They were fast and courteous. Even though very busy they got us out in a timely manner and made sure that my vehicle was ready for our trip. I couldnt recommend a better place. They have my business for now on.
Excellent customer service!The young lady that worked there named Tosha, was very knowledgeable, professional and Courteous. She frequently updated me with the issues with my car.
They have always done an excellent job on my truck and have gotten great service.
We arrived at 7:15 to find the store open and Tosha smiling and more than happy to assist us. She came out to see specifically what tire we needed. The website was helpful in telling us the town and tire availability. She called for a worker to pick the tire up from the warehouse as he came in. There were four customers there in that first hour and she helped everyone know exactly what was going on and the time they would wait. We were on the road in about an hour. Great early morning experience in Pearl, Ms!!
The staff was very nice and helpful and best of all very knowledgeable. I felt very confident that the job ws going to be done correctly and for the best price around and with excellent quality parts. Ill be back soon for 2 more new tires.
Big10 is a absolute amazing company gets you in and out and their team is out of this world I wouldnt trust my car with anyone else!!! I will always go back to them!
Friendly fast service with nice prices.
Very knowledgeable and helpful in getting my car alignment done properly after it had been messed up by another place(Terry Road Tire and alignment). Will return to Big 10 for future needs.
Great and speedy service. Gave me options and great recommendations.
I have been going to Big 10 for 3 years now. I trust no one but Tasha and the rest of the staff at Big 10 in Pearl. Her expertise and positive energy keeps me coming back and the service is always timely and professional. 👍-Terrance Pleasant
Steering wheel is not centered. It was off center to the right, now off center to the left. The whole process felt rushed. Technician was not talkative and in a hurry. Not much verbal description of the work done (alignment). I had to ask about what had been done. I was $7.20 supply charge, when as far as I know, no supplies were used.
I took my car in to get a lift kit and there was great service throughout the whole process. They first looked up the lift kit and told me how long they thought it would take so I left the car there for the day. I came the next day to see how it was going and they said that the front end tie rods needed to be replaced and they took me to the back and showed me what they were talking about and they had the parts in the next day. They gave me an alignment and put everything back together. The people and the front desk were very helpful and I felt like I could trust the mechanics working on the car. Overall they were very helpful even when they had issues on the car that were out of there control. I would recommend the Pearl Big 10 to anyone considering having a kit installed.
Thanks for getting my truck riding smooth. The staff was nice and seemed very knowledgeable.
Great people, very friendly and really good quality. I had a great experience with Big 10. Thank you guys for your service.
Kirstie got my tire replaced and all my tires aired and ready to go within an hour. Will definitely be back 👍🏻
Absolutely great service. They opened early to get me back on the road. Everyone was very professional with outstanding customer service. HIGHLY recommend.
There is always great customer service, clean bathrooms for when you have to wait. They have great prices on oil change. I purchased my tires from here also and I have no problem anytime I need to get them rotated. I will continue to use Big 10 Tires.
This is my go-to store for ALL my tire and maintenance needs!
Kirstie was a great person and took care of my issue. Outstanding customer service. Brian was very knowledgeable and a great mechanic as well. Don’t waste your time elsewhere. Go to Big10!!!
Tasha, the manager and Kirsten are amazing. They both are so helpful and enjoyable to work with. Great place!
First time visiting because of such great reviews I loved it. Helped me out majorly . Even taught me somethings about my car I wasn’t aware of .
The wait was enjoyable. Good staff keep me involved about the service. Thank youthank you for fixing my tire now I can go to Gatlinburg tomorrow with no mind about my tires. thanks
I have lived in Rankin County for 12 yrs. How did I not come here before? The nicest people you could possibly meet. Very professional & efficient.Definitely found my new place.
WOW-what a power team. Beautiful ladies up front were sweet and very helpful. I will definitely be back to see Kirstie
Went and had my tires balanced the technician DERRICK was very nice and let me know that my rim was bent i would recommend them to anyone great job Big 10 tires pros at 4410 hwy 80 east pearl Ms
I Called first to see if they we’re backed up or could mount a set a tires, they said come on. Over three hours later it was finished but they charged me $180!! I had paid $42 there on several occasions before. When they were finished and told me the price when I questioned it they said “oh, we don’t do that anymore”. I should have been told that The pricing has changed upfront and I would have left Instead of Waiting three hours and letting them do the work. As I was leaving I called a different tire shop right down the street and they told me it would be $48. How can mounting a set of tires be $180? Once they actually pulled the vehicle around back into the shop they did it in less than an hour
Great locally owned company with great service and the front staff are knowledgeable of tires and services. Love coming to places that create and retain jobs here in MS.
Went in to get a front end alignment my alignment was perfect(from the last time they aligned it) and they said they weren’t even going to charge me. Great customer service! They are just good honest people!👍🏽
Came in with what I thought was big problem, but was pleasantly told it was easy fix, man they are great people to deal with so will recommend them to friends, I will be back for any repairs we need
Told me $289 over the phone “mounted, balanced, and tax included” THREE TIMES then when I got there they tell me it’s $361. Then basically told me I pulled that specific number ($289) out of thin air.Found several other tire shops around town that priced me the same tires in the $290-315 range so it’s not like $289 was a drastically low price.
