Not your grandma’s Giant…this Giant is more geared toward the health conscious and organic lovers out there. Specifically, the one one at 3401 Chestnut in Philadelphia is smaller than other Giant Stores I’ve visited. Perhaps this is why it’s Giant Heirloom instead of Giant Store (sorry for the pun). However, despite its size, it is inviting and cozy. The staff is always kind and helpful. They even drop what they are doing to show you where to find something. Even though it’s not giant in size, it has a Giant heart. 😉

Giant Heirloom reminds me of your friends spoiled sister who never really got a job but somehow always seems to have nice clothes and a new German car. Dont get me wrong, I love Giant, but this is not Giant.They get three stars from me because the store is very nice and has the perfect selection if you are looking to impress your grad school friends with a fancy wine and cheese night. They also participate in Sushi Wednesday (which is almost worth 4 stars on its own).The big Giant in Fitler Square was flooded out so I decided to make the trek to this location on a Wednesday just for Sushi. It seemed very popular. There was a line for self-checkout (the only checkout I saw) and it was hard to move down the aisles because it was so crowded.They have a MASSIVE beer and wine selection. I imagine this is the best place to find that particular IPA or Cote du Rhone your girlfriend wants. Check this place out but be prepared for them not to have what you want, at least not the right brand. I will say the produce selection was big and seemed fresh.PRO: SUSHI WEDNESDAY

Small footprint store of giant. Not large but it has a good selection of meat and vegetables the vegetables are very fresh I enjoy the organic apples and lemons and all of their organic produce. they have a self-service checkout line but it moves quickly when someone is always there to help you if you need assistance I highly recommended this grocery store if youre in West Philadelphia

Heirloom means they dont wanna pay rent for a larger store aka a regular Giant Supermarket like those found in the suburbs. Heirloom is a fancy term for a higher priced yet smaller selection of products …the way an heirloom tomato is more expensive than just a plain tomato is. Only in Philly folks /s.

Awful customer service in here every time I’ve had to interact with someone. Basically ready to boycott this place. Staff are unhelpful with questions or issues. My most recent interaction consisted of asking a staff member how I can use a coupon from the GIANT app and they told me they didn’t know because they weren’t familiar with iPhones. When I asked what I should do they told me “I don’t have time to help you. Try again next time you’re here”. Completely dumbfounded by how unwilling this person was to help me or even point me in the right direction. Previous interactions I’ve had with staff have been pretty similar. As someone who has been a weekly shopper for almost two years, but I’m not sure if this place is worth the trouble.

The grocery store is okay, works well in a pinch. Public parking garage across the street is free if under an hour.

Decent little place. I wouldnt go out of your way to go here, but if you are near by or staying ay CHOP, it has most of the essentials. They have a good sized beer and wine section as well.

I was here earlier today and 3 out of the 5 employees re-stocking your produce section were not wearing their face masks properly. Did we stop enforcing these at this location? If so I don’t think I’ll be coming back - esp bc the ladies in the fruit/veg area were complaining loudly to each other (again without masks) often at the customer’s face directly. This is from only shopping here ~ 15 min. Yikes!

Great little place to grab essentials and booze. They have a good selection of produce, meats, and cheeses. Very wide variety of craft beers and wine. Not your average Giant, its like a compact version with almost everything you need. Keep in mind the items are smaller in size than a full sized grocery store. For example a bottle of coffee creamer only comes in a 12 oz. Size. This is a perfect place for single people or college kids to grab small quantities of needed items. We are in Philly for 6 weeks and we frequent this store for small items.

Great customer service really clean store 😊😊😊a little pricey...

Had a great experience with Heirloom market. here a all the products are available what I want.

Tiny but neat and clean. Great convenient location.

One of the best grocery stores in my city. It was very spacious and well-structured. The place of the establishment is also very cool and has decent connectivity. The workers, the cashiers, the security officers, the baggers are all courteous and attentive to my needs. I have everything I need in this grocery store. Thank you very much!

Great produce and beer and wine. Very convenient location.

Visited this store for the first time since it has existed and Im impressed. Its super clean, everything is stocked, it makes me want to grocery shop.

