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Phenix Serum & Western Store, INC
3768 Opelika Rd, Phenix City, AL 36870, United States
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Phenix Serum & Western Store, INC

Comments
Do
Review №1

They have the feed I need at a reasonable price. Theyre always friendly. Its fun to browse through the Western wear.

Co
Review №2

The place is great. The people are really friendly and offer any help you may need. They have a great selection on a lot of stuff. Ill definitely return

Ma
Review №3

After searching three days for a hat, I finally had to go to Phoenix City Alabama to find what I needed. This place is AMAZING! They were about to close, but still welcomed us in. Everything from clothing to apparel, work boots, some of the most gorgeous saddles, trinkets, and also feed and seed! Prices are great and offer military discount 👌Had the pleasure of meeting the owners...two of the most enjoyable, down home people Ive ever met! I think we could have talked to them all day!Check them out...you wont be disappointed!

Pr
Review №4

Always very friendly. Great selection of boots and western wear. This is wear I buy my dogs food at. Good feed selection for your animals. Highly recommend!

Mi
Review №5

I will admit the grandkids were grabbing on everything, being kids, but the people there were really nice and it probably did drive them crazy🤣...but you wouldnt have known!

ya
Review №6

Very helpful and attentive staff. Super friendly as well. We only bought some horse shampoo this time, but Im sure we will be back.

Ma
Review №7

Staff is friendly and helpful. Great place to shop.

Ja
Review №8

These people are BOOT Experts!!! Go see Ms. Teresa she will get you right!! Shes become my boot fix!! Thanks alot lady for helping pick out my birthday boots. 😘

Le
Review №9

Love these folks. Just good down home people who will help and guide you when you need something. Knowledgeable staff. My baby chicks turned out great!

Je
Review №10

The employees here are always friendly. They go out of their way to make sure customers are satisfied with purchases and service. I love supporting a local business over the big box stores and Im glad Phenix City has this great place.

Ja
Review №11

Friendly and knowledgeable staff. Called and asked if they had leather saddle bags. They had one pair left. The lady i talked to held them until i drove all the way from hogansville. She actually told me to drive carefully due to weather being nasty. She made a 12 year old girl very happy. Will definitely be doing more business with them in the future.

Br
Review №12

A very nice woman (Megan -hope i spelled that correctly) answered the phone and they were probably closed or about too. She took the time to answer all my questions. Made sure the items were in stock. Gave me the prices and was as nice as a person could be. Tractor supply is a joke compared to this place. Unfortunately she had the next day off so i didnt get to thank her in person. Just that kind of service made me a future customer. Thanks for being a nice person. Give that horse a sugar cube for me lol Thanks Phenix Serum

St
Review №13

Merchandised very well. Smart diversity of products including pet products and special ty products for better draw. Smart business retailers.

Ri
Review №14

I have been helped getting a hat and how to care for it and advisements are very informative and thank you so much and you were outstanding 😊 and keep up the great work

In
Review №15

They have a lot of stuff to look at and it is very nice in the store

ra
Review №16

What do they not have? Western wear, pet supplies. These ppl have a good business going. Helpful staff and knowledgeable staff. Keep the good work up.

Sc
Review №17

Nice selection of boots. Employees were very curtious and helpful

qu
Review №18

Always a pleasure goi g in this store, something for everyone

el
Review №19

Purchased a pair of shoes for my father that we couldn’t really find anywhere else and he is more than happy with them. Exceeded expectation, highly recommend.

Ja
Review №20

Super helpful and friendly and asking if you need any help.

Mi
Review №21

Very helpful and welcoming. Great selection of boots.

Re
Review №22

It was amazing . They helped me the whole time I was in the store . Amazing people and staff

Ty
Review №23

Great store and they carry my favorite feed!

Ka
Review №24

Love this place! They always have anything and everything I need or could want! They also have the BEST PRICES on embroidery and viny and dont take as long as other places! I just cant say enough great things about PS&W or the wonderful people that work there. They are always so friendly and helpful!!

Mi
Review №25

Great western wear. My favorite place to get my boots and jeans.

