Anthony is the best, he showed me exactly what I had pictures in my head. I came back a few weeks later he remembered me and helped me with my purchase. Got me the best price for what I wanted. When I picked up the one piece he was patient and took his time making sure the ring fit and I was happy. Fast forward to today a woman helped me with the second piece she rushed me out didnt give me a chance to try it on or to even let me get a look besides a glimpse. I had to ask for a box and I got a plastic bag. All my years at kays I was never given a plastic bag. I will be back but only to deal with Anthony.

Wonderful experience. If you stop in see Stephen, he was amazing and very helpful! Even put up with me calling the store for 3 days in a row to see if my ring arrived. 10/10 ❤

Does anybody realize that Miss Kay turned 104 years old. I was 18 years old when I first met Kay and she was already 64 years young. I just recently had some work done on jewelry I had bought from Kay Jewelers 30 years ago. They even honored the fact that I had bought my jewelry from Kay and offered a substantial discount on repairs and great pricing on some new items that I happened to be interested in.

Not a great selections . Service was grest

Never pressured or rushed. Professional, kind, knowledgeable. Definitely recommend.

This is a very good outlet store and has a nice selection of jewelry. I will definitely be returning again.

Always fair deal and excellent service

The workers are great Dwayne Anthony and Stephen

Great service, ok prices,

Friendly service. Very helpful.

Nice, fast and professional

I kept my promiseto my wife

Great customer service Dwayne and Shawn are great people to work with very nolagable and extremely helpful.

Philadelphia Mills location has the best people working for them. So helpful and so friendly. Great selection of jewelry also.

Very helpful

Very much pleased by the staff there great deal on quality jewelry.ty.highly recommended.

Awesome prices and customer service

Great customer service, and affordable prices.

Kay Jewelers in Philadelphia Mills is the place to go.Dwayne is an awesome person and incredibly good at helping you when you need some ideas.

I was at Kay Jewelers for repairs on my jewelry they did a great job the service was good the agents in attendance were very polite. Courteous inefficient it was a good experience in the store

I love my jewelry and will be back to purchase something else!

Great customer service and I got the best ring ever I absolutely love it

Very busy and wait time is long

Dwayne is the EXCELLENT!!!

Love my wedding rings 💍

Its a great place

Wonderful

Was great

Great store, good discounts, great sellers. Especially Russian Olya.