This is THE goto for fresh produce that wont wilt or mold in two days. A good variety of fruit and other pantry staples.

This is a small version of Giant but it has some useful main items. The chips wall is a bit limited despite how large it is; theres room for variety. It was clean and had a cool metro look and staff was both friendly and helpful.

Overpriced and limited selection. Like a worse version of trader joes

Lovin’ this new market in my neighborhood. Employees are nice and extremely attentive. A nice alternative to Whole Foods. They ave an extensive green section including non-soy protein alternatives for dairy and meat products. Bravo!! Sandwich deli and Sushi made on site, Prime extensive selections of cheese wine and waters. Had my first teardrop shaped grapes. I’ve never seen them before really delicious!! — YUMMY!

I was initially overwhelmed by your store, it was like where do I even begin?! Luckily your store guide Sam Z took me through every section, explaining the store’s mission as we went. He was fantastic and informative. I also enjoyed the Nick Meyer freebox in the beer area. Great store, I will be back!

Small footprint grocery store easy to find different items. Their fish is excellent. Good variety of take out food. Easy self checkout

Really amazing, compact and many things in the shop. Staffs are so helpful, no hesitate what ever you ask. Especially vegetable and fruits very fresh, I love to buy here.

Love this grocery store; its small, but always has all the produce, dairy, etc. products I need. I dont usually buy meat here unless its on sale, but they run a lot of sales and offer great coupons, so thats actually been happening more frequently.

Great selection in a small space. Only gripe is when I placed an order for pickup, it was somewhat disorganized and there’s no place to park to get groceries. You have to find a street spot, then lug all the groceries from the store to your car, no one helped me. Now I get them delivered to my door for a $8 charge, and it’s worth every penny.

Small, but excellent for special diets. Self checkout with paper and plastic available

Such a convenience to have this on campus. Just wanted to browse and be nosey lol. Ended up buying some Cereal and protein! Yum! A but pricey, but who said convenience was cheap lolOh also the store could some tiding up. It was a little dirty.

I always end up frustrated when I come here. Like are you a grocery store or not? So many basics are missing.

Taniya (I hope Im spelling her name right) is an excellent worker. I was looking for a certain type of yogurt and gave up on finding it, she ended up finding it and found me in the store just to give it to me. She is a kind person and that kind of heart is hard to find these days.

Great store and location but there is no parking lot only street parking. The food is fresh and good, stop by and see for yourself.

Its a Nice Added Choice of Smaller Supermarket that Opened Up in 2019 and Nice Employees who I came in Contact with. They have Nice Sales that Other Supermarkets in the Area. Though they are more to be geared towards University/College Students and persons in the Medical field; who Dont Care about Prices or Mommy and Daddy are Paying it for Those Students. I even try to give the Students Advice on how to Save Money and what to Look for. Some are Excepting and Thankful; while Others Dont Want to Be Bothered or Will have to Find Out Eventually when Mom and Dad Cut them Off. Love the Stores Selections

Love these mini Giant stores. A little pricey but worth it for the convenience.

Most of the produce is fresh, and they have good ready made options. The beer and wine selection is pretty decent for the area if youre trying to avoid a state store. The only downside is that its very expensive,

Great supermarket in University City. Im really glad we finally have a place that sells healthy organic produce and products nearby. When it comes to the range of available produce its still a little limited but it definitely checks the box. The prices are pretty good and if you get a savings card you actually end up saving quite a bit of money. Overall great store and I come here every week.

More expensive then I was expecting. It has very healthy options and most things are organic. Some things I would have expected to find here I couldn’t, but they are mostly junk foods. A good place to go if you’re trying to be healthy.

Visited on opening day. It was busy during the lunch rush. Huge produce section and prepared foods with an entire section just for plant-based products. I found everything on my list and all the associates were friendly. So nice to have this a few blocks away. Ill do all my grocery shopping here now.

They were the only store that sold wine in my neighborhood during the quarantine. Thanks to my roommate for letting me know that info. I would of went crazy without my Vino. Come on, we all kind of had to self medicate ourselves just to get though this surreal insane time. Thanks Giant!

