Where the repairman did arrive within the time frame the job he performed was terrible. There was glass left all over the dash. We thought the new windshield had a chip so a manager came out to check it. He said it wasn’t a chip it was the rain sensor. Well, our vehicle doesn’t have that function. Then when we went to use the windshield wipers they now don’t work. This is a brand new 2021 and I am upset and waiting for them to return my call to see if they are going to correct their poor quality in workmanship.
Amazing job user these guys 4 different times. I had my windshield changed out today and Kim in the Phoenix office was very courteous and professional. Danny the glass installer was awesome
The office staff was ever so helpful and the tech came to my place of employment, thanks for that. I have no complaints or issues what so ever.. Its been 7 days, and all is good. Thanks so much Clearview Glass !!
Absolutely don’t use. Lied about everything. Missed 2 appointments, and over charged me through Jackson’s for oil change and car wash that they were supposed to do free. Run from them.
The technician did come out and fix the issue noted below the day after I posted this review.They do not stand by their work! The Clearview Auto glass representative was extremely responsive and quick to replace my windshield. Clearview also expeditiously filed a claim with my insurance company for said replacement. Afterward, I realized air was seeping in through the windshield when driving on the freeway. My windshield was replaced on 9/10/19. I started calling on 9/17/19 to have this issue addressed. The representative, Greg, stated he would get the technician out to fix it. The technician, Johnny, never shows. Every day, Johnny is supposed to call or come out the following day. I spoke with the technician personally, twice. He stated he would be out 9/21/19, never showed or called. I called the technician who said he forgot all about it. Johnny assured me he would be out on 9/24/19, never showed or called. Clearly, they have no intention of fixing this problem. I will be filing complaints with my insurance company, the BBB and anyone else I can think of along the way. I recommend hiring a more reputable repair company that will address installation issues.
I have used Clearview Auto Glass twice now (last time was about two years ago) then yesterday for my newer vehicle and both times were great. They worked with my schedule and got my claim filed and windshield replaced same day! Not only were they helpful and polite, the gentleman who did my windshield was punctual, nice and even wiped down my car all nice after he was done. Thank you and I will forever keep my windshield business here.
Fastest windshield replacement Ive ever had, James was excellent, quick, easy to work with and did a great job. Quality work and quality parts - would totally use again! Thanks
Jordan the tech that did my install was great! Shane that set up the install and called my insurance was great. Couldn’t have been a better experience. Thanks guys!
Awesome customer service. Got a new windshield and tint and $100 cash. Greg was awesome to work with and couldn’t have got a better deal
Clearview and James did a great job on setting up my appointment to make it convenient for me, then showed up in a timely fashion and did a great job on my windshield
The owner was very nice and very professional; however, the employee that they sent to replace my window left my door open. There were multiple things stolen out of my car. I called and told them what happened, and they said they will call back i never received a call back. I have two little babies i work hard for everything i have. I found it very unprofessional that no one reached back out to me.
Tech, James installed windshield glass, excellent job, friendly.
Highly recommended by my coworkers family. They have relied on Clearviews services over the years.I called on Saturday evening and Monday at 8am, the repair guy Michael was early and showed up to do the job. Jerry who answered the phone was very meticulous in trying to figure out the exact window size out of 6 possible choices for the car I was driving! All 3 gentlemen were extra helpful in facilitating my insurance company reimbursement too!I am trully grateful for their reliable and reasonably priced services. Hope you will call them up for your windshield emergencies!Thank you Greg and Jerry!Safety and emergency solved!
Easy once you have the claim filed
GREG the owner and his helper installed windshields in 2 of my vehicles and scratched and cut both of the dashboards and interiors. We sent him pictures of the damages which they ignored and he never responded to us. I gave him and opportunity to make it right and he just blew me off. I called state farm to stop the payment to them but it was too late. By the way, they are not on my state farms agents list of preferred glass installers. Do your self a favor and only use your insurance agents glass installers. I wish we did. Recently He had the nerve to send me a text message months later asking if I had any other cars that needed windshields in them. I called him (he finally answered) and told them he still owed me money for the damage he did to my vehicles. He then responded with a tirade of curse words accusing us of trying to scam him. Now he is LYING and saying that our vehicles were already damaged and he has pictures (that he cant show me) to prove it. Both of our cars had the original factory windshields in them that had never been changed! Mistakes happen in business, I get that, but when an owner refuses to fix his mistakes and ignores his customers, he must be called out. By the way, less than a month later one of the windshields leaked so bad when it rained that it had to be replaced again by a reputable glass company. See you in court Greg!
Very bad experience!Missing appointments, horrible customer service be aware !!!
I was an employee.who is still waiting for my payroll check to be mailed to my home, Like peter said he would do I still have not received it I am wondering if this is another run around company.Gerald Cottle, purveyor of glass tinting
Call and ask for Josh. He is a rude punk....dont use this fake business. Call your dealership and get quality glass.
After 4 tries, windshield is still not installed properly. Just use someone else.
Thank you for fixing my windshield for free! :-)
Awesome stuff guys! Thank u!!!
I am the owner of Clearview Auto Glass and a lot of the reviews on here are not for my company not sure why they are giving us a bad review but they have us confused with a different glass shop.