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Select Premium Granite
3532 W Thomas Rd # 1, Phoenix, AZ 85019, United States
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Select Premium Granite
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Do
Review №1

We met Lawrence and Victor at the Phoenix Home Show last September and were immediately impressed with their knowledge and response to our questions. We set an appointment and they came out AS PROMISED (getting to be a rare thing). Once we decided to go with them, Victor took the time to meet us at the granite supplier more than once, and walked us through the warehouse so we could select our stone. Victor knew everyone at the warehouse and got us a good price on a beautiful slab of quartzite. The installation went flawlessly, was finished on time, and the finished product is awesome! They came back out a couple of months later and installed a backsplash of the same quartzite; again, on time and beautifully done. What a change the countertop made in our house! We highly recommend Select Premium Granite - professional, friendly, knowledgeable, highly skilled, on time - the list goes on! Thank you Victor and Lawrence and team for your great work and great outcome.

Ty
Review №2

Ill start this by saying I really wanted to give these guys a glowing review. Victor and Lawrence were both extremely helpful during the design phase of our experience. From suggesting ideas to picking slabs Victor was very patient and answered all of our questions. It wasnt until install day that things started to go south.First off, they removed and installed counters in our kitchen and both bathrooms in less than 4 hours. Id venture to guess its impossible to do so without cutting some corners, and those corners become more apparent the longer I have to inspect their work. A few examples: Instead of taking an extra minute to score where the paint comes up to the counter they just ripped it off, leaving paint and drywall damage. The kitchen sink was installed incorrectly and a plumber refused to connect it until they came out to fix it, which they couldnt do until the next day. The sink hole was drilled in the wrong place, so they had to come back out and enlarge the hole. The backsplash in our bathroom is rough across the top with chunks missing and the caulking is bubbling.Then there comes the issue of them promising us things during design that they didnt deliver on. 1: we were told the slab on our upper bar would be 1 piece, and in the slim chance it wasnt 1 piece, the two pieces would be cut in a way that the grain of the stone would match. We ended up with two pieces that dont match and they had to come out three times to fix the seam, which still isnt perfectly smooth. 2: we were told that the backsplash in between our bar and regular counter would also match the grain between the top and bottom slabs, making it look like once piece. It doesnt match, and the inset of the backsplash is uneven. 3: we were told they could make us a cutting board out of our sink cutout, which be never received. Some of these things arent even a big deal, but they were the ones who brought most of it up, saying they could do it.We really enjoyed working with Victor, but his install team just didnt match the expectations he had set. Ill admit that Im a perfectionist and with the exception of the drywall damage the counters pass the 5 foot test, they look great until you start looking closely at them.

Ca
Review №3

We found Victor and Lawrence at the Phoenix Home Show. They were so friendly and helpful. After coming and measuring, We felt so confident in our quote, we looked no farther. We had a good feeling about the job they would do, and we surely werent disappointed! Totally professional, and explained every step with well timed phoned calls and visits. Never once were they late for any appointment at our home. Every step was done to perfection. We love the look, we love the job, and surely would advise anyone to give them a call if they want an excellent price and friendly, quality work.

Ma
Review №4

Lawrence and Victor were great to work with. They came out, measured and gave us an estimate, and thoroughly explained what they would do, what they wouldnt do and what the possible price differences would be, depending on our granite choice. We set up a time to meet them at the granite store and really appreciated their expertise in helping us select our stone. (Tip: we took one of our cabinet doors with us, really helped with our choice.) Their crew arrived on time and did a fantastic job. They obviously take great pride in their work and cleaned up the job site before they left. Wonderful experience.

To
Review №5

Victor and Lawrence were great. Found them at home show. Very down to earth and easy to work with.. Quick turn around from initial estimate.. we love our granite countertops.

Ci
Review №6

We met Lawrence and Victor at the Maricopa County Home Show. We had four companies come out to give estimates, and they were by far the best during the estimate process. On time, thorough, informative, and competitively priced. After we selected them, they met us at the warehouse to discuss the pros and cons of how various options would work in our home. They were very understanding about the delays with a sink delivery. Both template day and demo/install day were handled smoothly and professionally and the kitchen was left quite clean. We’d definitely recommend them and will use them again for any future granite work.

Fr
Review №7

Thank you for you commitment to quality, professionalism and fair prices! Your team was friendly, mindful of our home and followed through on all you promised.Great job Select Premium Granite!!!(We found them at the AZ Home Show a couple of weeks ago. We looked at five other companies, read reviews and saw pictures of other jobs. Mr. Ongs quote was almost half of the others. They finished demo and install in one day and we will be using them again when were ready to do our three bathrooms and laundry room soon!)

