Excellent and quick service. They are friendly. After getting to the place, they take the car tire and check it and start working on it. I ask some questions, and they answered all questions. I am happy with their service. They have enough workers to work for each car. They are open on Sunday, which is a good thing. Most of the place is closed on Sunday. So, I recommend you to go to this place.
Great place to get tires. Guys are very knowledgeable. Elias always gives people fair prices and will work with you. Glad their in my community.
I usually come here for a wheel alignment for all my cars to get the early morning special price. Normally they aren’t bad, but today has showed me the owners true colors. He said my car isn’t available for the early morning special price because I have 4x4. I’m a mechanic myself, and I know all cars have the same or similar adjusting rods. On top of the owner trying to hustle me, his mechanic only adjusted toe angle while my camber was also out of alignment. I will never go here again, horrible customer service.
I love them. EVERYTIME I go they always do a phenomenal job! They never charge me for anything I don’t need and are super affordable! Being a female I never feel like I’m beingtaking advantage of or over priced.
Great service, and good time, the guys do the job very quickly 👍
Fixed the issue with my steering and suspension to get my alignment done correctly. Fast, easy and reasonable price.
A job well done! To the point, good prices and no BS.
Love this place got my front brakes done couple months ago and they was fast went in again and to get back brakes done and again fast and on point I would recommend durans to anybody good prices wonderful people maybe next time I get a early morning discount 😁💯👊
Very professional and they get cars in and out quickly very kind and very professional services ELI AND JOSE are always very attentive and really give good attention to their customers they are always on top of their employees making sure all the work gets done on time in a timely manner and always making sure the work gets done right they always carry new tires and very good quality used tires too and most of the time you need a used tire they always have the size you need I cant imagine how they do it with the amount of space they have to work with but they always come thru for their customers
I went here to get 2 used tires and a wheel alignment since my steering wheel shakes while on the highway after I changed my flat tire. So I know I needed a wheel alignment. Good price for the tires! They noticed something was loose so they fixed it for a good price. I came back 2 days later because there was some squeaking so they checked it out. Fixed the issue and didn’t charge. Really appreciate it! Coming back soon for brake work. Thank you for your service and kindness! 👍🏽 I love how they called me the next day to make sure the service was good and I was happy! Great business!
Im just going to say I was a customer but not no more and I would recommend this place
I purchased 4 used tires. Whenever you purchase used tires theres no guarantee, I get it, but to have 2 flats the following day because of the tire installer negligence is totally unacceptable!! I tip the workers before the work is complete, hoping theyll go above and beyond, well that didnt work out for me. LOLAll he had to do was make sure theres no air leaking and send me on my way.
Been taking my cars here for years good services
They always make sure the is good, and they give me recommendations on my car. They explain fully whats needed and why.
This place is very economical, got an alignment for $27 bucks.. now I recommend you stay away.. know that you will get what you pay for, the tech doing the alignment was done in 10 min or less he essentially did nothing, when I asked why the meters on his computer screen where all red instead of green indicating the measurements are within tolerance, the guy says those meters and measurements dont really mean anything..lol.. and this is the tech they have doing it...needed less to say my car pulls to the right worst than it did and Im am now at another location getting it done right...
I really like coming to this place. Their service is great. They take care of your car issues fast, but more than anything they are very fear.
Beautiful people working here.
I went there for a aliment for my car they told me 35 dollars,in 15 minutes the mecanic call me to sell me stuff like shocks and stuff, I said NO I just want aliment so he didnt like it..then the owner cant to me and told me it will cost me 55 dollars for the extra work I said ok..at the end he came with the price from 55 to 155 dollars.. stay way from this place.
I come primarily for tire repair/replacements. This visit was for two holes in my exhaust pipe. I was quoted a price lower than another place, the work that was going to be done was explained to me and my car was finished in less time than initially stated. I highly recommend Duran Auto Service and will continue to be a returning customer. 👍🏽
BEWARE!!This is one of the most unprofessional places to ever take your car.I believe the Duran brother has a Neapolitan complex. He feels the need to shout you down and talk on top of the customer if one says something he doesnt want to hear.Come on 3 different days and one will get three different quotes for work. I came here previously and although I paid cash, I didnt get a receipt. No taxes paid to the state therefore? Hmmmmm...Never mind if you get there before 8:00 a.m, because your car will just sit as workers stand idly around. I walked away to get coffee for over an hour only to return and see the car was not even moved.The waiting area is not even air conditioned in 90 weather. Employees dont wear face masks. And, its not as if they cant professionally arrange a convenient time so a part can be ordered. They have no respect for your time as you endlessly sit. Who do they think they are with our time?Having enough of this relaxed work ethic I decided to leave and give my business to someone else locally who actually respects a customer and wants the income. But, I had to take my own key back after saying I had had enough.So, with this warning, if youre a glutton for disrespect this is the place to go!
