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Lucky Donuts
2510 W Thunderbird Rd #1, Phoenix, AZ 85023, United States
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Lucky Donuts
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Th
Review №1

This place has the best donuts Ive ever tasted. We have another donut shop closer to my house but they dont even come close to the deliciousness of Lucky Donuts. They are affordable and their coffee is really good. They even have hot chocolate for the kids. Definitely worth a try if youre craving a donut.

Li
Review №2

My boyfriend has brought some donuts home recently from this exact place & we will never go elsewhere best Donuts in all of AZ! Perfect fluff & crisp & sweetness highly recommend we have found our favorite place😍

Ch
Review №3

Good Cronuts!! Part croissant part donut & a variety of toppings (I personally like Boston Creme). Also good service!

Po
Review №4

It was a great experience great food and great service will definitely go back again

Br
Review №5

Great donuts. The best Ive had in the Phoenix area. The people who own it are fantastic and the service is always great.

Lo
Review №6

Best glazed donuts!! Always fresh.

Da
Review №7

Lucky Donuts is some of the best donuts in the valley. I got a pbj donut and a blueberry fritter. I typically dont eat/like filled donuts but that one is the only one I enjoy. Also word to the wise, the large size fritters are as big as my face. I think its awesome, but not everyone is gonna be ready for it.

Do
Review №8

Great variety of good quality, generous sized donuts. The tiger tail, pb & j pocket (warmed up for 20 sec) and the Boston cream are my faves. I think its worth mentioning that the oil here always tastes fresh. Ive never had a stale oil donut in all the time that theyve been open. I do wish they had a punch card would be my oy suggestion.

Br
Review №9

First time visiting this place and I wouldnt recommend it at all. First of all they post fake reviews for their business lol. Second, the girl they have working in the afternoon is snarky, extremely rude and had an attitude after I asked her a question! Her excuse was she is shy which contradicts how she behaved. If youre shy or not good with PEOPLE OR TALKING to people, you probably shouldnt work in customer service! Not to mention the inside is extremely run down and they rarely put chairs down for guests. I am a social media marketing manager for several big companies internationally and thought Id chat with the owners but after asking when the owners would be there she got even nastier. Judging by the owners comments in these reviews it doesnt seem like they mind losing business to horrific customer service by their incompetent employee. No one deserves being talked to the way she speaks to potential customers or the attitude that comes with it. Go to Dunkin donuts, Bosa or Krispy Kreme!

Ra
Review №10

Really great donuts. It’s a hidden gem! They have some drinks and stufff but they have great donuts and some unique flavors. On par with Bosa, murders Dunkins offerings.

Ol
Review №11

Friendly staff and the best donuts in a small radius around us. The tiger tail donut, which is basically the dough of 5 donuts rolled into a big circle and twisted around itself coated with just the right amount of cinnamon and frosting, is my favorite.

Pa
Review №12

This place has the best DONUTSAnd hand made drinks.

Vi
Review №13

Love the donuts here. Great service each and every time I go here.

AL
Review №14

A-mazing! We are always on the hunt for the best donuts in town & we hit the jackpot here. Perfectly soft in the inside, perfect crisp on the outside, perfect amount of glaze & topping. We found our spot, AND they have a drive thru. Really nice establishment, location is easy to find and the people who work there are very nice. Enjoy!

St
Review №15

Theres a reason this place has only 5-star ratings. You will never taste a donut like this in your life.The owner is extremely friendly and lighthearted, and is always glad to see his customers. The donuts are always fresh, even when we go at 5pm :)Try the cereal donuts, donut holes, and honeydew boba tea! Theyre also super inexpensive! ❤

te
Review №16

This place is amazing. We have never had any issuea or problems. No fruit flys or bugs in the cases. The girl who works nights is just shy and she is not rude. Always fresh good donuts. I Recommend this place.!!!

Sa
Review №17

The donuts are great. The service is awesome. Easy access of the I-17 freeway. Next time I will try one of their coffee drinks they look so good and have a vast variety. I’m glad this place exist.

Em
Review №18

The donuts are so fluffy and soft. So many choices and some have some fun names. Im gonna just say better donuts than Dunkin donuts.

