I love the options here and the vibe of the place! If you go when it’s busy, be prepared to be a little overwhelmed, but just roll with it! I love their tea selection and especially love that you can order any of the teas they sell loose leaf as a drink at the counter. Some of the teas are too expensive for me to buy to make at home, but the way they price their teas to go makes it affordable for me to try new things. The staff is super nice, too!

From the aroma that greets you on the way in to the vast array of coffee (extra kudos for sooo many decaf options) and teas we really enjoyed our visit and felt the prices were fantastic over other gourmet coffee locations. The one disappointing part of our visit was that with all the varieties of beans/ground options it would be nice to have more choices by the cup to try new flavors and experiment a bit! Overall great experience.

Amazing shop. Really enjoyed my drink but even more an AMAZING selection of bulk coffee and tea. I also appreciated all the decaf coffee options (dozens) which is so hard to find!

This place is AMAZING! A must stop thru if you are a coffee/team fan! From entering the place smells amazing and their staff is so nice and so knowledgeable so if you aren’t sure about what to get, they are more than happy to help 👏🏼 Also def try out their coffee drinks, they were seriously delicious and I wish I bought their espresso, so until next time!!

😮 this place is amazing. Great coffee and espresso drinks. The people who work there are kind and quick. Great COVID precautions. They’ve been in this building since 1920 so...they know what they are doing and it’s a beautiful slice of history. Bravo!

A coffee lovers paradise! From the moment you walk in you are hit with the amazing aromas of all the coffees. The staff is wicked friendly and so incredibly knowledgeable. You can buy whole bean or ground coffee, teas, and they also have a full service coffee/tea bar.

My wife and I usually get Nicks when we visit Pittsburgh. Wonderful in person experience. We also order in bulk online. They are very quick. They accidently sent my order to the wrong address and after a brief call with some really nice people they reissued the order! Couldnt be happier. Strongly recommend.

Cute store with an amazing selection in a fun location.The coffee they brew is really good and I love that there are so many options for purchase. There are also snacks and other treats. The staff is really friendly and helpful.

When you walk in...wow. the aroma is awesome. Coffee heaven. We got a chocolate white latte. Very good.

Tucked in to an alley way of Market Square, you walk in and you’re immediately hit with a glorious smell of roasted coffee. Ignore Starbucks, ignore Dunkin Donuts, and experience a part of Pittsburgh’s storied history.

Great coffee and friendly staff. They roast the stuff in house. They have a decent cigar collection as well.

Extremely pleasant customer service! Very friendly and very helpful staff. They make you feel like family here.A LARGE coffee of the day is $2.50. A SMALL coffee of the day is $2. I dont know anywhere in Pittsburgh where you can get prices like that for coffee! Except HERE!They are also so much more than just coffee and tea. Various types of biscotti, candy, snacks, tea & coffee supplies dedicated to the old tried and true way of making coffee and tea. Tea balls, tea bags, coffee containers for travel.What makes this place so special? You can buy different types of coffee and make your own coffee flavor concoction at home! Coffee chemistry! Play with the flavors at home, while getting them FRESHLY GROUND right here in store! Chocolate mint coffee, we got you. Cherry Cordial coffee, we got you. Hazelnut, youre covered. From basic to extraordinary...they got you.If you are a cigar aficionado they have cigars of various types for sale.#NationalCoffeeDay #supportsmallbusiness

Usually I love Nicholas Coffee. The workers are always happy to discuss the selection with you, and they have every sweetener and milk alternative possible free of charge. I try to stop in whenever I’m downtown. However, when I went on Friday I had a cashier who I hadn’t had before, and who just didn’t have the same attitude I’m used to. She barely said two words to me during the interaction, and didn’t even ask me if I wanted any milk or sugar, let alone what type I wanted. She made me coming in feel like an inconvenience, and I left dissatisfied with the exchange and my drink. I work in the service industry myself and understand bad days, but a bad day is no excuse for poor customer service. I feel like I now have to make sure she isn’t the one working the drinks to-go counter going forward, and that’s not a great feeling to have. I’ll still try to support you all because I don’t want to see a small business go down, but please work on your customer service. I see reviews going back years mentioning the same issue of poor customer service with one particular cashier, which is a definite red flag. Please work on this so you don’t lose long time customers!

