Yesterday after 5pm, we had an urgent request to download some voice memos from an old iPhone 4S. This is the 2nd time we have used this computer store for this particular request. Jack was able to get it done quickly in less than an hour and cost effectively! We highly recommend their services and plan to utilize them again! Thanks again for your prompt assistance to an important need!!! :-)
He is great, he has built my sons gaming computer and my daughters gaming computer and we are always very satisfied with his work. There is no one else I trust with my PC repairs. I am a customer for life.
Don and the team at ComputerTech USA have really done a great job creating systems for us and theyve gone above and beyond in the rare moments theres a problem with a new machine. They take ownership in their work and do it with well-deserved pride. Highly recommend.
Correction: the previous review was for a different company.
Don and his employees have always been so responsive to our computer needs. They have never sold us things we didnt need. Everyone @ their Newnan & Peachtree City location is extremely knowledgeable about technology they sell and repair. Running a business these days and being so dependent on our technology can be really stressful but Don and his team always come to our rescue when problems presents themselves. We have been doing business with them for years and will continue for many, many more!
I am so thankful that Computer Tech has a location in my city. They are the most professional and considerate technical employees I have ever done business with. Don kept me informed by telephone on the progress of the installation of Windows 10 and the computer hardware and software concerns. My computer was ready when he promised and he was patient with me when I asked him questions about Windows 10. I will be more than happy to refer him to my friends and family.
Short answer;Extremely satisfied! Very very good high quality repair, could not of asked for anything better! They are extremely nice and 100% genuinely care about your products. I would highly recommend them to you!Detailed Answer;These people are for real going the extra mile at their best to get the job done very well. I had an issue with my laptops headphone jack and they fixed it the day I sent it in for the repair. When I went to pick up my laptop, I was very pleased that it was fixed and it sounded even better than before.The next day my computer glitched out for some reason and it made the headphone jack issue even worse than before (originally it just made slightly static noises, now it just entirely didnt work). I do want to clarify that it didnt stop working because of them or what they did or because of a sloppy job done by them, when I picked up my laptop from them it worked perfectly fine (no headphone jack issues in the slightest) and it sounded even better than when I had just bought my laptop. The cause of this issue was that it had old/bad drivers installed when I got it and I was unaware of this at the time. I called them to see if it was possible to get it fixed online instead of at the store and they had a whole system for on the phone fixing ready to be used. They not only fixed my headphone jack, but also fixed another issue I had where my computer would randomly freeze up even though it wasnt hot, overheated, or running apps that are high demanding of the software. They were on the phone with me for a total of 52 minutes, and its not because they messed things up or did a bad job, its because they ran through everything they knew for how to fix the issue and until he did the last thing he did that fixed it, the other solutions just didnt work for some reason. Not only that, but they also researched how to fix the issue during their lunch break. They definitely care about your products and want to return them back at a good quality repair thats done fast and cheap. Now the headphone jack and speakers (even though the speakers werent an issue) sound even better than when I originally bought my laptop, and my computer doesnt freeze up anymore. On top of all of this, they didnt even charge me anything for the online fix even though it almost lasted a hour and cut into their lunchtime by doing research. Very well done fix, I would highly recommend them.
The turn around time was awesome. Fair prices, good work, and great customer service, what more could you ask for in a business? I hope I dont need to have any of my devices repaired any time soon, but when that happens, I know exactly where I will go! Thanks guys!
Love this place went there and I was in computer heaven :D
I stopped to check with this man and he gave me what I needed hard for me to give anybody at 5 but he was outstandingly good with what he did for me.
Recently purchased a laptop from them and have been very happy. I did notice one issue with the sound and called to see if they could help solve. Not only did the owner research the problem, but called and left a message with the solution. That is GREAT customer service. Would definitely recommend using these guys again. ComputerTech USA is our go-to computer store for sure.
Excellent professionalism and quality work.
The representative Don who helped my family and I was very professional, courteous,honest and helpful. He fixed our MAC and PC for a very reasonable price. I was also very pleased with how he answered my questions and helped me understand important information regarding internet security.If youre having any issues with computer viruses or spyware etc.Computer Tech USA is your go-to place!
Don, at the PTC location, is courteous and professional. We have purchased two laptops and had some other repairs made. Prices are very fair and I will go nowhere else for my computer needs.Barry Davis
Came in with high expectations on what I wanted and what I needed and the customer service and capabilities of the owner and his employees blew my mind, price, speed and detailed orientation were 10/10 all through these guys are the best and I would recommend them highly
Great place, I will always come back here for my services. Don is wonderful.
I have been doing business with Computer Tech USA for ten years. Prices are reasonable, service is great, but most important of all, Don the owner, is willing to seat down with you and explain all the computer functions going on with your equipment. Justin and all the techs are great and helpful too.They sell used equipment. Over the years, they have walked me through what to do and what not to do on a computer at no charge. Computers are so complicated with viruses and scams always threatening, you can trust this company to guide you as you learn more about computers.
Don and Brandon are really good at their jobs and so helpful and knowledgeable. They go out of their way to find out an answer to a problem and will spend a good amount of time on research. So glad to have a computer company like this close by.
Very friendly staff who was very helpful in helping me find the parts I need. Also went out of his way to help me find places that had retro computers. Awesome store, come here for all the parts and advice you need.
These guys are great! They can fix anything and always give good advice about upgrades. I have also bought several refurbished computers from them and they work great. I highly recommend ComputerTechUSA for all your computer needs.
