My low pressure indicator illuminated while driving on the 210, and quickly exited and found the Tire Pros shop. They quickly found the problem and had it fixed within the hour. So thankful for their excellent, courteous and fast service. Highly recommended. Thank you again.
Need to fix a slow leak in one of my tires so brought my car here as they did a great job for me five years ago when I needed new tires. They had me out within two hours despite the fact they were busy. The person manning the office was very friendly and helpful to every customer who came in. I will definitely come back here.
Henry T, the manager of TirePros, possesses exemplary customer service skills and he appears that he is highly respected by his staff. His daily communication with customers is very accommodating. My husband called him and asked if he had my rare brand & size of tire in stock and he said, he did not have it in stock, but I can have it delivered within 2 hours. When I drove into their tire center, the truck delivering my tire had just drove in.Kudos for Henry and his team of capable mechanics.
My tire blew up in the highway and the guys had it changed ready to go within 25 minutes. Much appreciated amazing service
This is the best tire shop Ive ever been to. Honest and never try to up charge you or add on things you dont need. I drive an hour just to have work done. If you need tires or even a flat repair this is the place!
Excellent service in every way - so helpful and kind. A pleasure to do business with.
I walked in for a flat tire repair and engine oil change. They finished it less than an hour. I was really happy with their service.
Great service. Fast and efficient. Repair one tire, got all of them checked and filled with air without asking. Very nice
These guys are true pros and will bend over backwards to help. I had a couple nagging small issues with my new Silverados front suspension and tires. They worked me in on short notice and made adjustments at no charge (keep us in mind for tires) I will be going to Tire Pros when my wifes Suburban needs tires this Summer. Great experience and communication. A true find!
I have had an amazing experience here at Pasadena Tire Pros. I take all my vehicles for oil changes, and any repairs needed. The staff at Pasadena Tire Pros are honest, friendly, and professional. They are also very accommodating. They have done great work for a great price. Thank you
Very good, they switched my tires quick.
On our way from Ventura to our mom’s house in Temecula we got a flat tire on the 210. We put on the spare & tried another tire shop first but they said we’d have to wait 3 hours for them to look at it. Then we went to Pasadena Tire Pros. They were very friendly, got us in immediately, let our daughter & dogs wait inside the air conditioned lobby while they patched the tire and got us back on the road! So grateful we found Pasadena Tire Pros!
I always go to this Tire Pros and always am pleased. They are truly pros and do a great job. They are also honest about what is needed for your vehicle. This is a very trustworthy business.
Henry is the owner he is very honest and works hard on your car. I have been going there for over a decade taking all our family vehicles to Henry at Pasadena Tire Pros. 100% recommend
Henry and staff are very accommodating!
Bought 2 tires from here, a couple months ago. I kept getting a low tire pressure light, took it to them & found out it was a slow leak. There was no charge to fix it! Very professional service! I would recommend them to anyone who wants quality service & products.
I always do business at the Thousand Oaks store, however, I had a screw in my tire and came here for the warranty, since it was closer to work. They saw my vehicle right away and were exceptionally quick and professional. Thanks for upholding the Tire Pros brand name.
Wonderful experience! Very honest and helpful ! I would highly recommend this shop. My tire light went on. I took took the car to them thinking I may have picked up a nail. They checked my tires and filled them . All at no cost! I will go to them when I need new tires. I appreciate their help and honesty.
My tire blew out, i needed a place to get it replaced instead of waiting for AAA to come and tow me back home 30 miles away i found this place. Let me tell you i have never walked into a place where they are actually happy to find a solution, i was literally in distress. Im assuming the gentleman at the desk is the owner but he went out of his way to help me out, you saved the day mister, I thank you so much I made it home.
Good service and follow ups.
I’m very pleased with the service I received on 12/9/20
First time I came here it was in and out, $25 to patch up a tire, fifteen minutes max. Came back a few months later with the same issue and they tried to upsell me 4 tires and new brake pads. I had just been to Valvoline where I asked them to check the tires and all they noted was a nail in my tire. Im going to the dealer for a second opinion, but next time I need tires Im probably going to find another tire shop.
Got the BEST price on 4 Perreli tires. Literally shopped every place in town and beyond - went on their website, locked in the low price offer, went in the next day and they took great care of me. Checked for air shock issues- the HONEST gentleman stated I did not have any- appreciated that. Also offered me a great extended warranty package that inspired to take advantage of. Lots if extras come with that package -at only 20$ a tire. Peace of mind is well worth it. ABSOLUTELY recommend this Pasadena location. This spot had actually been recommended to me few years back for tire issue- by a nearby insurance agent who knows their work well, I was very satisfied then and with my current purchases as well. ✊👍
Found this place on google and did not disappoint. Easy oil change for my fiat. Will go back
Good service.
Just wanted a question answered! Good Luck!
The service that I received from Henry at Pasadena Tire Pros is always exemplary. He took care of some minor valve seal problems today on tires I bought from him some time ago without charge. My wife and I always buy our tires from him, obtaining competitive prices and excellent service. It is wonderful to have such an ethical company in the area.
