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AAA Car Buying
5402 W Roosevelt St #106, Phoenix, AZ 85043, United States
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AAA Car Buying
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Ha
Review №1

We worked with Sarah to trade in our lease for an upgraded car and had a seamless experience. From our first point of contact, Sarah was helpful and efficient in our search. It is truly an elevated service that I had no idea existed. I will absolutely use AAA car buying for all future purchases!

To
Review №2

I contacted Carl several times over the past 2 years in search of the best Deal on a KIA Niro EV. When we first search it was not available in our state. Then that changed and Carl assisted a few times in trying to find the best deal. Finally after 2 years of searching it was done. Carl worked with the dealer to secure the Lease and acquire the vehicle. Carl was patient and detailed in the negotiations and made sure I wasnt taken advantage of. We have purchased/leased our last 6 vehicle through Carl with the same remarkable experience every time!

AR
Review №3

Ed B. at CAR BUYING SERVICE on Oracle Road in Tucson is a credit to the AAA. After purchasing a car through his service, I recommended two of my friends who purchased their cars through him. Both were equally pleased with his service. I have a third friend who is considering a car purchase and will hopefully do so when new car prices stabilize. Incidentally, one of them joined the AAA as a result of their purchase.Armand LaPotin

He
Review №4

Sarah Brennan is amazing! She worked diligently to find me the perfect car in a crazy market!! She was so patient with my indecisive nature and educated me on the process! I highly recommend her!! Thank you Sarah!!

Si
Review №5

Kirk Wade, the agent with whom I worked, was professional, pleasant, very knowledgeable regarding his prime work and the larger arena of vehicles on the Market, referring to what is occurring presently in particular. He was a good listener and tailored his advice and what vehicles would suit what I was looking for at this time. It was a very positive experience with him and AAA Car Sales.I had used this service in the past and was glad to know this program is still a part of what AAA offers its members, after all the changes during and since 2020. In particular, it was good to still be able to work with one agent, in person, during all the process while so many organizations prefer or only proffer remote assistance for the customer.

Te
Review №6

Just bought our 2nd vehicle in 4 months through Kirk Wade at AAA Car buying service. He was very nice and knowledgeable, returned calls, texts & emails promptly. Loved the fact we never had to step foot on a car lot. Did a test drive at my house, got all info on my trade-in, and he called me a few hours later with not only what Id get for my trade in (which was a very fair price), but also with price of new truck, payment & financing information and worked with me to get payment where I needed it and then delivered my new truck right to my house and signed all the paperwork (delivery & paperwork took 15-20minutes) we swapped keys and it was done, that would never happen that fast in a dealership. This is the easiest vehicle Ive ever bought. We wont deal with dealers ever again. AAA car buying & Kirk Wade are the only way to go!

La
Review №7

I had a wonderful experience buying a used vehicle through this location. I just relocated to the area and needed a car ready for me when I arrived. They were very thorough and respectful of what I was looking for and helped me locate exactly what I was looking for. Buying a car in this market was proving to be difficult however Michael Willard did a great job and I highly recommend using this service.

Da
Review №8

Michael did an outstanding job locating a car for us in this challenging environment. He got the exact vehicle we were looking for in the color that we wanted. Since we have our car insurance with AAA, we were able to convert the policy to our new car on the very same day. He took care of everything - registration, licensing, title, etc. One stop shop. Great job!

In
Review №9

Kirk Wade with AAA Car Buying was amazing. This was my second experience using AAA Car Buying service and this time the service surpassed my last experience which was also great. Kirk brought 2 cars out to me to test drive and then delivered the car to me when everything was complete with 48 hours of our first contact. It was great not to have to spend hours in the dealership dealing with sales people & managers trying to get you to buy and then sitting in the finance department. Highly recommend! I will definitely use this service again!!

Be
Review №10

My son was looking to purchase a new car and a friend referred me to Carl Rispoli of AAA Car Buying. Calling Carl was the best decision I have ever made for purchasing a car. Carl found the exact vehicle my son was looking for at a better price than I could have found going through a dealership. Carl was attentive, professional, detailed, fun & friendly; and went above and beyond in every regard to make this purchase go smoothly and to make sure we were happy every step of the way. After using AAA Car Buying I will never go to a dealership again. I wish I could give Carl 10 Stars because he and his entire team deserve it.

Je
Review №11

I was really dreading dealing with car salesperson & disappointment. Kirk Wade was awesome, so polite and professional. He made our experience wonderful. I am so grateful to AAA that they offer this service! So worth it! It was worth the trip from Yuma to Phoenix! Highly recommend ☆☆☆☆☆

To
Review №12

Ed Bukowski is fantastic! He’s professional, extremely knowledgeable about all car models, and searched until he found exactly what I wanted at a great price!😊

Da
Review №13

This was the 2nd vehicle we have purchased through AAA with Peter Murillo. We are so pleased with how smooth the transactions both were! Highly recommend working with Peter Murillo. He is so knowledgeable in the auto industry! Greatly appreciate him and this service!

