user
Furniture & Mattress World
4020 E Thomas Rd, Phoenix, AZ 85018, United States
Appearance
Furniture & Mattress World

Comments
Mo
Review №1

Wow! Amazing service. Friendly and family oriented. Willing to work with any and everyone to meet their needsWe came in at 1pm and they still gave us same day delivery. I honestly can’t say enough about the experience. I recommend this store in Arizona 10/10 every time!We felt respected and very happy with our purchase. Very happy we came here first !

We
Review №2

Best place I come here every year have the best furniture an prices in town real family business clearance prices are amazing please come here 📝

Ma
Review №3

I needed a smaller height box spring for my bed to make it lower the floor. I called yesterday and spoke with a guy who I think was the owner or manager. He agreed to call me back but did not. I called again today (Saturday July 10, 2021 and spoke with a young lady and told her what I wanted. Again, she said that her boss would have to call me back. Its now been over eight house since I called and have now called twice. Its obvious that this company isnt interested in my business as their customer service is so poor. I would NOT recommend them as they do not follow through and make false statements. I will look around for another mattress store.

Vi
Review №4

I loved this place. I’m new to PHX AZ. And came here with my business partners to get some stuff for our new office, and We literally got the furniture and delivered on the same day. The service was amazing. Thank you so much. I highly encourage you guys to come by and get your furniture.

Cl
Review №5

High quality furniture at low prices. I was welcomed like a family, and the manager and his staff helped me qualified for No Credit Check financing, and I only paid $39 down to furnish my home. I received my delivery in the same day. Very good service.

Wi
Review №6

Very friendly and knowledgeable staff, prices are very good.

Mo
Review №7

Great hospitality and excellent new management.

Le
Review №8

Bought a day bed with 2 mattresses. Excellent prices and Samo tried hard to get me same day delivery. I needed the bed same day because I had family visiting us that night. That a was a saver. The bed protectors are very good and great prices. Thanks Sami.

Ni
Review №9

I absolutely love my chairs. I was treated very kindly and got a fantastic deal on the perfect chairs. I would give 10 stars if I could.

Jo
Review №10

I got good credit there Lamar help me online I think the owner its a great guy

Ed
Review №11

Excellent furniture excellent prices and excellent service. Very friendly staff. We saved about $1,500 by buying a living-room and dining room.

To
Review №12

Ahmar and his family took care of my family with honor and respect. His store is filled with quality, from its inventory to its people. I was fully satisfied with their services and values, honestly the best retail furniture store in the valley!! 🔥🔥🔥🔥🔥🔥🔥🔥

De
Review №13

Very suspect business practices. Sales person showed my father a memory foam mattress and said they could order it in a full size for $199. When I went in, I was shown a a coil mattress that was softer than my 15 year old mattress for $199. Told me at first the memory foam mattress was $299 and then changed it to $399.

De
Review №14

If I could give it a negative star rating I would. The manager/owner is harassing me for a order I cancelled before it was even delivered. Don’t waste your time with this place. It’s a total SCAM.

Yv
Review №15

Great place to shop. They have everything for your bedroom, living room and dining room. I purchased a Sectional and bedroom set and am very happy . The prices were great and the staff was awesome. They made my shopping experience enjoyable. I will definitely be coming back.

Lo
Review №16

We happened to stop in while looking for a bed and were very happy that we did. They were very friendly and very helpful without being pushy at all. There was a lot of nice looking furniture i the store, I saw a dresser similar to one I had purchased elsewhere but it was made much better and was $100 cheaper. But we ended up buying a great bed for a very good price and reasonable delivery ($40, not $100). I highly recommend Furniture and Mattress World and will definitely return when I need furniture.

Ra
Review №17

Incredible place to shop at. they have everything from your bedroom to outdoor decor. the prices are amazing. as well as the staff.

Ch
Review №18

If the story the manager told me about the furniture is true then they have some pretty good deals. I was shopping for a couch and they had a good selection in a small place which I like. Nearly all the couches were the same price except some specials and higher end (ugly!) stuff. Most also can be ordered in several colors but not fabrics. My sales person Andrea (?) was very friendly and helpful. I will stop in again to try to snag a deal!

Al
Review №19

Huge place with hundred sofas dining sets, bedroom sets and mattresses.Great Service, lowest prices in town. They delivered the same day. We used No Credit check financing, paid only $27 and took the furniture the same day.

Ed
Review №20

Love working here and helping customers find what they are looking for. I have found the value of furniture and I dont go anywhere else now to buy my home furniture.

