We recently brought out boat in to Black Label Marine Group for routine maintenance. We were absolutely pleased with their quick and courteous customer service. It is obvious that the staff there love their jobs because everyone was polite, happy and extremely helpful with any of our questions or concerns. The service department receptionist was especially helpful. Every step of the way, we received phone calls informing us of any delays or advise concerning our boat. If you looking for a boat, this is the place to purchase! They will walk with you every step.
Many thanks to the entire team at Black Label for their efforts in completing the necessary repairs on our new boat - everyone we dealt with was courteous and eager to resolve our issues! We would especially like to thank Kim in the office - she makes things happen, Brian in service - experienced and helpful, Jordan and Stan who picked up and delivered our boat - great guys who met all expectations - also everyone in sales who were happy to help before and after the purchase. Overall we rate Black Label an A+ and highly recommend them for all your boating needs!
I cannot say enough good things about the personal and professional service provided to me by Black Label Marine. I worked closely with Kim Koch who was in constant communication with me regarding the status of my boat repairs. Kim is both knowledgeable and patient and a true pleasure to deal with. I will only use Black Label Marine for all my boating needs.
I called them last week about a 2019 used 28 Sea Fox theyve been advertising on BoatTrader for a few weeks. They claimed that the boat was sold but asked if I wanted a new Sea Fox which it appears theyre a Sea Fox dealer. Well Im not interested and I it appears to me in my opinion that theyre using an advertising bait and switch to get you to call about a boat thats no longer available. Here we are over 1 week later and the boat is still being advertised today on BoatTrader. Very dishonest in my humble opinion.
Second time buyer from Black Label! Great company with an awesome team! 5 star all the way!!
My wife and I had a good experience at Black Label. Our salesman Will was very attentive to our needs. Will was our captain during our sea trial and took us out to go over the entire boat during our delivery day. Everyone in the office was very helpful during the buying process and Zach, the professional detailer for the company made our boat shine on day 1! Would definitely recommend the Sea Fox brand as well as Balck Label Marine Group.
Black Label Marine Group has set a standard boat buyers can only dream of with other dealers. Our family picked up our 228 Commander today and from the initial Ocala team to the entire Clearwater team, these are the people to get things done and done right. For our family, it took us 7 years to make this decision, so we knew we wanted to deal with someone local and a dealer that cared about this huge decision. They do, and it showed with every smile, every assurance, every step of the process. We truly appreciated how quickly, how fair-priced, and the extra steps that you all took to ensure we got our boat and walked out happy. Thank You!!! -The Williams Family
Absolutely awesome dealer! Aside the amazing salesman Larry was incredibly helpful in helping us find out Crownline and make sure it was the perfect boat for us. In addition, we received a personal crash course on our boat and a water test from Austin before we even bought it! Black Label is the ONLY place I would tell people to go when they’re looking for boats.
My family and I just took delivery of our Sea Fox 368 and I must say that Donny, John and Carrie where excellent to deal with. Donny and John were extremely attentive throughout the process and we never felt any pressure to buy. All the people we dealt with at Black Label were knowledgeable and friendly. I’ve bought a few boats in my life and this was the by far the best experience I’ve ever had. I highly recommend Black Label Marine to anyone that is looking to purchase a new vessel. Thank you guys for a great experience.
Black Label Marine Group is great at selling boats but they leave something to be desired when it comes to taking care of warranty work. I have had issues with my 2021 Caymas 26 HB since I bought it in September. I dropped the boat off for two weeks at the end of September and they didnt even fix all the issues. On top of that, they gave the boat back to me completely filthy. I have sent emails with pictues and a list of issues that need to be addressed. I have talked to Donny numerous times regarding these issues. All I get are empty promises.
Black Label Marine was excellent to work with. The entire staff was always friendly and made us feel like the most important customer in the room. Our sales representative Will was extremely helpful at answering our many questions throughout the process. Will stayed in touch with us every step of the way. Thank you Will for making our journey back into boat ownership so easy.206 Sea Fox Commander
If I want to buy a boat, definitely I will do it with this guys.