Fantastic coffee, personable staff, theres absolutely no reason you should be going to the Dunkin Donuts on the corner, go here instead!

Always a good coffee selection but a little short on teas and imported food.

One of the best spots for coffee or tea. Its a must stop

Customer service wasn’t that good, not very welcoming. on tap coffee selection was very limited and it wasn’t good at all. There is better coffee right around the corner but i figured i stop and try this place out. great location and store though. didn’t try the grounds themselves just the on tap coffees

Incredible place. Excellent selection of coffee and teas.

Received JBM Coffee as a gift (delivered) and it was in a normal paper bags (the kind you would use at a self serve in a grocery store) and not sealed. So I have 3.5 pounds of coffee and have to figure out how to keep it fresh. Also there is no Seal to verify it is in fact Jamaican Blue Mountain coffee.

Great place with a long history and tasty beans at a fair price. Ive come to trust their recommendations. And they have punch cards for free coffee. Im a sucker for the simple things.

What a gem of a place. A billion times better than Starbucks. A million flavors of tea, coffee (several decaf flavors too if youre into that). Cute candies and a cool steampunk vibe to the shop. Wish there was more seating outside.

Busy day at Nicholas Coffee & Tea today and I know why. They have the best coffee there is. Picked up a lb of the Toasted Almond Creme & a lb of Graham Cracker to gift.

I go there every time I visit Pittsburgh and take some coffee beans back to Georgia with me.

It was really good the first couple of times I ordered from them. Expedient delivery, fresh roasted coffee of single origin. Tried to place another order today, I only order about a pound of whole bean coffee at a time because I like it as freshly roasted as possible when I drink it. It wouldnt allow me to order unless I ordered like 4 lbs. in bulk for some reason. Otherwise it kept saying no shipping to this location for this weight amount or something. It charges like $15 for UPS shipping, not sure why ordering 1 lb. is a problem today when it wasnt a problem for the last few weeks.

Excellent selection, very helpful staff, smells amazing inside. Haha.

Love this place great coffee and service!

First timer 8/13 entered around Noon. Smelled devine. Walked in asked about the coffee because saw all these fancy sweet flavors. Asked what your specialty was; girl explained with an attitude. Huge attitude. Immediately chose the Jamaican something or other girl still had extreme attitude actually slammed my whole bean 1lb on the counter.Employees should check their bad day at the door. Especially in these times.Havent even brewed a cup yet....such bitterness from employee.

Came in the for the first time for some espresso beans and was wowed by the service and quality of the beans! Winnie took great care of me and I’ll be back for sure!

One of the best lattes to ever pass my lips.

First time here in the city and wanted coffee. Not Starbucks but actual coffee. This place is unreal and to learn the ship anywhere in the country!!! Bought some coffee and bags to take back home with me. Go in and order, you won’t be disappointed

Nicholas Coffee is an excellent coffee shop selling a wide variety of fresh roasted coffee and teas as well as other related items. Their coffee and tea selection is probably the best in the city. The staff is courteous and friendly, although at peak times, they can be quite busy as they not only have to wait on customers, but also have to prepare bulk orders to be shipped to restaurants and other retail outlets. In addition to their fresh roasted coffee beans, I highly recommend their coffee bar. It isnt fancy and doesnt offer the range of drinks that you can get at some chain coffee shops, but the price and quality cant be beat.

Great place,good service,good people and great coffee.

Love this coffee but the girl that ground the beans was the rudest person I’ve ever encountered. Hostile for no reason. Slammed the beans on the counter. Couldn’t wait to get out of there!! What a shame since the coffee flavors are great.