My PC had a failed 2 Tb RAID system. (Two 1 Tb hard drives set up as if it was one) The Hard Drive physically died.Yet, they were still able to retrieve the data and get my system back up and running on the remaining drive that still worked.Outstanding work, very knowledgeable, and extremely diligent.This customer couldnt be happier.Thank you Comp Tech!
Tried to buy a computer screen the guy said to come back with the screen out of the computer he said it would be 100. not new not used just it would be 100 so i assumed it was new. so i come back later and he says yea its a 40 pin so he brings it out and says 100 for this one and then says it is used and has a small scratch in the corner and a new one would be 120. you can buy some online with 1 dead pixel for 60.
Very positive experience with Brandon and Computer Tech USA in Peachtree City. He replaced my laptop keyboard at a very reasonable time and FAST! Good to have someone trustworthy in our city. Recommended!
These guys rock. And I am an expert in customer service. Thats right, an expert. No matter what tech issues you, the customer, might have, these studs will own it. They are the best. My name is Miles.
Very happy with my service! They did a great job and I highly recommend them!
They were very good about explaining my computer issue. Very quick turn around. Brandon and Nick were fabulous!
They rebuilt my laptop and tried to keep me updated with the service. They were timely, honest and service oriented. Very kind.
This store is knowledgeable, professional, and has good service. Any parts I’ve bought from them has been cheap, will be returning!
Prompt, efficent & thorough. Would ask them again to help.
Very experienced do a wonderful job and honest
I first went to this new location in Peachtree City, to have my step mothers HP Laptop fixed. I thought it was a goner, but Jason got it fixed and running, she was so great full. I just brought in my Apple desktop and external drive that another Apple store in Newnan I purchased it from and they step it up wrong. Again Jason worked to get the problem corrected. And now it is running great. I highly recommend Jason and this store for your computer needs and repairs....I will be returning.
Because of Justin, the Lead Technician and Manager, ComputerTech USA in Peachtree City, is a fantastic place to go for all your computer needs. Justin has helped me solve numerous computer issues. We have had open, honest discussions on pricing and options for my computers and repairs. He can field phone calls with expertise and guidance. Once you meet him in person at the shop, you realize you are discussing the issue with a bright, energized young man. I have the utmost respect for Justin and ComputerTech USA of Peachtree City and I highly recommend others consider this fine place for solving your Tech needs.
I come down to Peachtree City, GA a couple times a year for business related things. And on one particular trip to the area I ran into an issue with my Laptop overheating. This laptop has a couple clamps on it to get the heat sink off and without proper tools I did not feel comfortable with doing it myself. I took it to Computer Tech USA, that is just West of Wal-Mart on Georgia Route 54. Within 24 hours the tech at this business contacted me with what they had found and wanted to do a few more things, but they had isolated the problem. I meet the tech when I came to pickup my laptop. She was very friendly and knowledgeable about the issue at hand. I would recommend them to anyone.
Took my computer for a diagnostic and the turn over time was so slow. The staff was nice but after all the waiting, the result was inconclusive.
Both the owner and the staff technician were very helpful regarding a recurring problem. Service was quick and efficient!
I visited Computer Tech USA in PTC and was greeted by Justin Losey. I explained my issues and Justin quickly advised me of several different options, their associated prices, and the time it would take for the repairs and upgrade. He compared the current performance and estimated the performance after each option. In the end, Justin was slightly less in cost than his initial estimate, faster in completing the job, and as for the performance, there is no comparison. An old computer now works better than I could have imagined…. And all was done with an immeasurable smile. Justin knows what he doing and as a result, has secured another customer for life. I highly recommend giving Justin a call, for any computer needs. JohnR
You can bank on these guys, always helpful, always kind. It means a lot.
Excellent customer service and knowledge. Had problems w wifi service on main floor when router and such was located on second floor level of home. My wifi was slow on labtop and not many bars for fast internet. Don Brown made a visit to my home and added some equipment and I am up and running fast. I have been fighting this problem for three years. Very Happy customer and will recommend Computer Tech to all my friends and colleagues. 5 Stars +
From the moment I stepped in the Thomas Crossroads Store, it was different from the experiences that I had from LaGrange all the way to MicroCenter in Cobb. The price was fair (better than anywhere else) and my computer was turned around the same day! As a customer, the Newnan store made me feel as if I received a bargain on a quality, quality service. My go-to computer store from this point forward!!
I am now a HUGE fan of ComputerTechUSA in Peachtree City! Justin was amazing from his knowledge, consistent follow through to keep me updated on progress along the way and what he was able to accomplish with my MacBook Air. Fixed my hard drive, picked me up 150GBs and 700GBs of free space on my backup drive! Incredible experience, I highly recommend them!Chris Patton PTC
Was going to upgrade an older laptop was say it was worth putting money into it and gave me the option to go head or not.on another laptop keeped me up dated .fast and friendly.this will be my go to computer needs place
I have carried in my computer tower to these guys two times and each time i have come home with a WINNER. They are super and very professional. Tonight I talked with a tech on the phone and he walked me through a process that cleared up an issue that i have been having for almost a week. If you need computer services of any kind, you need to contact these guys. They have my back and always will.
They replaced my iPhone battery at 1/3 the price of the other stores. I would recommend them.
I was there today. Personal, professional, technical service, every time!