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The Sleep Center
850 Creighton Rd, Pensacola, FL 32504, United States
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The Sleep Center
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Br
Review №1

Super nice, helpful and fast! They have stock which was great in a pinch go grab and go!Staff isn’t pushy on sales super nice to work with!

Ca
Review №2

⭐⭐⭐⭐⭐ I wish I could give The Sleep Center 10 stars! These guys by far are the best in the business. I have a Tempur-pedic Ergo Smart Base that I could not get to work. 🛏 I spent countless hours calling the manufacturer just to be looped back to the website. I tried my home warranty, and it wasnt covered. I had just about given up and at the point where I was willing to pay for a new motor or a new base. I contacted The Sleep Center and to my surprise Nick (like Clark Kent) was willing to come to my house and save the day. Nick, was like a super hero with a mask on and cell phone! He listened to me, asked relevant questions and quickly troubleshooted the problem, and even provided me with an electronic version of my manual. After he fixed the issue, he walked me through the steps that he took to get my bed functional. 🛏 I know this bed wont last forever, but its great to know that there are still solid business people that stand behind their products and are willing to help. When its time to buy another mattress or smart base The Sleep Center will be my first choice.I didnt know this at first, but The Sleep Center is locally owned and operated. And from personal experience I know they really do have a heart for people in this community. 🛏 If youre looking for a good mattress store where they treat you right, take the time to visit The Sleep Center first and invest locally with people that will be there for more than an initial purchase. ⭐⭐⭐⭐⭐

Ka
Review №3

We loved their customer service and how well informed they were about the products.

Gr
Review №4

Just moved to Pensacola and was sleeping on the floor. Tried 6 mattress stores before the Sleep Center and none compare. Worked with Nick who was incredible and professional from the start. Great service, great prices, great quality I wouldt shop anywhere else. They really take care of you here highly reccomend.

Cr
Review №5

I love them all. Every employee is amazing at this place you can tell they don’t get payed cl”commission” is all I have to say!

Ja
Review №6

I asked all my social media friends about different “bed In a box” companies and everyone had different favorites. A friend referred me to Sleep Center and I am so happy I took their advice instead. These people are amazing, and it pays to be able to lay down on every single mattress before buying. They all felt different. Salesman was knowledgeable but not pushy at all. Mattress delivered to our door 4 days later. Perfect experience. (Our mattress sleeps like a dream too.)

St
Review №7

Burr was awesome! Very knowledgeable! Explained to him what we were looking for and he showed us all the options. After everything was said and done, and after all our questions were answered, we finally purchased the best Sterns and Foster they had in a king! No pressure, laid-back atmosphere made the whole experience a pleasure!!! Cant wait to get it here and take a long nap!!! Thanks Burr!Steveaux

Jo
Review №8

A locally-owned store with patient and knowledgeable staff. They went above and beyond to help me find a good mattress. I was easily able to swap out my first purchase after 30 days since it proved a little too firm for my liking. The new one I have is working great and they delivered it to my home quickly and with zero hassle. Highly recommend The Sleep Center.

Mi
Review №9

We happened onto the Sleep Center by accident as we were headed to another store and saw the Sleep Center, decided to stop..Nathan was very professional no pressure 👏 salesman, after we explained what we were looking for, queen mattress box spring and frame for guest room he guided us to the correct set at a reasonable price..and they deliver and remove the old set ..really food prices and quality..Dennis and I thank you NathanHighly recommend this store

Ci
Review №10

This was a great experience. We got lucky and called at the right moment and our bed was in stock. No hassle, no pressure, just friendly service. 10 of 10

Ji
Review №11

We recently bought two mattresses from The Sleep Center. These folks know their product and can really help you hone in on what’s most important

Ma
Review №12

Randy is very professional and extremely knowledgeable. We experienced no pressure at all. Great variety of brands and styles. Mattress was delivered on date promised. We highly recommend this place. We love our new mattress! Thank you, Sleep Center.

Ka
Review №13

Randy was extremely helpful throughout the whole process of finding a new mattress. No sale tactics no pressure. Easy transaction! Highly recommend!

Da
Review №14

Was such a pleasure to deal with this place 2 weeks ago that Im going back this week for a second purchase.

