Fantastic service, great prices, hassle free, quick finalizing, and all around great people to work with. I felt listened to and cared for and not just sold to. I dont feel ripped off like other places have made me feel. I was cared for not just sold a car. Rene Yanke was AMAZING and knowledgeable. Mike was hilariously fun to work with and made sure we got every penny for my trade in with help from Rene making sure she pin pointed everything that was recently replaced. He also made sure he gave us the best price and explained the difference in price between this dealership and the competition dealerships. My husband and I test drove multiple cars and Rene was the best and wanted to make sure we were both happy and just kept bringing them out for us until we found the perfect vehicle for our family.

I had a great time in Haddad Nissan. My sales consultant Pj was very helpful, nice, kind, and made me very comfortable when I was looking for cars. He explained the features in my new Rouge in a way I can easily understand. Im very thankful for him that I was able to find a car for me. I couldnt have asked for a better experience!

We arrived by the recommendation of the local Enterprise Car Rental agent, but without an appointment on Saturday of Labor Day weekend. A key fob issue brought us to Haddad Nissan of Pittsfield, MA. Staff, Bryan and Renee, greeted and welcomed us and directed us to the service counter where Kelsey promptly resolved the issue. She acknowledged that as long distance travelers we wanted to avoid any interruption due to car issues, especially on a holiday weekend. I believe it is the things that a dealership staff does for customers that aren’t likely to return that speaks to the quality of service you can regularly expect. Haddad Nissan staff provide outstanding service.

Had a great experience working with Bryan, Robbie and Marcus! Very helpful!!

Bryan was absolutely amazing in the handling of my purchase. He worked with me when i had a minor delay with the paperwork, he remained in contact with me the entire time. Very responsive.well mannered . thank you bryan for a great car buying experience

I came here after two other dealerships. I was urgent to find a new car. My old car was totalled and I was running out of time on my rental. They got me a great price as well. They worked with me and my circumstances. They took great care of me. I had a little issue after my purchase and the Manager Anthony reached out. He took time out of his busy schedule to make sure I was happy even after my purchase.

Haddad Nissan is a great dealership and fantastic to deal with. Bryan and Robbie did everything possible to get me into a 2022 Pathfinder (which I am in love with), at the price I wanted. What a great experience and I would not hesitate to recommend them to anyone looking to buy a car.

I came here to get my serviced and the service was incredible. They were transparent, worked with my warranty, and really kind. They even gave me a loaner car when the repair took longer than expected. They took great care of me and my truck is running great now!

The sales girl, Rene was the greatest. She was there for any questions we had. We least a new Rogue and got a 2020 Titan. Excellent experience! Thanks

Always a good experience!Kelsey Oliver Very smart. efficient, and kind.Appreciated giving us a ride home in the shuttle van, very nice guy!

Just traded in my beloved 2015 Murano for a gorgeous Pathfinder! Bryan Pidgeon and his crew were so informative, friendly and incredibly efficient and responsive! Car buying as a woman has been stressful and traumatic in the past (did I pay too much? Did they take advantage of me?), but this time I feel confident I got the best deal for my trade in and for the new ride. And the entire process was easy, graceful and fun. Highly recommend.

Renee Yanke was very knowledgeable and very friendly. She made a stressful day a whole lot better. When I buy my next car I will not buy from anyone but Renee.

Was treated well and bought a 2021 Rogue Sport.. no aggravation or double talk. Renee Yanke was so easy to work with and we’ll definitely be back to buy another car from her at Haddad

I needed a car on short notice and Rosely was on it! I had a few things against me in getting a new car but she worked super hard to get me in the car that I wanted for the best deal i could possibly get. She’s also super friendly and funny. Definitely a great experience. Highly recommended dealer.

Bryan at Haddad Nissan was incredibly knowledgeable about supportive when finding me the perfect fit for a new lease. I appreciate how efficient and quick the whole process was!

I had such a great experience with Haddad Nissan. Scheduling car service was very easy and the employees there answered any questions I had with ease. I really enjoyed the online website when it provided me a detailed report with recommended services awaiting my approval, I was able to see the costs and make the best decision with all the info needed instantly. I’m very much looking forward to coming back to Haddad Nissan for car services.

Customer service reps Liz, Courtney (and sorry for the lady whos name Im forgetting) and most especially service manager TODD LACHANCE restored my faith in dealerships and humanity. We had a little hiccup in the beginning but, in the end, my car was returned to me operating as good as new and with not a detail forgotten. Todd had even offered to pick my car up (in a different state!) free of charge. THANK YOU TODD LACHANCE FOR BEING A CONSUMMATE PROFESSIONAL. Youve earned Haddad Nissan of Pittsfield MA a client for life.

Salesman was wonderful. His communication was great and I really felt like he was in my corner with the deal and getting us our car when we asked.Thank you!

I just signed for my third Nissan Rogue with Haddad Nissan and the process could not have been any smoother. Christian listened to my needs and met all of them. Because of this high class service I will always come back and refer Haddad Nissan to others.

I worked with Anthony and Christian to purchase a 2020 Altima. I went in with a top price I needed to stay below and Anthony made it happen. He worked incredibly hard to make it happen for me.No one else in Berkshire county would have gotten me the deal he got for me.I recommend everyone work with this team.

