I always go to this place. I feel like they’re prices are fair and more importantly I feel like they’re honest. Greg is a great mechanic and good guy.
I am so relieved I finally found a shop that does great, honest and professional work. I love my toys (cars) and Mike and Carl know what they are doing. I literally have anxiety when I know my cars need work. I think the worst to say the least. Mike and Carl both can have my keys and drive my toys while nobody else can because I trust them. Honest guys working for a honest shop. Ive spent some money but if you want the job to be done right, less stress and honest answers literally look no more. I love looking at reviews which is how I landed at this shop. I hope you stop looking and give Mike and Carl a shot. If they cant help they wont even try. Love, love, love the work, honesty and down to Earth experience I get. Regular cars,, race cars and race trucks are my cars and they have found their mechanics!!! Thank You!!!
Very great service..very professional. I was in and out very quickly .I will definitely continue to do business with them .
Booked an appointment a week ago at World Ford for Friday, and told me my car wouldnt be handled till late next week. Went to Precision the following Monday, and got what I needed done in 2 hours, at a very fair price. Thank Karl and Kayla 👍
Very Very Bad Place For Work.. No Professional Mechanics, No Professional Staff . I had a Very Bad Experience with that Place.Save Your Time And Money Also.
They take very good care of you and your car 🚗 I like them alot I would recommend my family and friends
Had a great experience and Mikey on 9th and Greg on 9 mile helped generously.
Did not have Castrol available, so I went elsewhere. No service.
IF YOU NEED A GOOD MECHANIC AND OR A PLACE TO HAVE YOUR CAR SERVICED..THIS LOCATION IS THE PLACE TO GO..THEY ARE VERY REASONABLE COMPARED TO MOST AUTO SHOPS AROUND TOWN I HAD MY BREAK PADS AND HORN REPLACED THERE(2016 KIA FORTE)..THESE GUYS ARE AWESOME AND THEIR CUSTOMER SERVICE IS OUTSTANDING...KEEP UP THE GOOD WORK GUYS..JAVAN
Friendly staff and great service.
Highly recommended! Customer service is next level. The staff are not only professional, but really care about their customers and their safety. These people wont give you the run around and are are extremely helpful. Cant express my gratitude enough.
Friendly peoples, short waiting for service. This is the place I will continue going this is my go to oil changing service
Great place. They fix your problem and your on your way. You
I usually go to Precision Auto Tune on 9th Ave for nearly any car maintenance I need done. While I love the service, I was quite disappointed they were not in forcing customers to wear masks. I was the only one wearing a mask period!
Always top shelf service.
I had to have a pretty big repair done here last summer. As a result, I spent enough money to get a free oil change. I took my car in for that reason. The man behind the counter was friendly, took my info, got my car back quickly. I think I was only there about 30 minutes. I have been very pleased with my services at this location!
The staff was very friendly and took their time educating me about my vehicle. They were fair and honest. They also provided recommendations for specialist, which also turned out to be very helpful. I will definately be bringing my vehicle to them first for all my car care needs.
I rarely leave reviews, but the quality and speed of the job that was done deserves credit. The woman at the register was very nice and transparent on what I would be paying for, and the price of the job done was very reasonable. It took the no time to get to my car and install a coolant temp sensor. I will continue to go back here for future jobs.
Brought my car in to fix one problem and left with more.
Very good
I cannot say enough about how fantastic Precision Auto Tune has been. Absolutely the most professional men I have worked with. The price for my repairs was reasonable and they even tried to help me out in the long run. The advice that I was given has helped out tremendously and I am so thankful that I listened to Mike. The work is always great and the everyone is really understanding about what you are having trouble with. I would recommend Precision Auto Tune to my friends, and my family uses them as well.
The entire staff is super friendly and nice! I was immediately greeted by Holly who helped me figure out exactly what I needed. Then, Mike answered all of my questions and treated me with incredible respect. And the pricing was great. Not expensive at all! I definitely recommend their services.
