They had some cash register problems today but everything in there is so organized and clean. I love to browse there ♥️

I’m not from here but this store was so organized and I loved it. I forgot to ask the woman’s name who was working but she was amazing as well and super helpful.

Very over priced. Managers are very rude like you are bothering them. Store price of 99 cents was crossed out on an item and they marked it a 1.91. when I asked when did they become retail I was told If I dont like the prices I can shop some where else. I know goodwill has programs to help people in need but People who shop there should not be taken advantage of or asked to round up! I will not step foot in this location and maybe no goodwills again! I gave 1 star only because you have to leave at least one to post your comment.

All around good place to purchase used items clothes, shoes, etc..... But its a bummer the dressing rooms are still closed until only knows when.....

I dropped off 8 boxes and bags of miscellaneous items at this store last week. The gentleman came out of the back door when i pulled up and instructed me to just put the boxes in the bins available…did not offer to help and went back in the store. Some of the boxes were quite heavy. Very bad customer service to people who are donating items to your store. Will donate elsewhere next time.

It was crowded on the weekend, but what thrift store isn’t? Everything seemed organized well and they were very efficient in getting people checked out.

Decent variety of items but some stuff over priced. Restroom was very clean and checkout lady was nice & friendly.

Jeez I went to their store after I called the day before that there were 2 items for $4.99 in my receipt and I didn’t buy $4.99 as I can remember. I counted my items the day before and I came up with only 15 items out of 16 items in the receipt. The lady I spoked with said they will have to look at the CCTV on that day and I don’t need to bring my purchases back to show them the items. Then, I went at their store today and found out that the other manager I spoked with yesterday is not there and I have to wait another day but that woman said she will call me in the morning which is today - Thursday. I told the lady in the store that these are my items I took photos of it yesterday and she said the Wii dvd game is really $4.99 and the old windows computer game is also $4.99 so, the two $4.99 are those games. I told her oh I thought it’s only $1.99 she said no. So, I went ahead to the dvd’s section and there was no $4.99 in the sign it only says $4.49 for Blueray and the other prices posted is 1.99 and .99 so I asked the manager again she said that the sign is not updated and that games I purchased were in their online site and they just started selling it in the store. If I’ve known it’s $4.99 I won’t buy. I could’ve find it in other stores that only sells for $1.99. But, we figured it out in the end that I have 16 items in the bag, because of that 1 item I forgot which is 0.99 I throw in the laundry room to wash because it was dirty - Travelon small packing organizer for charger or headset that is a net material. Overall, still not happy with the experience, the cashier would’ve told me - seems like cashier was put on timer.

Good prices

Found a few items to bring home which were reasonably priced. Clean store, friendly staff. Not a large selection of mens clothing. Its a smallish store. Would recommend.

Small selection otherwise customer service is good.

Good clean store. Awesome little things you can find.

Very clean store very helpful staff with a great selection of low price used items

I see great bargains for anyone interested in buying furniture, books, clothing, shoes and plus their daily specials!

Associates arent ever really engaging and sometimes arent polite. I also personally dont like how so many clothes are shoved onto the racks, because it makes it hard to look through and find anything.

Great Good Will to shop

To high for the store sad they charge alot some items u buy cheaper at store nice folks but its crazy prices nowsdays

Wish the clothing was better sorted by size. Very friendly staff!

Staff has always been friendly and they have a good selection.

These people wasnt friendly to customers and wanted to much for products.way to pricee

Not as clean of a selection as I’m used to. There is a ton of items though. Checkout was super slow and not really friendly.When I visit other cities I like to stop by various thrift stores. The next time I’m in Pensacola, I won’t be stopping by this location again.

Well organized with exceptional customer service. Laid out nicely. This location was stocked up which gave plenty of options to browse through in each clearly designated section. Shelves were full, but not overflowing. Convenient to shop in.

I love shopping at the Good Will! I get $40 pieces of clothing for only $3. You cant beat that! I NEVER waste my money at regular stores unless its for something that I cant buy at the Good Will. They have the greatest sales too. $1 something Mondays and proceeds go to a good cause. Youd be surprised what treasures you can find here!

I agree with a previous comment stating that some of the items are overly priced for donated goods. I was searching for different whatnots etc. It was a candle set holder that they priced individually. The prices: $3.49, $3.69 (same size but on two different isle), and the smaller one for $2.91. It was very obvious it was a set, why not sell it as a set. The store was neat and free of clutter. Some of the items had missing pieces and they still wanted an average of $4.79 for small decorative items. The cashiers were nice, they greet you upon entrance. I visited two different locations and I can honestly say that I wont go back nor will I donate to their agency.

I have given a lot of things to Goodwill over the years and bought a lot to. Never seen someone in a management position do something ugly just because she could. God dont like ugly especially when working where she works. Wont be returning or donating again.

Lots of nice things at a fair price and friendly service.

Thrift shopping was so much fun when things were a bargain! Now, I just get disappointed and leave the store because the prices are so ridiculous. 2.50 for a puzzle from the Dollar Tree? I saw lots of items I wanted to buy, but not at those prices. It would be better for them to sell more - at lower prices - than try to get top dollar for donated items.

I found a few things my granddaughter wanted

Prices on some items as high as retail store! I know its for good cause but goodness...

Very clean store. Lots of good stuff at good prices.Staff very friendly.

Always good finds here if you have time to dig!