Ha
Review №15

Wow. So efficient and friendly!I had gotten a new bed frame and realized I needed a box spring to make my memory mattress sit a bit higher. Called The Sleep Center and the worker was so helpful and nice. He sent two guys over within twenty minutes and set it up!Price and delivery free were very reasonable, especially with how wonderful the service was. They even brought two different size box springs to make sure I got the right size! I will definitely be visiting them next time I need something mattress-wise!!

Ju
Review №16

After shopping at several different places, the sleep center is the store we chose. Great customer service, they are very knowledgeable about their products, and they have high quality products. They helped me pick out a great bed, and pillow, that has really changed the quality of sleep that Ive been getting. I would give them 10 stars if I could

Ad
Review №17

The spacious showroom offered many different brands and styles of beds to try out. Pricing and other pertinent information was displayed on each mattress. Our salesperson, Randy, was able to answer or find out the answer to all of our questions and discussed several options that would meet our needs (all while taking care of two other couples too!). It seems pretty obvious why theyve been voted Best of the Bay so many times. Well definitely be buying our next mattress here.

Ch
Review №18

Staff is super easy to work with! Ive bought my last two beds there and plan to use them again.

Jo
Review №19

Best prices in Pensacola. Randy is a pro and will help you find exactly what you need.

Ma
Review №20

The owner of this store will do what it takes to make sure his customers are satisfied. We were not happy with our first mattress choice and the exchange process was completely hassle free. When we explained why we were not happy they said we went with something that was to firm. They proceeded to guide us to what they thought would be more suitable. We chose one and had a new mattress delivered the same day.

me
Review №21

My Parents recently moved to Florida and we were unsure if the sleep center would be open. We called and took a chance because my parents were sleeping on a floor the owner answered and held the store open for them. He was so helpful and kind and had a bed delivered to their house and set up in less then 24 hours. He was extremely accommodating to their needs and responded right away. We highly recommend this place not only because of the products, but the service and kindness is the Owner, Thane Taylor, showed my Parents.

Ka
Review №22

My fiancé and I absolutely love our new Stearns and Foster bed from The Sleep Center. Everyone was very helpful without being pushy. We were recommended a few different beds in our price range as well as a few others for comparison, and then mostly left to decide amongst ourselves with the occasional check-in to make sure we didnt have any questions or concerns. We ended up getting an amazing bed at a great price.Delivery was smooth and very accommodating to our schedule, they set everything up perfectly and it looks great!Thank you!

E
Review №23

Dealt with Chandler and Steve....both very informative and knowledgeable....allowed me ample time to truly test the mattresses I was interested in without hounding me...made checking out a breeze.....

La
Review №24

Hands down the best! I bought a memory foam bed in a box with 5 star reviews off amazon thinking I was safe with such great reviews- Slept on it for less than two months and it literally started affected my life- so I finally broke down and drove to the store... the drive was the only inconvenient part! I was lost in what I NEEDED in a mattress but with the help of Than not only did I get my questions answered but got a mattress that has taken my back and neck pain almost completely away in just three nights! And guess what?! They delivered it faster than prime! And set it all up! The delivery guys were just as good as the service I received in the store! I have told all my friends about my wonderful experience! And I literally haven’t slept this good in years! I will forever do mattress business with this company! Thank y’all again!!

Me
Review №25

Thane was very helpful. Cant wait to get my new Sealy with adjustable base.

An
Review №26

I did a lot of shopping around town before meeting Nathan at The Sleep Center. He was informative, listened to my needs and preferences, made thoughtful suggestions, and left me alone to try out the beds. There was no pressure to make a decision and when I called later in the day to make a purchase, he was courteous and the transaction was quick. My bed was just delivered, a day after I purchased it, and them team even arrived 1.5 hours early (after calling). The delivery team was professional and courteous, as well. It has been a delight doing business with them thus far. Thank you!

Lo
Review №27

Long story but worth the read. We purchased a mattress from Sleep Center in 2013. The customer service was so good, when we decided we needed a new mattress of course that was our first stop. So we go in and were asked if we needed any help and I said we need a new mattress but not a pillow top. The reason being the one we had did not hold up as well as we expected. Sales man asked if we purchased our mattress from them. We did . He looked it up and told us it had a 10 year warranty. Wow. we did not remember that. If he would not of taken the time to ask the question we would have lost out on that warranty. Saying that, there is a few things that needed to be in place in order for the warranty to apply but they also took care of that. You can not go wrong shopping here. People are amazing, the store is clean and selection is good. I dont believe we will ever buy a mattress anywhere else.

