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Starbucks
9329 Whittier Blvd, Pico Rivera, CA 90660, United States
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Starbucks
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Gi
Review №1

Nothing like a slice of home (I’m from Seattle)! A very clean cafe and great coffee. ☕️

Ve
Review №2

Starbucks green tea frappe is the best thing on earth

ja
Review №3

Another Starbucks I go to is this one good service close by my church city of refuge Whittier that is lol

le
Review №4

Daughter and I had wonderful time...

Wi
Review №5

Staff is always friendly and happy.

DI
Review №6

QUICK FRIENDLY AND ALWAYS DELICIOUS. ONLY PROBLEM IS SOMETIMES THERES A LONG LINE AND MO ILE ORDER AHEAD WONT BE AVAILABLE.

al
Review №7

Exalent service, one of the baristas helped me recreate a discontinued favorite drink of mine.

Mr
Review №8

We love starbucks. Thanks.

te
Review №9

This drink, green tea late blended was highly recommended. He said its better than tequila 🤪lol. It was pretty good.

Lo
Review №10

The Best Starbucks around!! great friendly service!!

An
Review №11

This Starbucks is amazing! Awesome customer service! Great smiles! And the drinks are terrific! Love coming to this site!

LU
Review №12

Its Starbucks. What can I say. The service is always friendly and they always get my order right. What I like about this location is that they have given me great recommendations of different drinks that Im looking for. They may not have exactly what I asked but something similar to taste. I have never been disappointed by their suggestions. Clean and tidy location. Love the coffee.

Do
Review №13

They never have anything there always out of everything

JO
Review №14

Customer service is always great. The drive They line is always long so youll have a wait. The way they built the drive thru isnt the best either. Its positioned to literally block all oncoming traffic.

Ja
Review №15

My only suggestion is to retrain everyone, on refund policies (even supervisors), customer service, and to better communicate with customers. I dont expect an apology, but good customer service is owning your mistake and communicating on how youll resolve it.

Se
Review №16

Employee I spoke to was very helpful. However they had a long drive through line and it wasnt past 9:30pm and for phone orders they wanted you to wait in that long line for a drink that was already paid for.

Ch
Review №17

Their coffee was great and the place was amazing.

Mi
Review №18

Okay I just left this location and Angelica knows how to make a coffee drink!!! For real For real!!!She made my complicated order so precise it makes me glad that I stopped here after leaving my shift today!!! And I like the vibe here- the cashier was so cool and there was a charismatic guy that helped a customer while he was on his break!!! So whomever is working @ this location on 05/20/20 @ 3:33pm or lingering- you guys ROCK🙌🏽🙌🏽🙌🏽☺️

Sy
Review №19

Thursday BOGO so refreshing and a great deal too. Line was long but worth the wait.

Ja
Review №20

On Tuesday October 8, I stopped by Starbucks as usual to get a coffee and this particular day Alex helped me and I have to say she made my day by the way she treated my little one and myself. She was amazing nice. I really appreciate her customer service. She deserves more than 5 stars. Again Thank you Alex.

Ma
Review №21

My mom loves the Hot mocha!

Sa
Review №22

Great service. Very friendly people.

Ye
Review №23

Always very friendly

bO
Review №24

ALWAYS A PLEASANT EXPERIENCE WHEN I COME HERE NEVER DISAPPOINT

Vi
Review №25

So apparently this location sees a power outage as an excuse to be rude to customers. I came to the door because I placed a phone order and all I wanted to ask was how to get a refund and they completely ignored me until they came to the door with my drink and Juliana was completely disrespectful and the manager refused to come out to speak to them. They could have come to the door and have given me a refund and I would have been fine with that. Starbucks customer service is truly declining in quality.

Ru
Review №26

Regular Starbucks.. sometimes it gets packed though! If the drive thru line is too long, its better to park and go inside.

jo
Review №27

Pretty good

Pa
Review №28

Always satisfied and coffee is always hot

Na
Review №29

Fast and convenient. Employees are nice.

Al
Review №30

Worst customer service cashier girl is rude.. on top they kept my debit I went back to get it and they gave me a hard time to get back after showing them ID and they made me wait 20 minutes as there little joke. I would not recommend this place what so ever!

