Best dealership experience I have ever had, I was taken serious for my age and wasn’t scammed and Got exactly what I came in looking for will absolutely come back definitely recommend.

Always I encounter a friendly and knowledgeable staff. Highly recommend!

Joey Roberson ( Service Advisor) was very professional when I needed some good advise about my 2500 Dodge. He kept me up to date in a timely manor with the work being done . The service department is very generous and professional. My overall experience with Jay Hodge. Dodge I would recommend any dodge owner or non dodge owner to check you guys out, makes me feel like family. Your service techs are awesome.Thanks,Steven Brown

As always it is a great service outing. They are professional and helpful.

Im from out of state and try to take the best care of my truck. I called them to set up an appointment and the service manager (Chris) got me right in. During the visit he also explained a few things that I was not aware of with regards to the service on my truck!! Highly recommended and they did a great job!!

You guys rock! I took my Jeep Compass in while visiting relatives for an oil change. Joey and the team looked at the rear latch that was loose and made the warranty repair on the spot. Thank you all for the great experience.

My Very pregnant daughter, her husband and her Stepfather came in on Saturday to buy the Dodge Journey you had listed on your website. Your sales person told her that that vehicle wasn’t for sale. It was a service vehicle and wouldn’t be for sale for a month or so. But it was listed in your add with a price. Also said you didn’t have another Journey on the lot. And they went in and took it down from the site. He didn’t off to see if he could get her one from another dealer. He didn’t want to bother. I called to see how it was going and she was in tears. Frustrated. She was trying to get something before the baby comes because her husband had to totaled their truck and they need 2 vehicles. I looked online found someone at Elliott Dodge in Mt. pleasant. She was signing papers 30 minutes after arriving paying way above what yours was listed at with 0.9% financing. We all drive Dodges in our family and due to your False Advertising and lack of trying we will never use you again. I own a business and I will make sure everyone that sets in my chair knows what type of business you run and will advise them to shop elsewhere!!!!

This review is long over due, but I feel it is more important then ever to leave. Especially since mine and my husbands recent nightmare, at a different dealership.We purchased a used 2014 Dodge Ram truck from them in February 2016. We found it listed online. We reached out to them and told them we would like to test drive it. We were told it would be washed and waiting up front for when we arrive. Tanner was our salesman. He was very professional and had the truck ready as promised. We had our own financing arranged with our local bank. The finance manager offered to beat our banks rate, which he did! Signing was a breeze. They offered us an extended warranty and we told them we werent interested and they left it at that. The price was exactly what was listed! I wish all dealerships made car buying this enjoyable and stress free!I have to say it was quite hilarious, because a couple weeks prior to this, a dealership told us we were looking for a unicorn. Well James Hodge had our Unicorn!

We called for an appointment for my RAM and my son’s RAM. He had tried calling Jay Hodge but no one would answer the phone. After 10 minutes, I told him we would go to James Hodge in Paris Texas. We got an appointment the next morning. My vehicle only needed a fuel filter change. My son’s RAM was still under warranty and they fixed the front drive leak. This time it was repaired correctly. It makes a big difference when you can take your vehicle to a place where you can trust the people and the service provided. I usually deal with Chris, but Joey gave us the same great service I have come to expect from James Hodge’s dealership!

We purchase a Vehicle from This location in November 2020, 2 weeks later started having issues with it starting and an unusual noise coming from under the truck. I called to have the truck seen, tech kept it twice for several days at a time and couldn’t find the issue or fix it but said if we had anymore issues to bring it back. 9 months later the truck still makes the same noise and won’t start at all. Come to find out all this time the starter was going out. I called James hodge and spoke to Montgomery (General Manager) explaining all this to him. He tells me “he’s going to check into it and call me back.”He calls back and says he’s “sorry” and he refuses to repair something that wasn’t repaired in the beginning when we bought the truck and brought it in the first time cause the tech noted “he didn’t know what the noise and issue was” I asked him why he couldn’t fix something that has been going on since we bought it, he couldn’t give me a reason and ended up hanging up in my face.Needless to say DO NOT PURCHASE HERE. They are NOT about their word and do NOT back their products or work. We are now paying $30,000 for a vehicle that had this issue when we bought it. It’s sad and I will NEVER spend another dime with them because of this.