Pe
Review №28

The customer service was great. The manager went out of his way to help. The delivery guys were professional and delivery was quick. I’m very satisfied with my new mattress. You can’t go wrong shopping there.

Bu
Review №29

Randy was most helpful explaining the mattresses to me

Ri
Review №30

I just bought an awesome bed from here, and I cant wait to sleep on it after it gets delivered tomorrow night. The customer service was excellent! Nathan was very informative, helpful, and easy going. They are not commission based, so there was no pressure whatsoever, which I really liked. I walked around and laid on all the beds that I was interested in, and then I found the one that felt like it was made just for me! I literally cant wait. Id recommend anyone looking for a mattress to check out The Sleep Center. Youll love it.

Ol
Review №31

They are great! You will get the best mattress at reasonable price! The best place to shop for a mattress where they care about you! I love the places where sales people are paid on salary, not on comission! Nathan was the best! He asked us the right questions that lead us to the best decisions... We already knew what we want. .. he was very knowledgeable! The best quality in sales! He was more interested in us leaving happy than make a huge sale! Very customer oriented! Will definitely recommend this place to everyone!

Ta
Review №32

I entered The Sleep Center unprepared and without knowledge of mattresses. Nathan answered all my questions and helped me find the perfect mattress to purchase! While setting up for my delivery Nathan told me they did not deliver on Sundays or Mondays. I explained Monday was my day off and I worked in a profession that doesnt allow for me to make short changes to my work schedule. My husband also works out of town and we also do not have any family in the area. This would make me wait an additional week to get my mattress. Nathan worked with my schedule and managed to get two delivery guys to bring the mattress to my home on Monday their regular day off. The delivery men brought in and set up my new mattress and even answered questions about purchasing an adjustable bed later on if we were interested. They even took away the old broken mattress. These 3 employees went out of their way even when they could have said no. I would certainly make another purchase there and will definitely let people know what great customer service they have. Thanks again Nathan, Randy and delivery team! Im loving this new purchase.

Vi
Review №33

My Mom recently had hip surgery and was looking for a new mattress. Steve was so professional and helpful. He was very patient with Mom and showed her options in her budget and provided us with an amazing deal and customer service. I will definitely be back and recommend them to all my friends.

Br
Review №34

The Sleep Center is the only bed store that Ive been to that is completely customer-driven and customer orientated to make the customer feel 100% satisfied with his purchase. They made sure that the mattress I chose was best suited for me and you dont find that kind of help anywhere else when you go to a pet store I highly recommend them if youre choosing a new mattress make sure you stop by today for excellent customer service. The sales staff is very knowledgeable and very friendly I will shop here again

ki
Review №35

My husband and I went into the store on Creighton rd.and was immediately met with a very helpful agent.He listened to what we were looking for and our price range.We selected the mattress and he continued to make the whole process even better.Our mattress was delivered on time and set up very professionally.After sleeping on bed for a couple of weeks and was not the mattress for us.Spoke to Thane and once again was treated with respect and concern.Was told to come in and choose another mattress and it would be taken care of.So now we are on our way to do that.Up dates to follow.Am very confident that we will receive more of the same.

Ph
Review №36

Excellent Customer Service at the Sleep Center location. Very knowledgeable on all brands of bedding. Purchase went smoothly and delivery was on time. Sleep Center employees had smooth setup of new mattress and removal of the old one. They offered great suggestions for our bed frame set with respect to bed frame and newly purchased Tempurpedic Mattress. Highly recommend these folks.

Ry
Review №37

If you are going to buy a mattress, this is the place to get it. The Owner and staff are friendly and knowledgeable! Plenty of options to choose from and youll leave knowing youre getting exactly what you want for a great price.

Ph
Review №38

We ended up buying two mattresses from Steve today. Their selection is great, Steve has broad product knowledge, and works with the customer in a very effective manner to arrive at a good choice. Their prices are fair. They appear to have quick access to inventory if not in stock and are very responsive on the delivery times and conditions. It was a good experience shopping at Sleep Center. We recommend anyone looking for a mattress to consider the Sleep Center in your search.

