Wife and I are building a new California King bed on an old, very ornate and gothic Havertys solid oak headboard/footer frame. So we visited a couple store, came away frustrated, drove by Best Mattress and decided to stop in - problem solved. Walked out 30 minutes later feeling like we had the perfect Englander brand match for our new bed and comfortable with what we paid. Worth the two week lead time for delivery - cant wait!
Well Ive been watching Coreys infomercials for a couple of years now, so it felt like meeting an old friend when it was finally face to face. He was exactly what you see on T.V....very informative, soft spoken and not pushy at all! Some reviewers have actually called him the Mattress Whisperer and I too, think thats a very appropriate nickname! He listens to what you want/need and puts you on exactly the mattress you request. Not whatever hes trying to get rid of, but what is going to give you a great nights sleep. I chose the 2nd mattress I tried and I cant thank him enough! Delivery was quick and free. Weve had the best nights sleep in, well we cant remember when! And again, its because of Corey! Not to mention, his prices are great! Id say youll pay about 1/2 - 1/3 of what you would pay elsewhere for a luxury mattress, no kidding! If I could give Corey and Best Mattress Store Pensacola more stars, I would!! See him first and you wont be disappointed!
Five stars is not enough. Very helpful and friendly with top notch customer service. The focus was on ensuring we would be happy with our mattress instead of just trying to make a sale like so many other places. If you are looking for a mattress I highly recommend going to Best.
Corey Duncan, thanks for selling us the Best Tribeca Mattress and also the Cooling Gel Pillows. Your Delivery men were Great and our first nights sleep was fantastic.
I used to think buying a new mattress was similar to buying a car - stressful and somehow questioning my ultimate selection. Buying my new bed from Best Mattress was close to a Disney Land happy experience! Corey Duncan helped me select the perfect mattress for me. Instead of just lying on showroom mattresses, he asked me questions about my sleep habits and positions. It is truly a science. My Best Mattress has me smiling and feeling good about the experience. My entire body feels better as well. Thank you Best Mattress! It has truly changed the rest a receive each night.
BESTExcellent experience, no rush like Matress Chain store ( like car dealers), Price very affordable and focus on your needs. Delivery more than beyond. I dont remember the name of the two guys I would like to have it.. they do the extra mile and clean all. Product wise, good brands basic on my research, so far Im sleep much better. Great Experience Overalls 👍 👌 👏
Friendly fast service. Very knowledgeable. No pressure
Best place in Pensacola, knowing the line of products was so helpful. Got just what the wife wanted. She has had the best sleep. Its was pleasant shopping there. Thank you
100% recommend! Corey was great to work with - not pushy at all and actually taught us things about mattresses. Not like a lot of other salesmen who are just trying to push you to buy. He actually listened to what we wanted! In addition, the mattress we got is super comfortable and delivery was free and simple. Thank you!
Great selection and customer service! Corey did an excellent job explaining and helping me find a mattress that suited my preferences/needs. He even provided me with a better deal due to COVID-19 causing transportation issues with my original choice. I highly recommend this store for all your mattress needs. 100% satisfaction!
Really love this place, 100% recommend! Went in about half a year ago, got my new comfortable bed and Corey hooked me up with free pillows and discounted my bed at least $1000 to help me afford it! Ive had no issues with the bed until my puppy tore the wiring underneath it (stopping the bed from vibrating and going up and down). So I gave Corey a call and not even a week later, he’s got his men out to my house fixing my bed free of charge. Great great great customer service.
They might as well call Corey (the owner) the mattress whisper lol I told him what I liked and he walked me to the perfect match. Very kind and knows his product well. I rarely leave reviews but this really is the best mattress store 😂.
Great experience. Store owner helped us select a great mattress. Very knowledgeable and generous with his time. The product we chose was priced very competitively and has a very good warranty. Price included mattress, box supports, mattress cover and metal frame. Delivery was outstanding. The two gentlemen that delivered set up the frame and the mattress items. When we determined we had ordered the wrong height box supports the delivery guys contacted the store and found there were the shorter size in the warehouse. Next day the different supports were delivered and bed reset. The entire process was excellent from the initial contact to the final setup. Will highly recommend to others.
Nothing less than outstanding! There is a reason this business has ALL 5 STAR ratings from previous customers... the owner, Corey Duncan.No pressure at all and very informative with regard to all mattress types so that my wife and I found the best nights sleep at a very reasonable price point.Anyone looking for a new sleep solution should look no further than this establishment for value and honesty, as well as exceptional customer service...we closed on our house and Corey had our bed delivered that very afternoon so that we didnt have to spend the night on an air mattress in our new home!