Quick service. Got a wheel alignment there and my car drives alot better. Cant complain at all. Price was perfect.
Literally came in here 45 minutes before they were about to close i needed my front brakepads changed immediately because I literally had none and they still took me in and did it right away! I couldn’t be more happier with the service I got i would definetly recommend this place! They are very understanding
Best place to fix your car, from wheels to codes, and anything in between!
Great service!
Perfect attend. Good price.
Very dependable establishment, they will resolve any issues with any type of vehicle. My go to spot for good used tires and fast service. Elias is the best, he will make sure everything gets done right at an excellent price.
I came to Duran Auto to get a wheel alignment done on my car. They were busy and took me in right away. My wheel alignment was done in less than 15 minutes and my car is driving the way it should. They do good work and are affordable. I would highly recommend Duran to locals and foreigners alike.
Simply the best for your buck great friendly service and awesome price.
I’ve been using Duran Auto for the past four years. Everytime I use their service I always leave 100% satisfied. They are very informative and honest mechanics. They have the most competitive prices around and they always get the job done right!
Great place fast and fair prices
I had a problem with my car and was so glad to find this place! Very professional and the prices were great! Will definitely come here again!
The shop offered excellent service and exceed all of your expectations. I will be going back again when needed and definitely will be recommending to my family/friends !
The best in town
Not a good place to take expensive 3 pc HRE Wheels to
Excellent and fast service! The owners were extremely nice and helpful, will be going back for any car service needed
Great customer service. Good price for brand new tires. Definitely going to keep coming here. Will recommend to all my friends
They work very fast great service
My f-150 started loosing water, rapidly went to Duran to find out the water pump was messed up so they replaced it in about two hours and put me back on the road.. Great job, excellent service.
Very professional. Took care of my flat, matching all tires. Definitely would recommend to anyone!! Thank you once again.
Exceptional & fast service! The owner is a great guy! The only place I bring my car to! Overall great people who make you feel comfortable, I highly recommend this place to everyone!
Great local place to get brakes done or an oil change. There is an autozone right down the block where you can buy your parts and get what you want before they do the work. They are super fast, the owner at the desk is very helpful and friendly and you rarely need an appointment. I highly recommend getting your car serviced here.
Outstanding customer service and top tier work. The Best in NJ!
We are seriously thankful for this place!! Driving from NY to California and only an hour into our drive when we got a piece of metal in our tire. We were slowly losing air. We found Duran online and headed there hoping wed make it before it went flat. We did and we pulled in. They were at our car within 30 seconds. We were on the jack in less than a minute and we were patched and heading out in less than 5 MINUTES!! They were friendly and helpful and all of it cost us 5 minutes and under 10 dollars!! Give these guys your business!!
Great customer service, had exactly what i needed at an affordable rate, 1 stop shop for all my needs from used tires, to brakes and wheel alignments, highly recommended!!
Honestly just very rude and unprofessional. They first messed up a part that was suppose to be fixed on my boyfriends car then fixed it and did something else that wasn’t asked for. He got super defensive about it as well. Not the way to run a business.
These guys were terrific. I took my car there today and needed rear brakes done on a budget. I met with Jose who was very professional and personable. I was very pleased with the work they did. I would go back there for anything I need to do for my car. Thanks fellas
Fast and great service.Very professional and great prices.
Never again. Had my inner tie rod replaced and the mechanic there left the boot covering the rod...loose with no clamps. I caught it when I went under my car to inspect my ball joint. The next day I ask them to replace the ball joint and the manager kept insisting that an alignment is needed after replacing it. Talking about “regardless I have to do it”. I asked for just the ball joint to be replaced, but long and behold, he charged me for an alignment.
Treated me and my girlfriend with the most respect. made sure we were comfortable while still attending other customer coming thru the door. All in all I recommend coming to this place!
My tire had blew went here recommended by my friend it a was actually a reasonable price I was taken care of well thank you duran
Great tyre repair service
Great service here. The only place I bring my car to. They’re fast and very reliable I would recommend anyone in the area to come here all my friends do so yu should too.
Come here to alignment my car good price great service
Always been a favorite place for me for car repairs, always fixed my problems with decent prices. Excellent.
Fast service very professional and friendly staff I took my car for oil changes and all tire repair and motor mount good prices I’m happy with the service
These guys are not great. After reading reviews I was hesitant about these guys, but I still decided to give them a chance. I have a check engine iight of for a cylinder. I took it there on a Thursday, they charged me $300 which is way to much. By Friday my check engine light came back on I took it to auto zone to get a reading and it was the same issue. So I took it back that same day. These guy told me some bull, n of course they dont want to give the money back. This place sucks never again. I shouldve did my research.
