Best Dealership ever. Drove Fords for 50 years, bought every bad vehicle they made. Got fed up and went to Pete Moore. Have bought 4 high top conversion Vans, two trucks for for son, new car for Granddaughter, she since bought a new Truck. My wife bought a new Traverse. Other family members have also bought vehicles there. Always good service. Sadly Pete passed away, but his Daughter is continuing to provide great, personal service. I have recommended Pete Moore Chevrolet to many family and friends.
Good customer service, good communication about service and parts and expectation for completing work.
Thnks for the great customer care. Linda was very nice and attractive. She is always nice to see when i come over.
Paul in the parts dept was awesome he new his stuff. 2013 chevy cruze.
I was on a spring break trip to Florida, when we stopped for fuel. Gas and diesel got mixed up. I dropped the car off late at night, and the next morning they called us in to talk pricing and service. They were all so amazing. I was so upset as I was headed home and this seemed like a major deal, with a great cost to pay. They were so so reassuring and even called to check in on me while fixing my car. The price was significantly less that what I had planned. They called after I had gotten home as well to make sure we made it alright. I love this place and if you were local, I’d be back!
Got to get my truck serviced then I will know they are
Had the part needed to fix my car in stock, and he was very friendly
The staff there was the friendliest and easiest to work with in the area.
Service team is excellent. Got it done way quicker than expected. Over delivered! Ill be back in a few months for more maintenance
Rude people. I was looking for a vehicle. It was my first time buying a car. As soon as I mentioned I was looking for something under 10g, they blew me off. Basically said I was a waste of time.
Excellent service from their Service Center for my Volkswagen!
Wow! The service team at Pete Moore are amazing! Knowledgeable, no-bs technicians and service staff. The team at Pete Moore consistently go out of their way to ensure your experience is great. Ive seen customers speaking unkindly to their staff, and they are absolute professionals and maintain their courteous service. I took my car in with nails in both tires, and they patched both tires, free of charge! I cant stress what a pleasant experience it is dealing with the Pete Moore automotive team! A+++!
Came in for an oil change for my nearly new 2018 Volkswagen Tiguan. It was about an hour and half wait which we were told would be. Comfortable waiting room, coffee was fresh and hot. Pepsi and snack machine is available for a fee. TV on in customer waiting room. Plus, they are washing my car complimentary!
Excellent salesman always trying to get the best deal
Service department is always excellent. Cody helped us today was professional and very informative. I drive an hour just to have my Jetta serviced here.
Poorly Skilled communicators and salesmen. I was going to purchase a car completely paid for, as soon as I call I tried to explain that due to this covid-19 itd be best for me to ask is there a change in paperwork sadly the guy never gave me a chance this place sucks literally Sandy Samsung is better thanks everybody dont shop here
Very good service. Amazing people. Felt comfortable and never pushed to purchase.
Needs better inventory, sales person needs to be trained better... we didnt buy anything...went down the road and bought a new car twenty minutes later!
Pete Moore is actually the only VW dealer Ive ever been to that did the timing belt job on my car(s) right the first time. The others all botched it in some way or another.On the flip side, every single time Ive taken my car in for service, something else has magically become broken after getting my car back. Coincidence? Possibly, but after three visits, thats really suspicious.
Good Service and good prices on vehicles
Service dept acted like it was going to be a problem to try and help me. Just a negative vibe. Left and might find some place else to get my vehicle fixed.
There once and was great to me. Best one in Pensacola iv been to all just know that. But i may if just had a GD day..
Always a pleasure to work with, we drive a long way to trade here. Thank you Dickie for all the years of service you have given us.Many blessings!!!
Rude service advisors, they dont care to provide any customer service. I wont allow them to give me a free oil change. I buy my cars and trucks at Pete Moore but no way id let that service department touch ANY of my vehicles, very unprofessional.
All used car dealerships are the same. Im looking for one that I can trust! I test drove an Altima in the rain. Got 3miles up the road and realized that the wipers and AC didnt work. It was scary and I had to turn around. But they say on their website that every car is in great shape. Which of course is a lie. I would rather them just be up front about their cars so that its not a surprise later.....
Great establishment. I would definitely recommend to buy from them my wife loves her truck
They are awesome very helpful they explain everything to you. They even found that I was Eligible for a deductible Reimbursement which is fantastic.
I have never felt like I was being misled or upsold at Pete Moore. Krista in the service dept is personable and patient. Comfortable waiting area.
They wont work on corvettes that are older than 10 years old. Service person wasnt very informative or helpful in this area. Went to another corvette specialist in pcola and was great. Robert tau automotive knows them vettes for sure.
Bring my Chevy here for service rather than the one on Hwy 29 because they are more friendly, have better service and staff
Had my truck repaired at collision center. Those folks are great. Nice job
Experienced sales team that will work hard to meet your needs.
