Twice now Ive gone in to get propane only to have to wait and no one ever came out. I spoke to the cashier who called on her radio for an associate to respond to the side yard to assist me. Again I saw an employee driving a forklift moving pallets and she made no attempt to assist me. This is the second time with the same yard person. This was on October 18, 2021 at 3:15 PM. I told the cashier and left. I guess they have their priorities on a different plane than a customer.
Always great service and product supply
Attempt to buy a DR wood chipper / shereder.Person at the customer service counter told me to just order it on line. I asked if she could order one for me and was told she could not. I walked to my vehicle to cool off and try and order the produce on line. The web page said i could pick it up in the store that day, Thursday, indicating there was one in the store. I returned to the service counter and showed the same person that i had attempted too order the product and it said one was in the store. The associate was very short with me stating the inventory was wrong and again told me to order it on line. I let the associate know i would find one somewhere and i left.I subsequently called a store in Scottsdale that carried the chipper i wanted.The Payson tractor supply lost the sale. I will gladly drive to Scottsdale or Phoenix to get good customer service.
Customer service Ha nonexistent! Unless they know you. Have no knowledge in any of the products they sell. Honestly feel like they get paid to sit on their hands because they are related to someone!
The coolest store in town they have something for everyone and the staff is awesome
The staff is very customer friendly and helpful. Very impressed with the extensive inventory in the pet department and the remainder of the store. My pets also enjoy visiting the TS store in Payson where they get greetings from the staff and treats.The overall atmosphere and shopping experience was pleasant and stress free. Also Jeff the assistant manager and the other members of the team are very customer oriented and take the time to assist you. It also easy to shop on line and pick up at the store
This store has everything you can imagine. I went in looking for a bird feeder and bought it, plus a shirt.Among other brands they feature Carhart, which happens to be a sons favorite. So I got some early Christmas shopping done.Friendly people, happy to help one find what they need, and what they didnt know they needed. A fun place to shop.
A good friend of mine was in the Payson store and she told me that the cashier Robin was the rudest customer service person that she has ever had and she told me that she may never go to the store again if Robin is working!! She’s not the only person that has told me the same!! I know what I won’t be going there if Robin is working!!!
Always friendly service. Has what I am looking for.
Renee and Robin were exceptional. Our truck broke down and we had it towed here to see if we could find part to get the car going. We went back a dozen times getting parts and pieces. They were so patient with us and stayed open 5 mins after closing to help us with the last piece to send us on our wayThank you!! Caring women Great customer service
Dont let the name fool you. This store is so much more then the name implies. They have everything from dog food to clothing. Its worth stopping in if your in the area. The staff is very friendly and are always glad to help. The store is well stocked and very clean both inside and out.
I love this place!! Great everything love the boots, clothes and the best seeds (burp), toys for my dog and my cat. candy for the kids! (Me) plus I got the watermelon to hang.Great country welcomes! The store is clean. The employees are helpful, and returns are done right at the register no need to call for a manager.Gotta check it out yourself!!! Good shopping!
The associates here are always friendly and quick to help if I need it. The store is clean and just a fun place to shop. I also enjoy the farmers market they have outside on Saturdays, where you can find locally raised beef and arts and crafts.
The last 2 times we have gone into the store in Payson, the check-out clerks have decided that we need advice and rude comments about how we choose to live our life. We come into to get feed and clothes not advice.
I love the Tractor Supply Store in Payson. The staff is always pleasant and happy to help!
Great service, very helpful!
My first experience was getting the wrong item I needed. But when coming back I was still welcomed by the friendly staff and helped again to find the correct item and return the old one. Overall everyone was friendly and very helpful.
Folks were incredibly helpful. They did not have what we needed but gave us two options. Normal excellent customer service.
Its TSC, need I say more?Only bummer is corporate spring time doesnt match local weather or official calender start of Spring in March.Excellent customer service to boot.
Great place to shop for Chinese imported goods. Its a great place to buy a steering wheel Brodie knob for epic donuts at rumsey park
Im like a kid in a candy factory! Lots of great stuff!
Well, stopped in to check on a 3500 watt generator. As they carry Champion brand I was looking forward to getting one. Unfortunately they were sold out and no idea when any would come in. Ended up getting one at Walmart in another brand but that is another review...
Its always out of salt blocks and mineral blocks... Order more seriously giys your always sold out. Means buy more.. Love you guys thooooooo.....
Simply a great store. Its always super Clean and its just enjoyable to browse. Such a wide range of products in one place.
Love this place!!!! Clean store, great location. New farmers market on Saturdays!!! Eggs, sweets bbq, veggies. Really exciting!
Awesome store filled with whatever a rancher needs. You also have a nice selection of toys and clothing too.