Je
Review №19

I dont see the big deal. Hardly any specialty donuts, mostly just the usual variety. Tastes like every other donut. Girl behind the counter should work on her customer service skills.

Ju
Review №20

The donuts are all so light. Everything is delicious.

Dr
Review №21

Best donut shop.....beats Bosa hands down.....sweet staff......fresh donuts......ice cream and pops.....yummy!!!!

Jo
Review №22

Some of the best donuts I’ve ever had! Definitely try their blueberry...you don’t be disappointed!

Ja
Review №23

Best donuts and breakfast sandwich, friendly staff.

Se
Review №24

So many great things to say about this place. The donuts are simple yet delicious. The other baked goods are unmatched. The croissant sandwiches are unbelievable (see photo) and ridiculously low priced. My 3 year old and I seriously go here every weekend!

Gr
Review №25

Great donuts, friendly people, good prices. The fruity pebbles cereal donut was my 8 year old sons favorite donut ever.

K.
Review №26

Friendly service & always open.

Br
Review №27

Two glazed donuts and an ice coffee, $7.56. I said no thank you and walked out. First time here, I was trying a new donut shop.

Ja
Review №28

Best made 🍩 donuts on the planet!! A few of the employees need a personality check but once you have the donut(s) of your choice, youll forget all about them... One visit to this place and youll bookmark it on your map. Ive yet to find someone who bought donuts there who didnt agree and then tell their friends and family.P.S. They have a drive thru...

Je
Review №29

Donuts were pretty delicious and there were tons of shakes to choose from.

Sh
Review №30

By far the best donuts Ive ever had. The staff are always friendly

Br
Review №31

Stopped here for the first time yesterday. The donuts were average, staff not the most friendly, and although there was not garbage on the floor, the place looks kind of rundown/dated.They have a large selection of donuts to choose from. One is called the tiger tail (large donut below) which is a cinnamon roll style with chocolate. The donuts were average, many other places I would pick in the valley.The girl working didn’t take much time to answer questions, being we told her it was our first time. She was a little snarky when checking us out as well.The overall store needs a renovation as it’s dated.If I was right there I wouldn’t have an issue getting a donut here again, but wouldn’t go out of my way to go here again.

Ha
Review №32

I was there this morning and they have super awesome staff and wonderful donuts and Boba! Clean environment with beautiful donuts ! It is a must try!

Lo
Review №33

I could say this donut place is the only place you will ever need to go to again and that be enough said. But google asked me for this review and I try not to disappoint, lol. You can tell they use quality ingredients, they have a very sweet staff, and they are more than happy to fulfill requests when you call ahead. My family loves Lucky and will remain loyal customers forever! 💞😁💞A couple of my Lucky stories: They make the best Boston Cream donuts Ive ever had. Ive tried some throughout my 42 years & was never a fan (was more of an apple fritter/maple bar kind of girl). I had one here, it is now my favorite donut. I used to come and many times they were sold out. Once, the lady says, Ill be right back and she goes to the back and comes out with a chocolate bar size filled with their wonderful Boston Creme. So sweet of her. Then on another sold out day, I voiced my sadness - she said (while handing me a business card) Call me before you come and I will have some ready. I love this family and the people that work here. So now, I buy by the dozen and they freeze wonderfully. I wrap them in wax paper & put them in freezer bags. Of course I had to try one frozen, yummy. Slightly microwaved but still a lil frozen, yummy. Microwaved and warm...mmmmmmm.Superior customer service, quality ingredients, perfect 5 stars. Todays take in photos 😁🍩🍩🍩Oh, and their GIANT apple fritters are amazingly moist and delicious too! (Fritter pictured, I had already take a good chunk off of, lol)Enjoy!

Ch
Review №34

The best donuts and super friendly staff!

Ni
Review №35

There donuts are not of this universe! They probably have six dozen different donuts to choose from. The owners and employees are so friendly. There located on Thunderbird east of the I-17 in Zia Records parking lot.

Sc
Review №36

Would really like to see a mask requirement and enforcement in such a small space - family of 7 running around the shop and no one had masks on. Also, PLEASE, clean your windows/glass doors - the look they had was unnerving. And the donuts - GREAT!