An
Review №14

Sarah Brennan is the agent who helped me out and she literally did all the annoying work of car buying for me. All I had to do was tell her my specifications for the kind of car I wanted, and she took care of everything else. She was honest, very knowledgable, and just a great person to meet! I would highly recommend that if you are looking to buy a car, definitely go through AAA car buying.

Ap
Review №15

This was such a better experience than going to a dealership. Carol was very knowledgeable and explained all the paperwork. It was reassuring to know it was accurate and there were no surprises. Not only did she find the car I wanted, she worked at getting the best price and also arranged for my friend to get a $100 referral.

Ta
Review №16

I came across this business at one of the worst times in my recent memory. I was desperate and lost looking to replace the first car I’d ever bought, completely overwhelmed.Kirk at AAA Car Buying made it clear from the start that I was in good hands. By the end of my transaction, I knew it to be true too.It’s not often that you find a business that you can walk out of feeling like you’ve been treated as a member of the family, but that’s exactly how it felt walking out of here.A huge thank you to this place and Kirk Wade for turning one of my most stressful days into one of my most hopeful days.

so
Review №17

Ditch the dealership. Seriously. I highly recommend using AAA car buying service. I told Holly what kind of vehicle I wanted with my desired trim. She found the vehicle, I test drove it and everything was seamless. AAA took care of getting bids on and selling my current vehicle so I could easily slide into my new one.

Gr
Review №18

Ed Bukoski at AAA Car Buying Program did a tremendous job in quickly finding the car we liked. Ed made the purchasing of the car extremely easy as well. He explain all the transaction amounts and worked extremely well with our Credit Union. He also showed us how all the new featured worked. I have always hayed working with dealerships and wanted to try using AA and Ed our latest purchase. I am extremely glad that we did ad will never ever deal with another dealership.

be
Review №19

Excellent service from beginning to end! I was recommended to Sarah Brennan from my best friends, Terry and Dianne Williams whom I have known since 1970. Sarah was always very, very helpful even when I was not sure I was going to purchase a car. Every time I called her, if she didnt answer, she got back to me within a few hours. I had been looking for a possible car replacement for about the past 5 months! Sarah was always very patient, very knowledgeable about pretty all the cars (!) and when I found the one I wanted, she got all the info, paperwork, and list of what needed to provide, and the terms, and we got everything done very, very quickly!! I could not be happier!! I will refer her to all my friends, and posted about her on Facebook. AAA, and Sarah Brennan are the best!!

Da
Review №20

I called Carol and explained what I was looking for. She found a vehicle to meet my needs at a fair price, with absolutely no up-selling pressure for extra options, extended warranties, etc. She had the car delivered to my local AAA office, we met and she walked me through all the new features (Its been 15 years since I last bought a new car, much has changed!) A very pleasant experience, will do this again next time.

Na
Review №21

I worked With Carol day from AAA auto buying service in Mesa. She was great! As a young buyer she was able to help and guide me through best options and ways to get everything I need At a affordable cost. Thank you!

Ti
Review №22

1st time user, great experience. I have recommended this service to others, and would use it again in a heartbeat.You should have a (very) good idea of the vehicle you want, maybe two choices, as the service isnt meant to handhold you through choosing a make/model. AAA also priced options.Two major pluses: HUGE time saver in the actual purchase process, and the price was fantastic.

NI
Review №23

I worked with Kevin Gordon and it was an amazing experience! Because of my schedule, I needed to do everything over email and text. Kevin found the exact car I wanted at a reasonable price. He took care of everything and drove it to my house and dropped it off.I cant say enough great things about Kevin. If youre looking to buy a vehicle, hes the man to talk to there! Thank you so much!

La
Review №24

This service is wonderful. It is definitely worth the cost of membership to get this Service. This is the second time I used the car buying service. The first time was in 2014. I talked to different consultants each time. Both were very professional and knowledgeable about the different makes and models of Cars, financing and dealers. They both negotiated to get the best price for my trade in. This last time 2 weeks ago (June 2021) I worked with consultant Carol Day at the Mesa AZ AAA facility. She is fantastic, she has a warm personality with a great sense of humor. She got back to me within minutes of me emailing her with my request. I emailed her on a Friday with my preference. She contacted me to talk further. She worked over the weekend to find me what I wanted. On the next Monday I had a meeting with her to discuss what she found. I made my decision and she got the ball rolling on getting me my new car. We met that Wednesday to sign the papers and to take delivery of my new car. The whole process to 3-4 days total to accomplish. It was great that I didn’t have to deal with dealership salespeople. She took care of it all. If I did this myself I am sure it would have taken at least twice as long and I probably wouldn’t know if I got a good deal. Thank you Carol for making the process so smooth and easy. The Car Buying service is definitely the best feature of AAA membership.

BO
Review №25

I have been buying/leasing cars thru Goodyear AAA for a number of years, first with Gabe and now with Mike. It has always been a fantastic experience. Tell them what you want, and they call you and say, Come take a look. Usually, always meets our criteria. I lease every two years, so always have a new car!!