Better than the one in Northern Liberties. More selection I think. A better vibe in general.

Its the 2nd store to open up. It has affordable prices for what youre buying. Most of their food is organic, healthy, and have options depending on ones diet or allergies. Theres various products despite the small space. Most products are GIANT brand to keep the price low. The staff are friendly and helpful. Recommend

I like this place but yall gotta check the expiry dates... On September 26th I bought a ribeye steak that has a sell/freeze by date of September 10th, a whole 2 WEEKS and 2 DAYS before I bought it. Opened the package to the most horrendous smell - had to throw the whole thing and the package in their own trashbags.

Amazing selection for such a small footprint of a store. The prices are pretty close to my home Giant too, so I feel like this is a win-win-win situation of convenience - price - and selection. This store has actually changed my life for the better and I rarely review things online. I highly recommend going here.

Gotta love a place like this in the heart of Philadelphia. Youll find items that you typically wouldnt find in a standard grocery. They have kombucha on tap!! Its absolutely incredible and I prefer it to bottled now. Ive been spoiled.

Heirloom is priced somewhere around Sprouts and Whole Foods, but for the offering of special ingredients right in the middle of University City, the convenience (at least for some) outweighs the cost.Something Heirloom is doing right during COVID-19 is keeping partitions/shields between the self-checkout stations and also at the registers in the wine/beer section. Ive also seen employees sanitizing all the carts and offering hand sanitizer to customers as they enter the store.

I went grocery shopping for the first time without my white significant other. Theres only one grocery store in Philly thats walking distance from me--Heirloom Market. One of the employees (Ms. Teresa?) at the Heirloom Market berated me and yelled at me for walking past her, while she was bending over backwards to help some white woman find a product. When another employee spoke up to tell me not to worry about her, this woman (Ms. Teresa?) followed us around and screamed at both of us. She started calling all her other Heirloom friends to point fingers at both of us and call us names.This is a difficult time for everyone and I appreciate every essential worker out there. But, people, more than ever, seem to think that publicly berating Asian people for shopping at their store is perfectly acceptable. Ive rarely felt different because of the color of my skin--especially because I grew up in a nice area--but these past few weeks have gotten scarier and scarier.

This place is a joke.

Good prices and wide variety

Wonderful market. Great selection of great healthy organic and vegan food at a great price. Staff is also very helpful and knowledgeable!

Great for a quick pickup of specialty foods and pantry staples.

Have it 4 stars .. plenty of produce, fruit, juices n drinks, Inc beer/wine. Deli, cold cereal, refrigerated items, spices, snacks, breads, coffee, vegetables, and friendly staff and mainly self checkout, except alcoholic beverages. Open 7 am. Medium sized and uses space well. Has limit of people now in n out at times when busy.

Like the arrangement of groceries here. The brand product are must try. The wine and beer collection is great, and interestingly has Martini’s too! You get a bench and table top to sit too if you want to hang out brainstorming your beer choices or check emails during a shopping-break.

This is the best grocery store. They have great prices and very diverse food offerings plus specialty services, without the pretensions of a Whole Foods. They have a deli counter and dining area inside, self checkouts, and everything so far seems to work. Staff are friendly and helpful, the store is open very early unlike too many other stores, etc. Count me in!

Its a pretty good soup Market everything I need not too far from home reasonable prices

A little pricy but generally well-stocked and good variety of fresh produce.

Very small tight store, very congested, it didnt help that staff was restocking on Saturday afternoon at a busy time. Large metal box they were putting carboard into took up so much floor space in an already difficult to navigate area. Do not recommend.

Stopped in after work. Its a good little market and has the basics plus what looks like a nice beer/wine section (didnt peruse on this trip). I did not enjoy the check out area it was small crowded and a bit messy.

Very clean and prices are reasonable...You are in and out. They are pretty well with social distance.

Super convenient and clean but don’t go between 430 and 6. Shelves are empty, and the line is around the store. Also takes forever to get your lunch meat sliced. Hoping they iron out all these issues since they just opened.