My truck would not turn over the day that the tropical storm was approaching Pensacola. I called Precision and manager Michael encouraged me to have the truck towed. My truck was towed there and he called me letting me know it arrived. Once he diagnosed the problem, he was very upfront and honest about the solution. I do not know much about auto mechanics but I would not know any difference if he would have charged me more than he did. My whole bill (including an oil change) was only $205 which I think is very reasonableI have always been weary about car shops because I never know if Im being taken advantage of, however, Michael was very honest, reasonable, and got my truck fixed and ready to go the same day.
Each time I go to this repair shop I am more and more impressed by the care and the service I receive. The pricing is fair, the work top notch and I could not ask for more help and service. Mike is amazing as well as everyone on the team. My family are totally sold on this company and we will spread the word as much as we can because this company has earned our trust, our business and our referral.
I had a great experience today. I came in to get an premium plus oil change which included tire rotation. The manager brought to my attention that they would not do a tire rotation because my tires were close to tearing apart. I was surprised because I get an oil change every two months at a different location and this has never been recommended. I like that at this location they only recommended things that needed immediate attention to my car and not things that really wouldnt affect my car breaking down soon. It seems that here they believe in keeping the customers happy and not just making money. The receptionist was very friendly and the manager was efficient. I will definitely be back!
Had to get an oil change in a hurry on my way out of town. Got in and out very quickly and did not pay an arm and a leg for it.
These guys did a great job with my car that was in dire need of a tune up. The guy explained everything that it needed done, and how much it would cost, and even asked if I wanted to have it done now or later on with my next oil change. The cost was reasonable for all that was done. Miss Holly was wonderful help and great with my little one while we waited. Definitely staying with these guys.
Friendly and fast even being short staffed that day, the price was very fair I think considering the 5min oil change express place or whatever its called I dont know the mechanic couldnt really tell me lol. Standard oil ch:$30 usd after tax compared to $40 on the shady non sharp other place down the street. I prefer to wait 15min than to give 10uskillads ya dig.
Their customer service is fantastic. Nick and the staff are friendly and very knowledgeable! Their the only auto repair shop I intend on using from now on! They continue to impress and take care of me and my family! Even when their swamped you get excellent one on one care.
Worker was very helpful great mechanic
Have always had a great experience. Everyone is so nice. I always use this location to get work done on my car and have never had a problem. The lobby is very comfortable and they offer coffee. Awesome place!!!!!
I am new to the area and visited this company for an oil change before a planned trip. I asked them to also look over the belts, etc because of the trip. I was very pleased with the care they took going over my car and especially the way they answered all my questions. They went above and beyond for me. I will absolutely return to them again and recommend them to friends and family.
Went to Precision after reading several reviews and I am not surprised on why they receive 5 stars on most if their reviews. Very friendly staff and easy to work with. Always asked before they did anything to my vehicle and explained all steps to me before proceeding with the tests and repairs. Great place, great people, and great work. Swing by Precision Tune Auto 9th Ave next time you need any auto service.
Folks treated me very well. Did the job quickly and completely. Priced better than others.
I would definitely recommend them to anyone in the area. They got me in at last minute to change out two major parts along with an oil change and got it done crazy quick. They were so friendly and welcoming I felt like it was a normal place I had been going for years. Pricing was what I would expect from what I had done and great for a simple oil change too!
Ive been going to get regular oil changes and Nick had been so helpful and will go above and beyond to make sure Im taken care of. Its disgusting to see someone like La Guera post something so incriminating about someone obviously this person has some sort of personal vendetta against this shop. but I can assure you that they roll out the red carpet for their customers and will give the best advise and not over charge you like some other shops!!! Go check them out you will not be disappointed!!
Outstanding customer service you dont see anymore!! The team here made sure my car was seen even on a busy day. They also were super friendly and concerned with getting the repair done quickly and correctly. Highly recommend and will definitely be back!!
I have always received outstanding customer service and excellent car repair. Today was no exception, Mike took the time to explain what was going on with my car. This location has worked with me in regards to my long work hours. I take my vehicles to this location for everything. I also recommend them to others.