A fantastic selection of freshly roasted coffee in whole bean or ground. They have just about every flavor you can think of. Additionally, they have a huge selection of teas, drinks and snacks from around the world, all at very reasonable prices. The only downfall of the place is their readily prepared items such as brewed coffee and fresh snacks as the brewed coffee is very watered down. The line can also get a bit long and there is no interior seating for when youre just looking for a short break.

Great coffee and amazing selection of coffee and tea both

A Pittsburgh institution! Best teas and coffees anywhere and roasted peanuts from a 100 year old roaster ... an historical treasure!

High quality, low price, EXCELLENT service!

My son told me about this place & how good the coffee is, I had to try it for myself. Stopped in on light up night, the place was not packed as I thought it would be the girl at the counter where you order hot coffee was on her cell phone texting as I stood there waiting to be waited on, she finally looked at me and said oops, my bad and finally laid her phone down, she took my order and as I heard her and the young man with the beard that was working with her, swear, saying s__t, as customers were clearly in listening distance. I was unimpressed with the customer service, as there didnt seem to be any. But I did enjoy the Holiday Cheer coffee. Tip for you guys at Nicholas, train your employees to be attentive & friendly and to put the cell phones away while at work.

This is a unique review in that I have never actually been to the store. I ordered green coffee beans via their website as I have recently become interested in roasting beans. The website ordering platform was easy to use. However, because of my impatience I called two days after placing my order to receive an order status.

Amazing selection and great service every single time Ive been.

The best coffee in Pittsburgh, hands down! Fresh roasted on site and ground to order. Or, buy the beans and grind them yourself! Huge selection of flavors, plus they sell all the paraphernalia and also chocolate and tea! Also, cigars! The smell, alone, is worth a visit. Go check it out!

What a FANTASTIC selection of Teas & Coffee from around the world!The place smelled so so good. I dont even really drink coffee much, but insist on getting a fresh cup every visit.

A coffee or tea lovers DREAM! The staff is so friendly and chill. I only wish they were open a bit later! 😂

Forget their competitors across the way. This is by far the best place to get coffee. From the moment you walk in you know. The aroma just tells you theres something good in there, an instant euphoria from the smell of fresh coffee........... Oh yes!

Good coffee! Their hours make it a bit hard though to get coffee in the evenings. I hope theyll consider extending their hours and keeping the store open on Sundays.

In Pittsburgh last weekend for a wedding and stopped in here. Purchased a couple varieties coffee. They were very helpful and the coffee was great. My wife also purchased some tea, which too was great.

Welcome back. We walked into the shop today to buy coffee for the first time since the recent fire. We bought coffee beans and a couple of cups of coffee. Whoever made the coffee did not put the lid on my daughter coffee properly. She lifted the coffee and her hand was SCALDED. The guy behind the counter didn’t blink except to ask if she needed the coffee topped off. It was obvious to all of us she had a bad burn . There was no apology/ offer of ice or a cold rag. The staff watched as we try to offer comfort and help to my daughter. After all your business has been thru, might I suggest the following. Own up to it and offer to help. This is your business and it reflects poorly.

Great Ethiopian brew today.

Excellent coffee in Market Square. My favorite coffee from Nicholas is probably the Northern Italian or the Ethiopian Yirgacheffe. This place has some real character and they have been there since 1919.

Very friendly staff,efficient.

The building is old and quaint. This place has been around a long time. Good coffee roasted on site. They also sell roasted peanuts and other treats.

I love their coffee, especially the Guatemalan. Their prices are affordable and its well worth it. They are doing some remodeling now, but are open during it. My only issue is that their customer service seems to be priority 2 or 3. They tend to talk across the counter to each other and let you stand there waiting for them to acknowledge you. There are a couple employees that seem to do their jobs on point though. I love when I see them working the counter.

Large selection of unique coffees, teas, and chocolates, etc to go with it. Smells wonderful inside!