Ki
Review №37

I love this place!! Awesome donuts and their ham and cheese croissants are fantastic!!

do
Review №38

Ill return with my relatives. This place has a great feel to it. They have a lot of good reviews for a reason.

Am
Review №39

Awesome donuts, great prices, wonderful people. Love this place, highly recommend.

do
Review №40

Best donuts in town 🔥🔥🔥

Ca
Review №41

Service is always awesome even when they have a full house. The service was very friendly and kind. It has an awesome feel to it. Menu is like a place in San Francisco I loved.

Is
Review №42

I love this place great doughnuts cheap and friendly people I come here all the time not to mention there breakfast sandwiches are pretty good:)

Ma
Review №43

Cute little hole in the wall shop. Wonderful donuts, I try to come here first thing in the morning, theyre always fresh!

Ry
Review №44

Super tasty. Not your typical doughnuts. Get there early and snag an apple filled bear claw with the crumble topping. If thats not available, the one without crumble is pretty legit also. My crew also devours the glazed doughnuts. They are something special!

Ce
Review №45

Some of the best donuts in town! Great customer service

st
Review №46

I thought this was just an okay donut place. Their bread was stale and rough on the tongue, but their flavor variety is decent. I appreciated that their donuts had less of an oil flavor compared to other places I really disliked such as Lamars or The Local Donut (shocking, right?). While I enjoyed the coconut Boston creme donut, I would not revisit this place. The Pb & J donut was a novel idea, but it had too much peanut butter.I think the last time I actually enjoyed a donut was at Novel Ice Cream even though theyre not actually a donut place, so I would recommend that you visit them.

Ca
Review №47

Great little donut shop that has lots of options and great customer service. Always leave with a smile!

An
Review №48

AMAZING variety of donuts and even savory breakfast items! The ladies are also extremely sweet!

Jo
Review №49

Best donuts in the valley. Try them, you wont be disappointed.

Ad
Review №50

Ordered a bagel with cream cheese, I got a bagel with cream cheese. If I would have known I would have asked for extra. Didnt know that they were hurting so much for money that this is worth $2.05. For shame!

Ne
Review №51

I love the dough its it was amazing

Am
Review №52

Friendly and good donuts! the menu is kind of a mess though

Br
Review №53

They have the BEST donuts!

Cg
Review №54

Just stopped in with my sister who lives here; I’m from Wisconsin. Not a fancy place, but the best. donuts. ever! The variety is amazing, but most importantly, each type has its own texture! They truly are different from one another, satisfying the most particular-donut-eater! Also, Wisconsin donuts must use too much oil/shortening or...? No heartburn from Lucky Donuts!

Re
Review №55

Love this family owned business! Owner is always lovely to all. Best breakfast croissants on Thunderbird rd!

Bi
Review №56

Lady looked like she didnt want to be there advertising stuff that you dont sell doesnt make any sense

Re
Review №57

Always so fresh and delicious, and the woman that’s usually there is super friendly!

Ma
Review №58

It was so tasty. The place has a great atmosphere.

Sa
Review №59

Live around the corner for 3 years never tried. Well sunday was the lucky day. These are amazing, soft.pilliws of air.

ca
Review №60

Service is consistently great. not close to my job, i wish it was.

Je
Review №61

Excellent donuts. Good variety. Reasonably priced, less than others I have visited. Really friendly and helpful young woman owner. Go out of my way to buy here.

St
Review №62

Delicious!! I was going to take a picture of my pastry but it was gone before I remembered. I got a pastry filled with chocolate chips and wow!! Plus the staff was nice and friendly, they helped me pick my stuff out. Prices are decent, and worth it for the taste! I didn’t get to try the rattle snake but I heard it’s a favorite one so definitely trying that one next time. They also have a peanut butter and strawberry filled!! So many choices.

Am
Review №63

Amazing place people are very friendly doughnuts are always fresh

Co
Review №64

After having driven by this donut shop since its inception, I decided that I would swing in and grab some donuts for my coworkers - I was not disappointed.I was greeted by a gentleman named Peter who was wonderfully articulate and helpful. The atmosphere was excellent and the customer service was superb.The donuts themselves were exquisite and the prices are (by comparison) exceptional. Definitely one of the better donut shops I have ever been to.I will certainly be back.

