The management team and staff are so welcoming and friendly! The store is always well stocked and the displays are breath taking! I always have a pleasant visit! I always leave in a better mood!
Absolutely dreadful manager and staff. One of the employees refuses to wear her mask properly and even giggled when I mention it’s a pandemic. I have 2 diseases and it’s incredibly unprofessional to behave this way during a pandemic. The manager did not care whatsoever, so I left. The manager is not doing her job at all.
The associates here are so friendly. I feel welcome every time I come here even with my young children. If they don’t have a particular item in stock, they offer to order it for you free shipping to your home. I’m so happy with my purchase today and thank you to the store manager for accommodating me and being so kind. Can’t wait to go back!
Awesome customer service and the most organized store around. Very clean and bright.
I was purchasing 9 candles to use them for Christmas gifts and asked the employee at the counter to put the candles in 9 small separate shopping bags. And she said she can only give up to 5 shopping bags per transaction. I guess she was trying to sell me those Holiday gift bags which cost $3 each.So if I make 9 separate transactions for 9 individual candles, is she still giving me 5 shopping bags? I understand that Yankee Candle wants to make extra sales out of selling those holiday shopping bags but they dont realize that they could lose the entire sales. It is either that employee who does not know how to make sales or the company that does not know how to train their employees. I am very disappointed. I recommend to make seprate charges who is experiencing the same situation from this location. They dont realize that they are being charged credit card fees more if you make separate charges.
Great place! Carlynn is the best!
Candles, candles, candles of every fragrance and size. Lots of other items suitable for gifts.
Great, friendly and helpful staff. The best scented candles.
Candle scent isnt consistent thru candle. Needs more scent
Very friendly and efficient.