Sh
Review №26

I used AAA car buying service when I got my 2019 2 door Jeep Wrangler and the process was super easy, which is why I opted to use them again. This time I worked with Kirk Wade and I told him I needed a car asap due to me just selling my 2019 Jeep Wrangler and not wanting to wait too long without having a car. I gave Kirk a few pieces of information about what type of car I wanted and he found the perfect car for me the next day and brought it to my apartment to see it! I was able to meet with him today to finish the process and he made it so easy and enjoyable for me. He’s very lively, easy to communicate with, and personable. He kept in very constant communication with me with emails, text messages, and phone calls about every step within this process. I would very much recommend Kirk Wade and AAA car buying service for a very easy and quick process into purchasing a car!

cr
Review №27

I had a wonderful car buying experience with AAA buying service. I worked with Kirk Wade and he was friendly and responsive to my needs. Thank you Kirk. I now have a beautiful 2021 Rouge Platinum.

Ed
Review №28

I purchased a car from Kirk Wade through AAAs car buying service. I had read all of the 5 star ratings on Kirk. My experience echoed these other reviews. Its the only way to buy a car! From beginning to end, I was out of there with my new car in less than two hours. Kirk was awesome, from start to finish!

Th
Review №29

Kevin really goes out of his way to be professional and seek to fulfill your needs on whether it is for a used vehicle or new.

De
Review №30

This is the second time I have used AAACar buying service. So easy, convenient and no dealing with the hard selling dealerships! This year proved to be very lucky on my part as new cars are in short supply. Thankfully, I had called Steve in time for him to secure the car I wanted. I will always use AAA for all my future car buying!

Je
Review №31

Weve bought three cars through Carol at AAA Car Buying, and the experience has been fantastic every time. No matter what weve thrown at her, Carols delivered. First time buyer? Check. Needed something ASAP? Check. Replacing a car with something newer? Done. Every times been different, but the service has been the same: outstanding.Wed highly recommend them to anyone looking to *really* take the stress out of car buying.

Am
Review №32

Best Car buying experience ever!! I am thrilled with my purchase, and thanks to Sarah Brennan I got everything I wanted - a great car, great price and great financing. All without ever having to walk on a car lot. There was no haggling, no pressure, and no allegiance to any one manufacturer. Sarah was genuinely invested in me, and ensuring that I got exactly what I was looking for, even though I didn’t fully know what that was when I walked into her office the first time. We explored the options together. Her knowledge and industry savvy was remarkable and I feel confident that I made all the best decisions. AAA car buying and Sarah are the bomb!

Le
Review №33

This is the second time I have used AAA Car Buying Service to purchase a vehicle. Carl is very knowledgeable, friendly, highly professional and made my first solo car purchase a breeze. Last week it was time for me to buy a new car. I contacted Carl at AAA, hopeful that he was still working there, and this time he had to work a lot harder. I had narrowed my choice down to 3 different cars and needed his guidance and resourcefulness to make a decision. Unfortunately for me, there were almost none of the cars I wanted available due to the worldwide microchip shortage. Carl was able to locate the one and only vehicle in the whole area. I drove it, loved it and was spared all of the hassling and hustling that I would have encountered at a dealership. Carl spent several hours explaining all of the safety features and the new functions of my very intelligent new car to me.Believe me, its very intimidating as an older, single woman to go into a car dealership to buy a car. I will only purchase my cars through Carl at AAA Buying Service.

Ry
Review №34

Infinitely better than going through a dealership. They are professional and the process is very easy to understand/navigate. Wonderful experience.

Ro
Review №35

AAA car buying service is the way to go, hassle free and simple.Ask for Carl Rispoli. We have bought 2 vehicles from him so far.

La
Review №36

Once again AAA Car buying and Sarah made a process I hate, painless and smooth. I so appreciate have this service available.

Gl
Review №37

Fantastic service!! Ron was able to find the exact vehicle we were looking for. He returned calls and answer email immediately throughout our interactions. The best service we have ever experienced!! We love our new vehicle. Thank you Ron for a making this a great experience for us.

Je
Review №38

We were blown away with this effortless, seamless, professional car buying approach!! Sarah Brennan in Phoenix not only found the exact new car we wanted in two days (one the local dealer claimed would take 3 months to order and get), but once she got it, delivered it to our door with all the paperwork filled out, and a 45 min. personal tutorial explaining the new safety and technology features of our new SUV. She even negotiated the sale of our trade-in for a great price, and drove it away when she left! We couldnt be more pleased with the entire process. And as an AAA member, we got it all for free!!!!

Sh
Review №39

My experience here was just amazing. I believe Joe was just as excited for me as I was to be getting a new car. He worked really hard to find the perfect car for us at the price we needed. It is even better than I imagined. So grateful for his help and kindness. I highly recommend AAA Car Buying and Joe Shultz! Thanks again for a truly wonderful experience!

Ro
Review №40

Peter Murillo thoroughly researched the vehicle we test drove and had answers to all of our questions. His hard work made the process as easy for us as possible, including coming out to our residence to finalize paperwork. He comes highly recommended and we will definitely work with him again in the future.