Fe
Review №31

For the cost of coffee at Starbucks, I expect my coffee and experience to be the best. They are failing desperately. The coffee that is created is second best. The fact is, that they have gone from making a great latte to focusing on specialty drinks that include espresso. I understand that as a business owner, you have to follow the dollar and maximize profit. As a good business owner, training your staff to produce the core coffee drink that made you the best is the way to making all coffee drink delicious and with that produces the great experience. In short, Starbucks, you have gone away from your core and you are no longer a leader in true espresso coffee drinks. Next, I will comment on keeping you store clean. The routine is continuous, even more so when you are busy. This is managements fault for not doing their job. I miss the snob baristas of the old day that produce quality coffee. Thats called dedication to a trade.

St
Review №32

Cant get enough of it !

Pa
Review №33

Staff is super nice!

yo
Review №34

Starbucks is my favorite place.to buy coffee but once it comes to shopping late for coffee it becomes a hassle for me as a tow truck driver, i cant go thru the drive thru cause of my truck and i walked up to the stores door and window and was completely ignored, i called to see if they could help and same response.

Ed
Review №35

Good service and courteous.

Su
Review №36

I love Starbucks but the coffee here sucked. It was practically cold and tasted nothing what it should have. I went through drive thur and just didnt want to drive back.

Je
Review №37

I go here all the time. Its aight but they so obviously water down their drinks (probably due to the private owner) which is especially noticeable with the refreshers and iced teas. Otherwise staff is super cool and sweet and its clean and a great place for studying.

Ro
Review №38

Yummedy hot chocolate & the cutest pupercinos for your fur babies. They loved them. Thank you Starbucks !!

Ga
Review №39

Staff is super friendly, and are easy to talk to. Drinks are proportioned really well, and fast service.

Kr
Review №40

I love this place! They give quick service, have very friendly staff, and they never get my order wrong! Theres a lot of other Starbucks I go to, that would never get my order just right! This place does it the best!! The only downside is, because they attract so many customers at this specific location due to their quality of service, the small drive-through area and parking lot area get REALLY overcrowded-to the point where nobody can get by, and you can potentially get trapped there untill the line finally dies down! But I still highly recommend!(:

Te
Review №41

Good service, nice and friendly people working here. They have a drive Thur but we went in. It was clean and inviting. Really fast service.😀

El
Review №42

Love the service excellent and nice workers and the place very clean outstanding in my order

Ke
Review №43

Came with my boy to spend time together drawing, the atmosphere was great. It was the exactly what I was looking for. A nice relaxing afternoon.

Ed
Review №44

Never has oat milk.

Gi
Review №45

The baristas are always so nice!

Er
Review №46

Great place for a cup of cafe, friendly staff. I wouldve given five stars but the system some how skipped my order. As I saw all those who placed their orders after me receive their drinks, I realized something was up. I had to wait an extended time for my latte. Im glad to report that the staff made up for it by upgrading me to a Venti free of charge!

Su
Review №47

I ordered a venti frappuccino with extra caramel. I paid for extra caramel and didnt receive extra caramel. So no tip was given

De
Review №48

Drinks are always yummy but sometimes service can be slow depending on how many are ahead of me. sometimes baristas aren’t the friendliest.

K
Review №49

Amazing service, delicious drinks. Stopped by before heading out on a trip. I was satisfied with their quick service.

Re
Review №50

Very bad experience with the employees. My daughter in law was from out of town & the employees couldnt assist her because she ordered ar the wrong store are were extremely rude. Never going back there ever.

Na
Review №51

Worst location ever!! They have gotten my order wrong the last 6 times! Never coming back again!

Ja
Review №52

How is it possible that a corporate/ franchise could run out of Coconut milk to make a drink at 11 am!?!? Its unheard of and disgraceful for such a big company like Starbucks to be unable to full fill a customer order on such a common consumable. If I go to a drink or coffee shop I expect their manager or operations manager to have ordered sufficient supplies to be able to full fill customer orders... Otherwise I will happily take my business elsewhere, like The Coffee Bean!!!!👿👿👿

Na
Review №53

Drink was badly made. Very bitter for a white chocolate mocha. They kept repeating my order wrong 3 different times.