A quaint little coffee shop with more variety of coffee roasts than you could count in a single visit. The staff is friendly and everyone I saw went out with a big smile on their face.

Excellent and classic local coffee institution.Cant go wrong with Nicholas whether it is on-demand cups, fresh roasted beans, or other coffee accouterments.

I have been a customer of the coffee beans/roasts here for a number of years and will not consider going anywhere else for coffee beans. Their roasts contain no bitter after taste as some of the more prevalent coffee purveyors. The customer service that I have experienced has been exemplary both in the store, on-line, and by phone. While I was in Iraq, I wanted beans shipped to our APO (Army Post Office) box, which most businesses did not accommodate. I called the store and explained the situation and the woman that I talked to packed the bags of beans, boxed them, and took them to the post office herself to be able to ship them to me! She did this for me on a number of occasions, as well as others who served alongside me that were still in Iraq after I left and had introduced them to Nicholas great coffee beans. It is disappointing to see such critical reviews for some seemingly small infractions by their employees and availability of freshly brewed coffee near closing time.

Great coffee, great service@

Excellent selection of fresh roasted coffee. Runs regular specials and lots of organic and free trade offerings. Was excited to visit Pgh again to get stocked up from Nicholas but bummed to see that it looks like they are closed for renovations! Ill check back next time Im in town

I love this shop! Always go in when Downtown. This place is a gem. The daily specialty coffee is always great.

Huge selection of coffee whole bean or ground according to the type of coffee maker you have. Love the butter pecan.

Not really open per hours posted! We stopped in @ 5:15 and they had no coffee. Its in the name and you should serve it until you close! Wont go back where they are this lazy.

If youre near Market Square and need a coffee, and you pick Starbucks or anything other than Nicholas, you might as well go buy a Baker Mayfield Jersey, because your Yinzer pass is getting revoked. Seriously, this place is the best. In house roasting, and the best coffeeshop staff ever. A must-try!

Excellent selection of coffees and teas. This is the first time since moving to this city that Ive seen a variety as wide as theirs. And the cashier that helped me was extremely knowledgable and honest about teas she hadnt tried. After today, I will now become a regular!

We arrived on a Saturday afternoon around 3pm. I had a large Guatemalan drip coffee. The flavor was not fresh, more like a mixture of wet dog and moldy grass. Aka, old and rancid. Dare I say that the roast was not recent or more likely the coffee sat in a dirty pot for hours before it was poured for us. None of their roasters were in operation in the back room. The aroma walking in reeked of artificial berry flavors, not freshly roasted coffee. If you go here, get an espresso blended drink.

I got a mix of Kona Blend and French Roast at a local super market who sold Nicholas Coffee in whole bean.. I dont know what they do but it was the most delicious cup I have ever had. Wicked good! And sorry James, but to judge a business on one bad experience with an employee, who could be fired by now, is pretty dumb.. No wonder they seemed rude.

What a large selection of flavored, regular, and decaf coffee! Not to mention the tea. I like getting the small pre-packaged bags of ground flavored coffee to sample or gift. I think the smallest increment you can buy loose beans is a half pound. When it comes to tea I think they will let you do quarter pounds.You can ask for a tea list when trying to decide or getting a whif from the container is also helpful. When I went there were discounted candy bars under the counter. It would take a long time to try all of the coffee flavors here. But I remember loving the creme brulee. I went around lunch time and it wasnt super busy here. But with all these options sitting behind the counter I imagine it could get a little crazy at times

Nicholas coffee has been here for like a hundred years... historic shop

Place is great. A rare gem. Staff is the best part.

Great coffee and teas here. Huge selection. Make sure you go next door and grab some pastries at Prantls. Seriously, dont skip this mix.

So many flavors!!

Haley was the Best we had evening coffee right before they closed our first night in townCame back next morning for best coffee downtown Pittsburgh and her customer service skills are amazing recommended another local food establishment with amazing food alsoWill be back for sure BEST COFFEE DOWNTOWN PITTSBURGH

My favorite place to get coffee in Pittsburgh. You have to check it out. Might get some of their coffee delivered to my house in Cleveland. Its that good.

