Western States Metal Roofing has been fabulous to work with. I am a roofing contractor and we have been installing metal roofs for 35 years. Of all the companies, I love the products from Wester States that no one else has. They bring innovation and excitement to my job by being able to offer metal roofing and siding in colors, finishes, and variety to projects. The customer service that Stacy and Pauline have provided has been unparalleled. Delivery is also fast and reliable. I highly recommend them.
SOO pleased with our custom color order. Very easy to work with Western States Metal Roofing and the color match was dead on! Thanks for making this purchase a stress free process. Look forward to more.
This is my second building project using Western States corten steel - both standing seam for roof and corrugated for siding. The great product and the great company to work with. All orders are processed in the timely manner, all deliveries are on time or ahead of schedule. Strongly recommend dealing with Western States Metal for the high-end building projects.
Great selection and customer service.. Daniel and Luis are friendly and knowledgeable. We appreciate their professionalism. Highly recommend!
Everything went really well! We worked with Tara through email to get the metal for our siding ordered. There was a 2-3 week delivery time, but we knew this upfront, so we timed the delivery to coincide with our construction team start. After everything was ordered, we got a follow-up email from Kyle that included photos of our shipment out for delivery - which was completely unexpected. Everything arrived on time and the house is almost done with new siding rusting naturally to a beautiful reddish brown.
Very easy to work with! Good customer service and pricing. Looking forward to receiving my delivery. Thanks.
They have a large inventory and are capable of assisting you in selecting the right products for the complete job. They sent me samples, answered my questions and worked with me to keep the total price within budget.I was able to specify limitations on how the product would be arranged for shipment to meet my needs upon delivery. The delivery schedule is short and the drivers kept me well informed on what to expect. Full service with a smile!
Western States Metal had the inventory I needed. The ordering process was detailed and created an efficient purchase/delivery. I appreciated the staff that was involved in my purchase. I will use them in the future.
Searched on the internet for metal roofing. Came across Western States Metal Roofing. Filled out a request quote form and Kerry replied. After studying the info and videos on the website, I ordered my materials. No hassles, easy to work with and quick, friendly service. Wish every business was no-nonsense like Western State Metal Roofing is. I can even pick up the materials and save on freight. Need a trip to Tucson anyway. WOOHOO
So far I have ordered and paid for the material. Haven’t received it but super thrilled with the customer service Cameron provided.Thanks
Western States is a great company to work with. From the sales people to the delivery drivers. Fast turn around on quotes on the sales end. Custom bent trims are no problem. Fast shipping. Highly recommend!
Great product, always delivered as promised! Also, great customer service and support. I highly recommend Western States Metal Roofing!
Rusty was great at answering all my questions. Would use these guys again for sure.
Great place, prices are very competitive. More affordable then buying anything in San Diego. And just shipping it to job site. Very helpful staff, helped me with everything i needed and everything i didnt know how to do.
I was very happy in the professional manner in which i was treated dealing with Western States Metal Roofing!Camron, was very helpful, and had the expertise in answering my questions.From my first phone call, through the delivery, it could not have been better!I was always updated throughout the process!Thanks everyone at Western Metal!Paul Pepe
I love western states metal. Everyone that works there is as great as could possibly be. I especially love there are lots/short stack pile. Great prices
I received very good service with respect to my Western States Metal Roofing order of Corten steel (A606) steel sheeting. Excellent communication with customers. I would be 100% satisfied except for the fact that customers need to provide a forklift for unloading, hence 4 instead of 5 stars.
Thank you for all your help and quick service and quality packaging ! My customer was very impressed with my service thanks to you appreciate it !
Western States is attentive to their clients, prompt, courteous. Just wish more companies were like them. Ill continue to use them and recommend them to others.
Great service, Phoenix office very helpful with putting me in contact with Martin in Tucson office. He was prompt in returning my call. He was very helpful and meet all my needs with courtesy and knowledge. My order arrived on time and as ordered. Great service overall.g
Rusty Fails at Western States Metal Roofing practically walked me through the entire order process. Very easy to deal with and helpful. This was the first time I have dealt with these panels and they made it an easy process. Appreciate you guys!