Big Ten took the time to fully understand our work responsibilities, therefore providing the best outfitting solutions. We were so pleased to have so much work done on our van in such a short period of time. They truly went above and beyond!
Thanks for the excellent service I received from Kristi and all the staff at Big 10 in Pearl today!
First time in and they were busy. Not to point that the ladies didn’t greet you and asked what they can help you with. They were very experienced and multitasking to ensure us customer got what we needed. I’ll be back!!
Awesome service in a timely manner! Will definitely be back!
I got the oil change and tire rotation special for $24.99. Now thats a deal you cant pass up. The service was quick and the staff was awesome. I recommend them all day every day. Shout-out to Brennan for being so helpful😊.
All your automotive needs and truck accessories you could want and great ownership and staff!
All around great experience, got everything i needed for my car taken care of and was done in a timely manner!
Great place and the staff was very knowledgeable and helpful. I definitely would recommend to anyone.
I was in Pearl area for work and needed to get tires rotated. I was greeted as soon as I walked in the door. Both counter people were pleasant and courteous. Got me in and out fairly quickly. Good service.
Came in with a flat spot on one tire, they found That, but then proceeded to tell me that all 4 tires are bad and tried to sell me 4 tires. Even for one tire they wanted +90 bucks. Went down the street to ali tires and got it for $65 out the door. Pictures of tread in photos of Supposedly bad tires.
Great customer service and very honest people. I’ve taken my car there 3-4 times already since I work close to their shop. My friend who works with me also takes his car there all the time. I can’t speak for every Big 10, but the one off hwy 80 in pearl,ms is top notch. I also spoke with a man that worked at the one in Jackson, Ms and he was about the most pleasant and helpful gentleman I’ve ever spoken with. Don’t waste your time and $ anywhere else. Take it to Big 10 tires and you will not be disappointed. 👍👍
Very good service
I’ve been to the Big 10 Tire location in Pearl, MS a few times and each time they’ve done an amazing job each time! I appreciate the welcome and friendliness as I walk into the building and their genuine concern for the purpose of my visit. They don’t try to scare me into getting additional services by having me think if I don’t get them, my car will stop functioning properly. The approach for delivering information is very honest and not desperate. I will be returning!
Ive always had a good experience with Big 10 tires. I especially appreciate the young lady who writes up service. She is truly a sweet person and knows her stuff.
Always excellent service. I can drop my car off in the morning knowing that Im not getting a 10-minute deal. Thank you!!
Toshia was extremely helpful! She was able to help me find a part that no one else in town could. She was also super friendly!
Very friendly people and very knowledgeable about what I needed done to my truck. I definitely would recommend them to any of my friends and family for service!!!
Very satisfied with staff, price, and services received. The service was provided in a timely matter. Will definitely be back again!
I just got a brand new set of tires and wheel alignment. Toshia and team took really good care of me and my truck!!!
Great experience, higher technical equipment and very knowledgeable staff who bent over backwards to ensure all my needs were met in solving my transportation issues when others couldn’t! Highly recommend! A+++++++
The experience was nice. The team assisted with making sure I received the tires I wanted.
The folks at Big 10 were awesome to work with and they got my truck looking great!
The folks at Big 10 are great! They were very helpful and kind. I was traveling through from out of state and had 2 front tire issues, they had exactly what I needed in stock and were quick to do the work. Craig was very helpful in answering all my questions and getting us set up and ready to go.
Replaced Shocks and Struts on F 150. Very good experience.
After visiting other local shops, I had a wonderful experience with Big 10 Tire Pros! The staff was incredibly kind and extremely knowledgeable. I could not be happier with the service, helpfulness and attention to detail!They do great work!
Toshia was very nice EVERY time I called and extremely helpful helping me track my tires. I will tell anyone looking for tires and accessories about you.Customer service is lacking in so many businesses these days, but my faith has been restored by you. Thank you so much.
Superior Business with Knowledgeable Salesmen.
Wonderful experience!!! Helped me pick out the best tires for the money and vehicle was ready fairly quick. A+ service!!!
Great price, great service. I’ll definitely go back. Kelly was very helpful and answered all of my questions.
Very clean establishment. Good people. Good service. Highly recommended.
Big ten has always been my first choice. They did my lift, tires, and rims. Great people and great prices. Doesn’t get any better.
Toshia Knight did a excellent job of helping me select the bet tires for my Jeep. She told me she could get them in a hour and install. She was good to her promise. We will use her again for our next set of tires for my wifes Jeep
Excellent Service. Excellent time. 10/10 would recommend everyone go here.
Outstanding service! Tires weren’t as far along as I thought so they gave me a safe time frame before replacing. Much appreciated!
Wonderful service! I have been going here for several years with all my tire and alignment issues and they have never let me down! I would highly recommend them to anyone looking for good, quality, and honest service!
I came into Big 10 Tire Pro’s with 15 minutes before closing Friday night with a nail in my tire and they quickly fixed it up no questions asked and saved my night!