I would recommend Best Mattress to anyone looking for a nice comfortable bed. This place really tries to help you find the best mattress for you.Cory works hard to make you happy and his customer service is outstanding from the beginning to the end.This is second mattress that we have purchased from his company and I would recommend them to all my family and friends without hesitation.His people working for him doing the deliveries are all outstanding and kind and considerate treating everything in my home with care.Awesome job to all employees at Best Mattress!!
Wonderful customer service! Corey took the time to listen to our mattress needs, showed us just the right fit for us. The delivery people were professional and considerate. We loved their attention to details and showed us the base and mattress remote and all. Corey has a great business since, and we will give referrals to him.
The owner gave us a great price on our King mattress and even hooked us up with a mattress protector for our wait! Although we really didn’t feel like we waited for long at all. It’s a beautiful store and they really take pride in the quality of their products and the way they treat their customers. Definitely going to recommend this place to everyone.
Excellent customer service and helped us choose the perfect mattress for us. Went there to buy 1 mattress set and ended up buying for all 3 bedrooms. Excellent price, customer service and product.
This is THE PLACE for ALL YOUR MATTRESS NEEDS! I needed a bed for my mothers assisted living facility. The staff was super helpful and didnt try to sell me something I didnt need. The selection was great. Delivery service is awesome. Dont buy a bed until you go here first!
We looked for a month for a new bed. We bought it here because we got the best bed for the lowest price. Cory the owner is straight up and honest. You can trust him. Because of how he runs his business he can offer the lowest price. His delivery guys work for him not some 3rd party. They are great also.
Corey (I think) was great! Either way, he was a great salesperson! We got a great mattress and wasnt forced to listen to unwanted sales pitches. He actually listened to us and treated us better than any other of the several locations we have shopped at just today alone. We habe been researching the mattresses and all for a good week. He really helped us out in picking.
We walked in and were greeted very quickly by Corey. He was very knowledgeable about all the products in the store. He helped us to find the mattress that was the best for us. The guys that delivered the mattress were awesome. They were very friendly. And even when they left they made sure that they shut the glass door to our home. Without a doubt when I need a new mattress this will be the place I go.
After going to sleep number and buying a very expensive mattress. I get it home and HATE it. It’s a glorified air mattress. My dad recommended I go here. Corey was very helpful. He helped me find the mattress I loved and was very reasonable on price. I wish I had gone here first. It would have saved me money and the headache of dealing with sleep number. Y’all won’t be disappointed with the service. AND it’s family owned and operated. Support your local business. ☺️
I’d give them 10 stars if I could! Found exactly the mattress I was looking for,at the best price with absolutely zero pressure. Corey was helpful, truly knowledgeable, and delivered all the way out to Santa Rosa Beach from Pensacola for no delivery fee! The delivery guys were on time, came in wearing white gloves, kept my mattresses clean, they themselves had to have been hot but were clean and polite, and quick.Customer service like this is so good it fixes a bad mood that might have been caused by something else. This is how people should treat people and why they have a successful business. Thank you!
I was very very lucky to stumbled across Best Mattress one early morning on TV. I was so impressed with Corey knowledge about every type of mattresses that I decided to visit Best Mattress. Corey laid out the red carpet and gave us a first class tour while addressing all our concerns. Best Mattress has an amazing showroom which has every product onsite so that you can sample them and make a confident decision. We had an awesome buying experience and we are very happy with our product. Corey and staff is first class. I would definitely recommend Best Mattress if you are in the market for a mattress. Very happy customer!! Thank you
Cory and staff were phenomenal!! A wealth of knowledge to share and not pushy at all, fantastic customer service. Guest room done; master bedroom next so well definitely return to Best Mattress for that purchase as well.
Best customer service you’ll find in the mattress business and great selection to choose from.
From when I walked into the store to when the delivery was completed, I couldn’t be happier. There was a tremendous selection, but when I explained what I was looking for, Corey steered me to several that met my criteria; otherwise, it might have been overwhelming. The delivery came as scheduled and the guys were great! They were on time, professional, helpful, etc. While I was in the store, another customer came in and said: “don’t go anywhere else.” He was correct. There were no games, no hiding prices; the service put other mattress stores to shame. Did I mention that the mattress I bought was made in the U.S.