De
Review №26

Awesome place to shop for that hard to buy for hubby.

M
Review №27

This place is great for horse supplies and boots! Always a stop when Im in my hometown of PC ALABAMA!.. they also have some funny staff and the guy in there helped me.play a funny joke on my wife..Shop local and support small businesses..

Ci
Review №28

This place has an AMAZING boot selection, and their customer service is phenomenal. This is my new go-to for boots. The staff really took time to make sure I was purchasing the right boot (I think she probably had me try on at least 20 pairs before she let me decide!). I later had a warranty issue with my Ariats purchased from them, and they handled the claim so quickly and flawlessly. I highly recommend this place!

Fr
Review №29

The staff here is very friendly, professional, & helpful! The prices are reasonable and there is a good selection to choose from. There are also clearance racks in the back with all dress sizes from children to plus size. I purchased my first pair of cowgirl boots here and the lady working was so helpful and patient!Please stop by here and check their household items as well!

ja
Review №30

Super nice people

Te
Review №31

Very attentive, interested in actually helping you, even if they may have to order it online to get it in store. Hometown feel and friendly staff.

We
Review №32

Great place!

Al
Review №33

Great place! They carry victor and were able to get the cat food I wanted! Very helpful and super friendly! I love the fact that the store is family owned and I will do my part to support them!

ma
Review №34

Well stocked, nice employees

De
Review №35

Very pleasant atmosphere. I called and asked about a product being in stock and they checked and told me it was. Got to the store and the guy helped me even further. He walked around explaining other products that were useful and we talked about our pets. Every time I asked about something he had an answer and also confirmed what he said by asking another associate for verification. I will continue to go there for this particular product and others just because of the outstanding customer service, professionalism, and pleasant attitudes.

Ja
Review №36

Love the personal experience

De
Review №37

Very friendly and helpful staff! Found this place by accident, it was a wonderful find, being from out of town they helped me with the right direction back to the main road. Also very happy with the purchase I made :)

We
Review №38

Its like walking into a familys home. Greeted with happiness and they helped us find what my husband needed quickly.

as
Review №39

Never been past the counter. Always ask if i need help. Real nice and clean place.

Mi
Review №40

The store is always very clean the people are friendly and helpful. Have never had a problem finding what I wanted.

Me
Review №41

Ive shopped this store for about 6 years for all my horse needs and never once been disappointed. Presents for birthdays and Christmas are in abundance. Staff/local family owners are always helpful, considerate and patient. I wouldnt think of going elsewhere.

Na
Review №42

Very helpful staff. Very much a family ran store.......they make you feel welcome ☺️

ci
Review №43

Best place to get boot, hats, pet supplies and horse tack. The owners are family. And they are all nice and helpful. Ive been shopping with them about 20 years. I wouldnt think of going any other place. 😍🤠💞💞

Ti
Review №44

Great place, friendly staff, and decent prices.

Op
Review №45

The service is outstanding! Great boot selection, buckles and some really great work jeans! The prices are hard to beat!

Ka
Review №46

Everyone is so friendly. There is alot of things from clothing to dog toys to to horse accessories,purses and jewlery. Love this store

Ju
Review №47

Its my tack and horse feed store. Love it. Been going here weekky for 23 years.

Er
Review №48

Needed a new pair of boots. Mine were just wore out. The customer service and help finding the right pair for me was spot on. They give a Military Discount which was nice. The only reason I didnt give 5 stars is because the selection was small. But what they do have, the price is right. Highly recommend this store to anyone.

Mi
Review №49

I can find dog foods here that I can not find in any store here in columbus. The ambience of the store is comfortable, and there dog friendly

Ch
Review №50

Large selection of boots and great customer service!!

Ga
Review №51

Michael helped me look for a new pair of work boots and went out of his way to help me find the right ones that fit my giant flat 13 feet! I will always go back there for my boots and tact supplies because I am very happy with my new Ariet boots!

Ju
Review №52

Super polite! Very informative, helpful, accomadating, wonderful people and store!

Te
Review №53

They have the jeans that I like, & all the horse tac that I could ever want or need. My horses love their feed too.