Great service. I dont know much about vehicles and they made me feel comfortable. Great people. I would definitely recommend.
Holly, was very nice, she has a awesome personality, while waiting she kept us customers laughing. The wait time was in a timely manner, they were very fast and she also offer other service I came for one thing and left knowing that other problems were fixed, oh and dont let me forget the building was also cool. Thanks to all employees you guys rock. Thats a Great Example of Extraordinary Customer Care.
Holly was so sweet from the moment i walked into the door. Mike made me feel like i was in safe hands when it came to my car. They went above and beyond to get the job done right and fast. Thanks guys !
I have a 1999 Dodge Ram Van 2500 and had a serpentine belt go out RIGHT in front of Precision, so I thought this is my best option...Immediately, I first spoke with Mike and he was No BS; he informed me that theyd do a diagnostic and can replace the belt for $120. So I went ahead and had them replace it.After Two hours, Mike called and informed me the van was complete. After a couple hours of driving it, that New serpentine belt broke and went out, again. So I called my Mike - he said to bring it back ASAP and let them look at it and put a Higher Quality belt on at no cost due to the warranty.I had it towed early the next morning and was not present with the vehicle; Mike and the Precision team has no issues with finding they keys and diagnosing it again at no cost.They also found my Tension Pulley locked up and failing, so I decided to put a new one on the van for $145.The van performed beautifully for about Two Weeks and then AGAIN, the new serpentine belt went out and broke. So I called up Mike and had it towed back to Precision.THIS TIME - they found the actually causality which was my Water Pump Pulley was sporadically locking up. This could NOT have been detected earlier as it was not consistently locking up until finally it failed completely.They identified the issue and quoted me $320 TOTAL for a new Water Pump Pulley, Serpentine Belt, and Labor...so I said hell yeah, that would be splendid!Their Lead mechanic ended up investing 6 HOURS OF LABOR fixing my van that time because they had to drop the radiator, drain the A/C, and hen replace the Pulley and Belt...so they ended up adding an A/C Flush and Fill for FREE (due to the nature of the repairs) which was an added $80 BONUS!So - ALL IN ALL - I highly recommend Precision Auto Team due to their high quality and highly competitive rates!Actually, my van JUST had another problem so I will be adding to this review as I will need to take it in AGAIN (unrelated to the above repairs) to get fixed.Ha-Ha! Thank you, Mike and the Precision Auto Team!See You Soon!
The guys there were straightforward.The head of shop told me me exactly what they were doing to fix the issue, invited me in to see what he was talking about and to provide the ok to continue.He also told me what was necessary to be done and charged me only for that; he never tried to sell more.I would drive the extra distance for this type of service.
Ive been here multiple times and i have no desire to go anywhere else! The receptionist is super sweet. Mike let me know exactly what was wrong with my vehicle, and made suggestions on what we need to do to keep it on the road! Id definitely recommend this place.
I love this place. So relieved to find a mechanic that I feel I can trust. I hate when my car has a problem but Im happy I have Nick at Precision to help me figure out how to get it fixed. Nick provides the best customer service.
Mike was real cool and helped me out when I was in a pinch. I know where to go now for good deals. 🤘🏼
Fast friendly service very compatible prices quality oil and overall nice place to visit
My AC hasn’t worked this good since I got the car!! VERY Professional and Nice!!!
The people at 9th Ave Precision Tune Auto Care are the best! They are friendly and honest, and they provide affordable services in a timely fashion. 10/10 would recommend to anyone needing their vehicle serviced.
Im from out of town/state and needed an oil change, the staff was extremely helpful and nice. Great prices and service was done real fast. I come to Pensacola often, I will definitely come back here for service again.
Replaced radiator great job.
