Excellent customer service and support. Excellent help finding correct psrts.
I ordered a part through them they tell me it would be in the next day I go up to pick up the part they tell me that the part hasnt come in that it would be in the next day after it was supposed to have been in it is very unorganized with employees
I broke down on my way from Tennessee to Connecticut 8pm Friday night in the pouring rain ( shredded belt in a diesel van, 2 bad idler pulleys), parked in their lot, bought some tools and parts, had to sleep in my truck, got other things in the morning and made my repairs after the rain let up, they were very accomadating and helpful, they even asked how my dog was doing. Great staff, great experience.
Pretty standard Auto Zone. Excellent service, had the battery my friend needed. Alls good.
Excellent customer service. Fast friendly service.
Thank u for ur help.... now I know where to go.... im a girl I know nothing about cars.... he changed my windshield wipers with no problem..... THANK U....
The workers here are very helpful
The staff is awesome manager Gavin is the best they willing to share what experience they have about situations I find myself with on my project cars yeah 5 stars for these guys and gals
Went in got helped right away!Gavin went above and beyond and was friendlyDefinitely my favorite AutoZone
They have what I need when I meet it and they are cheaper than NAPA. And they have the stock.
The parts are ok and most of the people know what they are talking sbout
Jason H. Very kind and innovative salesman and asset of an employee helped me and Im thankful for his knowledge and patience . great store great variety and location .
Dave did an engine system check for me
AutoZone love it Im like a kid in a candy store
I live in pa but i was in pburg and needed oil. i didnt know there was an autozone there but i saw it driving past and stopped. i had just gotten a new snowblower and needed special oil for it. i looked at the oil and couldnt figure it out. i went to the counter and asked a young man working there. he brought me to the oil and showed me all the different ones. i couldnt believe how much he knew about oil. i needed straight oil. he told me the differences between multi viscosity and straight and what would best suit my application. im 60 years old and have been driving since im 18 and i never knew the things he taught me. what a helpful guy too. that is really rare to find. im used to like the last time i went to the big box home store and went in the tool department and asked where the angle grinder blades were. there was a girl that looked like she was in high school working the tool department that asked me, whats an angle grinder? thats what ive become used to these days. this was such a refrshing change. it was like a blast from the past. from now on ill cross the river and go to pburg auto zone
Picked up a side mirror after an accident. It was 5 bucks or around 6 to 7 after taxes. Also bought the ice stuff for your windshield wiper fluid. Helps out with 🧊 and can make it easier to clean your windows when its 🥶. You still need an ice scraper if your windows are frozen and use the defroster but you know, just look it up. I have used it before but I dont use it often as I travel for work. Dont take my word for it but look it up, you can rest assure you will find goid information. I think it was called de ice or de icer or something like that. Anyways they have lots of great stuff. If you need your car checked for the battery or alternator, they cant go into your car due to covid. Best wishes and God bless. The service was fantastic and staff was friendly.
Great customer service. Knowledgeable. Polite.
Weve been shopping at AutoZone for many years we buy a lot of parts from AutoZone thank you very much good place to shop
Counter person very helpful answer all my questions
Very helpful. Bought a battery and they installed it for me.
Never had a problem with this Auto Store. Complete and Curtious Sales Persons from start until finished!
The people there are not all that helpful. They do the minimum.
Well stocked and well organized. The people who I have dealt with at this location have always been helpful and nice to deal with.
Very good prices and products for your automobile
Helpful good place and people . nice stock of custom stuff and accessories .
Grrat
Great and helpful staff.
Good service people are helpful and nice
I like clean and organized places and this auto zone is right up my alley. The parking lot is bright and clean and so is the interior. Well stocked and organized isles with many options.
I used to always go to this store because the people working there were incredibly friendly and knowledgeable. While they are still pleasant, I think the level of help offered has gone drastically downward. Still the best parts store in the area, though.
Rude people at the counter. Didnt seem to want to help me with what I needed.
Went in to get a car batery
Friendly and helpful staff. You don’t have to wait for someone to ask you if you need help.
There is one conveniently located to where I live. Go there for quite a few things. Staff is nice and knowledgeable
Guy thought I was an idiot when I told him I want the A/C recharge with hose and he kept asking me if I wanted a hose and I kept saying yes. I asked for it. Obviously I wanted it.
Helpful staff. Got in and out in no time. And I was treated like a customer, no talking down to me because I am a woman in an auto store. That matters!
Wasn’t very pleased with the service. I’ve been in plenty of auto zones but this one I got a vibe of I’m to lazy to help you. I’ve been to the one in raritan and bound brook plenty of times and they give you more of a welcoming vibe and were always willing to help whenever it was needed. This one I wasn’t to pleased with the service the staff provided defiantly was not very helpful and will not be returning.
Very helpful in finding what you need. Also will help you when you need assistance. A very happy customer that will and has returned regularly.