Ja
Review №41

Ron purchased two Toyota cars for me ten years apart. Whenever we talk I feel like he is family. Always helpful. Brought my first one to Sedona. I felt I got the best deal without having to hassle with a car salesman. I will always use this service in the future.

Ba
Review №42

I needed a car immediately (that day) & was connected to Kevin Gordon through my excellent, as always, AAA agent, Debra Lujan. Kevin found the exact type of car in my price range over the phone & then he & his assistant Laurie, drove to Phoenix to bring the car to Tucson so I could test drive it. I walked out of the AAA office later that afternoon & drove my new car home, all insured! I test drove & bought a car & got insurance in 1 office in a matter of hours! This was extraordinary customer service under an unexpected deadline & the professionalism & courtesy went beyond & it was fun too! Thank you All!

Al
Review №43

Such a great experience with AAA car buying, seriously Sarah makes it so EASY! Being able to tell her what I want, letting her find the best deal and then I just come and pick up the car! Couldnt be EASIER! I would recommend to anyone, who is buying, leasing or selling.

Sa
Review №44

The help and consideration was invaluable, I needed an economical small vehicle for transportation to and from school,with payments that stayed in my budget range, I couldnt be happier with AAA Car Buying help,and my purchase!

Jo
Review №45

Sarah Brennan did and amazing job hunting down a fantastic Crosstrek for us. With the manufacturing shortages it was a feat to do. I think there were only two cars available in Arizona and Colorado with only a few ones coming in. She negotiated the price down from the sticker price in the window by a few thousand and we amazingly had a new car within a week and a half of being approved for the loan by our lender. It was a super smooth process without any haggling.

De
Review №46

We bought a car from AAA CAR BUYING ARIZONA. It was such a great easy experience. Kirk Wade brought the car out for us to test drive. When we decided yes, he drove it back the next day with the paperwork to sign, 45 minutes later he was driving away in our trade! No more dealerships! Thank you Kirk!

Ch
Review №47

I had an excellent experience. Got an awesome deal on my 2013 Hyundai Elantra, 30,000 miles. Perfect conditions and many amenities. It was approximately$10,000.

Ma
Review №48

This was the easiest car buying experience I have ever had. Ron acted immediately to get me the car I wanted and the price was consistent with sites I had visited before going to him. The delivery was on time and flawless. Would definitely use AAA and Ron again

Ra
Review №49

Carol is awesome! AAA sells top-of-the-line vehicles without the hassle of going to a dealership. No hidden fees. We found the car we wanted and we were in and out in a couple of hours.I will not hesitate to recommend Carol to my family and friends.

Li
Review №50

This is the second car I have bought through the AAA car buying service. My agent, Carl, is absolutely the best. He is truly concerned with the buyer having a pleasant and professional experience. After my first experience buying a car with Carl, I knew I would never buy a car from a dealer again. AAA car buying services are the best kept secret in the automotive area, but they shouldnt be. This is the only way to buy a car.

st
Review №51

Its been a great experience with Hugo Garita in Gilbert office he is patient, friendly, knowledgeable on most of cars and helping you to deal with a good price from dealership no hassle at all. First time feeling buying a car is so easy. Incredible! Thank you Hugo!

Mr
Review №52

I worked with Peter in the PV office and he is amazing. This has got to be the best way to buy a new car. No dealer haggling or negotiating. Thanks AAA and especially Peter for making this a smooth process.

La
Review №53

Best car buying experience I have ever had, hands down. I went into to AAA in Mesa near Greenfield and Baseline last week for passport photos. Noticed the Car Buying sign and went in and met Carol Day. I told her what I was looking for...which was a harder to find vehicle, and in just a few days, she had the car. She brought it in for me to test drive and I loved it! They gave me a great trade-in value and I walked away extremely happy. This was the best car buying experience I have ever had. No stress, no fuss...Carol made it a pleasure. Will absolutely be going back to her for any future vehicles I need. Thank you to Carol and to AAA Car Buying for the excellent service!

C
Review №54

We had the pleasure of working with Carl Rispoli back in 2017 to help purchase our new car. He was honest, kind and quick to answer all my questions at any time of the day or night. He brought cars to our house to test drive until we found the exact car we wanted. He explained all the car features as well as the financing in detail. The transaction was quick and efficient with no sales pressure. He made the car buying experience so memorable that we contacted him again to purchase our second new car in 2021. Carl still provided the same wonderful service as before while finding us the best deal for the car we wanted. I have only wonderful things to say about the whole experience, but Carl truly made it that more amazing! Thank you AAA for providing this service to your clients and thank you Carl for your astonishing service!

Ca
Review №55

Our consultant, Carl Rispoli, understood what we were looking for, offered an option that exceeded our expectations, gave us good value on our trade, respected our budget, and delivered the car we bought in great condition. He handled the closing in a way that was both informative and efficient. No pressure, just a commitment to do right by AAA members. We worked with Carl before, are glad we worked with him again, and would work with him yet another time.

