Learn how to treat customers who are paying you their money. If you want to pick the stuff back up that you are renting to me pick then pick it up, no need for rudeness and threats. Youre not the only ones in town with rental services.
Great customer service and was fast in helping me with my transaction. Will definitely be back and will refer my friends and family to you.
All I needed was a basic 2-1 laptop with touchscreen and webcam for up to 6 weeks until I can get my own permanent laptop for school. Anthony was more than capable of helping find one for low cost that fit my needs at just $40 down payment for the first month and $10/wk after that. His communication skills were phenomenal and we really hit it off with conversation on too of facilitating my rental.The fact that RAC is not commission based is even better as instead of having pushy sales people who want to hide the fine print and screw you over, you get customer service focused reps who actually want to help.Thank you for the excellent service.
The delivery man had bad attitude. I love this place but not the store on pace blv.
I would give this store 0 stars if I could. Jackson harasses us constantly with phone calls. He has cursed my mother out multiple times. When I ask to speak to the manager he hangs up the call. He is the most unprofessional person I have ever seen. He will knock at my door with too much force and he always smells of cigarettes and B.O. when coming on my porch. I have a nest camera on my porch and video of him yelling into the door about calling the police on us and banging on my door as if he was the police. There are roaches all through out the store not to mention the other bugs in there. The furniture is stained and dirty. The people who drive the trucks are maniacs on the road and I have seen them texting as well. I will be reporting all of this to corporate and I hope they shut this place down. Also they raise the price and like to pretend that you did not pay for the item in full and refuse to print out certificate. This store has also give my friend bed bugs because they are dirty and do not have new things.
I have rented from Rent A Center years ago. It was a great day. The people who work their was very helpful and polite. 😀
I believe I bought a love seat there. It was delivered to my home and I will go back to their store again. Good variety. I was happy
I havent been in a while, but if your looking to Rent To Own I do recommend Rent-A-Center.
These guys are great! Thank you so much!
Poor customer service. Initial delivery took all day and caused me to miss my appointment. They hassle you for payments on the due date before it even reaches noon. Im paying through the app so stop calling me trying to get a payment over the phone, i will keep blocking every number you call from, you aint slick. :) thanks!
Very good customer service. They will help you in anyway to get you your product.
Randolph and Big Ben are always helpful
They are unprofessional and vary rude to customers.
Great