Staff was knowledgeable, helpful & friendlyOrdered a muffler & was delivered 2 the store the very next dayMy only complaint would b is that nobody from the store called me when my part came in...I just so happened 2 call & check & my muffler had been there (no big deal) Ty 😊
Very professional. Employees are very nice and helpful.
Good store
Great service!Recently left Advance because their attitude and bad service,vandvam glad I did.Will definitely be back!Thanks for all your help today!!
One guy is extremely rude, the rest are awesome
Nice store
This place has every thing and anything you would very need. The people at the front are very nice. The place is clean and has a nice layout to it.
Great staff for assistance & pleasant counter personnel
Never had an issue. Father has been getting parts from there most his life. Great customer service too
Friendly & helpful staff. Parts were in stock and they didnt push the up sell.
Always had what I needed, good prices and pleasant people
Victor over here is great! Exceptional service. Very knowledgeable
I waited in line with three workers just standing there. One was with a customer. Then when the guy weighed on me he said what do you want. Very poor customer service. Then when paying one of them was hovering over me like I was going to steal something. Not a fan of this place at all.
Best auto part store to get everything I need for my mustangs and Ford explorer truck
Manager was lazy, left sale on the table because he didn’t want to figure out how to work their register problem
The guys here were very helpful. I was actually stranded for some time on I78 due to my lug nuts shearing off at the heads and I needed new lugs for my wheel to mount. They had them in stock after another autozone manager at a different location told me that they didnt carry my cars lugs in any locations. Well those guys suck. But these guys are on point. Also they were conveniently placed next to a gas station that had a bathroom and some good drinks. After being stuck on 78 for 2 hours I needed that gas station just as much as the lugs.
Great place good prices friendly staff 😀
For all your auto needs: stop in check out, good customer service:
The manager is so unprofessional, he argued with me when I tried to return a radiator. He didnt believe I bought from there, then wanted to know where I work so he can get me fired from my job! I wish I could give them a no star rating, a big fat zero!
Wonderfull site
I would rather go to napa for expensive well made parts that are made to last no auto zone or advanced. They always mess your order up.
I bought light bulbs for my wifes 2010 Toyota from Auto Zone in early February. I always buy the better version of parts for my vehicles. To my surprise, one of the bulbs I bought blew out.I removed it an brought it back to the store to exchange it with no water damage or finger prints on the bulb.I was told that there was no sign of damage or faulty installation yet I had to buy a brand new bulb anyway.I am not very happy and I would not recommend Auto Zone for headlamps.
Great assistance with getting the right bulbs and installing.
The blonde dude with glasses was a lil disappointing, did not know or care much about certain questions I had. Never judge a book by its cover I thought he would be helpful. He wasnt
The people at this store are very knowledgable. They always answer the phone right away and they make trustworrthy suggestions. I asked them to recommend a shop, and it is super! Great people, great parts, great prices!
Friendly and helpful staff as usual such as offering to help me install my wiper blades in case I needed it.
Ok
The Phillipsburg AutoZone is the best around. they always have the best inventory of parts. the staff is very knowledgable and helpful. I called two places looking for a gas cap. neither had it in stock. Amazon had the part but would take a week to get. AutoZone had the item in stock so less than twenty minites later my issue was solved.
Great Auto Parts store with quite a bit of great choices within a variation of prices.
Extremely helpful and courteous staff that offers to help install the parts you buy.
I went in to get help for my licness plate and the young man helped even showed me was good and all.
I didnt even know it was possible for a retail store to be so helpful and knowledgeable. They blow all of the other local parts stores out of the water!
I like this place better than the competitors.
Very helpful despite making me to to Easton for parts they dont have.
Best employees for auto parts!!!
Acerage auto parts store. Some of the employees are knowledgeable others just want to up-sell.
Sometimes you get good parts and sometimes you dont.
Very helpful staff and friendly
The best help me out a lot.very good 10star
Great people fast service and reasonable parts for your car
Always helpful n knowledgeable.
Not exactly my cuppa tea, but they always have what I need when I need it. The store is neatly organized and I imagine everything is easy to find.
Best place for all of your Automotive needs.
Great employees they are so nice and helpful
Staff was very friendly and helpful
My favorite auto parts store Phillipsburg NJ and great helpful staff
Love the ability for them to diagnose fault codes at no charge
Would be nice to receive a call that the part I ordered came that day
This place never has what I need, but I still like the store.
The service here was good, the are knowledgeable about the in store.
The VERY BEST place to go for parts in Phillipsburg NJ.Period!
Some employees clearly they dont like to be there !! if you care for customer service as you reply, teach the girl to smile and say hi to a customer
Knowledgeable staff. Helpful also.
Friendly employees. Quick service.
Very helpful employees!
They have what you need or can order it
VERY helpful, when someone waits On you
Bought carwash stuff pretty good
I love this place has what u need
Stuck on the side of the road and they delivered the part we needed right to us. Great service!
The worst service when it comes to phone in order. Took me 4 minutes to wait and when I called back, it was the same. They put me on hold again.
Fully stocked and great service.