Insanely overpriced copier and printing service. There are several employees, particularly in the print shop, who have no desire to help. They do not know how to operate their own equipment and are unwilling to try new approaches.Their replqcement ink stock in very low, rarely do they have any newer printer ink.The store istelf is shabby dark and dingy.Save yourself a baterial disease, dont go into their restroom.We can clearly see this store is on its last leg.

Highly recommend. Especially their tech guy Travis. He was very helpful from the moment I walked in and managed to fix my computer for me. Amazing customer service.

I use their print and copy center quite often, and they have been consistently amazing. The print quality is better than Walmart Photos. I usually choose in store pick up, and theyve always been on time. If I need something faster than same day, I order online and call, and if they can squeeze me in, they are really awesome about it. Staff is generally super friendly, but store-wide customer service can be kind of slow moving if they are busy. But on a plus note, they offer customer service unlike many of their competitors.

By far the worst customer experience I have ever had. A classic case of big box store screwing over their customers. I tried to make an exchange for a wall hanger as it was defective when I purchased it a couple of days ago. I asked to talk with a store manager but he was out for the day. Their customer service manager would not make an exchange and started screaming at me. I was polite as can be and did nothing except ask why he couldn’t so I could explain to my boss why I had to come back again. He wouldn’t explain why he couldn’t do it, just that he couldn’t. If you have a customer service representative that can’t effectively explain why he can’t do something correct, and then start screaming at a customer, that person shouldn’t be working in customer service.Moral of the story, they lost a large customer today. We will never do business with them again.

The cashier and employee at the printing station had on no masks. The sign at the front door requires shoppers entering to wear a mask. Staples here I come!

Id give them 6 Stars if I could. Treated with friendliness and decency every time I am in there. I go every week, sometimes twice, and I witness employees with everyone. They treat people nicely, even when they dont deserve it

Didnt have the monitor in stock that I wanted. It was out of stock in their warehouse so they offered the next model up at the same price. Saved $180 over Amazons best price. Exceptional customer service.

The best experience I’ve ever had at an Office Depot. Needed to print some pictures last minute for my mom’s funeral on Sunday. The tech, Matt, was very helpful in figuring out what size and options I had for printing the pictures. I guess he picked up on the fact that they were for her funeral based on the images and the folder name on my thumb drive. Anyway, after confirming with me that the picture were what I needed he just said, “these are for a funeral, they’re on me.” This employee’s kindness was an extremely kind moment in an otherwise very sad and hard time for me. Very much appreciated. Made me a customer for life. The cost of this one transaction will mean tons of additional business I’ll send their way in the future.

Went for fingerprinting - quick service, nice staff, clean store

Needed a last minute poster printed for an event. I asked if they could handle this quickly and was told it will take 15 minutes. Unfortunately the girl didnt know how to load paper in the wide format printer and an hour and a half later I was leaving with my poster. The print job was fuzzy and cut unevenly. Would never use their print services again.

The copy center is totally unprofessional and does not understand customer need. They keep quoting prices and do not provide a good service.

1 hour online pickup? Ordered at 2pm...its now 10 minutes til 8pm. I called and the guy said he would call back in 15 minutes. Something about verbal authorization...still waiting for the call back 30 minutes later. waiting....waiting....waiting....it might have been faster to have them deliver?

Always enjoy this location. Employees are friendly and dont pressure you. Its the only place I can find my special lead too. Always love checking out their computers too.

Stock is terrible - I own a business and have never been there to purchase any type of technology that didnt have to be ordered. The phone customer services is worthless. However, in-store care is usually pretty good. It is a toss up which way the quality of services will be...good luck!

What fantastic service and caring employees in the printing department.

In terms of the in store customer service you will receive, this store is phenomenal. All of the managers are extremely knowledgeable, and most of the store workers are as well. Great store with very friendly workers.

Just awesome people to work with, we always look forward to using their print services.

Took my phone in for a screen repair. The screen is fixed and works fine, but now my phone restarts multiple times an hour and the auto brightness setting doesn’t work.

Sold me a computer all set up very fast just the way I needed it thank you

Great friendly staff, if your looking for office supplies in Parkersburg area. It doesnt hurt too look here first. Ive always found a good deal on whatever I was looking for.

Great sales people great printing services highly recommend.

Absolutely fantastic company! Travis is amazing..he always seems to know how to fix my pictures...

I did receive help right away, I was not happy that they only carry a small amount of stock. so they were out of the electronic items I wanted. service is Good, stock is no good.

I wasnt asked once if I needed help the 45 minutes I was looking at computers. I was very interested in a few models they had on display. However, because of the lack of enthusiasm from the staff to sell me a product, I left.

Customer service was great. Thanks guys!

Clerks were very helpful and they had everything in stock

Had what I was looking for and was in and out quickly.

They sell stuff you normally have to get off the internet.

Good knowledge of customer needs, good service. Thanks Matt

Good office, school supplies and things for computer

This is not there address but it puts an arrow on google mapsin the correct place4199 Grand Central Ave, Vienna, WVthere in the plaza with TJ MAX across the street fromlong john silversin vienna wvnext light past home depot going north on rt14dave t

Always helpful, always timely.

Nice, well kept. A little high on prices.

Im a loyal customer, and the perks and discounts are great and great selection

Theyre ok with basics, and their selection is okay but not great. Ive had issues with pushy salespeople and cashiers. Im glad we have the store in town though.

Quick service for shipping package

Great place for your need

I couldnt find what I needed, so I had to order from Amazon

3 people standing around talking..no one cared to ask if I needed help purchasing a laptop...you just lost a sale..because you didnt care

Very helpful associates.

Girl employee didnt know where stuff was but the manager was on top of it.

Polite and efficient associates

Friendly staff with smiles.

Good selection

Good prices

Great

Great

All I have to say is $$$$

Not the address