Fu
Review №21

I bought Ashley sectional Sofa, and a bedroom set for half the price of other big furniture stores. I did the 90 days same as cash finances with no credit check, and was able to get my furniture and mattress on the same day. The delivery service and total experience was awesome. I recommend Furniture & Mattress World for those who are looking for high quality furniture at low prices.

El
Review №22

They over charge, you can find some of the same furniture somewhere else for half the price. I would recommend going somewhere else, try Pruitts or really any place more reliable.

Ro
Review №23

Great furniture for great prices, they are liquidators. Free delivery and assembly. Ill be back.

Mo
Review №24

Excellent customer service. The store got a very wide range of selection at relatively low prices compared to the market. I would definitely furnish my house from here!

To
Review №25

Beautiful furniture with great prices. There always so helpful with customers in finding the exact furniture or items your looking for. Very wide selection of name brands.

Ar
Review №26

Ripoff!! Bought a good mattress and delivered a cheap one, and wouldnt fix so cancelled all purchases. Then charged $200 restocking fee on products we never even received. Crooked manager.

Jo
Review №27

Had an amazing experience boaght a leather couch was delivered the same day highly recommend very professional

Kh
Review №28

Great offers high quality flexible priceThanks for all staff.

Al
Review №29

Service for Edna (i believe) was amazing. She helped us pick out a bed. Although yhe mattess we got was a custom made mattress not a special one so it did not fit the frame we purchased for it by like 6 inches. When we called about it the manager said he would send us a comfy mattress. I said no, we arent going to accept a mattress that we havent tested so he worked with us to get us what we wanted and had it delievered the same day. Im happy with this place. Would recommend it.

Ma
Review №30

Bought a couch here and paid $100 for same day delivery. The delivery men hit the stair railing with my couch, which is a white leather 2 piece sectional. It put a gash in the leather. I pointed it out to the delivery men and they didnt say anything. I called the store and was asked to text a picture to the owner. The owner then replies that this was a floor model and it must have had the tear in it already. I inspected the couch before purchasing it and I was concerned about a discoloration. I definitely would have noticed a tear the size of my pinky nail. Im not sure if lying is a practice of theirs or if they were calling me a liar. Either way, I wont do business with them again. Just be careful and dont let the delivery men touch your furniture.

R.
Review №31

I needed a mattress the very next day. They delivered it to my bedroom the very next evening, was very pleased with the speedy service!

Ra
Review №32

I bought a box springs from Furniture & Mattress World and found they have awesome customer service, very friendly and informative employees as well as a high quality product at a competitive price.- Raes mom Christine

Do
Review №33

This guy is no better than the dirt under your feet. His furniture is just a cheap ripoff of Ashleys furniture. I wouldnt recommend doing business with him even to my worst enemy. Look up his name on google before you go in that will do all the talking.

Ta
Review №34

Got all furniture from here on credit love it

Em
Review №35

The store is very crowded with furniture and difficult to look through. Staff is very helpful to find options, depending on what you are looking for.

Al
Review №36

Completely overpriced cheapest of the cheap furniture

am
Review №37

Friendly and very helpful

DI
Review №38

The furniture is OVERPRICED & CHEAP and the pictures they show are very misleading. OH AND THEY HAVE A NO RETURN POLICY.

PA
Review №39

Very little inventory. They want you to shop from catalogs

Ch
Review №40

Other than spamming offer up and let go apps with items they dont even carry in their store, you may find a good bargain on a piece of furniture there.

GU
Review №41

Great store

Ma
Review №42

Great

Ay
Review №43

I DO NOT RECOMMEND IT!We bought a $ 850 dining room in less than a month it started to peel off, my husband contacted him and said we put hot things on him 🙄 for God🤦🏻♀️! It is a dining room the only hot thing that we put up are plates with food and we take tableclothsPerhaps you buy a dining room to put only cold dishes. It is assumed that if I am paying so much for a table it is because it is of good qualityThe only thing we received from the owner were insults

Ri
Review №44

Its a piece of trash, my table is one month old and its shabby and it pays dearly for it .. Or Ill add the bad treatment of the man

SO
Review №45

Excellent pressures

Information
84 Photos
45 Comments
3.5 Rating
  • Address:4020 E Thomas Rd, Phoenix, AZ 85018, United States
  • Site:http://furnitureandmattressworld.com/
  • Phone:+1 602-956-8888
Categories
  • Bedroom furniture store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:12–5PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Planning
  • Quick visit:Yes
Similar organizations