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Byrider Pearl
2600 US-80, Pearl, MS 39208, United States
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Byrider Pearl
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Za
Review №1

They were very useful in helping and explaining everything to me. Mrs Emily was my agent was awesome on keeping in touch with me every step of the way. Ask for Emily

bo
Review №2

Emily Howard was a wonderful salesman. She did a fantastic job at securing and closing the deal for me. She went above and beyond the call of duty. When it seemed as if things would fall apart, she kept cool and made it happen. Top candidate as their best salesman in my opinion.

Co
Review №3

JD Byrider has been so nice to during the purchase as well as after having my vehicle. They worked with me then and are continuing to work with me...I have no complaints and look forward to paying off my vehicle soon and getting into something else.....thanks JDB

Am
Review №4

Emily offered the best assistance to me! She understood what I wanted and gave me what I needed and I’m so excited about my new car! Thank you so much Emily!!!

Tr
Review №5

What a great and easy experience we had when we purchased my car! It was a no pressure and a no nonsense approach by the staff. Thanks so much Ana! We appreciate all you do.

An
Review №6

Thanks SO MUCH EMILY W.!!!!!Outstanding customer service and she broke everything down and explained into me so well....she made me feel good that i picked JD Byrider....Need a car go to JD Byrider Highway 80..ask for Emily and tell em Anthony H.sent you...👍👍👍👍👍5 thumbs up!!!!

Ma
Review №7

The staff was patient and very professional. Mr. Mike Turner made my experience seamless and speedy. I will continue to bring them my business in the future.

Co
Review №8

Love the friendly service really enjoyed my new Suv thank Byrider

Aa
Review №9

My experience was pleasant and timely I was very pleased with the service

ri
Review №10

Good deal thanks for everything

Ic
Review №11

Awesome service and great deals thank you Mr. Mike turner

Ro
Review №12

Mrs Ana was great. She helped me find a good and everybody was very nice. If you need help getting a car I would recommend you call and ask for Mrs Ana she will help you get one.

Cl
Review №13

Definitely a go to! Always so nice and professional and always helping me when I need the help! They never disappoint!

Sh
Review №14

I highly suggest using byrider in pearl! Staff is very nice & Mrs Ana sold me my car she was amazing!! Thank you and I’m loving my new ride.

Ap
Review №15

Tam was very helpful and quick! She explained everything clearly and was thorough. She had answers for every question I had. I will be referring customers to her for JDByrider in the future! I appreciate her and JDB for putting me in the vehicle I wanted!

Vi
Review №16

Always pleased with service department. Very friendly and professional at all times. Quite pleased with the charges for work done.

Le
Review №17

Thanks to JD Byrider in Pearl. They did a great job with making everything as simple as possible with purchasing a vehicle. Sherry was amazing and very friendly. She made sure that I was very comfortable and found the vehicle that was best suited for me. I will definitely tell everyone I know about how awesome this experience was and refer them to Sherry!

Sh
Review №18

The whole staff was amazing! Very friendly and so accommodating! Sherry did any and every thing to help us out! This is our 3rd vehicle through them. We will definitely be back for future deals! Thank yall!

JO
Review №19

My sales lady her name was Sherry Dunnaway and she was amazing. All around the best person I have dealt with anywhere. Very patient and caring about her customers.

Ca
Review №20

Sherry Dunnaway at the Pearl, MS store was awesome.... she gave us unpresidented sevice... would recommend her and J.D Byrider to anyone... again her and everyone involved was great... two thumbs up!!!!

Ja
Review №21

Ana Palomo was an awesome salesperson and helped me out majorly I highly recommend this place! 2 months later and my 2015 Dodge Dart is still running wonderfully had to get my alternator and charging system fixed but its covered under warranty and only cost me $25. In truth I didnt want to like this car at all but Ive grown to love it and while I have had one or two minor issues it hasnt been anything too major and has remained reliable!

Bo
Review №22

Sherry D was WONDERFUL... She told me I wasn’t leaving the lot without a car and she made sure of that!!...Her attitude is the attitude to have. It was my first time purchasing a car thanks to her I’m glad I came here!!!☺️☺️☺️

Ki
Review №23

Ms. Sherry did a great job in financing me a car! I love it! Thank you again Ms. Sherry! I highly recommend going to her!

Th
Review №24

I had a very wonderful experience here Ana made sure she ran everything down and made sure I understood all policies she was very nice great attitude so thank you Ms. Ana for assisting me with my car needs!

Sh
Review №25

Sherri was awesome. She let me decide what I could afford down and she made it happen. The least amount of time I have ever spent purchasing a car. That’s a plus in itself. Great selection of cars.....great insurance co to work with also. Thanks again Sherri.