Jo
Review №54

It was okay Im only giving it five stars because Im too nice to give anything lower to anything

Ma
Review №55

Went in here asking for a medicine ball. Cashier was rude and said they dont call rhe drink that here but told me they dont have ingredients for this drink... Great planning during cold season!!!!!

An
Review №56

Fast and friendly

Na
Review №57

The only Starbucks with a drive through near me that I know of. So, yeah. Unless service takes a massive dive I cant help but give this a good rating. Ive only been inside once. I do wish extra shots were free, but if I want free extra espresso I should stop being lazy and use my espresso machine at home. There should be a car wash/coffee shop. Think about it. Get your coffee, drive through the car wash and enjoy the show. Million dollar idea, guys.

Ju
Review №58

Great place to come and hang out great service plus the restroom are very clean friendly people I do recommend the new serious strawberry on point for a sweet tooth

Ma
Review №59

A little slow today, but they do prepare your drinks properly.

Ch
Review №60

Very easy going setting to kick back relax alone or with friends very chill👌

mi
Review №61

Goog stuff

Fr
Review №62

Totally DELICIOUS

Pe
Review №63

Its clean, the staff is quite personable and they get my name right every time lol which is not usually the case at most Starbucks. Its also rarely overly crowded and the employee named Natasha is a sweetheart. She always has a smile for you even when it seems like it may have been a busy day.

Ar
Review №64

Great staff.

Ch
Review №65

I love this Starbucks theyre the only ones with a drive-thru closets to me

Al
Review №66

Always professional, coffee n food always excellent, whats not to like?!?!?

Ca
Review №67

This coffee house is the same as any other in the brand. The taste Im sure everyone knows. I have one major pointer here though, if youre in a hurry make sure you stop by with time; its always busy and the drive thru line is most of the time a 10 minute wait.

Je
Review №68

The young man that took my order was very polite and happy.

Er
Review №69

Have been a regular for over a year. But lately their service has been horrible. Ive waited 20 minutes for my drink. Customers that come in after I do, walk out before me. The majority of the staff are awesome but I have no clue what has happened to their order.

We
Review №70

Im going to say that the management staff has been amazing when I have called about a drink they have always just been so friendly. All the employees work hard here. It is a busy spot to go to but the staff is worth it. I would rather go were people know my name then people that treat me like another customer.

Gr
Review №71

Very bad experience. Waited more than 20 minutes for my drink and a sandwich that I didnt get. I was disappointed and asked for a refund and walked out.

Ad
Review №72

Didnt really like it there because there was no restrooms no hand sanitizer to wash your hands the lobby area was closed truly enjoy your coffee or are they are getting deserts there

P.
Review №73

Love Starbucks but honestly, this has got to be the worst one. They always get my drinks wrong, making me pay for something quite expensive to get a basic coffee. Last week, I had a mobile order and it wasnt ready until 30 minutes after. Then the worker proceeded to almost shove the drink in my face and kick me out when I had literally done nothing but patiently wait the 30 minutes for my drink.

Ka
Review №74

Such a nice cashier/barista. Everything looks clean. Nice bathrooms.

Iv
Review №75

I made a gang of stops for coffee here when I was on the fly doing my errands all in one day I think (maybe different locations) for my Venti ice coffee with caramel drizzle... Dudes, you gotta experience the drive through at Starbucks lol

La
Review №76

Omg, it was smooth as silk from when the order was taken to the handing of wake me up coffee! Thank you

Ch
Review №77

Fast service. Excellent at all hours.

Ja
Review №78

This was a Starbucks run like a local coffee shop. Friendly staff that remembers your order and customers that are happy to come in every day. Unfortunately they have other small coffee shop issues. Forgotten orders causing long waits. Miss processed orders. It is OK and they make it right when there is a problem. Any problem they have is just because they are busy and do more for the customers than the standard Starbucks.

Su
Review №79

Liked the place enough, but that freaking, brain-numbing music has to go!!! Cant even carry on a conversation. It was lovely when the sound system was kaput.

La
Review №80

This is the best Starbucks I ever been to Manager and Staff are very friendly and welcoming and boy can they make a perfect drink

Su
Review №81

Staff great. Music obtrusive; bad for conversing or concentration. Limited plug access for charging.

