I had been searching for an e90 M3 MT for some time. Michael had the right car for the right price. He was prompt and professional when communicating via phone/email/text. Even though I was not buying one of his high line/exotic cars, I still felt he treated me like a big dog. He was also more than willing to talk car guy to car guy, we were on the same wavelength as far as enthusiast automobiles. He took care of all the paperwork, and helped arrange out of state shipping. I’m enjoying my new to me 2008 M3!
I bought a Land Rover LR4 from Michael. I saw it on Car Guru and Michael got right back to me to arrange a trade in of my car, arrange financing and process all the paperwork when I arrived in Pasadena from San Francisco to make the swap. The car is beautiful and the service was top notch. I highly recommend The Auto Collection for your next luxury used vehicle.
The Auto Collection is indeed a top tear luxury auto dealer. I bought a BMW ALPINA B7 while deployed and thanks to Michaels hard work the vehicle was even stored until my returned. The communication process with Michael was flawless from start to finish. THANK YOU AUTO COLLECTION for a wonderful experience. If you find a vehicle in their inventory you like i highly recommend purchasing that vehicle, you wont be disappointed.
Well lets just say that if you own or are trying to run a business it might take a little more work than this! I found a great family vehicle( Toyota Sequoia) for which I had to make an appointment and got sent an invitation to come see and test drive the vehicle! I made my appointment Friday morning for Monday at 11:00am 80 miles away from my house. So I left home a little bit after 9:00am all happy about bringing my new project vehicle home(off road) well I get to my appointment do a quick wall around the vehicle which was not ready for the test drive but also had a FLAT TIRE! What the hells kind of Mickey Mouse show is this? I was upset and disappointed it! Aside from that I would still consider buying the vehicle if they drive it to my house so I can go thru it! Well maybe if you’re going to do business with this establishment you should live a few blocks away so you can return a few times in case the vehicle you’re looking for is not ready for you to see or test drive! Oh yeah the establishment has great reviews! 🤔
I just made my first purchase with Michael at the auto collection the service is 5stars from start to finishHe responds quickly to emails the vehicle he carrys are beautiful and well maintained .Thanks Michael for such superb service
I was looking for a Porsche 911 Carrera 4s for over a year but couldnt find a clean example with service records. I found one at The Auto Collection trough an online ad but thought it would be like the others I had seen before until I actually visited the dealership and realized the car advertised was actually like in new condition even-though it had 76K miles. The vehicle had full service records and tastefully modified with high end wheels and other accessories. Needless to say the price was fair so I didnt even negotiate since a little older cars being this clean are hard to find.Michael at The Auto Collection explained everything about the vehicle and the car records which by the way was serviced by the same mechanic for the life of the car. Even the financing was taken care of by The Auto Collection even-though I have my own credit union (rates at my credit union where higher).
I purchased a 2011 Toyota Sequoia recently. Had a great experience. Hanry was very professional and helpful all the way. He showed me how he takes special care of the vehicles in his care. The whole process of taking care of the customer was awesome. It was worth the two hour drive to get to his dealership. The truck has been performing well and that drive is awesome. I have been getting a lot of compliments on it. Thank you Hanry!
I purchased a 2010 Platinum package Toyota Sequoia recently. Had a great experience. Hanry was very professional and helpful all the way. He went over and beyond for my satisfaction. Like rimes, tires, roof rack and the hardest thing was install middle seat at 2nd row, YES he did it,Thank you Hanry.
Great experience bought a classic FJA 80 Land Cruiser and had it shipped all the way to Alabama. Easy to work with from across the country
They made my first time car buying process simple and easy to follow. They offer a wide variety of unique cars in terms of color and low mileage, that stood out from other dealers I have visited. Great customer service, easy process and excellent follow up.
I recently purchased a Range Rover from this establishment. The staff are friendly and provided a seamless transaction. They held the vehicle for me for six days while I arranged to have it transported. The vehicle was as advertised and I am pleased with my purchase. Would recommend this dealership to my friends and family. Buy with confidence.
Wish there was a 0 Star option. We drove an hour and a half to an APPOINTMENT scheduled Four days prior only to find the tire flat upon arrival. How do you not prepare for the sale?!? Never again!!