Easy to work with and great product! Have worked with Tara on several projects now dating back to 2015, she is amazing.
Just placed an order with Western States Metal Roofing for the second time in the last 2 months. Sales Person was knowledgeable and answered all my questions. He was prompt with replies and placing the order was easy and only took about 5 minutes once items were finalized. Would highly recommend doing busy with them.
These folks did did a great job on getting me the correct material at the best price in the country. Top notch folks at the Tucson store.
Great and friendly staff to work with.Always helpful and very responsive.Great service and On time delivery .
I could barely get anything done with 2 Western States women sales reps working from home, Id had enough of that so I called the main number and got Louis, he took control and he was great, soon we had my order for beautiful Copper Penny and Green Copper R panels in the works. Only a week and a half later they were ready, I had asked and paid for delivery, and a wonderful delivery guy came with the panels, he was very kind & friendly, wish I could remember his name. At first, things werent going well, then Louis took over and was fantastic as well as the delivery driver. I reasoned that those 2 sales rep women I could barely get anything done with, and because of Covid they were working from home and were not being supervised as they normally would be in their office, and they seemed to be putting in minimal effort, why I gave 4 stars instead of 5 but when Louis took over, he was a top 5 star, awesome job Louis! When I need more R panels I will only work with Louis : ) And Western State has many beautiful R panel colors & textures that Ive not seen anywhere else, wonderful.
Very accommodating to my relatively small order. I looked all over the state to get these Perlins
Great Product and Great Service.After payment product was received with in 3 days. Exactly what I ordered in a timely manor.What more could I ask for!!!!Thank you Western States Metal Roofing.
Western States is great for anyone want to do DIY metal roofing or siding. The provide all the information for you to make your cut list.
Western states Metal Roofing, gets the order out quickly, and every order has been exactly what was ordered .
Very helpful and quick to reply. Website is very informative and user friendly. I am referring already-Thank you Western States Metal Roofing!
Rusty was super helpful even though my shipping was problematic.
Western States is the best metal supplier in this industry. They bring the pricing for the best materials, along with the best staff.
So far so good. Do not have product yet but hopefully soon
This company stands behind its products and will go out of its way to make it right should something not meet your expectations even if it cost them more money. I had some product issues and they were addressed in a timely fashion to my satisfaction.
Had exactly what I needed they where very prompt answering all my question and service was fast on site will definitely buy from them again
Great place to buy roofing material from have everything you wanted and then some
Great to deal with. Good product, except it keeps rusting. That is what I wanted though! Corten, Good service
Loved they answer all my question on metal and gave recommendations on how to age steel
Quality product. Much better than what I could find in the local box stores.
Western States has exceptional customer service. You are informed with the progress of your order every step of the way and have confidence it will hit the agreed upon lead time. Great people and a terrific experience throughout the order process.Thanks all
Great prices, great quality and a very professional organization. I worked with Cameron to pull together my order for a metal roof. I had never done a metal roof before, he responded to my calls and emails quickly, was really informative and walked me through the ordering process. I drove down from Flagstaff to pick it all up, everything was ready to go &Load-Out was super easy. I ended up with everything I needed for the job and Im very happy with the outcome...5 Stars all the way
Martin Martinez is my tucson contact ...he takes the time to listen and give possible solutions...and was always responding to my many questions and texts ..gave samples for me to take back to my elder ( 80 yrs) client ...makes me want cover everything in all your great metal products...thankyou.
Very well-trained staff and detailed information provided
The staff was super helpful, polite and very knowledgeable! These folks went above and beyond expectations in helping with my metal roofing project!!
For the DYI guy it would be great if you closed at 4pm. Other than that the service was excellent.
I have been purchasing siding from this company for years. They have excellent pricing and terrific customer service!
Great company, pleasure to do business with and outstanding customer service ! highly recommended.
