Awesome service, great people. Its the only place I bring my cars to get repairs done.
Very professional service, will always go back !
Reliable and trustworthy service. They are always honest and explain the process. Worth every penny to know my vehicle is in good hands. They are efficient and still manage to ensure each customer gets the kind of customer service thats hard to come by in such a busy business. Ive never had a poor experience with H&S, and Im the third generation of my family to rely on them for parts and service. I absolutely reccomend them to anyone looking for people who know what theyre doing with your vehicle.
Excellent, fast service at a good price.
They advertise inspections 8-12 on Saturdays. Due to work constraints I arrived at 11:50. I was told they were done inspections for the day. I said your sign says to 12:00. Was told with no emotion the machine was turned of and take too long to turn it on. Why is the machine off before closing time? How would you feel if you were going home for food after your shift and the restaurant said sorry the oven is off, but we’re still open for 15 more minutes. Terrible customer service and not even an apology.
My sister had her serpentine belt shred on her truck on B3 and was towed from Canaan to H&S on a Saturday night. Monday morning she gets a call the mechanic had already checked it out and verified the pulley had shredded the belt. The truck was ready at 12 noon! We were so amazed at the honesty and great service! Thank you H&S for taking great care of my Sis!
I have been coming here for 15 years and have only had positive experiences. Qualified and trustworthy mechanics.
Just started bringing our vehicles here. Great experience so far. They are full service and also do inspections. Honest and reasonable.
Was really impressed with customer service. I had a few inspection sticker issues and they took the time to correct them and get me on my way. Very satisfied with service.....thank you!
H&S sends reminders, gives you the low down whatever it is, offers a variety of solutions if there are any. Ive worked with them for years and years.
I brought my car here a few times for nothing more complicated than an oil change but it seemed like a decent shop....I was having a wheel rotation noise when I was driving my car so I brought it in to H&S. They told me my brake pads and rotors had to be replaced in the front end so they did it for 400$. I picked my car up and the rotational noise was gone but now whenever I use my brakes there is a god awful screeching sound. I tried to call H&S auto three times and left voicemails but no one ever got back to me; it has now been over a month. They claim that customer satisfaction is important to them but they don’t show it. I paid 400$ just to end up with another problem and I had to bring my car into another mechanic to fix it. I would not recommend servicing your car here.
Very helpful and courteous. Great people
They do a good job on mini coopers.
Was not happy I brought my truck in couple weeks ago they checked it and they switched my O2 sensors with other to see if there was anything actually wrong they wanted me drive it to see if check engine light came back on thinking that they just charge me for labor which was okay cuz I didnt think theyre going to charge me if I had bring it back in then I bring it in today and for light came back on so the game me new sensor and they charge me for labor again and for part and then I find out that my last charge was for a diagnosis of my truck even though they knew what it was that was wrong with my truck so I never even asked them to do a diagnosis on truck so I got charge $88 dollars for that and they did not even ask me they did it and charge me. And I thought it was labor charge to switch my sensors from one side to another figure that I wont get charge again if I had to bring it in
Great service at reasonable prices
Do not go here for inspection stickers, they do not know what they are doing or else they really dont want to do business. I do not recommend this business.
Great service
They do great work at a decent price, and will try and save you money anyway they can, they are awesome...
Awesome guys. Honest and fair priced, what car service should be.
Excellent locally owned auto parts and service.
Great service. Ways trust them with my car.
Traditional auto parts store with shop attached and they also do Mass state inspection
Always quality auto parts and skilled technicians
Honest affordable service done in a timely manner!!!
Best shop in the Berkshires
They are the best
Great service