I was charged almost $500 for fixing my AC and all the shop did was fix a leaking o-ring and recharge the system (1.5 hours of work). Then when I called and asked about all the expenses and being double charged for Freon and charged $100 for o-rings, the manager started to get hostile and started to cuss at me over the phone. I tried to be as professional as possible and all he could do is justify his position and to tell me that he has fees just like a doctor has fees. Its just that he is not a doctor, cars are not alive and $475.47 for fixing a leaky ac system is a very expensive. The next time I will avoid the chain shop and go to a local shop that depend on customers to be happy with their service. No more chains from now on.
Great place. Honest mechanics. Definitely will continue to use them. Mike was very helpful
I brought my car in for a fuel service and was very satisfied with the results. The customer service was very friendly and helpful and the quality of work done by the maintenance guys was great. I recommend anybody who needs work done on their vehicle to come to this shop.
I went in to have my brakes looked at. Their friendly staff was first rate. A complicated brake job took only a couple hours and the price was reasonable. Ran into a related issue (not their fault) the next day and they took care of it free of charge. Ill be going back.
Took a used car here for a check up before buying. Very helpful in making a smart purchase
Just had brake work and an oil change, was done in a timely manner. Very friendly and helpful staff. They found nails in tires on 2009 ford taurus and repaired them free of charge !!! Awesome job!
Excellent customer service!! And everyone was so nice they did a great job at fixing my truck and super quick too. I will be recommending this place to all my friends in the future!
These people ALWAYS take good care of me and my daughter. They care that we have safe travels, and yet they dont overcharge or upsale on anything. Truly a great place and great folks. :) 👍👍 Two thumbs up!
Holly and Bobby did excellent service for me today. I really enjoyed them. I will return every time my car gets worked on. thanks so much
Ive had great experiences with them every time I go. When getting my oil changed they have me in and out in great time. Management is always nice and professional.
Came in the other day to have an oil change. The guys brought me out to my car to show me what needs to be addressed soon and what can wait. Chris was super nice and the receptionist made the wait time enjoyableI will most definitely be back and recommend
Had a few pieces fall off my car whiled driving. Mike was extremely helpful at putting things back together got me and letting me know what I need. They definitely have my business. Thank you!
Manager does an excellent job in customer services. Very professional and knowledgeable about his job. Makes sure you are satisfied with the work performed and always does a very good job. Thanks for the professional cooperation from all employees at this location.
Ms Holly was absolutely wonderful, as well as the guys who take care of our vehicle. Service was quick, and perfectly priced for the quality of work that was done. And Holly had beautiful hair!
Customer service was great here... Mike and Holly was awesome... I pulled in and they were getting ready to wrap up the day but the guy got me in and out quick...
Definitely recommend! Mike even came to my house to diagnosed the problem and made a quick fix so I didnt have to pay extra for a tow. Will be coming here if I have any more car problems best in Pensacola !
Holly had great hair and Vic provided great service on my car! I had an oil change done and they finished in about 15 minutes. The price was great too, I will definitely be coming back if I need anything done on my car.
I came to the shop and I was very pleased with the service. Chris and Holly was wonderful. Helped out wit me and my car I was happy when I left thanks precision
I recommend, service was great. In and out in a timely manner.
The manager and mechanics are thorough and professional. Couldn’t be happier with the service! 👌 By far the best deals in town.
I was heading to Disney and my breaks started grinding. Called them up from the I10 and they said they could have it done in an hour, and they did. Now I am back on the road heading to the happiest place on Earth.
I had a wonderful experience today!!!!! Everyone was friendly. Mike is taking care of me and my car, making sure Im safe on the road and the customer service in the lobby was phenomenal
Everyone has been great to work with, speedy work, great service. For the first time in a long time my car drives noise free! Couldnt be happier.
Great service. Very helpful and honest. We are new to town and my wife and I will be using your services from now on.
I have been a customer for many years and the people at Precision always take care of me and my very old 1999 Carolla. The service is quick and they are honest about pricing and labor. They will tell you up front what work is recommended but never pressure you into having something done. They also have a rewards program where youre 5th oil change is free when you use the free punch card they offer you. The work I have received has always stood up and they offer free fluid top offs between oil changes. I dont take my 17 year old car to be serviced anywhere else.
