His name is Joe hes a very intelligent smart man I was so nervous I lock my phone and couldnt remember the passwords I was concerned that I will not be able to find someone to unlock my phone Joe was right on time he told me it would be 40 minutes he meant every word of it he had my phone ready and cleaned up to go I appreciate you so much.So if you have an any problems with your phone cracked screen lost password please give Prepaid Plus a try

Great customer care fast quality..set up my phone made my experience easy. I will buy all my phones and accessories there....periodt

This is an incredible shop with amazing work ethic and customer service. I brought my much beloved iPhone SE in today and Joe was friendly and very skilled with the repair. It looks like new! Prepaid Plus is the best deal in Pasadena for phone repair. If youre a penny-pincher (like me) who likes to get the most value out of their devices, this is your stop.

Excellent support and customer service. Always a positive result when i use this company to repair my iPhone. Highly recommend.

Wonderful service! Got my battery replaced in less than 20min! I paid $60 only which will cost over $100 otherwise if I went to Apple store. The owner is very easy going, friendly and professional! 5 stars!!!

Great service!! And super quick. Dropped off my phone, grabbed a coffee and came back to a fixed screen. Very competitive prices as well.

A true hospitality professional! Not only amazingly efficient but genuinely kind and courteous. Go to the repair wiz for all of your technical phone issues. HIGHLY RECOMMENDED!!!!

Knowledgeable, fast, honest service! Highly recommend these guys. Brought my iPhone 5 for repair and I was in and out in less then 15 minutes.

I;m so pleased with Hector and this place! I bought a whole new phone last year and if I had known about this place, that would not have been necessary. I broke the face in a bike accident this weekend and Hector not only fixed it, he cleaned out the mics and now I can hear! I thought I was going to have to buy another phone again this year. He is more honest than the Apple people. They never told me I could just change the microphone. Some times I dont hear very well and being able to hear on the phone is so important . Thank you! PrePaid Plus! Everybody go there. Oh, and he put an aftermarket glass on it for $20 less than the Apple standard glass. Cool! I drop my phone a lot, so its good to know I can replace the mic as needed.

I would send anyone there for all the services they provide. 🙏

Great local business. Needed battery replacement, dropped the phone off and picked it up within 1 hour. Fantastic job. It holds the charge as a new one. Always do original battery folks. This guys have it.

Affordable prices, great staff, excellent work!Took my phone in for a complete screen replacement yesterday and it was done in less than an hour.Ive been here twice and have no complaints about either experience.Hector is very fast and efficient.

Great experience theyre very helpful unlock my phone no problem recommended place Best prices in town

Easy to work with. They will explain and give you the best and affordable way to act. This guys can do any unlocking possible.

Fantastic service! Fixed the glass of a iPhone5s in 25 minutes. No problems and outstanding quality of work!

He fixed my iPhone 8’s broken screen within 30 minutes! I noticed a small discoloration in the new screen and he was quick to replace it. Super helpful and friendly.

I was very happy with the service I received. They made gettin my phone fixed very easy.. With a price that was lower then everywhere else I went I was in and out with a new screen with in 20 mins. Grade A service!

I initially went to fix my phones screen here but I could never imagine unlocking was such an easy job to do and so affordable. Joe unlocked my sprint iphone within 5 minutes so I can now change to tmobile and get better service and coverage. Thank you guys

My note 5 battery was draining too fast. Harry fixed it for very reasonable price and gave me a tempered glass for free. Thank you again

Excellent service, repaired my cracked screen in 15 mins and for a very reasonable price!

Fast service for iPhone repair. Most repairs seem to cost around $40.

Excellent!!! Awesome service and prices...Hector was great at repairing my tablet and refurbishing it!!!They are always fair on the prices!!! Outstanding. I cant say enough great words on my experiences will this store!

They meticulously repaired my iPhone 6 screen, and quickly. Ill go here again the next time I need a repair.

This guy was super fast and did a great job. Im never going to Apple for any repairs again.

AND THE BEST PART IS THAT I GO TO LONGFELLOW ELEMENTARY SCHOOL SO I CAN JUST WALK THERE

I visited the store 2 weeks ago for repairing my PC which had a defective HDD, but I didn’t even know that there is a new technology of storage drives now called SSD which is much faster than HDD. So to cut it short Harry replaced it with SSD and OMG this is fantastic. I am a far beyond when it comes to technology but thank God there are people like this who don’t simply want to rip you off but also give you advices and make sure you leave the store happy. Thank you guys one more time and sorry for late review.

Love the deals!!

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