Jo
Review №26

Just know when i pay off....i will shop with them again. Ms. Ana is such a sweet lady. She is a GREAT sales rep. Thanks on my first purchase.

Pa
Review №27

I started not to go to this place, but I called Sherry at JD Byrider in Pearl, MS . She asked me a few questions and told me to come in, so I did. I put God first and Sherry did the rest and now Im back on the road again.I would recommend any body in need of transportation go to JD Byrider and ask for Sherry Thank you, Sherry and the gang, for your support. If you needed a scale rating and 10 was the highest, my rating would be 10. Happy New Year! My year is already a happy one!

De
Review №28

I had a very great experience with this company Sherry Dunnaway was fabulous and very sweet person. I will recommend this place to anyone buying a car.

Br
Review №29

Anna was great very outgoing and she got me in and out. Thanks for helping me get a new car.

St
Review №30

Mrs. Anna is the best sale person ever. I really appreciate her for her hard work

An
Review №31

Love the people there they where really helpful

Be
Review №32

Great friendly service!!!

Na
Review №33

Yes Ana was great in pearl y’all go see her you won’t be sorry Thanks Ana❤️❤️❤️

Mo
Review №34

I have great experience with JD byriders but some of their accounting is so hard to deal with not going to call names its one there by the name of Janet I love her to death if I had to deal with anybody there it would be her

Sc
Review №35

The guy who answered the phone was very rude and hung up in my face before I could ask any further questions.

so
Review №36

Sherry was A God sent. She made the process so smoothed. She is so positive. Iwas so pleased with how she walked me thru. If you go there ask for her she is up front.

Ja
Review №37

I just got my third vehicle with Jd byrider. I continue to be a repeat customer because they have never let me down. Sherry Dunnaway, in my opinion is the best person I have ever worked with. As long as JD byrider is here y’all have a customer for life. Thanks, Jammie Holliday.

Br
Review №38

Im really glad that Ive chosen Byrider. Sherry was a great saleswoman and made sure that I left with the car I wanted. Shes the best!

Si
Review №39

Ana Palomo is AMAZING, relentlessly genuine, informative and helpful. She never gave up on my desire to be behind my (OUR) own wheels. Thanks for letting her serve me!

Ja
Review №40

Ms.Sherry Dunnaway is very helpful and generous. I love her. She got me in a car and i love it. Thank You

De
Review №41

I was really nervous about buying a car as I had no trade-in and little down payment. I knew my credit was not terrible but I knew it could be better. Eugene was wonderful! He walked us through everything quickly and before I had a chance to really get scared, I was approved! Thanks so much to Eugene, Jessica and everyone else at J D Byrider that made this so easy!

De
Review №42

I was looking online to see can I get a car with my bad credit.. I saw JB byrider on Facebook and I put in a request to get a call back... So Ms Sherry call and text me saying she had great news... She really did have great news she help me get a car did I want it.. so if you need a car please go to JB byrider they will help you to get in a car did you really want..

Am
Review №43

Sherry at Byrider in Pearl was amazing!! They got me in a good car and they have wonderful service! Thank y’all so much!

An
Review №44

The pearl location was excellent! I came in thinking I wasnt going to be able to really afford getting a car on my budget but they worked with me and Ill soon be a proud new owner! Go see Anna, she was excellent! The selection was generally small, but I wasnt picky otherwise Id give it five stars!

St
Review №45

I am very pleased with the vehicle I purchased at JD Byrider. My salesperson was helpful, knowledgeable and conducted herself professionally. The service department staff has been courteous for the most part. Five free oil changes are provided as well as discounted repairs. I cannot rate this business higher due to unprofessional clerks in the finance department. I have received harassing phone calls as my account is frequently confused with another.

Br
Review №46

Great!!

Da
Review №47

Mr. Mike is the Man

Ma
Review №48

Ana is the BEST SALES REP at Byrider in Pearl ! I love her and I’m so happy that she helped me get my car. I fully recommend anybody in the car buying industry to go see her.

Ma
Review №49

Ms. Sherry highly recommend going to her. This be a 2 day process and never gave up on me to get me in a car. Sweet lady....

De
Review №50

So far I have had good experiences with them. Service department is wonderful. Reasonable pricing and car is fixed in a timely manner.

ro
Review №51

They was very sweet helped me out a lot when people didn’t believe in me it feels so good to walk out with something thank you sherry 👍🏿

Mi
Review №52

Mike the salesman is the worse fiance rate way to high they they just tried to get me to pay 19,000 for a car with over 10000 miles on it carfax it it came from action no more than 3 thousand they are a rip off

Se
Review №53

I would give them a 0 on stars if I could. We have been here for 5 and a half hours. My sons agent was rude and extremely unprofessional. They did not even tell him until after the 4 hour credit check, goof off whatever that there was only certain cars he could qualify for. Now theres a problem right at closing time. Do not waste your time or money here.