Am
Review №56

Carol made things super easy....all I had to do was sign papers. She brought the vehicle to my work to test drive. The whole experience was well worth it and very efficient. This is the route to go!!

Ma
Review №57

My car buying experience with AAA was a joy and far removed from the kind of ordeal buying at a dealership entails. Carl Rispoli was phenomenal and walked me through each step from beginning to end. I got a great deal, a wonderful car and all the paper work was done at my kitchen table followed by Carls explaining all of the ins and outs of the car. Carl is very professional, really knows cars and tops it all off with a great sense of humor and exuberance. I highly recommend AAA car buying service.

S
Review №58

We have used AAA car buying a couple of times. It is the easiest way to purchase a new vehicle. The process was seamless. We noticed our new SUV had some rail dust on it after we purchased the vehicle and Carol of the Mesa, Az. office set up arrangements within a day to fix the issue. Thank you for the excellent customer service and value you were able to get us on our new Lexus.

ar
Review №59

Working with Carl Rispoli on buying a new Toyota 4 Runner was the easiest car buying experience I have ever had. He got me a great deal on the new car and a great trade in value on my vehicle. He delivered the new car and took the old one. He is a great guy to work with.

Jo
Review №60

Sarah Brennan did a fantastic job helping me get the best possible deal for my 2021 Honda Civic Sport lease.Sarah is a great listener. Because of her listening skills, she has the ability to find the car thats right for the customer. She is quite professional, helpful, and knowledgeable. Additionally, she always is on time doing the paperwork and getting your car to the AAA site.Its a pleasure to do business with Sarah; this is the second car that I have leased from her. I received numerous dealer offers on my 2018 Honda Civic Sport since late last summer, but I dismissed them because I wanted to do business with Sarah, and I am happy that I waited so that I could work with her.Sarah has earned my highest recommendation.

De
Review №61

Thanks, Kevin Gordon and AAA, for making our car buying experience simple and pleasant. From selecting our car, trading in our current vehicle, and test driving our new Civic, everything was handled in a professional and efficient manner. No hassling and haggling! We have used your services twice now and if we need another car some time in the future, we will certainly contact you again.

Cy
Review №62

Buying my new 2020 Honda CRV - EX through AAA Car Buying Service in Gilbert, AZ was the absolute best car buying experience I have ever had, and I will never attempt to buy another car on my own ever again.On November 16, 2020 - I crashed my 2017 Ford Escape on my way home from work. Although I wanted to have it repaired, my auto insurance totaled it because of the extensive body damage plus the airbags had deployed. Reluctantly, I started the process of trying to locate a replacement car ASAP. However, as everyone knows - buying a car can be an extremely frustrating and stressful time. I visited my local Ford dealership and well as a Toyota and Honda dealership. I also reached out to True Car, Costco and Sams Club Auto Buying Service for assistance. Needless to say, it seemed like every Ford, Toyota, and Honda dealership in Maricopa County was begging me to come in to make a deal. It got to the point where I stopped answering my phone or checking my email.One day, my husband and I stopped at the local AAA to pick up some maps and noticed they had a car buying service. At this point, I was ready to give up looking for a new car and just keep renting from Enterprise. However, we inquired into the service and was introduced to an Angel by the name of Tod Hale. Not only was he warm, funny, caring, compassionate, patient, and understanding - he was incredibly professional and inspired trust and confidence. He took the time to ask a ton of questions on what we were looking for in a new car (small/medium SUV with every safety feature possible) and answered our every question.We decided to narrow our search to a 2020/2021 Toyota RAV-4 or a Honda CRV - EX preferably in dark gray. We met Tod on Monday, November 23rd and we were driving our brand-new car home the day after my birthday on Wednesday, November 25th. Not only did Tod locate the perfect car with all my wanted/desired options and color, he also handed the financing portion and managed to land me a 1.9% rate - WooHoo!!! He also managed to get $2400 in dealer accessories (ZakTek paint protective finish, window tint, rock guards, wheel locks, and a trunk tray) thrown in for free.Tod not only introduced me to my car, he gave me a tour and showed me to operate it. He also encouraged me to call/text/email him ANYTIME with any questions or concerns. Tods patience and understanding was really put to the test when I called him in a panic the next day (Thanksgiving) to report that I had just went outside to discover my sunroof and all my windows were wide open. Tod calmed me down, admitted he didnt know what happened, but would check with the Honda dealership where he had located my car (Showcase Honda in Phoenix).By the Monday after Thanksgiving, I had my answers (a cute little feature that the owner could activate from the remote to open the sunroof and windows to let out hot air to cool the interior faster especially during the summer). Soon after I received a call from Steve Marion from Showcase Honda, who reiterated Tod’s explanation, plus showed me several other neat features.If you want to spend days and weeks traveling around to various dealerships to play games with salespersons and the finance office, be my guest. If you want an easy, painless, stress-free and even fun car buying experience, go to the AAA office in Gilbert near San Tan Village and ask for Tod Hale. Trust me you won’t regret it. We got a fair price, awesome financing, and spent less than two hours from start to finish getting our car. I’ve been driving cars for 40 years and this is the very best car buying experience I have ever had and I won’t go back to shopping at car dealerships ever again.