The service to my car was fine. Made an appointment online for new tires. My only complaint or criticism is that one of the servicemen got grease on my seat from moving my car. It wasnt that big of a deal to me. At least not enough to raise hell about. Just putting it out there.
Great experience with Toshia and Clint getting lift, wheels, and tires on my Jeep JK. Very knowledgeable and excellent communication when an unforseen issue came up with existing part of the steering that had gone bad and needed to be addressed. Didn’t even charge me for a few parts and labor needed to mount the spare 35 on the back of my Jeep. Very honest group here that does quality work in a timely manner. Definitely recommend.
They were very helpful and curious
I had a good experience. It was less than what I was told but I thought all the fluids were checked and topped off. I tried to use my windshield washer and it was empty. Otherwise it was good and I plan on returning again.
Im a very satisfied customer.. Anthony @ Big 10 in Pearl, MS helped me get the exact look I wanted for my 2012 Chevy Silverado with the 3.5 lift and 295 70 R18 tires. NO scrubbing... Now in reverse I get just a little bit other than that everything is looking good..
Very friendly and informative staff! Will be returning!
Tasha was nice, patient, and helpful.i had a great experience.
Wanted a tonneau cover and they helped me find what I wanted and got it delivered and installed within a day.
Great service and communication. Would definitely recommend to anyone in the Jackson metro looking for a tire shop.
Great experience at Big 10. Great work at a fair price!
Great service. Toshia was very delightful and courteous.
The staff was quite friendly and accommodating. Service was quick.
What a great experience at big 10 tire. affordable friendly car service and I still have both my arms and legs
Very friendly staff. Had what I wanted in stock and installed it quickly.
Excellent customer service! I was in and out in a very timely manner. I am completely satisfied and will continue to choose Big 10 in the future for all my vehicle maintenance. It was a very pleasant experience and I would highly recommend Big 10 to anyone.
My name is John the price you s is really great at $24.99 for a Oil Change the workers were really concerned about me fix other thing last on my Nissan Marano
The folks at Big 10 are great. They are quick, efficient and trustworthy.
Been a repeat customer until this last visit. Had my Monte Carlo SS brought in because my front end was shaking. After taking my car in the bay it sat for probably 10 mins before they brought it out and told me the rim was bent. After leaving and going to rim shop come to find out...... tire was bad. That’s all was wrong. So instead of just checking tires they absolutely assume the rims was bent. Never again! Thanks. I hate I can’t leave no stars.
I cannot begin to describe how wonderful the people at Big 10 Tires have been to me, they were so kind and courtesy and patience I cried because I never had anybody to go out the way like they did. I thank you from the bottom of my heart. I have been to a lot of places, but not have the best customer service like they do. Once again thank you I will be returning.
I would like to thank Tasha and Big Ten in Pearl Mississippi for putting my tires on my rims for me at a good reasonable price ... ....thanks for the fast and quick service...... thank you alot ..I will be doing business in the future with big 10..
Got me in and out quickly. Friendly. Quality work.
Very nice people. Got 4 new tires and rotation. Wait time was 2 hours but they were busy. Will go back.
I used Big 10 (Pearl, MS) to get a 2” RC leveling kit and a set of BFG KO2s on my 1500 sierra denali. They did all of this in ~6 hours. They were very professional, quick, and reasonably priced. I highly recommend them. I will definitely be a return customer.
Great work to repair the problem and very fair on the price. Will use again
My first mistake was buying tires from big 10, it took them 2 days to put them on. The first day they apparently lost the lug nuts that go with my tires and only told me this after I had been sitting there waiting for 2 hours, the second day I brought it back I made an appointment so I would be able to get it right in for them to work on it but oh no I still had to sit up there for an hour before they even took my car back and then it took them an additional 2 hours to put my tires on, but I gave them the benefit of the doubt that day that maybe they were just having a bad day, as anyone should, so I took it back up there yesterday and dropped it off for them to fix my brakes from squeaking. After a whole day for them to look at it there is apparently nothing wrong with my brakes even though the squeaking is audible with the windows up and the radio on. This tells me that they didnt even take the time to look at my car at all. I highly recommend taking your vehicle to someone who knows what they are doing and definitely not Big 10
They were very professional in getting my battery replaced. They got me in and out quickly. Would definitely recommend Big Ten!
Great Service, fast and very friendly. They were able to get me in and out quickly at a great price.
My first visit will most certainly not be my last! Amazing customer service and great prices.
Excellent and quick service - got my front brakes done and I felt confident that the reps know exactly what they are talking about when recommending services.
Tosha was great !!! She made sure everything was done correctly. She did excellent with following up to let me know when it was shipped. I even got a follow up to let me know I needed to check my email because my order had arrived!!Thanks Tosha your the best !!!
The young lady who greeted me was extremely rude.
Toshia had wonderful customer service and a great attitude and made sure I found exactly what I was looking for! I would definitely recommend Big 10.
Very professional and took car of what I needed done quickly and at a good price.
Excellent service at a very reasonable price.I will use them again.