Called a week and half ago and ask for Jerry don. Girl ask what I wanted and told her to talk to him about a stand by generator. She said he was out on a job. I ask if I could leave a msg. She didnt sound thrilled but took my name and #. Havent heard from anyone. Im on life support equipment. Guess I fell thru the cracks!!
Really nice people to deal with. Had me fixed in no time! Good pricing too!
They installed a generac system in my home and were very professional during the process. They also took time to walk me through the process of operating the equipment. and the big plus was that they cleaned up after they were done. VERY VERY HAPPY with them
I called Pine Bluff Heating and Air to service both of our units serviced for the summer. During the visit, the technician told me that the upstairs units blower was going out and was smoking. I called my Home Warranty and they came to check it out so it could be replaced. To our surprise, absolutely NOTHING was wrong with the unit. The technician from PB Heating and Air had unplugged some wires to make the unit inoperable. The technician also did not clean the outside units either. They were full of leaves and debris. I called and reported the technician to PB Heating and Air. They refunded our money. DO NOT USE THIS COMPANY!! I was so saddened that someone would attempt to defraud us out of hundreds of dollars!!!!
They were quick to respond to my problem and fixed it at a fair price and made repairs in a timely manner. Could not have ask for a more friendly and polite service man.
Pine Bluff Heating & Air replaced the old worn out unit in my home and also the one in my parents home. They gave excellent service and we were completely satisfied! They go that extra mile to make you comfortable!
Very knowledgeable staff, great prices and installed my unit the very day of appointment.Cleaned up the site perfect. Great company.I highly recommend them!
We have been using pbh&a for many years now. They are always here when they say. We’ve never had to wait more than 24 hours. And they have to come a long ways to get to us. Always friendly and professional.
In today’s world customer service has lost its importance to most companies, not this one. Great work, great product, even better people.
Quick installation of new unit. Careful not to mess up my flooring. Friendly and professional. New unit works great and is quiet.
We have been doing business with this company for several years and always received excellent service.
Very good service. Excellent
Many thanks to Pine Bluff Heating and Air Conditioning for the timely service and the courteousness and professionalism of their employees. They relpaced my heat pump with a new higher efficiency unit. I am very pleased with Trane equipment and would recommend Trane and Pine Bluff Heating and Air Conditioning to anyone. Thanks again to Pine Bluff Heating and Air Conditioning.
Jerry came out early this morning and repaired a problem that another company said could not be repaired. The other company said I needed a new unit.Thanks again Jerry!
Excellent service, great pricing, very knowledgeable staff and quality work!
Pine Bluff Heating & Air takes great care of my H&A needs.
Just got a new system and the crew and staff was very professional!