I went in today to return a suit. The suit was altered, which we paid extra for. Thats fine. This suit was intended for a funeral, but was never worn, as it was discovered the individual wished to be cremated. They would not allow me to return the suit, because of the alterations. NOWHERE on the receipt or website does it say that you cant return if the item was altered. I wouldve even been fine with taking a percentage off, because of alterations. The return process, with or without alterations, shouldve been addressed on the receipt or website. It states the are happy to take returns within 30 days, as long as it isnt a clearance item and has not been worn. Will not go back, nor recommend.

Amazing service. Impressive quality.I showed up right at closing time, and the gentleman was more than happy to stay and work with me to find the perfect suit for my style and budget. He also was very patient and helpful talking with my son who was along for the ride as I was working through the fitting process.My suit looks great and I strongly recommend them.

Love their staff.They are excellent at their craft. Purchased two suits for reasonable price. The suits even needed altercations and they come out perfect. Even the altercations were timely for a wedding.

Nice people, but Id go somewhere else.

We purchased a new suit which was altered to fit the correct way. Friendly and caring staff.

Great sales and women’s selection! Charlotte is the sweetest employee they have!

We had such a great time with Rob Shawver! He was fast and efficient! He was funny and made my son feel at ease. Thanks Rob!

What a great shop! For 30 years I have enjoyed everything from nifty socks to fantastic custom made suits. This is where I dress myself for the office, fancy events and a casual weekend. This is where I shop for gifts for friends and family.But as good as the clothes are, the real value at H&H is the owner Dave Boone. He takes a personal interest in his clients goes beyond expectations to make each one look great. He gives his personal time and attention to make sure every customer is delighted and has fantastic experience. If you are not a client, you are missing a great opportunity!

Ordered pants from Amazon and they hemmed them no problem and got them back in an hour!

Always top notch service. We love this store and all the top quality items offered. The customer service is amazing and I highly recommend this store to shop!

This was a very poor experience. We were told the wrong information about prices. There were multiple issues with our rentals and the answer we received were not helpful. They also were unable to locate the tuxes I returned after 2 employees checked them in.Very disappointed with the overall experience.

I highly Recommend their store! The customer service is impeccable. Micheal helps me with everything from Patagonia, Robert Graham, Johnston&Murphy Shoes, cologne and the coolest new bracelet handmade from Amsterdam. Thank you for the years of Outstanding Service!

Probably the best customer service Ive ever experienced. I cant recommend Hornor & Harrison enough. They went over and above anything I expected to make sure I was happy. Thanks for everything!

I love this business and their staff. If you explain your situation and time frames they will help you find an agreeable resolution. Ive been going to them for about three years now and I couldnt be happier. Youre paying for quality and for service and though I cant afford to shop there often the product I receive when I do is outstanding. I encourage anyone with the capability to give this store their patronage, to do so.

Im super pleased with the Mr Jeff Hall he went out of his way to help me.

Mixed feelings on this place. Wonderful selection of outfits tuxedos and etc. There were issues but I wont disclose of it.

Knowledgeable staff and high quality goods at a reasonable price.

The hands down best Mens clothing store with the best service. I am moving to Dallas, TX, but will still visit home and go to this store!!

They did a wonderful job getting my son Hus tux for prom I was satisfied on all levels will def go back for next years prom

Always friendly and the only place that keeps Raulph Lauren suits in stock, which fit stocky guys well.

I got a nice tux but the service with a smile could be improved. At least for the guy I had :/

Great service! Dropped in, made selection, got sized, ready to go!

Excellent, personal service.

Good place to rent a tux

Best mens store in WV

Always great service