Exceptional customer service and extremely good prices. I have been searching online, reading articles and watching you tube videos for over two months now. My choices were narrowed down to a malouf adjustable frame and a tempur-ergo extend but I couldnt find a malouf in any store until I came across this store online. The price offered was significantly lower than the online prices. We also tested a tempur pedic at another store on Saturday, but the service wasnt the best. So I did a google search and found this store on Saturday evening. We visited today and received superb service from Corey and end up purchasing a wellsville mattress and malouf adjustable base at a price 50% below msrp.
Great place to buy a mattress, got a great deal. Corys knowledge of the products they sell helped me make the right choice. Delivery crew were professional, on time and made sure I was satisfied with the setup before they left.
Excellent customer service and never felt pressured to buy. Family owned and operated and gave us the best experience out of the five mattress stores we went to that day. If your in the Pensacola area they are the best hands down.
Went there today after shopping two other nearby mattress stores. Done business with them. We were very happy with our experience there.
Would recommend them to anyone.. Mattress shopping is boring and something you just want to hurry up an it get done but you don’t want to regret buying the wrong one. Walk into the store Corey was very greeting, I explain to him what we’re wanting. My husband like firm (Near brick lol) I like soft to little firm. SOMETIMES as a wife you have to give a little at somethings lol... Long story short we explain our pros and cons to Corey and he was able to help us tremendously, also explain the different types of mattress. What made me more comfortable is the one time switch out policy.. We purchased a mattress before it felt perfect in the store a week or 2 later sleeping on it needless to say it became my daughter.
Needed some new mattresses for my condo so I researched which is the best mattress store in Pensacola to check out Stearns & Foster, Sealy, amd Tempur-pedic mattresses. I have had all three brands before and I wanted to see what kind of mattress sales and discounts they had. Corey was a blessing to work with. He educated me on the different styles from Hybrid, Memory foam, and adjustable bases. I ended up buying a Tempur-pedic Adapt with a Sealy Ease adjustable base for myself and then a Wellsville 14 gel mattress for my oldest son. Thanks Corey for all of the help and I will be glad to tell everyone I know about Best Mattress Store Pensacola!
I shopped several locations in the Pensacola, FL area before making my mattress and foundation purchase at Best Mattress. Best Mattress was able to beat their competitors pricing, and I was given a lot of helpful information I had not expected, nor thought to ask, when shopping for my mattress set. I purchased a Stearns and Foster brand and I have been VERY happy with my choice. Do yourself a favor and check out their mattress selections before you buy elsewhere ... you will be glad you did.
Great shopping experience. No pressure. Very knowledgeable about the products.
Best Mattress is the best mattress store in Pensacola, Fl! Very knowledgeable staff, and great quality mattresses. I love my new Tempurpedic mattress. They are family owned and operated and it shows. Go see them!
Great customer service, and the best deals in the area. If you are thinking about buying a mattress I highly advise Best Mattress, they can beat any mattress store in price and brand. The name says it all Best Matress, you will not be disappointed.
This matress store was named correctly! Cory was very knowledgable and helpful in making sure we were totally satisfied with our purchase. I am almost 60 and this is the best customer service I have ever received.
They was the best. The young man was so courteous and patient. I know he was trying to sell to us but we didnt feel the pressure like some of the other places.
GREAT salesman, gave us the best experience and the best bang for our buck. Best deals in town
Very professional and knowledgeable! Highly recommended if you are in the market for a mattress.
Me and my wife had an excellent experience at Best Mattress today! Corey was top notch, and we would definitely use them again!
I was very impressed with Corey and my service I received best mattress place in Pensacola and Ive went to all trying to find a good mattress but the warm welcome and the service that was provided made my discussion where to buy!
Excellent selection, knowledgeable staff, really great prices. Couldnt ask for anything else from my mattress store.
Totally SUPER EXPERIENCE from start to finish, price was MOST fair, I recommend without any reservation, RRG
Corey Duncan made sure that I got a great deal on my mattress! A third of my life so much more comfortable thanks to him!
Great job helping us purchase new mattresses!
Wonderful customer service and great products!
Excellent service! My new mattress is awesome.
Cory was very knowledgeable. Best price on our matress in Pensacola!!! Huge selection. We found our dream matress. The same matress you find at the Ritz Carlton hotel. We saved thousands! It gets better. The guys delivered it to my home wearing white gloves! Tell him the 50 Dollar Eye Guy sent you to get your eyetastic deal on your next matress!!!
Great service & pricing
GREAT SERVICE !!!!!! VERY INFORMATIVE !!!!! EXCELLENT SALES !!!!!!