The service department is awesome! Leonard will help you out with anything you need and answer any questions you may have. He was very helpful and went out of his way to help me.

Always receive courteous and great service. Service members are friendly and knowledgeable about their services and vehicles. Their facility is clean and waiting room is comfortable.

By far the smoothest and most seamless car buying experience I have ever had. I live in the Houston area and couldnt find a better deal. Jay Hodge, Eric Juhlin, Marc Rea and everyone I dealt with were top notch. I will be a customer for life.

Joey was very helpful and explained every thing in great detail.

Talked to Michael Middleton, it’s not a circus but this dude jumped through hoops to help me get into a newer vehicle with many many more options for a cheaper monthly price. He took care of me for several days doing his best, messaging me before the rooster crows to let me know he was going to get this deal done. He matched my energy and put up with me(no easy task).What a great dude. Definitely would let him take care of me and my family again. Thanks my dude.

Chris in the service department was very good about keeping me updated on the status of my car. When my car was ready he gave me a thorough report and promptly returned it to me. I have had a couple of issues with my car recently and have had a good experience each time at James Hodge.

Thank you Chris and the service department was excellent. Gave me all my options,and tried it even get me better ones and got my car fixed fast and prompt. Thank you !

Michael, Chris and team in the servicing department did an amazing job getting my Jeep up and running quickly... They were quick and kind - far better than any other dealership Ive been to. I cant thank you guys enough, you completely saved our vacation and road trip by getting us back on the road so quickly.

Excellent service after the sale. Chris in service is great to deal with, honest, knowledgeable, and does what he says he will. Really appreciate the entire team including Tanner who has continued great communication and service years after the sale. Our family has used J Hodge since 1995 and will continue to go to them for our vehicle needs.

Would like to say thank you to the commitment that this dealership and its employees provide to their customers and non customers they go above and beyond like no other dealership I have ever encountered. Would not want to do business with anyone else except James Hodge Paris and I will continue to drive miles for their above and beyond service. Thank you so much for your trust worthiness with such an expensive investment that enables me to go to and from work and keep my family needs met. Your dealership has been a blessing in my life.

Chris in service makes sure that I am taken care of as well as my car. He is always kind and helpful. Every experience has been positive even when it took a little extra time to solve the issues. James Hodge Motors in Paris has the best service department in this area.

Very knowledgeable. Prompt, direct, to the point. Exactly the way it should be. Dealership went above and beyond to help us. Especially since we were from out of town.

Everyone was friendly and made me and my husband feel right at home. Our salesperson Bailey was wonderful to work with, he was not pushy and he was very honest. I would highly recommend James Hodge Dodge to my family and friends.

Bought a new Ram recently. Sale went smoothly and quickly.Ram in for oil change and tire rotation. Minimal wait time. Excellent service.

I am very appreciative of the service that was rendered while my vehicle was being repaired. Very clean, comfortable and enjoyable place of business for purchasing a vehicle. Again, thanks a million for everything and I really love the customer relationship with Chris as my go to person for all my needs in purchasing, repairs and answers for questions about a vehicle. Thanks, Mrs. Mary L. Blandon.

Chris in service and Alan in parts are always so helpful and courteous! James Hodge is so prompt when I have a vehicle in for a repair or oil change. We love doing business with James Hodge in Paris!

Friday afternoon we were driving from Kansas City to Tyler and the air conditioner started malfunctioning. We called the nearest Dodge dealership which was in Paris, TX, and asked if we could have someone check it out. We got right in, they fixed the problem and we were on our way in a little over an hour. Everyone was friendly and Joey took great care of us. We highly recommend this dealership.

Chris Taylor is the best! He’s the reason I keep coming back!

Got some new running boards installed this week, great job and quick service. I’ve been using them for my oil changes and routine maintenance for almost 3 years and have never had an issue.

The guys there are pretty awesome & have good service, but I’ve been paying on my $20,000 Jeep for a little over 2 years now, and some how still owe over $17,000 .. it doesn’t make sense to me! And I feel like I’m getting jipped.

5 stars all day long! Cody Stockton made it so easy to purchase another vehicle! Highly recommended!

Always friendly staff and can get in to get oil changes pretty quick.

Outstanding customer care with very personable service personnel.