Gi
Review №39

I went to several mattress stores before I ended up here. Every other place had pushy sales people or not very knowledgeable about mattress quality or about the warranty or any other questions I had until I came here. I bought my first bed from them in October 2017 I wanted to wait to give a review on the bed until the full 90 days. I bought a bed that is wonderful for my back and hip problems no bed is perfect but this is as close as I think I will ever get to relieve some of my pain issues. I had a sleep number bed but it just didnt help. This bed is wonderful. I look forward to going to bed instead of dreading it and love being able to adjust it as needed.In mid December I was in a huge rush for a guest bed that needed to be delivered that day within a couple hours, Im very thankful they were so willing to deliver the bed the same day. All I can say is I prayed for God to help fix my huge dilemma. I had a relative coming in town and no bed for them. They were wonderful and helped me out of a jam they sure blessed me and my guest. I cant say enough about their wonderful service and how they care about their customers. If and when I need another bed I will go here in a heart beat. Price wise they are very competitive but customer service is hands down one of the best in Pensacola. Thank you for caring about your customers!!

El
Review №40

The Sleep Center is the absolute best place in town to shop for mattresses!!!!!! Their customer service is phenomenal!!! Jared and Nathan were simply the best!!! They demonstrated exemplary patience, incredible knowledge of their products, and their southern hospitality was top-notch. They encouraged us to try out the various models while answering our many questions without so much as a hint of pressure. We came back 2 days later and Dale, another fine gentleman, helped us with the purchase and set up a date for our delivery of two sets of mattresses. We are definitely coming back here for the third set that we need to purchase! I wish all our major purchases could be as pleasant as this shopping experience at The Sleep Center.

Ra
Review №41

Not pushy or standing over your shoulders. Nathan let us walk around and find something we would like on our own. He answered all of our questions we had. Amazing customer service!!

Do
Review №42

This is the second bedding set we purchased from The Sleep Center. This is a first rate, no pressure, professional organization that truly cares about the customer! The store manager educated us about the best mattress and adjustable bed prices that met our needs. We saved $1000 over the online prices and they gave us free delivery and a free mattress cover!! And, they have great prices on sheet sets too. Another wonderful experience. Thanks!!

Er
Review №43

HIGHLY RECOMMENDED!!! Going through a quick separation and needed a bed ASAP. Thane really jumped through hoops to help me out. He was professional and understanding while providing rapid service with awesome prices, even had delivery in less than 24 hours of purchasing from The Sleep Center (so I may move). Thanks much for your time and service Thane, during a time of high stress, you made the process very simple.

Jo
Review №44

Great friendly service, quality mattresses, delivery service was wonderful too!

St
Review №45

5 star customer service5 star mattresses5 star employeesIve bought two mattresses from Sleep Center Pensacola and plan on buying any future mattresses from there. Staff is very knowledgeable, resourceful & informative. They dont follow you around or hound you with let-me-make-a-sale questions. I chose them because of their countless good reviews and Im really glad I did! Seriously, Top Notch!

Jo
Review №46

I was very impressed with the knowledge and professionalism of the sales team. Today, we made our third purchase from the Sleep Center on Creighton Rd in Pensacola. Randy provided us lots of information and answered every question we had allowing us to make the right decision on a new mattress. This is a locally owned store with no pressure and competitive prices on quality mattresses. We know from experience that Sleep Center provides 5 star service before and after the sale.

Vi
Review №47

I was so pleased with the prices, products and service the first two times I came here I of course went back a third time. I needed a bed and frame delivered and these guys made it such a positive experience. I walked in, got my questions answered, found exactly what I wanted and feel like I got a good deal. The salesman was excellent and the delivery men were polite, punctual, and left everything neat and clean. You cannot ask for better service and I know from the past that the product is very good quality.

Et
Review №48

Great store with awesome employees. I was not treated like a person at a car lot. The staff helped me to find a bed that suited me regardless of the price. One of the best experiences I’ve had for buying a bed. I highly recommend over any of their competitors!