Great produce, knowledgeable staff, lots of specialty foods, good location💯👍🏾👍🏾❤️🙏🏽 its not just a HEIRLOOM its a GEM!!!!

Loved the vibe and the cleanliness. The place had good selection of organic products and not very expensive. Would visit again.

Overpriced grocery capitalizing on the food desert around the Penn and Drexel campuses. The Heirloom market in south Philly (grad hospital) area is a much better experience and value

A small foot print Giant the heirloom is compact with very fresh vegetables and fruit and a pretty good amount of cheese selection it also has good alternatives a meat products

Good location near Metro and trolley lines, but other than that, theres no real reason for me to recommend this place over The FreshGrocer at the intersection of 40th and Walnut Streets. Things are priced noticeably on the higher side, for almost every item across the board.

Warm welcoming, beautiful display and very convenient. 😊

There food is very fresh and they have vegan foods.

Decent selection of prepared foods, light on baking supplies and fresh produce but its on a college campus so I think thats fairA lot of vegan and gluten free products if thats your thing

No selection at all - overpriced. Dont waste your time.

Such a great first experience at Heirloom. My tour by Sam Z really was great. 10/10 recommend.

Overall, decent selection of products for its size. However, a lot of products are usually out of stock no matter the time of day.

Love the selection and convenient location. Staff was friendly. I’ll definitely be shopping here on a regular basis.

Specialty market, lite shopping only. Mostly organic, vegan, and vegetarian. No meat or seafood department, meat sold in prepackaged containers, no hot food. Sushi is mediocre best to get it in the morning for freshness.A bit pricey. No free parking, market is small but has a lot of items you cant buy from regular supermarkets. Worth going to if your in the area and want to pick up a few things to avoid large supermarket, super busy between 4-6. Self check out only. Wine and beer sold but up priced

Wonderful place! Had an exceptional tour of the store provided by Sam Z! Will be back!!

Wonderful store with helpful staff. Grateful to have a nice selection of fruits and vegetables within walking distance of Powelton Village

Giant Heirloom Market is a quality grocery store in the North Western University Area. I know that a ton of my friends from UPenn and Drexel prefer shopping here for a reason.Giant is a very small and cramped location. This isnt a problem usually, but it can really be an issue if youre trying to pick up something after work during rush hour. You always have to be mindful not to get in the way of other people.At least for me, its important to know what youre getting out of this location. Because theyre such a small store, theyre quite limited in some aspects. They unfortunately dont have an in house butcher, so you may not find certain cuts of meat. In addition, they frequently run out of certain products like neiche cooking oils at the end of the day. They do have a lot of fresh produce though so thats definetly a plus.I think this location is the equivalent of a smaller Whole Foods, with a smaller selection, catered for the specific University students and UPenn area residents. They have a very good Asian/Indian food section thats unmatched by anywhere else except Chinatown, as well as a lot of more expensive high quality products. If youre here to pick up the basics youll be fine!I just wish they had Free Parking. Theres a UPenn parking garage across the street! They would get so much more traffic (and I would go here more often) if they would have some form of parking. Its a real PITA to get here if youre more than half a mile away.

Sales representative was very helpful and the check out was very convenient

Good quality produce, meat, fish, and cheese. Generally high quality stuff.

Great small-format grocery offering local and seasonal foods. This store also provides a good selection of plant-based and gluten-free foods. For those familiar with the larger GIANT stores, this location offers the same brands and services. Also available here are a beer and wine section and online order pickup. Grab-and-go meals are another perk. Easy access to UPenn and Drexel and just one block off the MFL. Definitely worth the stop if you live nearby or if youre looking for some fresh ingredients for tonights dinner. Overall, good store.

Good selection of hard to come by items but it can definitely be packed during afterwork hours.

Nice market good selection of items I would definitely go again

Definitely worth the little bit of extra cash if you have it to spend. The staff is A+ friendly & they have a boss organic & veggie shopping selection.

Quaint but options are good.

Had 1 person on staff and wanted to create a rewards card but girl at cash register was too busy. Ended up returning all the produce and not buying anything.