After initially posting an unflattering review, I was contacted directly by the owners, John, and Jeremiah. It became clear to me that they were unaware of the issues I was concerned about and were sincerely interested in making things right. They offered to get personally involved and make sure that I was a satisfied customer. In today’s world it is refreshing to do business with owners who really care!
Donny and Larry made my whole family feel welcomed. They answered all our questions in a way that we could all understand. We purchased a Sea Fox 268 Commander Limited Edition and could not be happier with the team at Black Label or the boat. When we are ready for that 368 there is only one place we will go to buy it, Black Label Marine Group!!!
Bought our first boat here. Wonderful group of guys. They made it quick and painless and got us in the boat we were looking for in our budget. A big thanks to Donnie and Lesther for the help!! We will be back for our next one!
Can’t say enough about this company! We drove a long distance for a great deal and a beautiful boat! Larry, Austin, Carry and Don are so inviting, incredibly helpful and gave a complete white glove service through the entire deal! Definitely a company that does what they say they’re going to do! We couldn’t be happier!
I purchesed a 2019 sea fox from Black Label and could not be happier. evreryone treated me with respect as a person and a customer. Lerry my sales rep worked with me on a great price. Lerry was helpful in my needs as my schedule was a little later then thier closing time. Lerry put in extra time to insure that i was completely satisfied with the purchase and my trade price. the staff made the purchase very easy i was suprised how fast it was to own a brand new boat. Carrie my finance manager took care of all the paperwork to complete the deal.
I never take the time to write reviews, but I recently purchased a new Sea Fox 288 Commander from Black Label and I must say, it was a great experience all the way around. My salesperson Will was an absolute pleasure to deal with and kept in constant contact throughout the entire process. (Without the least bit of pressure) I would highly recommend Black Label to anyone in the market for a vessel. Thank you Will and the entire Black Label Team for an awesome experience!
A terrible purchasing experience to say the least. I’ve never worked so hard to spend $350k before. Never mind having to micro manage every one of their 1 sided staff members. Bought a brand new boat with multiple issues. No one at this establishment cares.I will never do business with this company again. Buyer Beware!
We had a great experience with our boat purchase. Everything was done in house which made everything simple. Will Jerome took really good care of us and we look forward to doing more business with them.
Black Label Marine Group is hands down the best boat dealership in the Tampa Bay area. Everyone in the company went above and beyond to make sure we were beyond happy with our purchase of a new Sea Fox. From the owner, to the sales guy, to the finance manager - everyone was so pleasant to work with. They even had us do a sea trial with one of their Captains, Austin, who was extremely knowledgeable with our boat and super friendly as well. When you buy from there, they will tell you that you are part of the family, and thats just it - they dont treat you like you are just another customer - the treat you like you are part of their family. I would recommend anyone looking to purchase a boat to check them out and you wont be disappointed you did!
Its been over 2 months since we got our boat from your very poorly managed dealership and now you want to make things right. You all have my number over there and they all know me very well.If you want to make things right call me and Ill give you a fighting chance
These guys are the best boat dealership ever! We bought our brand new sea fox from Jonathan. Their service from our decision to purchase to delivery of our boat to our home boat lift was perfection! The black label marine group were so helpful and seriously know everything about the products they represent! We feel like we have joined a family of people who love the water like we do! All boat purchases we will ever make will be with this Team
We have had nothing but superior service from the team at Black Label Marine, they have always treated us fairly and delivered on all promises. Id like to give a big shout out to Paul, the Service Manager who went above and beyond the last time our Sea Fox was in for engine service; delivering our boat personally to make sure we had it for the weekend. We cant say enough good things about the team they have assembled and look forward to many more happy years on the water thanks to the Black Label Marine team.
We just purchased a used 2019 key west 203fs. All I can say is what an experience, in a good way. From the conversation thru text and over the phone to once we got to the dealership it was first class service. Our salesmen Will Jerome took the time to answer my questions and listen to my concerns about purchasing used over new. The same day he hitch up to the boat and took us out for a sea trial. Not one of the ones were see the boat runs and floats, let’s go sign some papers. Instead we spent a lot of time on the water going over everything on the boat and also showing me a couple of different set ups using the trim tabs. After the ride we were sold on the boat. We wanted to add a trolling motor and power pole but due to budget reasons settled on the trolling motor. Their Service manager Paul Fleming took the time to help me decide on the right trolling motor for our needs( didn’t try to up sell) and also helped me weigh out the options of the two. I had a lot of questions about the motor and servicing and he was very helpful by letting me know of some of the different cost. When I go to add the power pole it will most definitely be done by them. Also the owner came out and spoke to us and really made us feel welcome. They were up front in telling us that due to everything going on there is delays on getting parts. It was nice that they let us know before they had the sell. The whole experience was great all around. And it’s nice that they all seemed to be fishing/boating enthusiast first and salesman second.