De
Review №49

On Tuesday, April 29th, I decided Id go ahead and purchase a mattress/box spring set, my first ever bed purchase (Ive either got them used from family or someone else has purchased them for me). Not sure where to start, I decide to go to The Sleep Center on Creighton Rd since it was close to home and I drive by it several times a week, and have heard of it before in passing. Went in early Monday morning, told the guy (Thane, I believe) what I was looking for, price, etc, and he promptly walked me to a mattress set within my parameters. The first one he showed me, itd take a week to ship to Pensacola, but the next one to it he could deliver next day. So, we worked out the details, paid and arranged to have it delivered on Wednesday afternoon. Unfortunately, a big storm came in on Wednesday, a real big one, so the store called, a polite fellow explained that since it was storming so bad, theyd be unable to deliver the set, and wanted to know if they could bring it the next day. Since I didnt want their safety compromised in bringing my mattress, I saw no problem with that. (Besides, I dont think they would have, regardless of what I said, I think the company would take their employees safety seriously.) So, am waiting for tomorrow afternoon so they can deliver the set. I definitely cannot wait. The staff is friendly, knowledgeable about their craft, and I know the company is a reputable one, and have been in business for a great number of years (which tells me they must be doing something right!). Id definitely recommend to friends and family alike.

Ke
Review №50

I had a great experience at TSC! I called the store one afternoon to see if they were open considering the quarantine that was in place. The call was transferred to the owners personal phone and he informed me that they were open a few hours in the morning, but if that time slot didnt work for you they were taking appointments. It was passed their normal hours, and I didnt have an appointment so I went to Mattress Firm. After an unimpressive experience there, I called TSC back and asked if there was any way someone could meet me that day within the next hour to quickly look at what they had in store. The owner took his time to meet me and was amazing! He wasnt pushy at all, was very informative on all the mattresses I was interested in, he didnt try to sell me a mattress out of my price range, and was genuinely a good buisness man who obviously cared for his customers. After it was all said and done, I got a great deal on a mattress I wanted, courtesy of the owner, and it was delivered to my house first thing Monday morning! The delivery men were respectful and in and out within 10-15 minutes. Ive had my bed for about a month now and I love it! Thank you TSC!!

Da
Review №51

We had a very good experience. The salesperson was knowledgeable but not pushy. Everyone working there is very friendly and helpful. The decision went smoothly and the delivery was right on time. This is the third bed we have purchased at Sleep Center and we have also sent a neighbor there who was very satisfied. When its time for a new bed, we always start at Sleep Center!

De
Review №52

Honestly the best mattress store in town. Non pushy and awesome employees who will go above and beyond to help you when you are shopping for a mattress.Polite and mindful delivery folks when you get your mattress delivery.If you got warranty issues afterwards they will do all the legwork for you with the manufacturer.

An
Review №53

Everything you need when shopping/purchasing a new bed set. 1. Great Salepeople 2. Top quality products 3. Delivery and finally 4. Unbeatable price.All of this and my wife says she has slept like a baby since we got the bed. All is well in the world.

Mi
Review №54

The friendliest staff ever! No high pressure, just good information and honest people. I had been to another store in town and they were not nice. I chose Sleep Center based on the fact that they were nice to me. Being a good person goes a long way!

Ji
Review №55

Steve was very courteous as we came in to look at the Sterns and Foster split king mattresses with the adjustable bases. After we tested the mattresses to find the one that best suited us, Steve worked us out a price, explained thoroughly about the warranty, free delivery and setup all in a very professional manner. You guys are top shelf and climbing!We will certainly recommend your store to our friends.Thanks,Jim Singleton

Wi
Review №56

Nathan at sleep center was amazing. He was very courteous and professional! No pushy sales or pitches! We had our two small kids with us and he even helped with them while we tried out beds. Overall an awesome experience.