I bought a 2015 vw jetta today from Ernie and Joshua and love it. Thank you for helping us with everything. I will definitely recommend you over Ft. Walton Volkswagen Subaru to everyone. Thanks again for the superior service!
Honest prices. Excellent service. Hospitable.
Just bought a mirage, just wanted to get it checked out, great place and team
Rick Cribb is awesome!
Christa in the service department always has a great attitude and provides top notch customer service.
The Salesman (Randy) was/is very helpful. Unlike a myriad of other car Salemen n women in Pensacola, he has and is stepping out of his way to help me in my search for a used SUV within the price guidelines that my wife n I desired n I realize that he didnt have to do all that he did.
I just purchased my 2nd Mitsubishi from this dealership. Everyone is pleasant and patient to deal with. My sales associate, Rick Cribbs, is excellent!
The sales people are not pushy. They are full of information when you have questions.
Tom Royster found me the perfect truck!
Quick service. Great communication. Fixed the first time.
Never going back to this dealership. Cant seem to order four correct tires for my car. Well two were correct. Then they did a front end alignment and when I went to pick it up they told me the car pulls to the left but if I didnt like it they will fix it. Why would you even give a customer their car back if the job you did wasnt finished and perfect. O thats right. I picked up my car at 4:55 and they close at 5 so screw the customer cause I want to go home.
Ok,no problem, manager found several recalled on my car .dealer I is to repair/correct.
Great care & personal attributes. Jimmy Hayes, crystal & othets ate always courteous yet professional
The mechanic was very nice, informative and I was out of there quickly. Gary is the man to see!!
Very fair prices and fast service. Attentive staff.
Excellent service at the service department. Did not miss any work with the help of the staff here!!! Thanks to them for being there for their customers!!!
Dennis Gravit made our buying experience special. Felt like we have known him for years.
Always do an amazing job
Sales and service are great! Were an all VW family
Very knowledgeable and friendly salespeople who are not high pressure sales.
The staff was great and helpful, but the prices are too high. I could have gotten a fully loaded and upgraded Jetta from elsewhere, for the same price I paid for my basic Jetta there
Fast, friendly, great service! Made buying a car easy!
Margot was very happy to help me find the right car for me.
Great place to get a car. You must stop by to chat with Dennis.
Wanted to see about trading in our suv for something else; got low balled for the value of our vehicle and then got the animal house fraternity treatment by david on the used car lot. We wont be back. We have bought vehicles from Pete and paid them off, but, no moore.
Great service and sales person in Jeffrey Lee.
Excellent dealership that supports and gives back the local community
Paul was great, friendly and informative. Will be back.
Fast friendly service
Alittle slow but only because they are so busy. Quality work
Good place to get your oil changed and basic service
Always interesting to see new cars.
Very attentive service dept😊
Weve bought vehicles from Pete Moore in the past and couldnt ask for a better friendlier service 👍👍
In out in about one hour! Friendly and fast.
Always get great service from the service dept. I trust them and will always bring my car to them
I bought a car from this dealership last fall. They also sold me a warranty with it. But when I went to use the warranty it was invalid because the odometer didnt work! Who knows how many miles were actually on it! Then they told me they wouldnt pay to have the odometer fixed and that it was on me. So I had to hire a lawyer to get involved and tell them buy the car or be sued and they were forced to buy it back and had incredibly rude manors about the entire ordeal. Then lied about paying the full amount that I paid for the car! Do not deal with Mr. Trotta.
Great place to buy used vehicle
Truck wouldnt start. Took three times being towed to get the problem sloved.
Friendly staff,experienced in not just selling you a vehicle,but caring for you to get above and beyond what you thought was impossible.Thank you Dennis,James,Jeff,Lou and Jennifer for a most pleasant time
I went for an oil change. I was told one hour, and it was closer to two. Lots of grease on my steering wheel and door. Cest la vie.
Went to have keyless entry activate, he was rude to me, I guess he didnt like the idea of me buying from Amazon.
Great service great staff.
Would an will go back love the team
Excellent service, associates was very helpful,
Purchased my last 5 vehicles there. Miss big Randy C.
Staff are very helpful and friendly
Always polite and very helpful
Cant seem to figure it out.
Great service dealers.
Despicable front desk. Watch out for there closing methods.
Jeff Lee is the best car salesman
I made an appointment but they didnt even look at my truck on the day of my appointment. I was pretty disappointed.
It was awful bad customer service
I have the only Cruise control that you have to look under your steering wheel to see if its on, thats what you get when you buy a car from Pete Moore, a after market part, put on a brand new car.
Great experience with the Pete Moore VW Team!
Best customer service in town!
Great place to buy a car
Great
Outstanding service, Christa was awesome!
Always quick to diagnosis and fix any issues I have.
The only way I can describe these people and I have begrudgingly purchase several cars there is Shady not honest will do whatever they have to to sell the car
Great service dept
Great staff and service
Always professional!
Great service.
Service is always great