My fiance bought a Mercedes from this place over a year ago and after repeated attempts to have them correct the title and registration we still have yet to receive the license plates or title. They respond promptly assuring me they will take care of it and blame the DMV...but it goes nowhere. Got pulled over by highway patrol who recommended we hire an attorney to take legal action. This is not the customer experience that was promised and the post-sale effort to resolve this issue is clearly far from a priority for them. Mike was the sales rep, never accepts calls only responds to text with more promises to resolve but never follows through. There seems to be a recurring theme here if you read other reviews. Would not recommend based on our experience...and used car dealers wonder why they have a bad rap in the industry. This place has been a joke, stay away.Update to the review - dealer did finally take action and we did receive the plates, now just waiting for the title to come from the DMV. Only took 18 months, but I do want to acknowledge that something positive is finally happening.Final update - title finally arrived from the DMV. Unfortunately, the dealer (Mike) doesnt like the authenticity of this review and has threatened us with having his attorney take legal action against us stating my attorney is on standby if we dont remove the review! Wow, it just gets better and better, unbelievable!
I recently bought a Mercedes c63 from The Auto Collection after spending a good deal of time looking for the right AMG to buy. The car was and is very clean with a great service history and some nice upgrades. I bought it a fair price. Very pleased. Great customer service and TAC always has nice eclectic inventory of higher end cars. Thanks!
Recently purchased a Genesis Coupe 2.0T R-spec from The Auto Collection. They had very clean cars in their lot and it looked like the person responsible for their inventory took pride in the cars they sell. They also had the only stock and well maintained Genesis Coupe 2.0T R-spec around which became harder and harder to find. The purchase process was smooth. They kept in contact with me and made sure we had everything ready to go. They didnt try to sell me useless dealer services and their price was fair so that I didnt feel like I needed to negotiate the price. Basically, they dont try to gouge you for your money.I am usually wary when it comes to dealerships but the way these guys handled the transaction gave me confidence in them which was the final deciding factor in purchasing my car. I am super happy with my car and overall a happy customer.Keep up the good work!
Michael made my car buying experience memorable in the best possible way!!I live far from his dealership so I rushed over after work—he offered to stay open later for me. His customer service and professionalism was extremely refreshing.I checked out the car and was out of there within an hour 😮I took my Ford to the dealership to have it checked out. The mechanic said it was an excellent buy, and that I did a good job!Can’t wait to do business again!
Good service
As a car enthusiast I must say the quality of vehicles and the customer service is beyond superior. Michael Artone hand picks each and every car and he goes above and beyond the standard of the industry to ensure customers are satisfied. You get straight forward communication and there is absolutely no sense of pressure on the customer which is a testament to having quality cars not a quantity oriented operation.
Bought a Range Rover from The Auto Collection a week ago. Michael deserves a whole 5-Star review! He did a great job not only at selling the cars, but also at building inter personal trust. That was the reason why people buy and sell cars from him.
Genuine, honest, one-on-one service and communication!I just bought my 2008 Honda Accord from Michael today. I had a tight budget and timeframe, just having relocated from working overseas. Michael went above and beyond helping me buy this car. He walked me through the cars features and history in a very no-nonsense, non-pushy manner and provided me with various financing options.Id highly recommend The Auto Collection - have no doubt that you will be getting a great and honest deal from this place.
I bought a GLK Mercedes from them back in March 2020. Driving home from the dealership I smelled gas all inside the cab of the car. A-day later gas was leaking out of the fuel tank on to the ground. Large puddles. I had to have the fire department come out to clear my car to be put on a flat bed so that I can have it repaired. I called the dealership because it cost me over a $1000 to repair. I hadnt even had the car 48 hours. Mike said they would reimburse me but never did. I called several times. Mike ignored my calls and never returned my messages. Word of advice, make sure the tank is full on any car you purchase. My mechanic told me the Auto Collection had to know that there was a problem with the fuel tank, because if the tank had been on full I would have seen it at the dealership, but they sold it to me with a quarter of a tank of gas, so that I wouldnt notice it until I got home and filled the tank myself. 🤬 They also put me at risk of blowing me up. 🤨
Michael was great, no pressure, polite a true gentleman. Every car on the lot was impressive. Best car buying experience I ever had.
Best experience purchasing a vehicle. Saw vehicle on line and was as advertised. Drove it back to Colorado the next day
Great service!fast,easy & straight to the point when buying a car, no hassle Micheal is very professional.Highly recommended!!!!
Great experience..
I don’t recommend !!!!