Ku
Review №8

Absolutely Wonderful! Everything done as promised and timely. Beautiful selection and wonderful to work with. Highly recommend Victor and Lawrence. Found them at the Phoenix Home Show and couldnt have been nicer. Kitchen turned out beautiful! Thank you !

Jo
Review №9

Just got my granite counters completed. Theyre amazing. Extremely clean and helpful. Victor was always available to answer any and all of my questions.

Ca
Review №10

Victor was amazing! The crew was great to get long with. They showed up when scheduled. The price was fantastic. The end result is stunning. Start to finish just a stellar performance. We couldnt be happier.

Fr
Review №11

My wife and I were thrilled with the quality of workmanship from Select Premium Granite & Countertops from start to finish. We appreciated the patience and help that was provided by Victor and Lawrence during the process of the project. We would definitely recommend them for any granite work you are needing.Mike & Francine

Ci
Review №12

Our granite counters were installed this morning, and we have nothing but good to say about Lawrence, Victor, and the installation crew. From our first contact at the Home Show to the in-home visits to the personal assistance in selecting our slabs, Lawrence and Victor guided us through each step. The installation crew is so efficient that they barely needed to talk to each other - they each knew what was expected of them, and they worked together like a well-choreographed dance! It took only 3 hours to demo and replace 5 kitchen sections and 1 bathroom piece. I doubt well ever need their services again, but if the need ever arose, we would not hesitate to call them again.

Am
Review №13

We are extremely happy with the kitchen countertop that Select Premium installed for us. The pricing was good and Victor and Lawrence were very clear on what to expect during the process: from pre-measuring, selecting the granite and to the install day. The crew was professional and did a great job, even down to the near invisible seam. The sink was installed correctly, which was key because we had a plumber out the same day. I would definitely use them for any future projects. Thank you!!!

J
Review №14

Great service great product. Especially good communication. Can’t go wrong working with Victor et al.

Kr
Review №15

Lawrence and Victor took time to explain all our options. They were prompt for every appointment, their communication was clear, they made suggestions appropriate for our taste and budget. We couldn’t be more pleased with the service and our beautiful granite countertops.

Wi
Review №16

Fantastic Job! Highly recommend them! They did our counter tops for kitchen and bathrooms and price was amazing too.

Sc
Review №17

I heard about Victor and Lawrence from a friend that they did countertops for and also his son’s countertops. Both were very happy with their work and product. My experience was the same. I couldn’t be happier with their quality workmanship and professionalism. Their communications from start to finish we’re right on. I would highly recommend Premium Select for your solid surface needs.

Ji
Review №18

Select Premium did an excellent job from start to finish with our kitchen and 2 bathroom granite installations. Lawrence and Victor have a demo and installation crew that never stop. Victor met us at the granite warehouse to pick out the granite and worked with us thru the entire project. The project was done in a timely manner exactly how the contract was written. Victor is an excellent sales person and understands what it takes to make a sale and keep a customer.I highly recommend Victor for your job, he will not disappoint youJim GSurprise, Az

Ma
Review №19

These guys were excellent! We’re extremely pleased with the service and the selection of granite we had to choose from. They also made great suggestions! 😊

To
Review №20

Select Premium provided excellent service and we love our new quartz countertop on our home bar! The whole project was fast, easy, on time, and affordable! They also did our kitchen countertops in granite almost two years ago we are definitely using them for any of our future projects.

Sh
Review №21

Great customer service! We got our granite countertops through them. Victor was awesome! He helped us pick our countertops out and was very informative about the product. He went over and beyond to make sure we were happy. The team that came in installer countertops we’re great! They did an amazing job! I would definitely recommend this place ! Thank you guys for such great customer service!

Ca
Review №22

We had granite installed in our kitchen and 2 bathrooms with under-mount sinks. These guys are great to work with, it looks really nice, and the price was very fair!

Jo
Review №23

Victor and his crew did an amazing job of putting granite in our Gilbert home a few years ago. After a few frustrating weeks of trying to find what we wanted in Pinetop at a reasonable price, I called Select Premium to see if they would come to Pinetop. Turns out, they had just completed a job near our place and within a week, they were at our Pinetop home measuring for our new quartz countertops. Victor and his crew arrived early this AM and installed our quartz countertops. We are beyond happy with the end result. Their prices beat everyone and their service is amazing. I recommend them to anyone wanting work done in the White Mountains.

AS
Review №24

Good service, good selection

Information
83 Photos
24 Comments
4.8 Rating
  • Address:3532 W Thomas Rd # 1, Phoenix, AZ 85019, United States
  • Phone:+1 602-278-9544
Categories
  • Kitchen supply store
Working hours
  • Monday:7–11:30AM
  • Tuesday:Closed
  • Wednesday:7AM–4PM
  • Thursday:7AM–4PM
  • Friday:7AM–4PM
  • Saturday:7AM–4PM
  • Sunday:7AM–4PM
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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