Ro
Review №54

If youre looking for kids boots and stuff they have it.

Je
Review №55

Angela is always so helpful!! I love this store, one of my favorites for sure!!

Ch
Review №56

I love this store bought me a new hat and a shirt Im ready for Saturday night with my honey

Do
Review №57

Love the western wear and accessories and I buy my chicken scratch hometown good service

Ch
Review №58

Great selection, wide variety of pricing and fantastic customer service!

Je
Review №59

Friendly service. Nice selection of clothing and boots.

Ra
Review №60

Always helpful staff. Up to date styles. Definitely for the working men and women.

Lu
Review №61

Its got a wide selection of western apparel and boots.They carry jewelry and hats.A nice clean store and the associates are very friendly and helpful.Should have anything you need for the cowboy or cowgirl in you.Overall a good shopping experience.

Su
Review №62

The staff were nice and efficient. I got a really nice pair of boots there.

mi
Review №63

I have always got good friendly service anytime I have shopped here. I usually shop here for boots, western shirts and belts. I know they have alot of other things too.

Am
Review №64

Awesome staff!

Bi
Review №65

Good selection nice people will go back

Di
Review №66

This is the coolest store with the nicest people!! I love this place!

Fr
Review №67

Got what I wanted at a fair price

Ja
Review №68

Well received by staff. Tour of the store. Very polite and courteous.

So
Review №69

Love the store! Great customer service and very friendly people!

Ro
Review №70

Very good customer service and western wear, saddles, RX supplies for your pets !

Lo
Review №71

They have the clothes that my husband looks the best in,and this is where we found his cowboy boots so now he is very happy

Ze
Review №72

Great experience. Really nice and kind people. Love it! Boots are nice and cheap!

Em
Review №73

Great place and people to greet you

Ch
Review №74

Very cool store with lots of choices

Ma
Review №75

I have Been buying from the Senn family since a year or two after they opened up for business. Its a rare opportunity to find retail stores that get to know the family of thier customers and ask about them at every visit.At 65 its hard to find clothes that fit without ordering them, but Phenix Serum keeps my sizes in stock at reasonable prices.

Al
Review №76

Like it but it needs more new clothes

T
Review №77

Freindly, knowledgeable, patient and helpful staff. They didnt rush to make the sale.

Gu
Review №78

Cant find regular wrangler jeans for women without all the fancy bling on the pockets. Sad.

Ri
Review №79

Great selection

Al
Review №80

Love the services.

Ce
Review №81

I found the type hat I was looking for at a cheaper price than I anticipated which was a plus.for my budget...

Ka
Review №82

Staff is helpful and friendly. The store is clean and orderly.

Da
Review №83

Have always had a great experience here

Ve
Review №84

Great place for western wear and cowboy boots!

Pa
Review №85

Great people great service

Pe
Review №86

Best prices around for dog food I buy.

De
Review №87

Always the best!! LOVE that they carry Victor Dog Food!!

Ki
Review №88

Phenix Serum Western ShowGreat Service Friendly Helpful Employees

Do
Review №89

Friendly staff

JD
Review №90

Nice selection, excellent service

Se
Review №91

Cheap boots good prices hell of a place I like it

Mi
Review №92

They have the best selection on everything.

Se
Review №93

Great staff and great selection

Ch
Review №94

Great selection and amazing service!!!

Be
Review №95

Friendly, helpful employees!

Ro
Review №96

Great place to shop for unique foods

Je
Review №97

Purchased wrong size insoles, exchange was quick and simple.

No
Review №98

Excellent shop.

ny
Review №99

Exceptional service and products.

de
Review №100

Good selection of boots

Information
14 Photos
100 Comments
4.8 Rating
  • Address:3768 Opelika Rd, Phenix City, AL 36870, United States
  • Site:https://phenix-serum-western-store-inc.business.site/?utm_source=gmb&utm_medium=referral
  • Phone:+1 334-297-6006
Categories
  • Boot store
  • Western apparel store
  • Boutique
  • Equestrian store
  • Animal feed store
  • Pet supply store
  • Work clothes store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–3PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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