Pa
Review №54

I came in looking for a car, and they worked with me. The process was a little long but everyone were patient and kind to myself and my kids... I thank you all for helping me. Ms. Brittany, Ms. Ana.

Ja
Review №55

J.D. Byrider helped me out a lot!!! They really stuck their necks out for me. I appreciate the great customer service. Will recommend!!!

Ge
Review №56

My sister was not even a whole 24 hours late on payment and they called her wanting the vehicle back even though she had the payment the day after payment was due... I would give 0 stars if I could. Do not deal with these crooks!! They arent out to help anyone just themselves!!!!

Ba
Review №57

Sherry was great she took care of me. Her coustomer service was over the top. Thanks so much I will definitely refer ppl to J.D :)

Ro
Review №58

Always professional..Thats what i love.. Bobby and his team is always on point I live out north jackson and go out my way to go to pearl for services. Kelly is always nice and helpful I love her.

Le
Review №59

I had a good experience and the salesman, Eugene, was very professional, kind and knowledgeable. I did find a small problem with the car, after I bought it, that wasnt communicated to me. The fuel tank cover has to released from inside the car and the metal cord that attaches to the button is broken. I have to manually pull the cord to release the gas tank cover. I took me 20 mins to figure out what was wrong and had to get help from a guy that works at another dealership, at the gas station, to show me how to manually open the fuel tank so I could get gas. If this is the only problem I have then I can live with it. I just wish I was told about the issue. Overall I had a good experience.

Um
Review №60

Ana n Janet were so helpful n I am just so excited about my new car yayyy

Ta
Review №61

If I could leave ZERO stars for the SERVICE department trust and believe I would. I’ve had my vehicle 6 months and it’s currently waiting to have an ENGINE put in it. I was put into a “loaner” vehicle of which has the WORST squealing noise I have ever heard. I called SEVERAL times to reach BOBBY in the service department and was sent to voicemail each time. So I took it upon myself to come to the Pearl location, I walk into the service department and see BOBBY and another lady talking and laughing with each other and Bobby tells proceeds to tell me that he has no clue why the phones weren’t answered because they’ve been sitting inside the building for a while. I have never dealt with such unprofessional people in my entire life.

Ma
Review №62

Mr Mike, the salesman, was very helpful and very professional. He did all he could to help me get into a vehicle. Overall a very great experience

He
Review №63

Ana Palomo was our representative/agent and was extremely thorough, professional, friendly and just awesome throughout our buying process. She kept her word and helped me find the perfect car for me and my family. Thank you so much Ana Palomo!

Je
Review №64

I have had my truck 2 years now it be in rhe shop more then i have drive it. N didnt get a loader car or nothing. Its there right now if i half to call off wk JD Byrider still want they money every 2 wk. Some of the ppl there is good i know anna was good when i came to her then my husband went to her when a husband and wife talking then she should havent jump in. Im just saying

DR
Review №65

I had a great experience with J.D Byrider. I was given the car I wanted and was able to drive off with the best option

Jo
Review №66

The very nice place it was easy to get a car Im driving a nice car thank you JB Byrider youre easy to deal with understanding helping me get my credit together and gave me two year warranty I recommend anyone to go with j b Byrider

In
Review №67

Loved the atmosphere and the workers were amazing. They ensured I got what I wanted and left happy. Highly recommended!!!!

LA
Review №68

Ana was great she helped me and explained every step to me so there wouldnt be no misunderstanding. Great service.

Wy
Review №69

Hey I enjoyed yo service as of doing great business with the company...I also love this car with a passion and Im thankful..Thanks alot Eugene Shelby!!!

Ha
Review №70

Ana Palomo guided me through every step and was very thorough!

Do
Review №71

The staff was very friendly and they explained all the details of the sell thoroughly. We were very satisfied when we left with our new vehicle.

Sh
Review №72

Great experience visiting the place for the first time. They really work with you and pretty good at explaining things.

Ra
Review №73

Absolute best and easiest buying experience ever! Sherry was an angel through the application process!

Ta
Review №74

JD Byrider is a excellent route they have great service and offer great benefits you cannot beat them they are very structured which make the service very classical🚙🚙🚙🚙🚙🚙🚙🚙

Cl
Review №75

Our salesperson, Mike Turner, was professional and courteous throughout the entire process.