A friend of mine purchased a Jupiter from the dealership in Pinellas Park. They did a great job with everything and we even got to meet the owner of the dealership. The Jupiter is a very solid boat that holds its value and he is looking forward to using it for years to come.
Could not have had a better experience, everyone one at Black Label was a pleasure to deal with. Our salesman Will was top notch. He made sure every question was answered throughout the process. He definitely went above and beyond. If you’re in the market for a new or used boat call these guys very professional and down to earth.
We bought a 22 ft ocean boat from here. The boat is very nice. But the customer service was top notch. The owner of the company took us for our test drive I cannot be any more appreciative towards how he treated us. He showed us how to properly operate the boat. How to load it on the trailer, he helped witht he trim tabs. He was extremely knowledgeable in this field. 10/10 would recommend this place
Buy from Black Label! We purchased our first boat from Black Label and they went above and beyond to make things happen for our unique situation, living in California and purchasing a boat in Florida. Ask for Will J., he will help you through the process and make sure youre good to go. Will and Donny both helped to deliver the boat in an unreasonably requested timeframe by me. We bought a SeaFox and its been great. There have been very minor issues, bolts coming loose, but they were easily fixed. All in all, extremely happy and will purchase my next boat from them.
Working on trade sea fox factory has my boat for 4 weeks now ..black label marine has been doing all the phone work for me .they are a great dealership to deal with.sea fox on the other hand will be getting there review on google.
I purchased my new Sea Fox 228 Commander from Black Lable Marine and couldn’t be more pleased. Everyone there treated me like a million bucks. My salesman Stan was very knowledgeable, answered all my questions and was in no way pushy. Donny the Manager went out of his way to keep me informed of my boats progress even sending me photos of it’s progress. Carrie from finance went out of her way to match me with a finance company that met my needs. The installers called me to make sure everything was where I wanted it. They took me for a test drive spending hours going over every system. And while they clearly specialize in much larger vessels I was treated like I was the most important customer they had. If you want a truly great experience in your next Boat purchase I highly recommend the folks at Black Lable Marine.
Jeremiah with Black Label marine went above and beyond to help us with our boat/trailer. The customer service and willingness to help us was as great as I have ever experienced. I highly recommend this dealer and their team.
Paul was very helpful to us today. Highly recommend his business. Thanks Paul.
Shout out to service manager Paul. Came to my house today on a moments notice. Very knowledgeable and personable. Learned a lot from a lot
Really helpful people, ask for Larry L
Stay far away from this place. I will sum it up in one word. “Terrible”I bought a 2019 Seafox 266 commander from them. Please listen to me.Poor quality boat and TERRIBLE service.Brad
Met the team at a Tampa boat show this weekend. The are very knowledgeable and if you were burnt by GT marine they are willing to help! They are NOT GT marine. They are building the staff to support Sea fox boat owners! Give them a try, use patience, there is a lot of us out there with warranty issues that got dropped by GT.
Larry sold me my 248 Commander and it was so easy. Austin took us out to show us how everything worked and really knows his stuff. I hope to have a great relationship with them in the future.
Just purchased a 266 Sea Fox Commander from Black LabelWhat an awesome experience and seamless experienceIt’s nice to know that good ole southern hospitality still exist and it sure was evident in Black Label entire team!I would higher recommend Black Label and there Sea Fox brand!
We met the team at the Tampa Boat Show. They were very knowledgeable, friendly and not pushy! The delivery went very smoothly. We live in Bradenton. They brought our new crownline to us. Stan was awesome, he spent as much time as needed to explain all aspects of the boat to us. He made sure we were happy and comfortable driving it. Their customer service is outstanding.Highly recommended.Sam and Joanne
We have been looking for the last three months for the right family cruising / fishing boat. We looked at many different brands and dealers and no one had better service than the Black Label Marine Team. Will went above and beyond to make sure the boat was ready for the holiday weekend and the communication was over the top. I will buy my next boat for Black Label and Will.