James Hodge Motors made buying a new pickup easy and comfortable. Bailey Cole went above and beyond. He brought a pickup to my house for me to test drive. Then brought it back with the paperwork to sign once I decided to purchase it. I never left my house. Probably the best buying experience I have ever had.

SERVICE DEPT. Been having problems with my SUV took it to Paris James Hodge 2 different times. First time we were told a sensor needed to be replaced so we told them to replace the sensor. Second time we were told Oh it needs new spark plugs so we let them replace the spark plugs. Well the vehicle is still having the SAME problems! I took it to them a 3rd time...yes 3 times. Wouldnt have had a problem this time until the service man said that apparently someone else had worked on the vehicle before bringing it to them the first time!!! NO SIR!!! James Hodge has been the only ones to work on that SUV!! I do not take to being called a liar or to be taken advantage of when the continued problems puts my family and myself in danger!!!! Will not be taking my business here again!

Fast friendly service!! No complaints!!!

I could only give a 5 star rating because the rating system doesnt go higher than that. The service department is full of honest and hard working people. They were committed to servicing our vehicle. Because of Covid 19, the repair took longer than expected. (They had to wait for the delivery truck and the trucks were only coming twice a week.) They also loaned us a vehicle due to the fact that we had an hour drive. Chris was in constant contact with my husband so we never had to wonder what was going on with our car. I 100% recommend the Paris, Tx location to ANYONE having issues with their vehicle.

Came to Paris Texas to visit friends, went to look at a used car at James Hodge Motors. What a great experience, Craig, Robbie and Marc are the best. We bought the car and drove it home with no problems. I would highly recommend these fine folks. Thanks a lot. John & Steph McCormick

Very good buying experience. A few hiccups on my part but the staff was professional and polite throughout the entire process. Special thanks to Craig and Montgomery. Would definitely recommend James Hodge Motors to all my friends and family.

Just a outstanding job by all staff who I talked with. The greatest service department. Big shout out to chris in service

Love the service team! Chris goes above and beyond!! We will never drive anything but a Ram truck purchased from them!!

All good

Absolutely a great dealership, Marshall was a great salesman to work with. He was so good that we ended up purchasing two vehicles instead of just the one intended.

We had a bad blowout in Paris on our way home from vacation with about 2.5hrs to go from being home. We were towed to the dealership where the guys in the service department were amazing at helping us get back on the road as quick as possible. They went out of their way to make a terrible situation better! Everyone we encountered was friendly and helpful. Thank you so much!

From my experience in the last week, Curt you need to get you some more honest mechanics. Because you saw where you were lied to as well, because didnt NO one call me or leave me a message. If they lie about something simply as that what make you think they not lying about what they done to my car. They had plenty of time to do whatever they wanted to do with my car. And then they changed their story and said they pulled my car in the shop and just let it set back there for 2 1/2 hours 😠😡. Seriously and recall I had just gotten off work and then we had to set in the cold waiting area for 2 1/2 now that was very disrespectful and on top of that no one came to let us know what was going on and all we wanted them to do was check out our two tire sensors on the back. And one of your mechanics said my front right sensors was still under warranty. But they didnt do nothing to my car🤔🙄 come on now. Just think about it how many peoples have they done like this, from my point of view they tried to come up on some extra cash but thats not going happen. And I had just told my husband to just let them fixed my car, but something hit me and I took it to get it checked out before I give yall $600 for nothing and look I was right yall lied to us once again. But hey they can keep what they took off and I will travel 60 to 80 or even 100 miles before I let your mechanics touch my car ever again. So please keep a close eye on your services department because something not right and Im going continue to let everyone know what happened to me. And Curt you and Chris seems like some good guys but some of yall workers are not. And the sad part about this I bought my very first vehicle from James Hodges back in 1995 and 2019 I got reaped off WOW a very sad case.

Bought my Jeep in another town. One week later engine light comes on. It was after 5pm and the dealership I bought it from couldnt get anyone to drive 2 hrs to me with a loaner. So James Hodge Dodge took care of me. Put me in a rental since my car had a warranty. Being 2 hrs from home it was a huge blessing. Thank you James Hodge, you are the best!!!