Clean friendly staff. You can always find great items here at great prices.

Prices are ridiculously High! the woman who introduced herself as The mgr, told me she gets the prices by comparing the items to what is selling on Ebay! I bought a battery powered jeep. from Andrew, another self proclaimed Mgr, I paid $99 for it he assured me the jeep and battery were in good working order! just needs a charger, I purchased a new charger online for $30, but the battery was no good! a new one cost me $100, so when I asked Andrew about returning the item, he said oh sorry as is! no refunds! so even though he assured me it was a good working item! it wasnt! so now I have $225 in a used battery power jeep that sells at Walmart for under $99,,,! I dont recommend Anyone Shop There!! it was a horrible experience!!

Prices are a little high for a nonprofit thrift store but the staff are nice.

After being a long time customer and donater to Goodwill Industries, I will no longer do so! I purchased $25 in Umpire clothing for my husband which turned out not to fit (who can really buy for their husbands). So I returned to the store with the receipt and my bag of clothes, with the tags still on like I was told when I purchased them. After standing at the counter with the employee less than a foot away from me for about 10 minutes another employee stopped and asked her if she was going to help me! She informed me there are NO exchanges. I told her the lady who I purchased them from told me I could exchange them as long as I had the receipt and the tags were still on. She rudely shoved a sign in my face that said no exchanges or refunds. Now I am stuck with $25 in clothes I cant do anything with. Not only will I NEVER shop here again but I will take my donations to the waterfront mission. Let this be a warning to all good will shoppers! They are gladly taking our donations but God forbid you need to exchange something.

Its always enjoyable to browse this store. Its nicely organized with a good selection of items. Some pricing seems a bit high but there are plenty of deals to be found!

Ridiculous prices! Stuff is priced higher than what you can get things at retail stores.

Older location but good finds

Great place to find good deals on various items, if you spend the time to look,shop and compare instead of buying brand new items.

Lots of good stuff

Literally everything in here is massively OVER priced. I love thrift shopping... but some pretty beat up and frankly gross items asking what they would retail new for... is a little nuts.

👌

Love this location because interaction with the associates is always pleasant and they go above and beyond to provide service to their customer.

Really nice sales help! Always friendly,the manager on the weekend is a really great guy. He gets it, a really hard worker and always ready to help anyone with anything !!!

For it to be charitiable they sure have some exspensive pricing not all but some of the pricing is just plain insane. They do hire special needs which is a huge plus for me. So I do still shop here. All the employees and volunteers that I have had the pleasure of intacting with are extremely helpful and polite. Yet to meet and disgruntled employee. Also love the specials they run every so often. Just make sure to check over the items carefully as they were donated and most have been used and or worn.

You know, when your hours CLEARLY state open until 8 PM you should really stay open until then. Its 6:30 pm and I just watched your staff member look at me like Im stupid by trying to get in. I watched her walk away and turn the lights off. Thanks. Im so appreciative. *Insert sarcasm*

This is one of the worst Goodwills I have ever been to. While the store is clean, the selection is absolutely atrocious. There is no compelling reason to get me to visit here again.

There staff is friendly and helpful. They also have great stuff.

The manager MISTY Is about the rudest so called store Manager I have ever met I rarely go in this goodwill because of her and the prices are set at retail prices for donated items I wont buy another item from that location at all they need a change of management I have witnessed her being rude to her associates and customers

This place is great I buy all my clothes here.

The prices for donated items is just pure greed. Not only should Goodwill help people who need it. But it should also help people who cant afford retail. It saddens me to see what Goodwill had become.

Always something good to find.

They are so very nice here of course the pickings can be hit or miss. I have found many things for the house this place.

The price,s keep go,n u up,but still get some stuff better than box stores thanks,,,,,,

This is an amazing Goodwill. I ALWAYS find amazing clothes there.

Really nice cashiers and everything was really organized.

Found a cool game, its a 3D game where you have to get a marble through a maze inside a clear globe. Employees were friendly.

Good place to shop.

Nice place and great prices

Well stocked and taken care of. Prices within range of the second hand market.

Prices ok. Lots of stuff. Fairly clean.

They had hard rock music it was terrible

Great place to donate cloths and other items. Friendly staff.

Good prices, nice organization, interesting mix of products.

This has to be the most over priced thrift store I could buy some new at the same price and I wouldnt mind as much of the staff wasnt so RUDE. I tried buying a head board that wasnt priced and when I asked she said once it didnt have a sticker it wasnt for sale and that I couldnt buy it even when I asked her to give me a price. She was VERY rude about it as well.

Nice selection

Overpriced!! I never see them putting out new items. Sort of a stagnant store see the same stuff every time I go

Nice but a lil pricey

How is your Sunday lots of good stuff good price

Where I offload unwanted clothes.

I didnt see very much here of interest. Seemed low on merchandise.

Its kinda cumbersome!!

Friendly, busy alot of Halloween stuff

Overpriced thrift store. They often leave sale tags on products that were cheaper at the department store the item was sold at.

Love it

Neat and clean

Very pricy for a Thrift Shop.

Their prices could be a little better.

Over priced for used items

Great place to shop

A good place to donate

Only shop on Wednesday because prices are high

Decent pricing

Great pricing

Probably looking for books again

Goodwills prices are hit and miss.

Grrat place

Goodwill prices

I love shopping at this good will location!