, glad i was home they knocked on my door day of delivery. So i had to go to his house to be sure it was delivered properly

Je
Review №20

Very knowledgeable of the products they sell, able to offer excellent recommendations to their customer needs. Our recent dishwasher purchase was awarded the, Best weve ever had comment. Thank you!

To
Review №21

Personal and knowledgeable service. Offered free electronic testing for the appliances I already own. Very satisfied with the service.

ch
Review №22

We purchased a dishwasher from Murphys because I like shopping local. The dishwasher had to be ordered, which was expected by Christmas. I called to make sure delivery was still on for that date and was told it would be after Christmas. Knowing that I told them I had to have one by Christmas they called around to other vendors and found one for us. They went to Evansville to pick it up and delivery to me at no extra charge. Customer Service a plus!!

Ro
Review №23

Awesome customer service. Each and everyone was great. Very knowledgeable about the products. Best appliance store in town. They will take great care of you.

TO
Review №24

These guys are great! If they cant offer you a good deal, theyll make one. They know what theyre doing & they have a friendly attitude.

Ad
Review №25

I like to shop local when I can, and these guys gave us a much better deal on a whole set of kitchen appliances than any big-box store or other local companies. Highly suggest them, plus they do their own service on appliances.

or
Review №26

Atrocious customer service!I called to get a quote and after giving the make of my appliance the rude man gave me an amount. I am hard of hearing so I repeated it back to be sure, he immediately got short with me and yelled no, I said $400! Then he HUNG UP ON ME!!I was stunned, but a few minutes later he called me back and without saying who he was started in on why it wasnt worth replacing my stove top because buying a new one was the same amount (its not).THEN he began to BERATE me on my phone etiquette, justifying why he hung up on me, saying its a one-way conversation and how I should just listen and so on.Never in my life have I experienced such rudeness!Whenever some one asks for a recommendation I will go out of my way to ensure Murphy Appliance in Calgary is not endorsed.

De
Review №27

Came in the door and no one was there to help me. Had to walk around over 5 mins to get help. Then they couldnt find the part I ordered, but at least they had it

Su
Review №28

Love these people...long time customer & very satisfied!

St
Review №29

I failed to give a review from the interaction we had with Murphys awhile back and it was a pleasureable experience! Our refrigerator broke down and we called on. Murphys for servoxe. The compressor was shot and we needed to buy a new one. We got a good deal on a used one from them. About 6 months later we were able to buy a new refrigerator and we got a great deal from Murphys. I have recommend to famy and friends and they have been happy with them as well. Thur have also serviced a washing machine for us. Great service and great prices. We are going there today to shop for a freezer in fact. Shop local and support out businesses in Owensboro!

Sl
Review №30

Moms fridgetat there. I love there vvaletthere r never ca

Mi
Review №31

Yoi will not find a more helpful friendly place for appliances. And the service they provide( if you were to ever have a problem with your appliance you purchased from them) is 2nd to none!

Pa
Review №32

Very courteous and helpful. Have great sale prices!!

Jo
Review №33

Needed repair advice and got the information I needed. Friendly and knowledgeable staff.

Ma
Review №34

Great prices, they service what they sell.

Ga
Review №35

Argumentative man ..aka customer service, tells me my model number is wrong, it cant be, should start with M for Maytag... He looks..Oh lord it is a model number, this is old ils ild okd. I said ....I dont care I just need a belt.. He says I dont care either .... Then says we dont carry any Maytag parts. RUDE, should have said that in the first 5 seconds of call. YES I HUNG UP ON THE ..D..onkey!!

Pa
Review №36

I knew what I wanted, was in and out in less than 15 minutes, appliance will be here in three days!

Sh
Review №37

Friendly and good pricing

TM
Review №38

Very very helpful service.

Pe
Review №39

They are very friendly and knowledgeable.

Ro
Review №40

They are always nice and knowledgeable

Da
Review №41

I stop in Murphys as I was going home to see about repairing my appliance and when I left- I live less then one minute from the store- and pulled up to my driveway the repair truck was there.Decided what was wrong and fixed it shortly.

Ne
Review №42

Great people and service

He
Review №43

Always helpful! Thank you!

Ja
Review №44

Great service, very kind

Ne
Review №45

They had the parts I needed

Ka
Review №46

Very helpful and friendly

Mi
Review №47

Avoid at all costs. I called in on Thanksgiving. The person who answered after I asked questions told me to shut up its a one way conversation. Yeah, I really want them to come to my house.

Information
30 Photos
47 Comments
4.4 Rating
  • Address:2225 New Hartford Rd #1308, Owensboro, KY 42303, United States
  • Site:http://murphyappliance.com/
  • Phone:+1 270-683-7396
Categories
  • Appliance store
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–6PM
  • Thursday:9AM–2PM
  • Friday:Closed
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
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