I needed weathering steel for sculptures. Nichole could not have been more helpful. She got me an estimate and answered any questions quickly! My order is in process right now. At a time when we do so much online it’s wonderful to work with a company with people like Nichole who care!
I only dealt with Tara at Western States Metal Roofing and she was wonderful. She was attentive, proactive and genuinely concerned that we had the order right from the beginning. She double and triple checked my order and shared her experiences and knowledge with me up front to set realistic expectations for my order.
Very reliable and responsive company. This is the only place I know of to buy the Corten steel landscape borders and stakes, which are fabulous.
Beautiful finishes on corrugated steel? Absolutely!We ordered enough product to cover the corner wall behind our wood stove, creating a passive convection system that works and looks fantastic;Lead time is good, materials arrived well packaged, no defects or shipping damages; From sales to billing, the service is commendable, efficient and secure;Thank you, Western States Metal -- your product makes our project worthy of a gold medal :)
Excellent product. Amazing sales staff and very fast production, the communication throughout the process is perfect.
Great experience! Ordering with Jessica was super easy. Kevin in shipping was very helpful and the delivery man, Marcus was very nice and on time. Great prices as well.
What a great company! The company I work for manufactures concrete roof-tile in Phoenix AZ, they purchased material to build a maintenance area outside and once I was shown the pictures I wanted to do the same in Nevada. I went on to the web site and before I new it I was being contacted and a couple hours later it was purchased. They do not have a plant in Las Vegas but freight charges where more than reasonable and my material will be here in a couple days.
I had a small home project. Western states was very helpful and easy to work with.
Everyone I spoke to at WSMR was friendly and very anxious to help. Obtaining info, ordering, payment, shipment and delivery all went smoothly and exactly as expected. The product arrived on time and well packaged plus we could find no blemishes or dents upon arrival. I have not yet installed the product but my interactions with WSMR represent the best that online commerce has to offer.
Good business, like service and product
Always a pleasure to do business with them
Good service and good prices. They stock corten steel in various sizes.
Very happy with the purchase and was a very good experience picking up the materials
Really great people to deal with
Great customer service, friendly and helpful. Only negative: The initial freight estimate was lower than the actual cost, but a few changes were made to the final order, so it was not unreasonable. Happy to have the option to by direct from knowledgeable folks with a great product line.UPDATE: Upon receiving the order I was very impressed with the packaging. Everything was protected in very solid, custom built wood boxes; no bent or damaged corners. Great! It was so good in fact...it was work to unpack. A good problem to have. They even put cover sheets (surplus, lightly damaged or scratched) over the ordered material. Very impressed. Worth the wait and shipping cost to get everything in perfect condition.
Great place to do business. Holding back one star as staff was great but there was some confusion as to who I was to work with and I believe the sales staff are on commission, so I like to begin/end transaction with same individual. That said, both Christianne and Martin were excellent.
The stall was nice and professional, price was great. I will use them again.
Placed small order for some Corten square tube and they did a good job. Of course shipping steel isnt cheap but hey... I couldnt find it locally. Will buy from them again if needed for a project.
I appreciate the quick turn around on quotes and fabrication of product. This is a company that works hard for their customers. Thank you for all you do for Diversified Roofing INC !!
Great customer service, great prices that override shipping costs. Way easier that going through building suppliers.
I have been using them for 10 years now and always get great customer service . They could be a little quicker in loading the product but overall great service and top quality products .
Great quality products and great communication during ordering and shipping process
Very professional. Martin took the time to ensure I had all the needed bits and bobs to complete my project and, at a very competitive price point! 3 Cheers and 5 stars!
I worked with Noelle in the samples department and I was more than impressed by her excellent customer service and politeness. She helped to find the correct samples that I needed and explained what other options I had, and also sent me the full binders of samples extremely quickly. They arrived this morning along with a hand-written note. I am so appreciative of the speed of service as it helps me keep my project on track. I look forward to doing more business with Western States Metal Roofing in the future, and it is because of such great customer service. Thank you Noelle!!