Henry is a really nice person, he tells you the truth. How do I know, because Im a mechanic and he doesnt know that. I trust him.
I tried this place after calling 3 other shops for a leaking tire and they were all giving me an hour to two hours of waiting time. These guys were very polite and gave me excellent fast service (20 minutes). They couldnt find anything wrong with the tire and didnt even charge me. I give them 5 stars for honesty and professional integrity and they will be my new tire shop destination from now on. I think they deserve all the business they can handle.
Ive been using Big O Tires throughout the west for over 30 years. So when I moved to the Pasadena area I looked for the closest Big O and found T&T Auto - Big O tires on Rosemead. I have been using them regularly to service three of our cars oil changes, tire rotations and balancing and been totally pleased with their service and pricing. But I recently had the need to have the struts on my vehicle replaced (after 100,000 miles thank you) and to get new tires. This is not a trivial undertaking, it requires several hours to accomplish the task, and with a cost that reflects that effort. I choose to go with Big O versus the dealer: 1) they were several hundred dollars cheaper than the dealer; 2) they treated me with respect and were very accommodating with regards to my schedule; and 3) they demonstrated to me their mechanics had the skills to do the job correctly. T&T Big O has my full confidence to do my oil changes and to do more significant repairs!
I’ve been coming here for 2 years now and have never had a bad experience. Usually my car has been turned around within two hours and the price is very reasonable. It’s always good to feel like you’ve found a shop that won’t try to cheat you or exaggerate issues to get more money.
Tire Pros in Pasadena have now helped me twice, both times with tires and once with an oil change. The service here is fast, and they will give you an honest time estimate when you come in. Prices are what Ive come to expect for SoCal, but the real draw here is the excellent customer service. The staff are friendly, and dont try to sell you anything you dont need.Its rare to find a tire shop like this nowadays, and Im glad that its nearby. I highly recommend giving it a try if you havent been. I doubt youll be disappointed!
Great people and fast service
Quick, friendly and fair service
Wonderful experience. I came to have my tires replaced. I was not charged for the labor. Very nice people. Tire Pros deserve more than five stars rating.
These guys are awesome! I was on a tight schedule when I started losing air pressure on one of my tires (company van). These guys took good care of me and had me on my way in no time. Highly recommend them!
Great customer Service!
Service Rep was courtesy and quick to having my truck realigned.
Always a pleasure working with Henry!
Considerate service. Took longer than expected but thorough.
Excellent service and very trustworthy. I’ve been bringing my car here for years. They fix tires but will also do all kinds of repairs.
Great customer service, affordable prices. And if you be there early, enjoy a hot cup of delicious coffee !!!Thank you for your service to everyone who helped me Today !!!
Alwasy good service Henery (service) manger is friendly, easy to talk to.
Tire Pros/Henry and his staff are knowledgeable, professional and polite.
Henry is as honest as the day is ling! Good, fair man. Runs his business the right way.
I have been coming to this shop for about 9 years. I keep coming back because they seem to deal with me honestly, give better deals than other big o locations and help me get the best value for my money. Henry and Tarek were very helpful, efficient, and give me the details regarding the actual costs of repairs. They were able to do alignment on a vehicle of mine that pep boys wouldnt do (van Rv conversion). Henry has built my trust, and I respect his opinions. I highly recommend this location.
Friendly professional people. Fair prices. Good work.
Henry is the best. He takes great care of me for last 12 years.
Management very honest very detailed in their work ethics -8 + for me
The best place in the area. Highly recommended.
Love this place! They are friendly- professional- dont rip a lady off. Reasonabe prices. I feel so lucky to have these guys as I drive an older car ( 96 Honda Accord with over 200,000+ miles on it) They take good care of it and Im so grateful for the honest work they do.
Great friendly courteous service.Was provided with magazines to read while iwaited. Henry friendly service and always with a smile . will definitely come back here for any repairs ineed . also low prices which is convenient . irecommend this place.
Very helpful! They dont over sell but actually take time to look for the best deals
These guys were great
Honest Quality auto shop that does more than just tires
Every time ...great service
Amazing price and good work every single part was propertly screwed
Good customer service good quality
Wonderful customer service, great work on mechanical issues and a super price. Big O Tire will be where I continue to have my regular service done in the San Gabriel area.
Great Place - Great People
Service is great! Nice people and their quick!
Its great. Im very happy.
I had a coupon to get a flat tire fixed for free and another for an oil change and tire rotation. After I was told I needed new brakes and declined, all of a sudden my tire is unrepairable because there is a hole in the sidewall. This may be possible but I had been checking the tire for weeks because it was a slow leak and had checked the tire for several days and saw the nail in the middle of the tire.
Did not answer phone, left a message, and no call back.
Not honest, worst of the worst, do not be fooled by other reviews, do not go her
Excellent service
Very trustworthy service!!
Awesome place
Excellent service!!!!!