I was looking to buy my wife a new car for Christmas and after much research and searching for the exact car she wanted i finally found it online at James Hodge Dodge in Paris, Tx. I contacted the sales team not knowing exactly what to expect beings this is the first brand new car i have ever purchased, but to much surprise the experience was awesome. The car was perfect, the price was right and Adam really got down to business in securing financing at an interest rate I wanted. The entire process took less than a day and it was all done over the phone. All i had to do was show up, sign paperwork and drive the car off. I was actually at the dealership for maybe an hour the day i picked the car up.If you are in the market for a new vehicle i would highly recommend James Hodge. The process is smooth, fast, transparent and honest. These folks will tell you exactly what you are paying for and will not try to sneak an extended warranty or extras in on your paperwork. I will definitely purchase my future vehicles from James Hodge.Thanks guys.

I had an excellent experience with my vehicle purchase! I traded in my truck for another pre owned on the lot, and everything went seamlessly. Adam, Eric, and Tanner were top notch, and they even beat my rate from my credit union! I had to be out by a certain time and they nailed it! I will definitely be letting anyone I know who is looking for a vehicle to check them out! Great job guys, keep it up!

Great people here in the service center and if you need to buy a car they really work hard to get you the best deal and lowest interest. Robert in the service always is professional and friendly. He gets me in and out of shop quickly.

Thank you so much! Tony in the service department is so friendly and ready to help. Thank you. Today I arrived at 5:15 thought I only needed coolant, no come to find out its the water pump. 30 minutes till they close and I ask if it can be fixed now (this is my only vehicle) he says yes they will stay late to fix it!

Love this place feels like home when we come there everyone is so nice to my family. The service department is second to no ones they are professional and have very quick service. We love coming to James Hodges dealership for they make our buying experience so easy and have more stock to chose from. We would recommend anyone to check James Hodge Dealership out if there looking for a great deal and a professional dealership to do business with.Thanks againWarren & Karen Cole

Great service during and after the sale!!! Bought four vehicles there over the years, but they’ll treat you the same even if you just buy one.

I would never recommend anyone to this dealership especially for your service needs on a vehicle, there technicians do not have any idea what they are doing I was told they couldn’t do anything else to fix my truck...after spending $2500 with them my truck runs worse than it did before I took it to them!! Bonham Chrysler is a way better dealership, better techs, and way better customer service!

My brother has been looking for a vehicle, we took a five hour drive to Paris, Tx. I was impressed with the salesman (Adam). He was very professional and knowledgeable. He did make the sale. Keep up the good work Adam. Daddy-Up buddy.Take care and God be with you!LB

Overall i had a great experience Tyler was an amazing sales person and listened to what i wanted and that,s what i got even when someone else was trying to push me into something with less he refused to do that. He went above and beyond in every way he even helped move all my heavy welding equipment from my old truck to the new one. He will be my salesman from here on out in dealing with James Hodge

Courteous Team that worked hard to get us in the vehicle we wanted. We couldnt have had a better or more satisfying experience. We will definitely recommend James Hodge Motor Co. and Marshall Hemingway to everyone we know. Thanks guys for our new truck and great experience.Tony and Lynn Allen

Great experience every time we deal with them!! We just bought our 7th vehicle from James Hodge Dodge and will send others their way!!

Went to get a quick oil change and it literally took about 35 minutes! Plus I got a free car wash!

I love my new Jeep! James Hodge Dodge made my shopping experience wonderful and easy. A ‘Special Thanks’ goes out to Mark Ritchie, Eric Juhlin, Marc Rea and Jay Hodge. I love you guys! I’m definitely a James Hodge customer.

Chris in service gets you in and out quick, and the work is done right.

Best place to buy a vehicle. We bought a brand new Dodge Grand Caravan from James Hodge in Paris. It was the most hassle free and fun experience that my wife and I have ever had purchasing a new car. I would recommend James Hodge to all of my friends and family. We are customers for life!!

The sales department is outstanding! However their service department lacks severely. I took my new Ram 3500 in for a scheduled oil change and tire rotation. They failed to check the tire pressure. Then at a later date the check engine light came on. They picked the truck up for service, upon return the check engine light was still on. The vehicle now has to go back to the dealership for further evaluation. It makes me question what else they are failing to address. What other service checks are they failing to preform. The documentation they provided (inspection sheet) shows no evidence of being traceable to my vehicle. The computer printout does but the corresponding document only show check marks.