Gr
Review №57

Great selection and sales staff. Really went the extra mile to set us up with the bed we needed with out being pushy. The owner really communicated well with us and helped us work out through their massive inventory and we couldn’t be happier

Ke
Review №58

My wife and I recently purchased a king size bed through The Sleep Center on Creighton Road. They are very knowledgeable about all of their products and were very helpful in our purchase. Their delivery people are very careful in making sure not to damage anything when bringing in the bed. Also, The Sleep Center stands behind their word if there is a problem and you need to make a change. I would definitely recommend The Sleep Center for your next purchase.Ken and Robin RohdePensacola

Gr
Review №59

You dont want to shop anywhere else! My shopping experience at The Sleep Center was phenomenal. The staff is incredibly friendly and knowledgeable and they dont pester or pressure you into buying immediately. Additionally they boast a huge selection of mattress, all with great prices. My mattress was delivered in the scheduled window without any problems. I came here because of the great reviews of other customers and now I understand what they are talking about! I would absolutely use The Sleep Center again!

Sc
Review №60

Great customer service. Wonderful delivery.I was so happy with the first mattress I purchased I went back and got a second.The sales rep was very knowledgable and walked me through the differences in the beds without ever trying to sell me on any one. I must have laid down on 8 mattresses (yes a great selection to choose from) until I found the one that felt just right for me. I recommend The Sleep Center highly.

SL
Review №61

Great experience! My husband and I spent about an hour in The Sleep Center trying out all sorts of beds and deciding on what best suited both our needs. Nate was a fantastic help through the decision and both my husband and I would gladly return to the shop again when another mattress is needed.

Ma
Review №62

Sales team is absolutely wonderful. Dealt with Steve and Nathan who answered all our questions and left us to make our decision without any pressure. Once we decided on the Mattress they assisted with making sure everything was covered. This is the second purchase from this store. Wont go anywhere else.

Er
Review №63

Nathan was an excellent help in finding the perfect mattress. He was kind and wasnt pushy. He just helped to get the right feel and fit for us. The process went quickly with his knowledge and expertise in The Sleep Centers inventory. The best mattress buying experience I have ever had!

Ke
Review №64

I am very pleased with the Sleep Center. Very awesome customer service. Awesome staffs.5 stars for customer service5 stars for mattress5 stars for employeesI will record people to go to this place

Mi
Review №65

I walked in Friday February 26 to check on ballpark prices. I was very pleased with the no pressure attitude the salesman had. I went back with my husband today March 4 and received the same no pressure attitude from a different salesman. Everyone there was very polite and not pushy at all! Will buy my next bed from there too!

Da
Review №66

Everyone is friendly and knowledgeable. They help me in my discussion to replace my mattress. Thanks

Do
Review №67

Stopped in Sleep Center as my last resort; should have been my first stop. Prices, choices, knowledgeable staff and delivery service (which was only 1 day wait) was better than expected. I ended up leaving with two new sets instead of just the one I went in for. I would definitely recommend making Sleep Center the first stop on your list.

Br
Review №68

The Sleep Center, Pensacola generously assisted the organization I work for, Arc Gateway, with a large purchase of mattresses. The new mattresses were placed in our six group homes and the staff who delivered them were prompt, helpful and friendly.Thane Taylor of The Sleep Center Superstores told us that it isn’t always easy finding good charities to support, especially when it comes to bedding and sleep-related products and he looks forward to helping out more in the future.I highly recommend them for your bedding needs!

Da
Review №69

Shopping for a mattress recently and visited many stores. The big box, corporate feel of the others had be eager to revisit Thane Taylor and his relaxed no pressure sales environment. Easy, informative sales conversations along with the local business, family feel of the Sleep Center created the trust I was looking for. Finally it came down to price and the Sleep Center was right where I wanted them to be. New happy consumer, see you again in 10 to 15 years.

Jo
Review №70

We have been doing business with the Sleep Center on Creighton for a number of years. We have purchased several mattresses and pillows from them and have always had exceptional customer service. Nate always goes above and beyond to make sure that we are taken care of. Their prices are great and the selection is awesome. Shop with confidence and be sure to ask for Nate at the Creighton Road store.

Jo
Review №71

This company has been wonderful to work with regarding our recent purchase, return, and reorder (x2). Our situation was unique, and I truly felt bad that I changed my mind, twice, regarding a bed they ordered for us. Although I certainly would not deserve a 5 star review for the type of customer I was for them, the manager and staff could not have been more understanding or helpful in making sure we got exactly what we needed. Excellent customer service, Sleep Center. Well be customers for life. Thank you.

