This used to be a very good company, the best. But now, they have gone downhill under their new owners. All the talented people, gone. Quality and delivery, in the toilet. Very sad. TMI, youre fired!
My name is Jim Benes, special account representative for Dillon Supply in Augusta, GA. My experiences with TMI have been very supportive. I was working on a few big quotes for vinyl dock door strips. I was in a very competitive bid. The lady in customer service not only gave me the best options for the applications but also offered competitive pricing and as a result won the business. TMI provided total cost of ownership with the experienced staff on hand and made the customer experience enjoyable. They provided a good product, competitive pricing, and delivered on the ship dates provided before I placed the order. I wish I had more opportunities to throw their way. I am pleased that TMI and Dillon supply have partnered up and look forward to doing more business in the future.
Talked with a lady who was very nice to me, she threeway another sales associate who was a male and was rude and wouldnt give me the time of day. He told me.my business wouldnt be big enough for him to waste time setting up a dealer account. Only if this guy knew what our business was doing this year. I dont recomend this company, call Uline I did, and I got everything I was needing. Sorry TMI you need to do a better job picking your sales staff.