So we were ready to checkout but nobody was at the counter. So me and my friend decided to say excuse me to the lady working close by and told her we were ready to checkout. SHE TURNS AROUND AMD ROLLS HER EYES AT US. Like hello it’s not our fault we were ready to checkout and nobody was there to help us. CHRISTANY WAS HER NAME. I would suggest not to check out from her.

Possibly the worst print center around. The self service printers almost never work and even if that’s the case the print team can hardly work their own equipment. This has happened at least 5 times that I’ve been there.

This Staples has the friendliest staff in PTC! I called about a chair that was available in 3 colors and 1 of the colors was not on sale and the saleswoman (Margurita) gave me the sale price for the color I wanted and she held it in store. She was super helpful and her colleague also was so nice. Thank you for a great experience.

They lost my prepaid package and would not take any accountability

Cashier was very nasty during checkout. I handed her my money in her hand and she put it on the counter to return it to me. The Caucasian gentleman that checked out after me was given his money in his hand and was offered a bag for checkout.6/9/21 2:07

The store is clean, well-stocked and the staff was so friendly. There has been a noticeable difference in the shopping experience since the Assistant Manager (Sharon) took over in February 2019. Very attentive to the customers needs.

First, I am sorry Mariah that it took me longer to write this review, as I promised, about your excellent service. Your professionalism, knowledge of products, and openness to help was admirable. I would hope that management in your store sees the qualities you have and recognize you for that, as I saw that as a business owner and promised to leave you a good review because you deserve it. Thanks for your help in getting the right binders for me that day. You are awesome!

Very nice staff, very helpful took there time with me. Had everything I needed, will come back. Thank you guys so much.

Christina (The Rock Star) Sometimes you receive good service, or service that meets your expectations. However when you receive service the exceeds your expectations and it happens more than once it deserves mention.Christina has repeatedly exceeded my expectations and she has done it again. While traveling for business I needed a print project done (yesterday of course) and decided to use the on-line ordering process. Little did I know that the ordering process had changed. So, I placed my order and uncharacteristically, did not receive a verification reply. When I called the store Christina informed me that the web site had changed and that I needed to place the order differently. By the time I could get to a place that I could complete this task, Christina had already taken care of it for me.I know how busy the print department can be and how understaffed it is regularly. I am sincerely grateful for her efforts, competency and professional attitude.A very satisfied customer.

I think the girl there helped someone before me but eh. Got what I needed done by using a self serve kiosk. In and out very fast. Not too expensive.

Customer service is quick and friendly! 11/10 would recommend to a friend. There is a wide selection of printers and inks, and a great Squaretrade protection program for electronics and chairs.This is an amazing place to get customized Christmas, graduation, or birthday cards printed.

Well.... Im sitting in your parking lot at 8:40 and the store is not open. The sign says you open at 8; the website says you open at 8 and yet you are not. There is a sweet little sales associate walking around the parking lot telling everyone that no one is here to open the store.Not cool, you have now jacked up my entire schedule for my day. Its a shame because with the closing of Office Depot you have a huge opportunity to fill the gap. I can promise you if there was another option I would be there

I wanted to get a reduced copy of a large diploma and the young lady at the copy center was so rude and would not do the copy. I will not be returning here.

It have been a pleasure shopping here. The workers I have came in contact with was nice and helpful. They normally have what Im looking for and if they dont they always have checked another location to try an accommodate my needs. The only reason they didnt receive 5 stars was because Ive a small problem with one of the managers.

Delighted with the service. Im in a wheelchair and a staff member stayed with me, helped find what I needed, and took my items to checkout. Staples will match prices if you find a lower one and she assisted me by looking at other vendors sites and located one that had the product I needed at $10 less than their store. She went that extra mile to be considerate.

Has literally nothing youd need in regards to computers or office furniture. Look elsewhere.

Worst Customer Service I have ever experienced in my entire life. I would give zero stars if I could. We went to this stores back-to-school savings event and bought several products that were expensive but offered rebates such as a Multi-paper Box that was priced around $55.99 and promised a rebate value of $41. However, when we went online to apply the rebate promotion code, we received a message stating This product is ineligible for rebates. We tried to complain to general manager (old man with glasses) but he was incompetent and new nothing about this service. To save face, he tried to sweeten the deal by providing us coupons to use on our next purchase. But in reality, he just wanted to push us out of the store and left us hanging on our problem.Checkout service was awful as well. A blond woman helped us when we bought some items during the sales event had an attitude problem when we asked her several questions about the rebate and return policies. She was definitely having a bad day, but there was no reason to take it out on the customer. THIS IS MY FIRST EXPERIENCE SHOPPING AT STAPLES AND WILL BE THE LAST.