SO
Review №76

Experience was Great!! Go see MIKE and tell him Sabrina sent u!!Very reasonable and great cars..and Janet in Finance was so sweet!😘

An
Review №77

I really enjoyed the customer service at J.D. Byrider. It made my experience with purchasing a vechicle very easy.

Fr
Review №78

My sell lady was sherry dunaway she was great I am happy I got the car I wanted

Mi
Review №79

First time, since I had my car with this company. Jd BYRIDER in Pearl, is the best one, thus far.. They was very respectable, friendly, fast paced, and more concerned about there customers vehicle. I would recommend anyone to this location!

Ja
Review №80

I had this car 4 months well I say 3 months. This car has been in and out of the shop. It needs to go back now. Its a shame when I purchase a car and it stays in the shop more than I drive it.

Ma
Review №81

Great experience I have had my car a couple of months and no problems so far would be nice to have had a courtesy call to the customers to check to make sure everything was going good but other than that 5🌟🌟in my book

ot
Review №82

Salesperson friendly, knowledgeable,and not so much hassle getting financed or insured. I am satisfied.

Ji
Review №83

I always get treated with respect and kindness when dealing with your service team. The financing of repairs is a BIG BONUS. I would recommend JD ByRyder. I thought it was the heater core but was only a tee fitting. Plus got my power window motor and regulator fixed.GREAT JOB BOBBY AND YOUR TEAM!JUMMY BATTENFIELD

As
Review №84

My experience with the company was very well. Lisa Scott made it possible for me to get a vehicle that met my standards even in my hardship of a situation. They will do what it takes to work with you and meet your budget.

Al
Review №85

They did a great job!!

Gr
Review №86

The person who helped me had an attitude the whole time. I left with the dealership with a car though so i am happy about that.

Ji
Review №87

Shout out goes to Mike Turner ....

Sh
Review №88

My experience was very good very friendly sales associates,With a exception to one employee she was very,very,nice Ms. Lisa Scott she was totally 👏🏿 awesome!!!!!U gt five stars Lisa Scott

Wa
Review №89

Miss Dunnaway is one of the best salespeople I have ever had the pleasure of working with

Da
Review №90

My 2008 Chevy Malibu LS has been having problems ever since I got the car back in Austin 2015. First time it ran hot they said that they fixed it but they didnt til this day my car still runs hot. Passenger floor board stays week. And the spare tire doesnt fit the car and they said that they cant do anything about that. But Im done doing the payments on it I can afford the car anymore. So they can come get this piss of junk. I will never go back to JD Byrider again. Oh and Im paying $19,000 for a 2008 Chevy Malibu plus charging me $6 a day for intres thats messed up.

An
Review №91

I have had an amazing experience here at JB ByRider

Ch
Review №92

Thanks to sherry for helping me an my wife getting a vechile they help you out in ways you can afford very nice people if you need a vechile go to JD BYRIDER

TJ
Review №93

Great experience, Sherry was great an helped in every way possible!!

Ki
Review №94

Dont buy a car from here. I got my van last April and have had nothing but problems since I bought it. My van was going dead on me while I was going down the road and after many times to the shop they finally fixed it. The boys at the shop r just guessing at how to fix ur ride and the easiest way possible is what they r going for. Its been in and out of the shop for other things since I this issue and they basically just put a Band-Aid on the issue and then that causes more issues but they say its not there fault and that will be $200. I have been nothing but nice and polite to all of them up there and paid every time on time. Well now im up set this is BS they need new people up there. I dont believe a word Bobby says they r only out for themselves and if ur not a new sales they dont care about u. Dont buy a car from them ever it is not worth the head ache.

Ap
Review №95

The customer service representative Ana was very friendly, and knowledgeable.

Ly
Review №96

The Young Man that Answer the Phone was in a RUSH and didnt want to Take Time to See what I wanted, I was trying to Purchase a Small SUV, but if you dont have Time,thin that Means take My Business some where Else.

To
Review №97

Very professional and courteous took care of my needs

El
Review №98

Great service

Ch
Review №99

I am not happy my truck has been in the shop since Monday and today is Thursday. Last week I took it in and asked that everything be checked but since its in the shop that shows it was not checked. I have to call and check on any updates because they are not calling me. I am very not happy because it is causing me to miss alot

BG
Review №100

They are great nice selection and wonderful customer service 👍🏾👍🏾👍🏾

Information
16 Photos
100 Comments
4.3 Rating
  • Address:2600 US-80, Pearl, MS 39208, United States
  • Site:https://byrider.com/dealerships/buy-here-pay-here-pearl-39208-ms104
  • Phone:+1 601-939-7151
Categories
  • Auto repair shop
  • Used car dealer
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car repair and maintenance
  • Motor vehicle dealer
  • Used truck dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–5PM
  • Sunday:Closed
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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