Ju
Review №63

Ed from AAA car buying in Tucson, AZ takes care of our car buying needs. Ed has perfectly negotiated 4 vehicles for us. His negotiations saves us time, money and we get the car that we are looking for. We are telling others to use this great service.

Ma
Review №64

I had a wonderful experience with Kirk Wade on buying my new 2021 Subaru Forester! He got me the perfect deal and I cannot be any happier. He was very kind, understanding and professional and I wouldn’t have gone with any other business than AAA. Would highly recommend! Thank you so much Kirk and AAA!

Ba
Review №65

We wish to take this opportunity to Thank AAA Car Buying and Tod Hale for their service and reinforcing our commitment to AAA Car Buying for the highest quality and service in the industry.Tod, reaffirms why we return to AAA each time for over 20 years of car buying. Tod, always provided us with uncompromising personal service every step of the way. We presented him not only with very finite specifications but, a very defined financial constraints. A Herculean Task, however, Tod through his passionate professionalism exceeded our requests and time frame. Through his efficiency of strategic planning and organization, clearly defined our wishes and was able to provide results quickly and produced our vehicle of choice. Tod was always conscience of our time and never wasted it.Thank You AAA for the opportunity to work with Tod. Due to Tod, we look forward to continuing a successful relationship with AAA as our choice for vehicles.Rod & Barb

St
Review №66

The service we received from Kirk Wade was outstanding. Beginning with our initial telephone discussions, Kirk seemed trustworthy (the fact the he worked for AAA went a long way toward establishing that foundation).Kirk promised a pristine vehicle, and he was right! The vehicle was clean, had been properly detailed and all there were no obvious mechanical issues.The buying experience was low-pressure and quick. And the value for the money was hard to believe. Thanks to AAA Car Buying and Kirk Wade!

Ai
Review №67

Michael was a pleasure to work with. He made the leasing experience so easy and wonderful. I told him what i wanted and he just made it happen. I have suggested many to AAA for their car leasing/financing needs bc its just made painless and very convenient. Thank you Michael for all that you did. I love love love my car!!!!

De
Review №68

Tod Hale has changed my car buying experience forever! I will never step foot on a Dealership lot again for the purchase of a vehicle. Tod took out all of the headaches one can experience when buying a vehicle. No haggling with the Sales Manager at the Dealership. No long hours waiting in the showroom, while they have a copy of your drivers license. No bait and switch on price or financing.Send Tod in to do the brokering for for you. NOT ONLY will he be your best advocate, he will get you a deal you cannot beat anywhere!Tod is down to earth. He doesnt push anything. He has a heart of service!This is my second time working with Tod. I was impressed the first time a few years ago... and even more impressed this time around. He does not disappoint.I am so grateful to have found him. I try to tell as many friends and family about the services he provides.If you are thinking about getting a new vehicle, think first about working with Tod.. the rest will be so much easier!

co
Review №69

Ron and Joe help set me up with my first ever vehicle purchase. The process was smooth and they were extremely helpful. I’d highly recommend their services with car buying to anyone.

Ja
Review №70

Hugo was awesome! We were in the market for a used Toyota Camry but he was able to get us a brand new 2021 Camry for nearly the same price! Then he came to our house for the car paperwork, no six hours at a dealership But 90 minutes going over and signing everything. Then he found buyers for our 2002 Camry and got it taken of the balance of our loan for the new care. He came back the next day to finalize some paperwork and then he drove our old Camry away! This entire experience has been a real blessing and I encourage every AAA member to use this service. Im also telling everyone I know who needs a car that they might consider joining AAA.

Br
Review №71

We tried two different dealers to find the vehicle we were looking for and then remembered that AAA had a car buying service. I filled out the form on the AAA website and was contacted by Carol from AAA after a few minutes. I told Carol what we were looking for and within 30 minutes she located the vehicle, negotiated the price (better than Costco), and had it ready at the local AAA facility for us to pick up 48 hours later. I will never use a dealer again after the amazing experience that I had with Carol. Thank you AAA and Carol!

Ru
Review №72

This is my second car buying experience with Kevin Gordon and it was effortless, congenial, gracious, efficient, prompt. Just cant buy a car any easier than with Kevin. I recommend AAA Car Buying and Kevin to everyone.

lo
Review №73

Had a great experience. Found the new car I wanted, handled trade-in, financing, and brought to my house!! Definitely recommend AAA Car Buying.