Excellent customer service. I had problems printing a tri-fold two-sided brochure and they quickly re-printed them for me just before they closed at no extra charge!

Were from out of town and had to pick up products for a show. The staff was extremely helpful. And we also sent a poster to be printed, it was submitted online and we thought we wouldnt be able to pick it up until after 8:30 pm the following day. Not only did we get same day service, it was only an hour or so since we submitted the file. While I realize that that cant happen every time, since they were slow today, they were able to get it in faster. They didnt have to run it as soon as they did, they could have waited since we wouldnt have known the difference. Thank you for making a stressful day less so.

Best one Ive been to yet (Print Shop). Fast and Thorough...job well done.

Sold a large item an ebay that I needed to ship on a Sunday. This was THE WRONG PLACE to go for help. When I walked in there was one employee sitting on a stool doing something on her phone and another down the counter working on what looked like a craft or display. I stood there for a minute and then intentionally made some noise so one of them would know I was there. I got no verbal response. They both just looked at me. I told the girl playing on her phone that I needed help shipping something. She pointed to an isle and said that was where shipping supplies could be found. I asked if they had a way for me to ship a box this large. She said if they did it would be on that isle. I said, I thought if I came here you would help me with the best way to ship it. The girl working on the craft slammed down whatever it was she was working on and said, okay, if you want us to help ship it, it will be $11.00. I asked, is that what it cost to ship this? Her response, No, that is what it would cost for us to help you ship it. I realized the Post Office employees werent so bad after all.

Customer service is great! They helped me find exactly what I needed. Look for Dan, hes great and a hard worker!!!

Justin (customer service/cashier) deserves so much praise for doing a good deed today. I am literally within days of my due date for my second child and I was struggling with picking up my heavy merchandise, several people walked by that worked in the store without offering any help. When I made it up to check-out, he offered to take the merchandise to my car because he saw me struggling. I thanked him and accepted the help. This means the world to me because not very many people (especially the younger ones) care to go out of their way anymore to help others in need. I hope this young man receives some type of recognition or reward from his employers because I am willing to bet that I am not the only one he was went out of his way for. Thanks Justin!

The employee Christina helped me a great deal when I came in the other day! Great overall experience 👌🏽

Great experience... Will use them again .

Great selection of office supplies. Great sales and prices.

Large selection, good prices, friendly helpful personnel.

They have the best staples in town.

Employees come and go like a revolving door and service has gotten worse and worse. Ive been shopping here for years and Ive slowly seen the best employees leave time and time again. Each visit to the store theres a few new faces and always problems cause they never seem to have proper training. While shopping for ink one time I overheard managers in gray shirts (older man and a younger fella with glasses) say all kinds of horrible stuff about teachers. They were directly behind the wall I was shopping on and they bashed the teachers who shop there and talked about back to school time as the worst part of the year cause of all the teachers. They came out from behind the wall like it was nothing. The older man looked at me and I clearly needed help finding my ink and he walked off without asking if I need assistance. I left the store and purchased over $100 of ink at Office Depot. A few days later I purchased a laptop and tablet at Office Depot as well, I have not been back to staples since. It really makes me wonder what is going on at that store if they talk smack about their customers and they cant keep employees.

Paul at the copy department was very helpful, knowledgeable and patient.

Great service that is very helpful.

Associates are not very knowledgeable about what they sell. I didnt have time to wait for a knowledgeable associate.

Awesome customer service!!!! Ill be back😉😊

Back by the coffee machines there are so many ants. Not exaggerating when I say you lift a coffee machine box and ants are everywhere underneath. The manager, an older man with glasses ignored his employee at the register who needed his assistance, causing the line to grow longer and be at stand still. I was not pleased with this experience.

Good place for office supplies.

Rude and unhelpful employees very disappointed will stick to Fedex printing services

I asked to tell people for help and they had no idea where anything was. Other than that...

First time at this staples location. Travis rocks!!! Will frequent more often although little out of my way

Less than satisfactory.

Aways good.

They seem to have less and less variety since Office Depot closed...limited choices.

Nice, friendly sales people

Clean store and bathrooms.

Didnt have what I needed.

Great service

Awesome awesomeness

Thank you, Ms. Tanya!

Many printing options!!!

Fax service

😃👍