In my opinion Nicholas has the best selection and coffees in the city

Friendly staff and so many different types of tea. As someone who only drinks tea, this has been a Godsend. It also makes for a good break from work

Most delicious coffee I have ever had. Everyone that works there is super nice.

Amazing coffee and tea selections. Always fresh roasted and great candy and novelties as well.

Best coffee in the world! Love it!

Good freshly prepared coffee as well as an awesome collection of teas and coffees that you can buy for use at home.

Good coffee; great place to stop if you need a change from the chain coffee shops

I agree with a couple of the other reviews... Coffee is good, but staff is rude... I usually shop online anyway, but stopped in while in Pittsburgh. It was like I was a bother to them to buy some coffee. They dont honor the discount program (according to the guy that finally took my order) in the store that I use online... And now, they have changed the website... No more 3# option and it requires a password reset and wont send me a reset email... So now no discounts online either? I was almost to the highest level, which means that I have spent a lot of $ there...

Nice environment. Locally roasted in house. Inexpensive and good quality

Very low taste decaf coffee and bad customer service. Too bad because the store is beautiful with wide selection of coffee beans and accessories. Props for selling Italian coffee makers and manual grinders.

Walk into this local coffee joint and enjoy the smells. Great coffee and very cheap.

Super cool, old coffee shop and brand name. No indoor seating.

Great coffee and tea selection. Closed now but reopening this fall.

Great fresh roasted coffee, reasonably priced. Staff sometimes is rude.

You gotta love Nicholas. It is a Pittsburgh institution. Before Starbucks and Teavana, before the proliferation of twee little cafes everywhere, Nicholas provided. Still, it is a great place to find obscure teas and brewing devices. Skip the pre-flavored coffees, as well as artificially fruity teas, and go for natural leaves and unadulterated beans. Someone must feel differently about that, though, because they have quite a selection of both. Still, when I really just need a pound or two of simple, china green or oolong, Nicholas has quality and bulk quantity at a reasonable price.

Nicholas Coffee is THE BEST coffee roasters in town. The have a huge selection of coffee roasted on site and the best imported and custom tea blends, possibly in the world

Find a great variety of coffee beans and tea leaves. They also sell cigars.

Fantastic local roaster...try the Jump Jivin Java!!

Huge selection of fresh tea leaves and coffee beans.

Great cookies too! Creme brûlée was amazing

Best coffee downtown. Plus, you wont have to wait in line for 30 minutes like you would at the Starbucks across the street. Go get some coffee from Nicholas

Great coffee! Helpful and friendly staff!

The coffees are delicious! Make sure to take some home with you!!

I purchased a French press for my wife here, she didnt like it so I returned it today. The clerk who sold me the French press told me to Have your wife try it out, if she doesnt like it bring it back with the receipt.. Im 56 years old and have been shopping at Nicholas for years. The clerk who waited on me today was very rude and very combative and refused to accept my return. When I pointed out what the selling employee told me, she said she had to call upstairs. A few minutes later she came back and told me that they would accept the return THIS TIME (as if I would buy one every week, use it and try to return it.). I had my frequent buyers card in my hand, planning to purchase some coffee for my wife and loose tea for myself, but due to the hostility the employee showed I changed my mind and laid the card on the counter and told the employee, very politely, I dont think Ill be shopping here anymore, she said, Thats fine. If not for this I would have probably gone back after a time, I loved the place - browsing the selection of teas and coffees, but her cavalier and hostile attitude pretty much sealed the deal. Ive rarely been more disappointed with poor customer service than I was today.

My favorite place to buy tea and coffee.

Over a hundred teas to choose from, and great service.

This place made me give up on buying coffee from a grocery store. I stop in for a pound every week or two now.

Best coffee and atmosphere you could hope for.