Ca
Review №74

Kevin Gordon made my experience of car shopping not only enjoyable, but stress-free! Which, when it comes to car buying, is practically unheard of. I was put into the position of looking for a new car, unplanned, because my previous car had a sudden transmission issue. Kevin was not only understanding of my disappointment with my previous loss of vehicle, but was empathetic and sincere when advising on next steps. He asked what I was looking for and was genuinely interested in helping me find something new that I would love, and could afford. He never tried to pressure me into something I wasnt looking for or comfortable with, and always made sure to explain different options when they were presented. He is not only personable, but a genuinely friendly, and more than willing person that wants to help you get what YOU want--not the most expensive car or the easiest option. He was so patient with me while I weighed the different options I was looking at, and never pressured me to spend more than what I could ideally afford. He presented advice on financing and the options to refinance in the future if the interest rate wasnt at my liking. I have never had someone so helpful, and not at all motivated by personal gain, help me with such a big & important purchase. Ultimately, Kevin helped me find my dream car--a used 2018 4Runner, that i could afford! All the patience and research paid off, and I am SO happy and elated with not only my car, but my experience with Kevin! THANK YOU KEVIN, I absolutely LOVE my car, and I cannot thank you enough for helping me get here.

jo
Review №75

Carol was fantastic! We needed a car fast and she found us a great deal and also maximized our trade in value. she also secured financing for us and did all of this in one day! Really appreciate your fast response and professionalism. We have now used AAA Car Buying for our last three vehicles and will continue going forward.

S.
Review №76

Carol Day of Mesa AAA Car Buying has been exceptional to us from day one. We first met her when my husband wanted to sell his diesel truck.We were surprised at how quickly she sold it and for more than we were expecting. Carol, then in a short period of time found him a smaller truck.Then our granddaughter moved here and wanted a smaller vehicle, again Carols expertise for selling and buying was amazing. our granddaughter has been very happy with the car Carol found for her.Now were into 2021. My husband and I decided we both wanted new cars, but we didnt want to deal with dealerships. So we called Carol, told her what we wanted and about when we wanted them. Again Carol exceeded our expectation on both getting our new cars and the trade in of our old vehicles.

Ar
Review №77

I had a AMAZING experience. All of the cars are absolutely gorgeous and they really work with you and pay attention to all of your likes and dislikes. After telling them the pros I need I was instantly stunned at how beautiful the very first car showed was and ended up buying it. I highly suggest this place. Im never buying another car anywhere else!😄

ja
Review №78

I would like to give a Big Shout out to SarahAnd her team. Sarah helped making my buying experience easy in so many Ways! She even drove my new vehicle to my house to help me out. Thank You 🚗🚗🚗

Ge
Review №79

I strongly recommend contacting Steve Guess at the Sun City West AAA Car Buying Service because he has great experience obtaining cars and I was and am so very pleased with his kind and helpful service. I feel his skills are so helpful in our area and I will be sharing this experience with my friends. Steve has all the answers to questions I asked of him and he was extremely helpful during the experience. Thank you to Steve and his team.

GI
Review №80

I could not be more pleased with my experience!! Sarah Brennan was THE best to work with... super friendly, great listener, always responsive & I never doubted anything along the way because she made sure I felt that she always had my best interest in my mind.In a matter of a few days, I had exactly the vehicle I wanted & not once did I have to step foot in a dealership & feel that dreaded sense of overwhelming pressure they’re famous for. Sarah did it all from finding the car in another state, having it shipped, cleaned, financed & even personally delivered it to my driveway!Superb experience, I highly recommend!!

Di
Review №81

We purchased a new vehicle from the AAA Car Buying Service. The only requirement is having a AAA membership. Our sales consultant, Holly Martin, was fabulous. We test drove our car. We then told her the color we wanted and purchased it from AAA. We never had to deal with the hassle of a car salesperson. All our dealings were done through a local AAA office. Holly got us the best price and the exact vehicle we wanted after checking all the local dealers in the area. We loved the ease with which the whole deal transpired.

La
Review №82

Kirk helped me buy my new car. He brought a few options to my home to test drive, got me a great price, and Im very happy with my car. Only 20 minutes to do the final paperwork!

Ph
Review №83

Kirk at AAA Car Buying was knowledgeable, professional, and friendly. Service was efficient and pleasant! Kirk took the stress out of buying my new car and I got it done quickly. No haggling or negotiating at the dealer. I recommend Kirk and the AAA Car Buying team to anyone interested in a smooth and easy car buying process. Thank you!

An
Review №84

Best car buying experience. In and out. No waiting, or coaxing by salesman. If ever I need another vehicle, I hope Peter Murillo is available.

Ma
Review №85

Some years back, I bought a used pickup from Carl at AAA, and it was the most honest, friendly, and positive car buying experience Id ever seen. No tricks, no pressure, no gimmicks. Four years later, I went back and bought another vehicle (this one new) from Carl, and he remembered me. The experience was once again quick, easy, friendly, and honest, and a better price than I could have gotten at a dealership.I cant see myself buying from anyone else as long as Carls still slinging wheels.

St
Review №86

Carol Day is fantastic. She took the work out of car buying. She negotiated a great price and got me good value on my trade in. She had the car brought to AAA and I was in and out in less than an hour. Will use Carol again and highly recommend her.

Pa
Review №87

I just traded an older car and bought a slightly used one with this company. Holly Martin worked with me. She was wonderful. Such a pleasant experience. I have no idea why anyone would go to a dealer instead of here. This is the first time I can say I enjoyed buying a car.