Always find what you want and then what you didnt know you wanted. Best value on wild birdseed in the area.
Great selection for all your farm and outdoor needs. This is a great place. 😎
Love this place and love there on line ordering get my 2 bags of dog food every 6 weeks and there is no shippy charge live them
Nice place. Lots of stuff to look at. Everything from pet food to tools, clothes, grills, home decor. Lots of things to explore.
This time I went to the market in the parking lot and got freshly picked fruit and yummy pie packed with berries
Every time I go to this store, I always find something else to buy, from what was intended. Great place to shop for stuff. Everyone is always nice and helpful.
Tractor Supply has a lot that home depot wont have. You can get food for, cats, dogs, birds (wild and domestic), cows, goats horses, pigs and even miniature pigs. Clothes like shirts and jeans. Tubular gates and wire fencing. Water tanks and livestock feeders. Gardening supplies and power tools. Generators and more.
We always find what we need to feed our critters! Prices are competitive with friendly, helpful staff.
I highly recommend this place I buy all of my horses supplies and my other animals as well and the savings are amazing so check it out
Love love love this store
This place is great. Good people, knowledgeable, baby chicks in coopes... Farm stuff...
Friendly, helpful staff. Great products and fair prices.
Clean. Always has good deals. The only place to buy good work boots in Payson.
I brought my new puppy inside the store with no grief! The cashier was friendly too!!
Quick and easy propane refill for our motorhome. Easiest to back through the front gate rather than entering through back gate due to turning radius.
Very cool stuff, mens clothing, garden decorations, farm stuff.... I didnt buy anything though.
Tractor supply is the best man store, the people there are nice too. 👍😊
Always helpful employees...nice store good selection
Nice country store with unique merchandise. A bit pricey but quality stuff and there are sales.
Clean store. Friendly, helpful staff. You can’t beat a good Tractor Supply. A variety of things including, clothes, shoes, feed, etc.
Great place but chicken feed too high in price.
Good place feed is well priced cool sales
Helpful people, good prices. Love this place.
Love me some Tractor Supply :) Going before Christmas is a must!!
Shopped in Payson,Az this time and people were great. Try to buy at either Coolidge, Showlow, Miami/Globe, or Holbrook. Live in Apache Junction Az but customer service much better outside of Phoenix valley from what Ive experienced. All in all good value for the money 👍
They have such amazing things.
Absolutely amazing staff. Very helpful and always kind.
It is an ok store. Clean & neat varied items. Clothing, automotive, gardening, animals
Great fun place to shop and super great staff
Excellent service and inventory. Usually have what I need in stock.
Staff is not trained well. Quiet
Friendly helpful employees, a lot of great stuff.
The employees are very helpful and friendly.
Awesome staff. Great service.
Getting propane from here is always a pleasurable experience.
Didnt have what I was looking for in store, so Im gonna check online. Still, a great store
Friendly staff. Wearing ppe
Great store...a little bit of everything!
Alot of merchandise, nice people.awsome
Huge supply of stuff to choose from. mostly for rural applications: animal food, gates, valves, watering, tools, farm clothes, etc. Like a Wal-Mart for rural property owners! In fact EXACTLY like Wal-mart in that E V E R Y T H I N G offered is MADE IN CHINA. EVERYTHING IS MADE IN CHINA. Isnt that special? Rural America- the home of hard working patriots, gets their supplies and tools made in China. not one thing in that store other than the Coca-Cola beverages offered in the cooler is made oiin America.
Amazing place with such great selection of items
Great place been going there for years.
Its tractor supply, whats no to love!?
Great place to look around.
They order but once they sell out...were SOL...until next season. HMMM...A biz should picked up where this biz is leaves...sells out
Nicely laid out store, and the staff is pleasant.
They have the best deals on Bird food
Employees always helpful and polite. They have everything a rural property owner could ever need, and then some!
Absolutely love this place for my chickens and ducks
Good inventory very helpful staff
Awesome place and great customer service!
Good feed, farm, hardware, & ranch clothing store
Always the best. Dont have everything, but what they have is good quality.
They it all, very helpful people.
Very friendly staff. Lots of cool stuff.
Friendly staff. Great service.
Nice place, good customer service.
Found 2 really cute shirts
Love their sales.
Best man store on earth
Went shopping for a winter jacket. Found what I like, but not in my size. Ordered online to deliver to store.
They have everything! Great prices!
The customer service is wonderful
The best and friendly people!!!
Get what you need me . Will match anybodys Price on feed
Employees are always very helpful
Always seem to be out of the dog food I buy and their pricing is a little high on some items
Love this place it has everything
They have a camping supplies that I needed plus they have a whole lot more
Can never get hubby out in less than an hour
Clean, friendly and efficient!