Ro
Review №82

Always fun staff quick drive thru is always great and fast.

Du
Review №83

Love this Starbucks . Coffee is good, walking distance makes this a great date day or night experience . 2 pokestops and a poke gym for those pokemon lovers .The one thing that is hard to like is the fact that the homeless run in and out of these places now . It isnt Starbucks fault as these are different times with different laws and Im sure these problems are at every one of them now, but folks becareful leaving your stuff at the table while giving up your drink . My brother had some fool steal his wallet ( yes, he shouldnt have left it in his jacket )There is no longer a place we can just hang out and feel safe even for a safe distance .Again place and employees are awesome / watch your stuff !!

Gi
Review №84

If you like coffee you know what starbucks is. It has a cozy vibe when you walk in.

ma
Review №85

Nice Place to DrinkHOT CHOCOLATE, GREEN YEA

Wa
Review №86

I like this place, because I always find space to sit. Nice quiet clean place.

Da
Review №87

I was Yelled at because I brought some Chili Cheese Fries..And Ate them there..Even though I also bought a Drink there ..Thanks Starbucks...I just wont spend My Money Here anymore...Especially when all the Other Starbucks Ive been to..Have never had an Issue with me Eating outside Food.

De
Review №88

I love the new fraps.

St
Review №89

The customer service is horrible, how dare they question me as a customer

Ro
Review №90

They where very friendly and everything came out great .. great team work .. keep up the good work

Ap
Review №91

Good for grabbing healthier food on the go

An
Review №92

Cool inside bought ice coffee

Al
Review №93

It’s 9:56 on a Thursday morning and I just want to say out of the 5 people working there... ONLY TWO were doing their job, assisting customers. I had to disrupt the guy that was working on the drive thru window to ask him a question while the other three girls were chitchatting standing in between the drive through window and where you take guest orders. Not doing a thing, but playing with their pen, having their back to a guest and they all seen me just standing there, yet still chit chatting. C’mon, don’t have a guest waiting just for you to ‘ChitChat’.

Jo
Review №94

Had a really good time with this Starbucks the refs are really nice really customer service oriented the drinks will always be Starbucks drinks not unless they screwed up the place was really nice and clean and the baristas were really really good.

An
Review №95

Always drown my frappuccino in caramel end upup throwing my drink away

Mi
Review №96

Well maintained and quiet lobby! Great for students!

Jo
Review №97

Kind of a sad experience. First of all some people constantly get better service than me. I would be in line and some of the employees will start an order for a person three to five spots behind me. Is this a way to coerce tips? I ordered a Matcha latte without milk. Only Matcha and hot water. Apparently this was hard to understand. Cashier: so a Matcha latte? I said, No milk...so its not a latte. For some reason this blew her mind. Someone needed to help her. Then instead of charging me the Latte and subtracting the milk cost they charged me the Matcha latte full and additional Matcha 4x. Now coffee bean only charge a 1.80$: its only Matcha and water. I still pay full price by including the difference I save in their tips. Its principle over cost. Bean hired people with common sense while these other barista at bux have no sense and just follow models given to them. This is why it is sad...our young people cant think for themselves. BTW for the cashiers who dont wash their hands after touching cash and getting coffee...look up the word fomite.

Yv
Review №98

Fast friendly staff. Never disappointed!

An
Review №99

Clean friendly staff fast service

Ma
Review №100

Coffee super good but needs to work in expanding the place itself

Information
67 Photos
100 Comments
4.2 Rating
  • Address:9329 Whittier Blvd, Pico Rivera, CA 90660, United States
  • Site:https://starbucks.com/store-locator/store/10531/
  • Phone:+1 562-692-6327
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:4:30AM–10:30PM
  • Tuesday:4:30AM–10:30PM
  • Wednesday:4:30AM–10:30PM
  • Thursday:4:30AM–10:30PM
  • Friday:5:30AM–11PM
  • Saturday:5:30AM–10PM
  • Sunday:4:30AM–10:30PM
Service options
  • Outdoor seating:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:Yes
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Coffee:Yes
  • Comfort food:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Usually a wait:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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