Fast, friendly greeter, reasonable prices, not pushy on extra parts and services. Recommend this place for oil changes plus.
I am new to the area from Tallahassee. I appreciated more than I can say the friendly, prompt, and over the top service I received. When I came in, they were understaffed but you would not know it from the service. Everything ran as smoothly as ifiit hadhbeen ten guysgback there. I highly recommend this place for honesty and exemplary customer service.
Holly has a wonderful and welcoming personality! The mechanics worked fast and had many great suggestions! Will definitely be coming back!!
Best precision auto tunes Ive ever been to! I can tell they care about the customer and not just about the money. Definitely has great customer service!
Staff was helpful and friendly. They worked fast while we waited. The prices were not cheap, but competitive for our brake pads change.
They gave me an accurate estimate, didnt try to do the most expensive fix until it became apparent it was needed. I would use them again!
Holly (the receptionist) was a doll, informative and sweet. The mechanic was also calm and not pushy but did recommend what would be best for my vehicle.
Staff was very helpful and pleasant over the phone. My wife took the truck in and was done in a very resonable time. It was also the best price in town!
Never have any problems coming here. They are helpful and alway nice. Ive been coming here since my first car so about 4 years now. And ill probably keep coming back.
Service was GREAT! They help me with my filter for my car and did my oil change in a timely matter, very friendly and helpful! Thank you much..
I love this place!!! The prices were very reasonable. I will definitely go back for more services.
Mike is great. He worked with me all the way through and was very kind in my time of need. Amazing guy and great mechanic.
Honest and efficient. No up selling.... but let you know if when things need attention.
Incredibly friendly staff!! Honest prices and quick work done! Best shop in town!
Great!!! Everyone was very profesional and knowledgeable of their jobs. Everyone from the front desk to all the techs. Got me in and out in a very timely fashion. Good folks fair prices. You cant ask for much nore than that. Definitely have my future business!!!
Well, no a a/c....and yep compressor. Mike had to deal with part orders, warranty people [who never want to pay out]. We were 0 for 3 over weekend...no part, no money and ofcourse I had to go longer in the heat. But it was great dealing with Mike and the backbone boys in the garage. All in all a great experience. Thanks guys. Cold af in that car.
I had a pleasant experience with precision auto tune on 9th Ave. Earl and Holly took care of the needs of my car. I will continue to use them first and will recommend to family and friends.
Chris and Tye were a lot of help. After speaking with Mike on Wednesday he really helped me out after being givnlen the wrong info at another location. Will truly recommend them for service.
Had a problem with my car and for a simple mechanic like myself, it was over my head. I brought it in and they fixed a couple problems and I paid. The problem unfortunately wasnt fixed. I brought it back and they did everything they could to make it right and went as far as finding and fixing the problem and only charging me for parts. I would highly recommend them to anyone. The mechanic Nick kept me informed and was kind and professional through the whole ordeal.
Supposedly I had a bad alternator. I purchased my own part to bring in and have them replace it. They kept the old part to dispose of. I continued to have the same problem. When I opened my hood I was surprised to discover my old alternator still in my car.. I returned to the store thinking it may have been an honest mistake, only to be told that my old part had been disposed of and that I was mistaken. I brought my receipt to show it wasnt even the correct brand I paid for. They still cant find it and promises of a manager calling havent ever come to frution. It has been 3 weeks. When I call I am placed on hold or simply disconnected. I have never received such unprofessional conduct in my life. Advice= dont waste your time, the are expensive inept and dishonest.
Soooo customer friendly with their great customer service.. Especially the extremely pleasant Holly ( Im assuming shes the manager). She is soooo nice and awesome. Well be bringing all of our vehicles to them ...
It was a very nice experience, mechanic was knowledgeable about what he was doing also very polite. The customer service in the office was quick and friendly.
Good experience. Good group of people. Customer service was good. Got my car in and out in a timely fashion.