Great store. Cant believe we have never been here before

It gets the job done. Both a blessing and a curse to college students just trying to make it by. Struggled to keep the total manageable for basic items.

Very convenient for powelton village residents.

Sorry for the novel. I was SO excited when this store opened and kept going over and over again, being for the most part really satisfied with 95% of the store and it’s offerings. I still do shop here for most of my groceries as I have no other options being on foot 99% of my life and being on a budget whilst living alone and cooking for myself.First, let me preface this review with the fact that the staff easily gets 5 stars- they all have been great. The two problems I have, one can probably be due to growing pains and one is just something I see in literally every grocery store in Philadelphia and it’s starting to boggle my mind completely (as in I just do not understand why this is such an issue).Problem 1: Maybe it’s just when I go? Maybe it’s when I have the availability to shop? Things are constantly out of stock (I usually go right after work- almost every day or every other day- I grocery shop in this way as I walk everywhere and am single and live alone). One day I went to pick up chicken breast, bell peppers and red onions- they were completely out of bell peppers of every variety and no red onions... I was like okay- that’s unusual. Yesterday I went in for baby bok choy, bean sprouts, and paper towels (3 things I’ve seen be there every single time in abundance) and there were none. Growing pains with inventory perhaps? Or maybe school recently starting again causing issues with ordering? I know how hard it is to predict, so no harm, no foul.Problem 2: This is the HUGE issue that I see in every grocery store in Philadelphia (from Whole Foods to Aldi and everywhere in between)... I was REALLY hoping things would be different with this store. The produce section needs some help. At first glance everything looks great- and there is such variety at great prices in such a small space- dig a little deeper though and you will find that a lot of things are rotten- limp- spotty (and no, not everything has to be perfect- that’s not how things come in nature, I know).The bagged salads are NOT date rotated properly- the salsas seem to get to a temp (read: too warm) that makes them bubble in their containers (so the plastic lids bubble up, but don’t unseal) and then when they come back down to the proper temp they leak all over (so many times I’ve grabbed one of those containers to look at an expiration date and got a handful of salsa juice) and the salsa juice is in the bottom of the cooler/fridge, there are bagged/boxed greens/herbs in display fridges that get a constant mist- there is too much water just way too much water on produce here at all times (cucumbers of all things are sometimes almost frozen)- this is not keeping these things fresh- today I had to pick through 15 bundles of baby bok choy to find two decent bunches and through a whole bin of cilantro- the bottom bunches all had slimy rot on them from- you guessed it- too much water!When I have bought bagged romaine hearts from this location I think since they are exposed to the constant mist the inside of the hearts is like liquified lettuce (too wet plus too cold= frozen lettuce= rotten liquified lettuce). I used to work in a produce distribution facility, in the food service industry and in a grocery store, so this kind of stuff really bothers me (and, I will admit makes me a bit more picky with my produce). What bothers me the most though is how much money and food I end up wasting for someone on a super tight budget who is only cooking for one- so that head of Napa cabbage/bag of salad/bundle of baby bok choy has to last longer than 30 seconds. This is not just at this one market location as I stated earlier- however, I wrote this long review because well, I expected much more from a brand new market with brand new everything!All in all- I think the concept is great- the people are great and 95% of the food/product is great. If we could just get the produce department up to speed with freshness and quality and getting rid of that damn constant misting of cucumbers and bagged kale and such- I think it would be such an even better store!

Well stocked everytime Ive been there.

Great Store. Good prices

Awesome selections at reasonable prices

Its a great place

Somewhat limited selection but impressive for its small size. Id give 4.9 stars

Clean, friendly staff, convenient, good sales.

They dont have Oreos or peanut butter.

Makes fresh Sushi and a place to sit and eat

Love this little market.

Located in University City, right of 34th and market. Full grocery store with beer and wine. Hours 4am-10pm

A little expensive but great selection

Its clean and quaint a little cramped but I was able to find what I needed.

I like the part where you have to leave the store and come back in for a second case of beer

Poor selection of breads and meat, alot of things are overpriced

Good! Well Stocked

No eggs, no poptarts, and no chicken patties