The owner of this company could not be more condescending or disrespectful. The damages in my home that were done by his team he defines as “not a big deal” without ever seeing them or offering an apology. He mentioned that he wouldn’t want to do business with anyone like me in the future, so if you care about your home/belongings that you work hard for and assume no one will damage, do not utilize this service under any circumstances.

Hilarious! Supposed to be open till 8 o’clock tonight. It appears to be an abandoned building. Maybe they do carpet cleaning, but it sure doesn’t look like a show room. Just to be a nerd and to be thorough, I walked to the door to make sure it would not open. It did not open.

Got our carpet about a year abd a half ago. Once it was put down i called them and said this is not the carpet that I ordered. The man came to my house with the same samples and said its the same. Moving forward, I realized that the padding was not what I ordered, when you walk on the carpet you can hear plastic and I have had this carpet cleaned twice and cannot get some of the spots out after deep cleaning has been done. ROTH CARPET IS NO GOOD DO NOT GO THERE. I REPEAT, DONT BUY ANYTHING FROM THEM!-YVONNE

Cant give a zero.Our tile install by the Houston so-called “franchise” was a complete disaster. Horrific punctuality, obscenely slow, extreme incompetence, and nonexistent supervision. And oh, yes, the worker robbed us of some valuable jewelry. Ed Stumpf, related and/or business partner to Dave Henc (Roth Carpet & Flooring 2U is closely related to Roth Carpet Cleaning), promised to remove the trainwreck and failed to do so. He promised to provide a refund and ignored all calls and emails. He even ignored a small-claims judgement for the same. Multiple calls to the Pittsburgh office were similarly ignored.Even trying to track down these companies’ relationship and status was a frustrating quagmire of nonexistent companies, addresses, and names. The long and short of it, whatever quality of work this outfit does on a good day, don’t expect to get your money back if it goes badly. Looking through past reviews, this seems to be a pattern. Not from Dave Henc, Ed Stumpf, or any company that combines the words “Roth” with “Carpet.”

Overpriced