We took our 2014 Ram into the James Hodge service department for routine maintenance as we do when we are home and the truck needs service. While waiting I like to look at the new trucks on the lot. Marshal came out, we chatted about trucks in general and one in particular that caught my eye. I told him we really weren’t looking for a truck, ours was great.I mentioned the 2018 to my wife, she said “maybe we should check it out”. We did, Marshal was great, the deal was made, paperwork a breeze. We are now the proud owners of a new truck purchased from an excellent dealership

I brought my 2015 Dodge RAM (Lone Star edition) in for 25,000 mile service and was very pleased. My truck was ready in no time and Ronnie took great care of me. I appreciate Hodge Dodge and love the truck!

This was my first time at an actual dealership. Car sales rep Daniel was amazing!! He got me a great deal on a 2015 Jeep Patriot Sport!

Buying from James Hodge was a pleasant experience. The sales rep. & staff was friendly and professional. They worked with me to get the deal I asked for.When buying my next vehicle, I will certainly give them a chance to sell me a vehicle.Thanks again, for the pleasant buying experience!

Always get the best deals there. Sales, Service, and Parts are great.

I contacted Josh Rea. I was needing a business vehicle. Josh as very prompt in locating me one and made me a deal we were happy with. Thanks for your prompt and courteous service Josh

I give them 2 because the service department recommended I try to fix my own vehicle. As if I hadnt thought of that. The second star is because they did not charge me anything to say they didnt want my business

Horrible experience, bunch of conniving liars! Was told one thing and they did the complete opposite and did not even try to rectify the situation.

This is a great dealership. The salesman were eager to work with my budget & find what I needed. They called for a car from another lot when I couldnt find what I wanted on the lot I was in. They were very polite & didnt try to push me on a car I wasnt interested in or couldnt afford. I will continue to purchase my vehicles from James Hodge.

I had been shopping around for a particular dodge at several dealerships. These guys got me a great deal, for the situation that I was in on the car that I wanted.

Me and my husband have bought many vehicles from James Hodge and have loved everyone of them. Not only did they fit our needs but they also made sure to fit them into our budget. A lot of the other dealerships in town wont even come out to speak with you, I wasnt there for a few minutes before a salesperson came out to talk to us. We enjoyed every bit of the buying process and wasnt pressured into doing anything we didnt want. By far the best dealership in the Paris, Tx area. Thanks to everyone at James Hodge Dodge.

Dont waste your time, going any other place!! This team is the best in the business!!!

If youre looking for somewhere where they will treat you like dirt, have absolutely no interest in answering your questions, and give you the absolutely worst customer service they can muster up, this is the place for you! I love how disinterested they are in pleasing their customers, and they always get you in & out quickly by making sure you never want to come back.Weve owned Dodges in the past and have always been forced to go to an out-of-town dealership for service due to how terrible their service department is. We recently purchased a new 2017 Dodge (again from an out-of-town dealer) and thought wed give them another try today on asking about ordering another part. We werent surprised that their customer service hadnt improved at all. The guy helping us didnt want to take time out of his day to look anything up, denied the part existed (even when their building is covered in advertising for it) and then gave us a roundabout estimate of somewhere between $500-$1000 before turning his back and ignoring us completely.

Friendly staff willing to go beyond the call of duty for the customer and treat you like family. There not scared to get their hands dirty to make sure everything is right for the customer.

Daniel was very professional and a straight shooter! Car process was very quick and in an easy manner. Definitely recommend him for all your vehicle needs.

Tanner and Ronnie were a huge help to me in selecting the right truck. They both were easy going and very knowledgeable in all the options & features. Thanks for a great buying experience!

Brought my Jeep Wrangler in for Service, Ronnie Wade the Service Manager went completely out of his way to make sure I was taken care of and really made me feel like I finally had a Service Dept. I could trust. Will get all my future business going forward. Definitely a 5 Star Job!!!! Thanks,

Exactly what I needed on a truck was difficult to find...and turned out to be even MORE difficult once we located it... to work through a dealer-trade. But the team at JHM was persistent in doing what they do best; getting what the customer needs!Im very happy with my purchase.

