This is a must go to beauty supply. Jr and Sr are helpful and when I was short a few $ they extended me a military discount. I also was able to order some beauty items that I could not find at different store for same price. It is a staple in our community and right around the corner from my house so easily accessible and convenient. This establishment rocks.
Very friendly atmosphere. Great customer service
I come here for my lashes and glue, but they have anything you could want in a beauty store! The guy at the register its always friendly and knows how customers. I love this place I drive from Milton to come shop here.
Best beauty supply in town...ask for Creative Styles hair products.. lemongrass butter and hair tonic..best hair products ever
Great place thanks for the kindness🎉
It was my first time. Great customer service. Amazing supply of hair prices, wigs and beauty supplies.
I appreciate that the store itself had the items I needed at the time, however the associates could use some training in interpersonal skills, they are extremely rude. I felt as though I was being followed around the store which made my overall experience uncomfortable. Usually when I shop, I’m asked if there is anything that I need by store employees, however on this day I was ignored. Perhaps
This was my first time shopping at this store and I was very pleased. The manager was very helpful and encouraging
While the store has a variety of products the sales associate/cashier was speaking to me in his native language while laughing and did not tell me what he said. I am always pleasant to others, so I didnt understand the blatant rudeness: it is terrible manners to speak to someone in a language she/he does not understand and not tell her/him what was said. I think he may have been insulting me for some reason. I will not go back here and I recommend Beauty Town, Queen Bee, or Peoples.
I purchased a 14in closure and 3 bundles ranging in lengths from 24 28 and 30in I was told the grade of the hair was a 10a. The 30in shedded bad it’s very short now when I was told that it wouldn’t shed which was a lie and I paid a total of $320 which was a waste of money.
Staff are always very friendly when I shop for my hair products
Great customer service. Always finds products even if not in stock. Friendly atmosphere, great prices... will not go anywhere else because my Wife LOVES IT!
Great product variety including wigs and beard care products! Nice and helpful staff!
This is the best hair store in Pensacola, great customer service and great hair products
Great place to shop! Ask for Moe. Best beauty supply in Pensacola!
My neighbors recommended this location to me because I was driving out to another store in Brownsville. They told me that this Oasis had everything that I could need in beauty. They, more importantly, mentioned that the shoop owner was pleasant and treated his customers with dignity. Everything that they said was true. Affordable prices... wide selection...good location and pleasant owner. Found my new shop.
Love this place and will not go anywhere else. Great customer service and friendly people. They go above and beyond for their customers. Businesses like this is what we need to support and save.
Decent selections. Fair prices.
We came and told the dude he didn’t give us another earring he got loud at us for no reason, my first experience here i hated it! He also in his words “I’m gonna get the gun” said this. it was rude and i honestly took it as racism.
This store has terrible customer service. The worst Ive seen at beauty supply store. The man whos the so called manager just sits behind the counter on the phone and does not ask if you need help. He does not know how to run a business. He needs a second person working in the store helping customers while he runs the register. (If he not on the phone of course) Also the wigs on display are hard to view, and there no prices on his wigs. This store is poorly managed.
Friendly..You have to understand that they just sale products..You cannot expect them to be able to tell you how to use them. Anything I asked for by name he helped me find..when I purchase in large quantities they discount it graciously
Good
I enjoy this store it is clean and I csn funfmd products that I need
They have everything you need. I needed a brand that specializes in hair but Sallys beauty supply doesnt carry this company. They have it. Plus they had it cheaper than any company online. The store has a great selection and free samples at the counter of different top brands.
Affordable and very clean and assorted. I found all what I was looking for. Some of my favorite products were cheaper at department stores because they are some of the most commonly found products. Apart from that if you know what you are looking for and know your stuff step in there look around before you do your final sale.
The guy there is hirlious!!
Nice place a lot of stuff, very friendly.
Customer service is great and the store is always neat, and organized.
Better customer service is needed in both establishments, the male clerks need better customer service, and when handling exchanges.
Please don’t give these guys your money sisters they are disrespectful and honestly there prices are way higher than other places a lot higher. I don’t mind paying a up charge sometimes if you have great customer service. But the attitude like u doing me a favor is unacceptable.
I love going here... Especially now that its on my side of the town. Thanks Fellas!
I went in to look at wigs and received no help. Gentleman was on speaker phone having a normal non business phone call with another gentleman. He did ask if i needed help i responded yes Im trying see what you have in wigs. He said ok and walked off. All wig are behind counter and not accessible to public. He had several customers in store they had to walk to front ask for prices ... he NEVER hung up phone and never took phone off speaker. I will not be back and at this point do not recommend.
Great choices but ridiculously high prices
Very nice.. helpful..
I certainly didnt get the feeling of a good paying customer .. little to no attention was giving to me .. Im not knowledgeable about purchasing hair and staff wasnt either .. staff foreign accent was strong and I didnt know about the NO REFUND policy when I made the purchase of the incorrect hair and what I needed was not compatible and didnt have in stock compatible item
Nice clean store and friendly service.
Need Better Customer Service.
I called and asked a simple question the employee refused to answer the question. I will not visit the location.
Love them they are the best‼️
Very neat and decent price hair
Wonderful experience...
I got some hair there 3 bundles and I got my hair done and a few days later..I noticed the ends were already dried. I went to the store to tell the owner that this isn’t human hair and he said it’s my fault the hair is like that. I was so disappointed because I had purchased the hair the week before..I will never go back there for hair anymore
Loved their value pack of itch-free and pre-stretched braiding hair. Cost more than the cheap packs, but worth it.
No variety in braiding hair but they have a ton of products.
Very nice place
Awesome, affordable, friendly love it!!
Great beauty supply
Very clean and professional
They helped out