All staff were courteous, respectful, and professional. Any questions were answered and explanations given when needed. I would recommend your business to anyone who would need help in hearing.
My visit was to have my hearing aids cleaned. The visit was pleasant, the technician very friendly and thorough. She also checked the average time Ive been wearing the aids daily (and Ive been wearing them a lot), as well as updating the software, asking if I had any issues or concerns, and checking my ears for wax buildup. No problems, and I was done a half hour after my appointment time!
Mom an I were very pleased with the attention and service that we received at our last visit. Melanie is very through and caring. She was willing to give Mom the she wanted with her hearing aid!
I want to thank Dr. Hill and the staff at HU for helping me with my first set of hearing devices. They were all kind and reassuring. I received a thorough exam and there was plenty of review and explanations and time to ask questions. They helped to make what can be an expensive and overwhelming life change seem manageable and not so scary! I felt a sense of relief and confidence when I left the office with my new hearing aids. I highly recommend Hearing Unlimited for yourself or family member who struggles with their hearing.
I lost a hearing aid and visited Hearing Unlimited the following day. I received loaners of a new design; a new set was ordered.Two days later, my apartment garage attendant found the lost hearing aid. Hearing Unlimited graciously accepted the cancellation of the order for a new pair.By wearing the loaner pair, I will definitely buy the new design from Hearing Unlimited when my older pair finally needs replacement.
I and my Mother we welcomed at the clinic, my hearing devices were cleaned and maintained, as were hers. Mother as well had her periodic hearing test to monitor her situation. Everything went smoothly.
I have been a client of HU for 5 years and decided that this year was the time to get new hearing aids. I couldnt be more please with my appt. with Dr. Hill. Her patient tuning of the new aids and her in depth review of their function and care were most welcome.
Whenever I go to Hearing Unlimited and I sometimes changelocations, depending upon available appointment time, there is superb service, courtesies extended and efficiency galore. I highly recommend people looking into the thorough service and niceties with complimentary maintenance and batteries. No question that I am a very satisfied customer. Good to know that a bona-fied audiologist is the person who checks out my hearing ability with a follow up professional recommendation. Even the receptionist at the desk upon entering is kind to patients. A lady came in and needed water to take her meds and the gracious receptionist brought her water and offered to hold her bottle of pills while the lady needed to take the pill. Shows the quality of service (people) on every level who work at Hearing Unlimited !!!
Dr. Katelyn Hill is very kind and explains things so very understandable. This was the best hearing testing we have ever had. I would strongly encourage anyone to choose this place and this doctor for a check up.
Front Office Staff: professional, courteous, well knowledgeable, and welcoming.Facilities: extremely clean and invitingDoctor: extremely professional, karen, very educated, and concerned about physical well-being.I highly recommend that you have your hearing checked. If you dont have a facility in mind I welcome invite you to try this facility.
Good service. Concerned about customer satisfaction.
I have a very bad hearing loss. I went and mentioned with Doctor Howard. He got me fixed up fast. Then I has a problem went back to him five days later and hw fixed right their he gave me a new pair of hearing aids and took the defected ones back right in that office. Henqaa determined not to let me leave their with not being able to hear for a week or two while mine was being repaired. THANKS DOCROE HOWARD. You are the best. Go to Jefferson hills hospital. They are the best.
ViUrus. The The staff was friendly and polite. The office was adhering to p CDC guidelines regarding the COV. Also understood that wearing a mask posed problems when removing a mask. Hearing Aid tend to come out with the mask.
Good place to get your ears checked
Mark Pie is great at his job. He also is the artist that does the comical drawings hanging on the walls in the office and hall. I love my hearing aids!
All of the staff is always outstanding and very considerate of their patients. I never feel rushed or feel like Im an inconvenience. Audiology tests are done with great care. Im extremely pleased to feel like a valued customer!
Great staff; always kind and efficient... hours are terrible!! I will be seeking alternative vendor in the future.. your hours are not helpful to anyone that works.. as a care provider or patient. Please consider a later day once a week or even a Saturday morning once a month. (Penn Hills office).
The staff have always been courteous and helpful. Very informative and willing to explain/answer any questions I have.
I have seen three specialists Each one very knowledgeable,helpful,friendly.Dr Hill made my testing comfortable; put me at ease.Mark Pie and Rachel Smith have given me excellent care ; answered questions and given advise I like that the office is close to my home. Excellent follow-up care
I always have great experience there. Everybody is very nice and friendly.
The meeting was professional, thorough and enlightening. I realize this is a process for me and you are my first step in the research and assessment of solutions, long overdue by choice. Thank you.
My experience was that Sarah Brand was very knowledgeable in the hearing process. Sarah explained everything in detail. I would reccomend her to people I know.
I appreciate the time and listening that Sarah Brand of the Penn Hills office gave me. She fine tuned my new hearing aids and the difference is over the top. I would definately refer this company and specifically this office.Thanx again........John
Nice people and fine service.
Why is your Harmar location not listed? Janice there is a fantastic specialist, as are all of the other doctors and specialists who rotate regularly. I highly recommend Hearing Unlimited, Harmar to everyone I know who has hearing issues.
All of the doctors my mother and I have seen have provided wonderful, professional service and helped resolve any issues we have with our hearing aids. We are both very pleased with the level of care we get.
I had an appointment with Sarah Brand this morning. She was very thorough and made for a pleasant experience. Thanks!!
Hubby needed new hearing aids Sarah was very helpful with testing and very knowledgeable about the different hearing aids.
As usual, the experience was fine.
Friendly, concerned staff. Hal was very knowledgeable.
I have been a client for 3 years. Always the best and friendly service.
They are always very pleasant and friendly
Always a good experience at Hearing Unlimited!
They are very knowledgeable about their products