This store is AMAZING! I was in a situation where I needed a washer and dryer immediately. Not only did they have a huge selection to chose from they had exactly what I was looking for at a price right within my budget. As if everything wasnt already going in my favor....I had it in my house.. installed and was washing clothes by that night! From start to finish their customer service was exceptional and I will FOREVER be a customer of theirs!
Great customer service. Good selection and fair prices. Highly recommend shopping here before the bog box stores.
My parents bought an $800 fridge at this place. I was told this was a return from Home Depot because there was a small dent on the door. When I inquired about the doors of the fridge not being aligned, I was told they would send someone to fix it. They came (not during the window they promised, but much later), worked on it and could not fix it. My parents were told they would check with their boss as to what to do next. Its been 4 days and still no call. We tried calling, but no one answers. The door of their fridge still is not aligned. You can see the gap. At this point, I wish they could get their money back.
Yanny was very quick to respond, she was very helpful showing me around her store while I shopped. Her prices cannot be beat and she delivers and installs for free within 10 miles of the store! She even worked around my work schedule to deliver before I had to go to work that day and called when the truck was on the way! Top notch service, would definitely recommend
This place it is amazing !! They have very good deals. I purchased a washer and dryer set they delivered and installed for free, the delivery guys where very careful and they knew what are were doing . I higly recommend great deals appliances.
Best used appliance store in Phoenix! Yanira has excellent customer service and goes above and beyond for her clients. Their delivery/install staff is professional and efficient. We have used them many times and will continue to do so.
Our experience was wonderful! The sales associate was extremely knowledgeable and patient with us in making our first stain steel complete set for our recent remodel kitchen purchase..We would highly recommend Great Deals Appliances.we will definitely be buying our future washer and dryer with GDA!!!
I got my washer and dryer @ this location love it very great quality, it’s been 4 yrs and my washer and dryer still work beautifully thank you I Definitely recommend everyone to check it out.
Great deal appliances purchased a refrigerator from me, picked it up and never sent out the check for the transaction.Text sent multiple times asking for the status and no response.BUYERS/SELLS BEWARE OF THIS COMPANY.
I found this place and it had great prices, the delivery team is super careful. I recommend this place.
Sold me a more expensive set and it stoped working in 4 months. so spin cycle or anything. honestly hate this place so save ur money and go else where
We have purchased a few different appliances from them over the last few years. Purchased a black set (dishwasher, fridge and stove) for a rental property and the dishwasher was DOA. We did not know this until the tenant tried to use it and it wouldn’t even turn on. Because it is past their 30 day warranty they won’t do anything about it, even though it should have been tested and in working condition prior to them selling it to us. VERY disappointed and will not be back. Their lack of help and customer service is sad. It took numerous calls to them to even get an answer on if they would trade it out or come fix it.
This was the easiest and best experience to buy my washer and dryer! Fair pricing, excellent customer service! Yanira is just lovely to work with and makes transaction very smooth and convenient! I highly recommend! ⭐⭐⭐⭐⭐⭐⭐⭐⭐
I bought a washer and dryer set several months ago from this store. The experience was great, the prices were great, and delivery was quick and professional. I did not think I could be more impressed than I was with the original purchase but I was wrong. The heating element went out in the dryer. I called them and not only did they tell me to bring it on over for a repair, they had the part and did not charge me a dime to fix it!If you need a great deal on appliances from a dependable business, this is the place to go!
Came here after Spencer’s was not open to any negotiation on the laundry set we were looking at. Ended up getting a great deal and delivery tomorrow. The lady who helped us out was very nice.
They’ll sell you a lemon and tell you they’ll fix it if there is problems within sixty day but never answer the phone or call back.
Great customer service, the prices are really affordable, i recommend this place to everybody.
Theyre great! Got a smokin deal on black stainless steel microwave and stove! And the customer service was excellent. They offer 90 same as cash.
We bought a refrigerator (Over the phone) and Once delivered realized it was completely scratched down the front from top to bottom... so they exchanged it. Then we had the 2nd for like 40 days and the compressor went out on our tenants. We had someone come diagnose the issue and they told us the compressor had already been fixed or tampered with previously and there was nothing to do to fix it, only replace it. The repair for our $600 used refrigerator - $600. This company won’t refund, (I asked For an exception and no one got back to me) and I’m not going through another exchange with them and risking yet another bad appliance for my tenants. So we had to buy a new fridge and throw this one in the garbage. Lessons learned - 1. don’t buy used appliances with only a 30 day exchange policy and 2. Avoid this company.
Worked with Raphael on a few appliances at a great price. They stand behind their products. Would recommend if anyone is In the market for a refrigerator, washer/dryer, etc.
Angelica was great! Got me a smoking deal on my appliances, great customer service!! Totally recommend this place!
Do not trust this buisness and do not believe their warranty they deliver but do not handle the items with care the driver broke something and now it doesnt work and wouldnt even help move it i spent 800 dollars and their customer service is horrible
Had a Great experience with The service and The prices are affordable. I highly recommend.
Bought a washer and dryer it was broke when they delivered it and now they wont send anyone to repair it very rude unprofessional so spent 600$ on something that I now have to find a way to hual to the dump I want to sue
I have purchased multiple appliances from them and it’s always a great deal! Thanks
Great people and great deals
No issues. Got washer and dryer, deleivery and install for one great price. Items work flawlessly. Thank you.
Anna was awesome she gave me a smoking deal!
So buying a washer and dryer ain’t cheap. This girl Angelica is great! Super nice and friendly, she’s skilled, I told her I was under a budget but also I am OCD and she got my back. I did really enjoy my experience here. So we finally got a washer and dryer, and it will be delivered tomorrow! Can’t wait to use it and give the final review!! Gracias Angelica por tu amable servicio!!
DO NOT PURCHASE ANYTHING FROM HERE...Wow this place is disgusting the delivery person broke the washer I bought for 300dollars and will not repair it even with a 30 day warranty and wont help me at all lawsuit in the making as we speak
Great prices & Very helpful! Delivered to me the very next day ( on a Sunday ) all the way out in the east valley.
Bought a fridge good price and quality. Pick up and haul away included!
Very good service and very good prices
They tried to steal money from me i don’t think so good think i notice made a call to them and my bank 🏦 they had to return my money
Nice local bargain price appliance retailer
We bought and financed a fridge in the beginning of December and the fridge lasted a month they brought out another fridge and the second fridge died. Called them they are not willing to help they were very rude and would not call us back when they said they would. Thumbs down this place sucks!! Expensive and the stuff does not work!
Fair prices, nice inventory.
Unprofessional and rude service.
Nice
Kinda rude