Horrible Place! Do not go here. Very unfriendly and sold me a tire that exploded on the road. When confronted, they said “it is not our problem”. They will gouge you for money anyway they can. I highly do not recommend going here.
Amazing service! Great Staff! Keep it up!
Guy had attitude and used tires are over priced
Straight shooter. Good work. Fair price
Great. Good price to get just two tires balanced. And reasonable estimate for a different repair.
Theyre always friendly with there customers that i see when im in there.
This guys are always making mistakes and making you PAY for it. And they are VERY EXPENSIVE too. I only recommend this place for an oil change, just because its easier, but still not a good place.
They do some great work here. With ok prices
WE TRY OUR BEST TO HELP OUR CLIENTS NEED THANK ALL FOR THE REVIEWS PLEASE FEEL FREE TO PASS BY OR CALL FOR OUR SPECIALS DURING THE WEEK
The prices are great, and there usually isnt a long wait for service. The owner is friendly and helpful.
Good service and very quick and easy tire change.
Came in today to purchase my tires with there special I receive the fourth tire free thank you so much
Excellent all service and best employees in around this area everything is so great, I am bringing all the Time hear my personal and my company thanks for everything!!!
Very good service
My experience with this shop . Very nice staff until I had to leave my car . I called in advance to make sure they repaired AC’s in cars, and was told yes to bring it in .I was meet by Joel who advised me that he would first have to fill it to check if there was a leak I had to drive the car around and if the AC stops I had to bring it back and he then will check it total cost $65 dollars . AC stopped brought my car back in on a Wednesday my car was at shop all day . I get a phone call to be told that he ran out of liquid they use to check AC . Ok I said no problem . Thursday I get a phone call saying he still is working on car it should be done by 4pm . I let him know I will be at work and will not be able to pick up my car until Friday (did not get one phone call the rest of Thursday) . Friday I called in at 10 30am to be told my car is STILL NOT ready and this time he has /ordered the wrong part and blames the “3 party he uses “ and can not give me a time it will be ready . I’m only writing this review because of the man that thinks it’s ok to justify poor customer service . The total job cost my 395 . Plus 150 worth of Uber I had to take all the days his shop made “a mistake “ I will not be doing buisness with this shop and would not recommend it .
Great place and service! Been there a few times to change my oil and fix few things of my car and has been very easy and affordable.
The owner of the shop got some serious issue. Very badly mannered. Just to diagnose my car he wanted to charge me. There are a million shops in Paterson I can go to all of them without a diagnosis fee. And I didnt even have to write this terrible review, BUT because of the poor customer service and and service I had to write this. I came to the place multiple times before go get work done. Like brakes, oil change, wheel alignment, etc. Was actually going to come tomorrow for oil change but youve lost that privilege sir. Start learning customer service skills. I know its Paterson but damn.
Thank you staff for the great job you did on my bmw and the tires are great quality
They are amazing ! they gave me a great price and I was in and out which is always a Plus
Amazing place to get your car service done i will recommend anytime good customer service
Great place! Elias the owner is very honest gives very fair quotes. Was able to really help me out.
The guys are the worst set of people you can take your car to. Their manners are below zero and customer service skill is terrible. They inflate the price of parts and still charge you for labor. If you try to haggle price with them, they curse you out and tell you to get out of their store. I would never recommend these guys and they know nothing about fixing cars. If you dont know much about cars, do yourself a favor and go somewhere else because they will have a field day with your wallet.
Amazing service! Everyone was so friendly and helpful. Would definitely bring my car here again and recommend to friends!!
I never feel cheated
Good place Ill recommend them for tires and alignment...
What I did they did on awesome job on fixing my car tire
I drive out of my way to bring my car there. They get it right the first time. Best value compared to other shops. Very friendly.
The worst place ever. they messed up my car and after that, the way they treated me was so mean. dont EVER take ur car there .note: owner whose name is elyas is rude guy.
Better prices than the highway places youre used to. Fast service.
These guys are good. As soon as I drove up they begin to fix my tire thank you
Staff are friendly. prices and service are nice
Great services,fast and efficient.I would recommend this place to anyone
They fixed my tire just right
Great mechanics and reasonable prices. Would recommend to anyone in Passaic county area.
Fast, quality service.
The place is nice and very friendly, take care of your cars like youself. Thank you for your impressive care and now i feel that im driving a new car :)
Fast service affordable price, they did a great job.
Love getting my oil changed here!!!
I must say its the only place we go traveling from bergan the service is excellent the people are friendly an professional making our experience a breeze
Reasonable and great service
Always fast service😎👍
The service there is amazing! Would bring my car there again and I recommend it to others!
I came to the home Depot nearby and got a nail stuck in my tire, I found them open on Sunday, they were swift, polite, accept credit card and had clean bathrooms. Good work