Very good service - Camerons advice was very helpful, and the order was sent quickly and efficiently. He responded quickly to emails, and we had no problems. The materials were packed well, and arrived in good condition.
Good product at a good price. Weve used them for years.
I have worked with western states quite a bit the last few years, and i am very happy with there service and the products .
All of our metal products are fabricated at Western States Metal Roofing.We are very happy with the products and the pricing and the service.Valley of the Sun Roofing, LLC
HIGHLY RECOMMENDED!!! From purchasing product to receiving the material, the install and the finished product...... all were amazing... and the finished product which was a 20x30 enclosed dog kennel looks amazing!!! Would definitely recommend. I ordered blue metal panels and it looks outstanding!. Will be thinking of some new projects and using them again !!
Western States always provides top-notch service and quality! Our go to for decking in Arizona!
Great people and a great experience. It was an extremely small order for a project but they gave me the same treatment that you would expect from a big order. Will definitely do business when i can, and tell others.
Excellent and quick service! Knowledgeable reps and easy to work with. Good communication....always did what they said they were going to do.
We have been very pleased with the quality of your metal products and your prices are 30%-40% less than any other business here in southwestern Montana, without sacrificing quality! Production and delivery times were exactly what you said they would be as well! Thank you!
I have had a good experience with western States. It will jump up to excellent if they help by rushing me order. Thank you. RLM Const. Inc.
We are building a new home and are using the Corten corrugated metal for an exterior accent wall and along the bottom of a few exterior walls for aesthetic purposes. Since this is not something we or our contractor has done before we have had a ton of questions. Everyone that we have spoken to at Western States has been so helpful. When we asked if we could get a few custom pieces they said they could do that too! We are super excited about the product and very satisfied with their customer service!
So far so good. Waiting for notice that our order will be ready. Hope all goes well.
Western States Metal Roofing is one of the most painless suppliers I have ever dealt with. They are absolutely meticulous at manufacturing metal roofing, decking, and associated flashings. When I have them ship, the order arrives on time, in perfect shape, and packaged in such a manner that it is fully protected from dents, blemishes, etc even with rough handling at my end. When I pick up, it is also packaged with great care.They have a great catalog of a myriad of items, but also accept special manufacture orders to non-industry standards and my personal specifications. I have never had one person pick up the phone that did not fully understand what I wanted, as well as seemed to know every aspect of this business. Their care to get every order perfect is above and beyond. I do not take recommendations lightly, and am more than happy to give my highest recommendations.I am quite certain if you choose to do business with them, you will also be VERY satisfied.Sincerely,Mike House
Great service! And great products. I have use these folks for multiple orders and could not be more satisfied with the experience!
The folks are always friendly and knowledgeable. The inventory and ability to get what you need when you want it is very impressive.
Stacy Rubio and her team provide my company with excellent pricing and service before and after the sale. Stacy is always available to get us immediate quotes. Western States has quite a range of metal products and finishes to choose from with great procurement times. They offer design assist and work with us to develop budgets that our clients rely on to get things built.Ron Giesler- Progressive Roofing
Great service, prompt delivery, competitive prices.
Nichole was a pleasure to deal with. Very helpful and professional! The whole team was great.
An amazing company with super quick shipping. Would buy again and again.
Great customer service and fast turnaround time -- thanks so much!
Salesman was very helpful and knowledgeable regarding the products and recommendations. They were able to meet my need and place product into production right away. I will definitely use their service again and will recommend to friends.
Very friendly and detail oriented.
Jessica was a huge help. Great price. Reasonable turnaround time. People in office were nice, but not experienced roofers. Would recommend them highly.
Rusty was very knowledgeable and helped me with all I needed. He came in clutch with the drawing with very reasonable pricing quote, which lead my company to buy from Western States Metal.
Great company to work with and work for. The color selection for my personal project was second to none and everything showed up to the site in perfect condition. I would highly recommend WSMR.