Ch
Review №65

Donuts are amazing and they have a huge variety. They have the best Thai tea made fresh with fresh ingrediants. Customer Service is great there, Tip them well

ra
Review №66

For a donut place they only had cinnamon sugar ones zero

Al
Review №67

Great donuts, breakfast croissant sandwiches and service!!!! They’re good at accommodating requests. Definitely going back there.

Jo
Review №68

Love them awesome donuts!

Jo
Review №69

Yum!!!! Really good donuts! The cream cheese and jelly filled.... mmmmmm

sa
Review №70

Girl was cleaning I waited 10 minutes to order. She never turned around. I left and got donuts from circle K. Its also dirty and cluttered.

Kr
Review №71

Its such a small but very welcoming place! Very friendly and the service is always amazing. Its def my husband and Is spot for donuts.

RJ
Review №72

Im new to lucky Donuts.I mean Ive driven past them 1000s of times never stopped in till i had to pick up an uber eats order. Nooooooow im hooked on there Bear claws and apple fritters Oooowwww the Tiger tails and rattle snakes, the butter milk oh my goodness. Eveything is so fresh and DEEE-LISH-USSSS! 100 OUT OF 100. Love this Donut shop

Jo
Review №73

To be completely honest, the donuts were amazing. They were probably about the best donuts Ive ever dragged across my lips! The young lady who was taking care of us was amazingly friendly, and attentive and it was an overall great experience for my family and I. I will definitely be going back!

Ki
Review №74

Dunkin lost my business when this little place opened. We absolutely love coming here Saturday or Sunday mornings for some delicious donuts!

JR
Review №75

Easy to find with plenty of parking. The shop is nice, clean, and simple. I got 6 to share with my family and try multiple flavors of which there were many. The donuts are very good however nothing unique. There are a couple other local shops that taste better. The service was amazing and it was less than $6 for half a dozen donuts. Cant beat that value. No matter what they deliver on the namesake.

Ma
Review №76

I dont know if its because I havent eaten a donut in a couple years or not, but these glazed donuts were the best ones Ive had in my life. There were super fluffy! And for only $1. Amazing.

Ro
Review №77

Usually plenty to choose from but lately not so much. Kinda disappointing. the new owners are trying to figure things out I guess its a good thing they have friendly cute girls working there always very respectful and pleasant to talk to their parents should be proud of them.

Cl
Review №78

Best Donuts around !!!

Fa
Review №79

Great place for a morning breakfast stop. Ive been twice and enjoyed the coffee, their donut selection and their croissants. Will definitely come back.

Kr
Review №80

If you want the most phenomenal doughnuts you have to come here!! They are the absolute best!! Service is great as well!!

Jo
Review №81

Fresh made Donuts.

Ma
Review №82

I just moved from CorruptAfornia, and I just happened to see this place so I decided to give it a whirl. Wow donuts are fresh as can be. I love this place 10 stars!

Ke
Review №83

I cannot say enough good things about Lucky! Great selections! Great staff and owners! This place has an awesome, hometown donut shop feel. Try your favorites! Try something new! You will not be disappointed!

PA
Review №84

Delicious as usual but a little pricey 2 dozen regular size doughnuts $26.00

Pe
Review №85

Just stopped by here yesterday, and the donuts were phenomenal!! Great customer service, great prices. I would recommend this place to everyone in the area! The layout in the store is also gorgeous! Will definitely stop by again.

Ch
Review №86

Lucky Donuts has become my favorite donut shop. I am always greeted with a smile. The donuts are amazing...they taste just as fresh the second day. Yummy, yummy! I am willing to drive a bit to get donuts from here.

Fe
Review №87

These are the BEST donuts in Phoenix! I am a donut connoisseur and I drive across the valley daily (north to south) due to my work location. I have the opportunity over the years then to try many donut stores. This one is the top donut store. Probably even better than 99% of donut stores in the entire United States.Service is very pleasant, friendly and personable. Solid people.Price - just a tad bit pricey, but the donuts are truly exquisite. I talked to the owner and he said he uses an expensive bakers flour, but it is worth the cost, as proved by the quality of the product.Become a regular here before they are discovered and the lines are out the doors daily!