Ma
Review №72

We were out rainy day mattress shopping and stopped here first. Upon meeting Jared, we picked his brain, tested several mattresses and pillows and chose our new mattress rightthen and there! He answered all of our questions, simplified the process, was very accommodating, and made it a real pleasure to work with him. Wishing we could sleep on our new adjustable mattress tonight but will have to patiently await the shipping process. Looking forward to many comfortable, sleeping nights ahead. Thank you!!!m there and then!

No
Review №73

Jared helped us get a great deal with great service! Thanks for just the right amount of show and tell on the mattresses and answering all our questions about pricing, specs, delivery, and discounts! Cant wait to get better sleep!

Jo
Review №74

From the moment we walked in Nathan was up front and honest. He listened to what we were looking for in a mattress and then provided us with options and space to try them out. He followed up and answered all of our questions with no hidden agenda and no pressure to buy. With their competitive prices there was no need for pressure anyways.

An
Review №75

Had a great experience at the Sleep Center of Pensacola. Randy was very knowledgeable and willing to explain all the different mattress options. He stuck with me as I tried out every mattress in the store. and they have a huge selection. I am very happy with my new mattress.

Gr
Review №76

Good people to work with

B
Review №77

By far the best mattress-shopping experience in town.Thayne (owner) and Randy (associate) each patiently spent well over an hour with us on separate occasions, as we repeatedly tried each bed in the store and peppered them with questions.No one here sells on commission, so it was a very low-pressure feel.We walked out getting an awesome deal and having received amazing service.Highly recommend!

Jo
Review №78

Nate was very helpful and showed true Southern Hospitality. He was very patient and very informative. We were also able to purchase the same Sterns & Foster Hybrid Mattress that we saw at another store within the vicinity for $1000 less expensive, yes $1000, and that was without any negotiation. Great customer service, something you dont see very often these days.

Da
Review №79

We bought a mattress here a couple of years ago. The customer service is amazing. We are having some issues with our mattress and all we had to do was make a phone call....couple of days later the situation is handled. They truly stand behind their warranty and make it as easy on you as possible. I would definitely recommend them to anyone.

Ro
Review №80

It took three tries to find the right mattress for each of us (one older male, one older female) but the folks at Sleep Center helped us every step of the way. Gave us credit for the mattresses we returned, gave us free pickup and delivery, and gave us great advice and service at the store. I cant remember another store EVER being so helpful and considerate. They are THE BEST!!!

Ch
Review №81

We purchased our new king size mattress set about 2 months ago. Every part of the process was great. The information was helpful and the prices are very fair. Thanks Thane. My in-laws wanted to get a new set so I brought them in and Jarrod (sp?) was extremely helpful and not pushy. My in-laws got their new mattress set this weekend and are extremely happy. While The Sleep Center offers their own unique guarantee we stayed with our original selection. I attribute that to the fact that these guys really know their business.

Ma
Review №82

My wife and I bought our mattress from the Sleep Center and were completely satisfied with our experience there. Nathan helped us find a great mattress, and was very polite and professional. we had been to a few other places in Pensacola to look, and the Sleep Center was by far the best. We would highly recommend this store to anyone looking for a new mattress!

Pa
Review №83

Easy to deal with, no high pressure. We love our adjustable bed and the cabinet bed for guests.

Ro
Review №84

Excellent customer service! Their selection is great with all sorts of brands and mattresses from mid-range to luxurious. There are so many mattresses out there and Nate was great in listening to our needs and helping my wife and I narrow our search and ultimately choose a very comfortable mattress. Thank you Sleep Center!!!

Ji
Review №85

Nathan greeted us at the door and led us through the inventory that seemed to fit our needs. It was educational as well as money-saving. We had promised each other not to buy the first place we looked; after all; this would be the last mattress I purchase. Nathan did such a good job and we found the perfect mattress so we went ahead and bought it. Why spend the day looking all around when we had already found what we were looking for at a price below what we had expected we would need to spend. Great job and happy customers. Youll have our vote for the next Best of.... here in Pensacola.

Er
Review №86

The guys at sleep center were very helpful in my mattress selection. They didnt try to pressure sell at all. When I finally made up my mind and placed the order, they did not have my selection in stock, but let me borrow a floor model so I could put away my camping pad until the mattress was delivered. The mattress arrived to them in the time frame they initially advised, and they delivered it to my house at the appointed time (to the minute). If I need another mattress while in Pensacola Ill be shopping here again.