Great boat dealer right here in St Petersburg. I would recommend them wholeheartedly.
Great to be a part of the Black Label Marine Group Family. Service, professionalism, & friendliness is what Ive experienced so far in buying my 1st ever brand new boat from Larry Leverenz. This is the man you want to deal with. Straight shooter and felt like I was in good hands. I came all the way from Jacksonville to buy this boat that my son found online and told us to check it out when we were visiting him down in Naples, so made a detour to Pinellas Park and ran into this fine man looking to sell us a boat. Never thought Id ever buy new but this man & his company made us a deal we couldnt pass up. Bought it back in 3rd week of July and just got it delivered to us on 23 Aug. The delivery guy, Captain Austin said it was the furthest in FL hes ever delivered a boat to a customer. Austin was professional, polite, and patient and took the time to go thru all the paces and nuances of the boat with me, spent about 3 hours on the water with me. Wish I could have had him for a couple more days as I took it for a spin over the weekend. What a nice Crownline boat they delivered to me. They seem to really care about service after the sale and impressed upon me to call them if I ever need them for anything or have any questions (both Larry & Austin). Dealt with the admin people too and the quality and professionalism seems to run thru the whole organization. Thank you Larry & Austin. So far, so good. Peace, RP
Fantastic experience from start to finish. They truly treated us like family.
Donny, Jonathan, Carrie, and the entire BLMG team have been amazing! They made the intimidating process of buying a new boat simple and worked with us when we had questions or concerns. They continue to make us feel like family and are very welcoming. Jonathan didn’t hesitate when I wanted to schedule a sea trial on their off day, Donny helped us get our chosen Sea Fox to a great price with accessories we wanted, and Carrie took measures to ensure our financing was organized. On delivery day, a small army of staff cleaned and prepped our new boat and carefully placed her at our marina. Proud to be part of the Team BLMG family and Sea Fox owners! Definitely recommend this dealer to anyone in the market!5/24/19 - Just had my 20-hour service performed along with warranty repairs (minor and to be expected). Service Director Kevin addressed each of my concerns regardless of how minor. Treated my boat as if it were their own! Had me fixed, serviced, and back on the water quickly! The customer service is outstanding and it’s obvious they have the right people in the right seats on the bus! Well done, BLMG; thank you!!! (Special shout to Kevin and his service team!)
Kevin has been working hard and always there to help me with service and parts. Great caring service manager.
Team BLMG, I am completely and utterly amazed at the level of commitment and dedication you provide to your customers. Every single encounter with every individual we have dealt has been nothing less than superb. Black Label Marine Group is the true definition of a company that treats EVERYONE like family.You couldn’t have made us feel more at ease and comfortable during our boat purchase. We love our new 228 Sea Fox Commander just as much as we love the BLMG family.I have no doubt you’ll continue being the leader in boat sales due to your exceptional customer service and promise delivery. John Duggan, Thank you for giving us (your customers) an unforgettable experience and an amazing group of people to assist us, such as Donny Testa. Donny, thank you for your patience, great service and super prompt response. Carrie Chambers, thanks for getting us the best financing available (better than what my own bank could offer), Kelly, thanks for the personal and warm welcome. We truly enjoyed being a part of your June 2019 flotilla weekend getaway. It was amazing to cruise with the BLMG family and meet new boating friends. We can’t wait for the next one. Lester, Perry and Todd, thanks for being so helpful and awesome. It was great meeting you.Team BLMG, please add us to your lifetime loyal customers list. :-)Sincerely,Regina and Yani
Not good experience . Lets leave it at that.
Great selection of boats! Look at them everyday from Starbucks, hopefully I’ll be there to shop soon!
Very friendly staff. They also have a dealership in Ocala, its on SR.27.
Good selection of boats .
Wonderful staff
At friendliness still needs to be worked. Small Boots dealer.The fat man with the silver chain 🔗 has given me advice where I can buy spare parts for my boat.Thanks for that.