As
Review №88

This place is phenomenal and my family favorite!

Ka
Review №89

Best donut shop ever. Fresh, light and fluffy! Prices are really good!

Br
Review №90

TLDR: Still great donuts but irresponsible owners. Be careful driving near their donut shop.I have been going to lucky donuts every since Dan opened the shop up. I was hesitant once it came under new ownership, but I went the other day and sure enough, the donuts were still of great quality. They were fresh (at 9 am) and tasted just like I remember them. One of the new owners was in the shop and I said hello. As I was leaving the plaza, driving, a car backed out of its parking spot right into my vehicle which was already in motion. Out of the other car steps one of the new owners of the shop. Although neither car was seriously damaged, I offered my insurance information and asked for hers. She promptly told me that she did not have insurance, and shortly after told me that she was leaving. She hopped in her car and drove away. Since its a privately owned plaza, and there were no serious bodily or vehicular damage, the police said it would have to be pursued via insurance.I really dont care much about my vehicles exterior, but I am more concerned about the attitude and conduct of the owner. Even though I was in the right, I was treated rudely, and I had an acute sense that she didnt care one boba ball about customer satisfaction. I wont be buying any more donuts from Lucky, and I certainly wont be driving by the shop either. Stay safe out there folks.

Ke
Review №91

Seriously the best customer service!!! They made me a drink and told me if I didnt like it just let them know. I now get it every time! The owners are so attentive and helpful with our kids. They ran out of our sons favorite donut and they made one up just for him. I cant say enough good about this place! Weve loved going every weekend and seeing everyone!

Me
Review №92

Pastry game strong. Theyve mastered the classics and the adventurous. Always clean. Customer service is above and beyond, always polite without being disingenuous. No frills, no jokes, no gimmicks, just great product and good people. This place is the jam.

J.
Review №93

Good food. Excellent customer service. Love this place.

Ga
Review №94

Amazing place! I usually go in at the evening times around 4ish and the girl that works there, Alyssa is her name which she is an amazing employee has great customer service and greets me every time I go in! Their donuts are amazing as well! If y’all are looking for something to drink to cool you down I recommend the Honey dew smoothie!!

Ma
Review №95

Amazing donuts! Best Ive had in many years. The manager was very friendly and patient too. Theyve got a wonderful selection, it blows Dunkin away. I highly recommend the cruller with orange icing. This will definitely be my weekly go-to donut shop!

Ma
Review №96

Good donuts! Fresh and a lot of variety.

Jo
Review №97

I just found this great little family owned business. My favorite Buttermilk Bars are always fresh and the muffins are delicious just the right size for me. Roger for a young man has excellent customer service skills and keeps me feeling appreciated every time I step through the door.

Ev
Review №98

Outstanding service and product! I ordered 4 dozen mini apple fritters for a friends wedding and they are incredible!

Sa
Review №99

My daughter and I went the other day and the owner was so friendly and helpful. Not just your average donuts guys, these are awesome and so many specials. After we purchased our donuts he gave us a free donut to try out as well. So excited for an awesome donut shop in our area.

Ty
Review №100

Its a great place to get your DONUTS ON! The family that runs it is very kind, wonderful bakers, and my wife loves the Blueberry and Raspberry filled donuts! The croissants filled with cheese and meats are excellent to! Definately a place I am proud to support. Dont let us down Luckys!

Information
76 Photos
100 Comments
4.7 Rating
  • Address:2510 W Thunderbird Rd #1, Phoenix, AZ 85023, United States
  • Phone:+1 602-439-2057
Categories
  • Donut shop
  • Bakery
Working hours
  • Monday:5AM–8PM
  • Tuesday:5AM–8PM
  • Wednesday:5AM–8PM
  • Thursday:5AM–8PM
  • Friday:5AM–8PM
  • Saturday:5AM–8PM
  • Sunday:5AM–8PM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Great coffee:Yes
Popular for
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Offerings
  • Coffee:Yes
Dining options
  • Dessert:Yes
Atmosphere
  • Casual:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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