Ju
Review №88

Ed Bukoski of Tucson AAA made my car buying experience simple and easy. This was the first time I used a car buying service. I have always dealt directly with dealers in the past and feel competent doing so, but I just did not have the appetite for it this time around. It was a pleasure to bypass the dealer process and let Ed handle the details. I knew the model I wanted to buy but it took me some time to fully understand the options available and arrive at what was an acceptable car. After showing me some local options, Ed was patient, quick to realize what I really wanted, and worked to find me exactly the right car elsewhere. He set reasonable expectations of the time frame to get it, so I was pleasantly surprised when it arrived sooner than expected. Ed took the time to make sure I understood the basic operation and features of my new Lexus RX350 and made sure I knew he was available for any follow-up questions. I highly recommend his services.

Gi
Review №89

Carol was awesome and was there for me during the entire process. She responded and answered all my exhausting questions and was very professional, knowledgeable, and very patient.

Za
Review №90

This was hands down the best way to buy a car! I will definitely be telling everyone about this and sending them to see Carl Rispoli. He made the car buying experience TOTALLY AWESOME!

Yv
Review №91

Ed was exceptional! I appreciated his professionalism and Wow his knowledge of automobilies. Eds work with me was transparent and he was always available to discuss the car buying process and he answered all my questions in a timely manner. When I had to leave a message he would call me right away. I will tell everyone that I will not buy a car from a dealer, I will go directly to Ed! He also brought my new truck to me at my house! Thank you Ed.Yvonne

ri
Review №92

Kirk was a thorough and proactive professional. We drove a number of vehicles, and he listened to us. We are happy with our new vehicle, and with the service.

DO
Review №93

I can ‘t believe the Professionalism of Carl. He worked so hard to help me find the perfect fit for my next vehicle. He never pushed or tried to sway me. And the knowledge Carl has about cars just blew me away. I will NEVER step foot on a car lot again. It’s AAA Car Buying and Carl for me!!

No
Review №94

This is the third time we have used AAA Car Buying. As always, it was professionally handled. Peter made the process easy for us. From initial conversations about different car models, to test drives, and finally making the purchase and trading in our old car, everything was done at the Greenway and 40th Street AAA Office. Peter gave us just the information we needed to make decisions about the financing and the amount of down payment to make. We got a terrific 5 year rate of 0.9%. We would never buy a car any other way.

Ji
Review №95

A friend referred me to AAA buying service. My representative was Kirk Wade. Could not have had a better person to work with in purchasing my new vehicle. He answered all my questions to my satisfaction and he was very knowledgeable and professional. I knew exactly what I wanted and things went forward without a hitch. Paid cash for the vehicle by wire transfer from my bank. He gave me specific instructions and the process went smoothly and quickly. Would highly recommend Kirk and AAA buying service. Jim Brown

Pa
Review №96

Kirk Wade was a tremendous help during the trade-in of our former car and the purchase of another car from a dealer. We had some challenges with the lender of our old car but Kirk hung in there and offered some sound advice as we waited for the title to show up. He is patient and cheerful and we will certainly use him when the time comes for another car.

To
Review №97

I had gone through AAA for a car a number of years ago and Mike Willand was my consultant. I was sure glad to find out he was still there. My wife and I signed to buy our car a while ago and had been waiting for title to come through. Well a car with a few more bells and whistles came up and Mike gave us a chance at it. We signed, but when we got home my wife said she didnt really like it. So I called Mike and he said bring it back. We did. Because he had left on vacation, there was a slight glitch, but he took care of it. When he got back today, the title from the original car we wanted had come through. We went into the Sun City West office and were done with the paper work in about a half an hour. We couldnt be happier with our nice RAV4. And Mike is the best car guy there is in the world!!!!! Keep up the good work Mike

Ri
Review №98

Over the past 5 years, Ive purchased 4 vehicles from Tod Hale with AAA Car Buying service. Our recent purchase, a 2021 Toyota 4Runner, was such a great experience! We were able to get the exact vehicle we wanted at a time when inventory is low and certain vehicles are high in demand. Tod got us exactly what we wanted, negotiated a great price, and then delivered it to us all the way in Buckeye! In short, I would highly recommend this service and wouldnt hesitate to do it all again. If I ever need another new vehicle, Tod will be my first call, just like he was on the last 3 vehicle searches! Thanks!

Am
Review №99

I worked with Sarah on selling my old car and purchasing a new car. This was the least stressful car buying experience of my life. It was so quick and easy. Sarah was beyond helpful and so nice. I will absolutely refer to my friends and family and will definitely come back when I need another car.

La
Review №100

Best way to buy a car. Paperwork start to finish less than an hour and that was with calling an auto insurance company to get coverage.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:5402 W Roosevelt St #106, Phoenix, AZ 85043, United States
  • Site:https://used-cars.mwg.aaa.com/
  • Phone:+1 480-858-0445
Categories
  • Auto broker
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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