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Smoke Zone & Vape
16836 N Cave Creek Rd, Phoenix, AZ 85032, United States
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Smoke Zone & Vape

Comments
Sh
Review №1

I love this place. When I walk in they know exactly what I need and always help with a smile. Whoever had that bad comment must not have been very nice to begin with because they are always very friendly.

Ja
Review №2

I literally said my vape wasn’t working and the cashier took a hit of it and tried to give it back to me. In a global pandemic. And then told me I can not have a refund. So disgusting and gross

Sh
Review №3

Great Place to get all your smoking needs, the owners are amazing people they are always showing their care for their customers and trust if you go and their a lot they will remember you....

To
Review №4

Nice enough shop. Would give 5 stars if they weren’t consistently late to open. No one is ever there @ 8am. Change your hours if you can’t make it on time.

Ja
Review №5

They always have the best prices on tobacco! They are always very courteous and have good customer service. I highly recommend them especially if you make your own cigarettes.

Ca
Review №6

Always have what I need, an always good prices. Service is always great. Tom is good for a laugh

L
Review №7

I absolutely love this place I usually stop by before or after work the owners are hardworking kind people and have always treated me great seem like they appreciate everyones business regardless of how much they spend.

Ti
Review №8

Love this place. They have the cheapest prices, and always have what I need. If they dont, then they order it for me. Great people that work here, always very friendly.

El
Review №9

WORST CUSTOMER SERVICE EVER. DO NOT GO HERE AND SAVE YOUR MONEY. GO TO ANOTHER VAPE SHOP. THEY DO NOT KNOW HOW TO TREAT PEOPLE WITH KINDNESS

Sh
Review №10

Right now during this pandemic I am pleased to see the mask song then very disappointed when I walk in and not one person is wearing a mask. I ask the guy is he has one and he blatantly says nope and smiles. This people is the reason this will prolong itself here. You are a problem in America today.

Mr
Review №11

They have everything I need, cordial and friendly... love this place

Ku
Review №12

They dont do exchanges or returns here and the products they sell are the worst quality possible. The lady was rude and didnt even try to talk to me at all. Dont waste your time here, theyre very unprofessional.

Si
Review №13

Ive been coming to this place for years, despite so many places around my house; I still drive up here because they have the best prices in town.

La
Review №14

I highly recommend Smoke Zone the store is clean the people are nice great prices.the customers are primarily nice with the occasional nut case on Saturday night But that is to be expected i swear some people should wear a sign around their neck saying Im anti-social.She doesnt want to be personal she was very personal to me.I didnt know being social would make me lose my job.I thought you should be pleasant and socal on the job.Aparently my boss doesnt know the definition of social You are usually told to be social. The anti-social lady was only interested in getting a new torch.I do not appreciate being told not to be social.Im from Boston we are very social people.She really peaks my curiousity.I would like to know more about her.Lets get personal

Ch
Review №15

I have been coming here for years. Good prices, and friendly neighborhood style service is what keeps me coming back.

D.
Review №16

[Grabbed phone and touched screen acknowledging manufacturers coupon, then had the audacity to wanna blame me for not reading it (which he already knew exactly what it was and how much it was for...because weve had this dance {before!} & several times already so the stupid act stopped working after the 2nd time Tom! Gotta come up with a new excuse?! )...then NEVER GAVE ME MY DISCOUNT! ***imo; borderline consumer fraud?*** Third time this has happened!?]The owner is a complete A-hole...!!! Yes, its close, convenient and fairly reasonable prices...but the whole piss poor attitude has got to go! So many times has he either been extremely baligerant and rude or just down right discourteous and unprofessional...!!! Too many to count?![FYI: TOM; If you sell the same thing EVERYONE else sells (& plan to make a profit?) You MUST offer something else in return, and for you...common sense dictates customer service, in which case yours is an unpleasant experience detracting from ANYTHING you could now offer...absent is your compassion and zest for life...? Its obvious youre truly an unhappy man? I will though, continue to pray for you Tom! (And by the way: you are neither required or ENTITLED to grab, handle or even touch a consumers phone...EVER! Not your property in its entirety! PLUS YOU CAN LOSE NOT ONLY YOUR PERMIT TO SELL (the product you sell yet refuse to accept a manufacturers coupon deems you a NON-AUTHORIZED RESELLER.. check your local, state and federal laws regarding...get informed and obey your licensing contract negated by law...) then come back to me and talk ALL the trash you want...ONCE YOUR EDUCATED AND INFORMED?!Because you already know me Tom (well?!)...I dont take sides, I just call it like I see it. . .!!!Respectfully,DJ

Sh
Review №17

Nice friendly staff quick and easy to get in and out

Pa
Review №18

The best smoke shop in town

Ra
Review №19

Awesome customer service Tom and Ban are great

Ta
Review №20

The owners here are down to earth and very kind

on
Review №21

Friendly service

Fr
Review №22

Incense and friendly folks

Ha
Review №23

Feels like family.

Information
47 Photos
23 Comments
4.1 Rating
  • Address:16836 N Cave Creek Rd, Phoenix, AZ 85032, United States
  • Phone:+1 602-687-7238
Categories
  • Cigar shop
  • Tobacco shop
  • Gift shop
  • Vaporizer store
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–8PM
  • Sunday:8AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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