La
Review №87

Good selection of mattresses. Jared was very helpful, he helped us select the right mattress for our needs. I would recommend The Sleep Center!

Jo
Review №88

Friendly staff that is willing to go the extra mile to make sure that you get the best deal. I needed a mattress delievered same day and one of the employees went out of their way to deliver to me. Id recommend this to friends in the area.

Ke
Review №89

Nathan steered us in the right direction fast and we found the perfect mattress for us in no time. He was very knowledgeable and courteous. Mattress and pillow selection is great!

Al
Review №90

There is a lot of variety in the store. We were able to find a good quality mattress at an affordable price and the sales reps were very helpful. I would recommend this store to anyone looking for their next mattress.

Ca
Review №91

This is our second mattress set we have brought from this Creighton store and each time it has been for a special need in mind. They have been so informative and gone out of their way to see our needs were met. We were so pleased that our daughter and her husband brought their mattress there after having had a poor experience elsewhere.

Sc
Review №92

Dont waste your time going anywhere else. These guys are great, low-pressure (not pushy salesmen), family-run place. I bought a nice queen sized set from them. Sadly the mattress deformed after a very short amount of time. They came out, inspected it, and noted that that particular manufacturer (they found out later) had experimented w/ new materials that didnt hold up. They replaced the mattress w/ no problem and no additional cost to me. I also bought a new set for my son. Friendly, nice, great selection of tons of brands. I had shopped around to about 5 other places, and they had the best price, anyway, so just go to Sleep Center.

W
Review №93

I have used the Pensacola Sleep Center exclusively for over a decade. Upon my return from my overseas tour, I went back to the Sleep Center to purchase 2 more beds and a futon. The family at the Sleep Center remember me as though I was there a few days ago. They were very helpful and delivered our purchases within one week. Since i have purchased beds for almost four decades, this experience by far, was the best out of them all.

Ra
Review №94

They have been our go-to mattress people for twenty years and have consistently exceeded our expectations. Recently, Mr. Whiteside gave me an amazing deal on a quality queen size mattress. He went above and beyond by offering to ship it to my new apartment in Texas so I wouldnt have to move it myself!

Ch
Review №95

The staff at the Sleep Center were able to answer my questions about mattresses in a kind a friendly manner, which was important since I was unfamiliar with the industry.They dont hover over your shoulder the entire time youre there, allowing you to feel free to take your time.

je
Review №96

This is the only place that I have bought my mattresses from for the last 24 years in Pensacola and for 3 tears before that in Gulfport, Mississippi. These guys guide you to the mattress that you describe your want and can afford. They do not pressure you to purchase from them but if you do purchase from them they stand behind what they sell. I only recommend them as the place to go look for a new mattress you wont be sorry.

Br
Review №97

Great customer service provided here. The associate stayed with us the whole time throughout our shopping, providing us details and insight per each mattress being looked at. Great suggestions and good deals made for purchase.

Do
Review №98

The Sleep Center is the only business locally I would recommend buying a new bed. One, they have a huge selection of mattress, at great prices. Two, the store is clean, neat, and well layed out. And three, the most important quality, the staff that work there. Ive been to many other stores in town, and none of them could come close to the professional and knowledged staff that work at the Sleep Center. Now understand, its been about 14 years since I bought a new bed, so a few things have changed since then. My wife and I where super impressed with the help from the staff. We explained what we wanted, and they guided us through the makes and models...giving us time to feel out what type of mattress would work for us. The best part? There was no pressure put upon us, no Used car salesman tactics. Just good people that want to help you make the right choice for a ten year plus purchase. You cannot beat what they have to offer!

El
Review №99

We recently bought a new bed from Nate at The Sleep Center. There was no pressure but superb knowledge when we needed it. Good prices and great service!

Jo
Review №100

We had a very good experience at The Sleep Center! The worker was helpful & informative, but not pushy.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:850 Creighton Rd, Pensacola, FL 32504, United States
  • Site:http://sleepcentersuperstores.com/
  • Phone:+1 850-477-1400
Categories
  • Mattress store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:1–5PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–2PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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