I had a blown head gasket that lead to the engine needing to be replaced (the temperature gauge wasnt showing it as overheating so we had no idea until it was too late). I was worried sick at what it was going to cost, whether it was warrantied or if my family and I would be on foot. Robert did an awesome job of walking me through both the repair and the warranty process, and made sure the vehicle service plan company didnt rip me off (they definitely tried!). The vehicle service plan guys sent a used motor as a replacement. The first one didnt look good so Robert sent it back and made sure they sent a decent one. Jeffrey did a great job of replacing the engine, it runs even better than the old one. I really expected to get raked over the coals with a blown engine, but these guys made the experience much easier to get through and the price was reasonable, especially considering the vehicle service plan could have left me high and dry if Robert hadnt held them accountable.

The best place to buy a new truck. Professional and friendly staff made the experience a great one.

I went there with a friend, who bought a used pickup. As a person just observing the goings on, I found these folks to be personable and helpful. My friend was highly pleased.

Top notch customer service!! Eric very professional and gets it done, Josh was great!, Ronnie on the 1s and 2s smoking that bbq!! We definitely will be back with all our vehicle needs. #SteelerNationBaby

Went well, new Jeeps look great. You get great tech for less

Absolutely love the Dodge Journey that we bought. The only thing that I had a problem with it was the they didnt have the title to the car, and we had to wait much longer than usual to get the tags. Other than that I would have given it a five star rating.

Best dealership in town. Be sure to ask for Marshall.

James Hodge contacted me about a safety recall on my Jeep. We scheduled an appointment for them to evaluate the need for a replacement part. They began work at the scheduled time and even made the replacement without having to schedule another visit. Great service!

Thank you, Brandon, for taking such good care of us and for helping our son find a care that he could afford. He loves the car. We will look you up next time we need a vehicle!

Purchased a vehicle two weeks before my final selection. The first one did not fit my needs. I brought it back was given something newer, with wonderful trade-in value, I was dealt with professionally and courteously. I would highly recommend them.

I emailed the dealership the night before and a email saying Tanner would be in contact so I provided my cell phone. The dealership opens at 8 am and by 1130 I had not heard back so I called and left a message. After talking to Tanner he said he does not start until 10 and that he had a customer. I asked to speak to the GM Who was Curt and asked why someone else could have not reached out to me and he said that they are a small town and Tanner is the only one on the internet so no one else could have contacted me and that know one else receives any emails. I am from a small town and I know we know how to conduct business and its definitely not like this. Bad management

Fast service abd working on a new deal

Vehicle was as described on the web site. Completing the transaction was quick and I encountered no problems.Correction to above. I have been waiting for my paperwork (Title, Etc) and have not received it (30 days). I have contacted dealer (sales and finance) and have no response.

Very satisfied with services received. Chris was very polite, kept me informed every step of the way. Very prompt. Thank you to everyone involved on working on my truck! :)

Great job Adam, for having lots of patience with my schedule. Really enjoying the truck.

Just bought Jeep Compass 2014 from the dealership very clean car low mileage Great Price great customer service! I understand i bought it as is no warranty But, yep here is the but. Drove the car twice and took it from Hugo Oklahoma back to Paris used over 1/4th tank of gas. Last one i owned years back did the same thing. This morning drove to doctors office and came out and battery was dead. Called dealership talked with Rick and was told there was nothing they could do since i was offered a warranty on the car $3,000.00 cost and declined. Plus i had the car a week. Also told me i must have left the lights or something on overnight. I told him that did not happen. So bought a new battery this morning $178.00 at auto zone. So please beware of what the dealership says they have checkout before they resell a used car. I would think, but i might be wrong that they could tell if the battery was weak. It was the manufacturer battery so it was ready go anyway.I will say every one was nice and professional and quick to help us while we were there not so much so just days after the sale. Do not buy a Compass new or used unless you want a money pit spent in gas and repairs. The only reason i bought the car was because it was the only one out of three they let me choose from.because of my credit . Yet i put 3,000.00 cash down on this car.Thankyou for your time reading this.

Excellent Service!

The guys up here are always great and professional in the service department. Work is done well and efficiently.

Adam Parson is your go to guy. Most dealers I have dealt with are in your face and arrogant. Makes me feel really uncomfortable, he was none of those. If you want to have the best car buying experience ask for Adam Parson.

My in laws live in Paris so I decided to get my welding rig serviced at James hodge! Chris in service department great guy fast service! I was super impressed with how quick they changed my oil fuel filter and rotation on tires. Deff on top of their game!🤙🏻🤠