The lady that i dealt with was very professional and knowledgeable and also very friendlyThe wait time wasn’t bad either and the facility was very clean

I Recently purchased a vehicle from Haddad Nissan. I was very happy with both the experience and the vehicle. Renee Yankee, the salesperson who assisted me was helpful, patient and a pleasure to work with. I found the others that I interacted with to be just as good to deal with. When there was a minor unforeseen problem Renee and the others went out of there way to make sure it was taken care of and that I was happy with my purchase. I would gladly visit them again.

We had recently renewed our Nissan Rogue Lease with Bryan Pidgeon. I must say, my wife and I are very pleased with Bryans knowledge regarding the different vehicle types and options available within our price range!When working with Bryan, he was very thorough, trustworthy, patient and professional providing us the details required to move forward in the process. Meanwhile making us feel extremely comfortable placing our minds at ease knowing we were in good hands!While Bryan would collaborate with his manager Jeff, regarding prices and models; it was made aware from the very beginning, they would do everything in their power to keep the business in The Berkshires rather than going to another dealership within driving distances.Bryan is an excellent salesman who is not only persistent when working with customers but does it in a way that comes across as caring! That being said, Haddad Nissan is lucky to have an employee such as Bryan working alongside - building a great face for the company!My wife and I have nothing but great things to say about this recent transaction/deal with our lease moving forward! We both would highly recommend any of our friends and family to come to Haddad to see Bryan Pidgeon for any future purchases they may have!Anthony Carusotto

Best car experience I ever had! Marcus an Brandon were amazing! Highly recommended going here to get a car!!!

I dont like to be lied to. My hubby said that there was not an issue with my battery cable, yet I was told the positive cable was extremely erroded and that I needed a new one. My husband said we are not going to Nissan service again.I was also told I needed to new heating elements in my car seats...$450. Ive have many issues that I never got looked at because I was not comfortable going to a dealership. So after, 4.5 years they are dead and I cant afford to fix them.

Rosely was so great, she helped me to purchase my first ever NEW car!!Would definitely reccomend Haddad Nissan.

Had a few issues with my vehicle that were all resolved with courtesy and professionalism! Every visit is a great experience!

I have plenty of great things to say about Rene Yanke at Haddad- Nissan in Pittsfield. I worked with Rene recently as I was looking to upgrade to a larger vehicle for my family. Rene took her time, listened to my needs and worked hard to get me the deal of a lifetime. She was professional and was not pushy. I really appreciate her dedication and the time she took with me while I made my decision. I will buy from her in the future!

I generally hate the experience of purchasing a vehicle, but Renee at Haddad Nissan was fantastic! Friendly and informative, knew her stuff, and miraculously made it almost fun. I would definitely recommend the dealership and especially Renee.

They did excellent job on my truck it been 2 3 other garage beside my cousin garage and other garage kept doing things and.chargeing me put not fixing it right .I finally had no choice but send it to them and they were.great.thank u everyone

It was a nice experience to buy my first car under my name. The staff was very helpful. Specially the sells man Jesse Mole, very nice guys

Everything was explained clearly. service was prompt. i did not have to wait long. excellent service!!!!!!!!

Renee is a gem! Working with her was like working with a friend to find the perfect car for me. She had the car I was interested in ready to go when I arrived. When she realized that car wasnt quite what I was looking for, she asked me a few questions and brought out the perfect one! The purchasing process was a breeze. Renee even offered to help me with insurance when my current carrier was being difficult. She helped me connect my phone and offered her assistance with anything else I might need. I highly recommend Renee and Haddad Nissan for a knowledgeable, no pressure experience.

THIS TIME. Good communication. Service was completed in a timely manner. No issues.My history with them is that Haddad is overall shady and I don’t expect much from them. I would not have taken my vehicle to them but it was a recall and it required a dealer.

Very clean, very respectful and an overall great and low stress car buying experience.

Great team and amazing service!

My most recent experience at Haddad Nissan, was last week when I purchased a new 2020 Nissan Murano. Christian Mcgill, was my salesperson and he was extremely helpful throughout the process. I had exchanged phone calls with Colin who was also able to answer questions and help out in any way he could.Chris, the sales manager was exceptional and helped complete the deal so we can enjoy our new Murano.

Fast work and friendly service, informative information about my car

The staff are very nice and accommodated me wellBut my car has been there 4 times for basically the same thing I’ve spent 1000s of dollars and assured this time it’s fixed all 4 times well it’s not fixed yet again

My wife and I had a really positive experience. Our salesman, Bob Allessio, was great! No pressure, no worries, very informative. We felt like he was working for US rather than working us. We recommend going to Haddads and be sure to ask for Bob. You wont be disappointed.

The people are very concerned about the safe of your car.

I came into haddad nissan unsure if i was going to lease. But christian made it possible and a very easy decision

I had an appt for an oil change and they called to tell me they had a couple of cancellations and that I could come in earlier than my scheduled appt. They were extremely friendly and accommodating when I arrived. I’ve never had a bad experience at Haddad Nissan, they’ve always treated me great!

Now that I see other customers have been LIED to I feel the need to share my thoughts.This has been a HORRIBLE experience thus far with the Service Department. We had something fixed on our truck, and paid $1,000 and the problem is still NOT fixed!! Now there is a grinding noise that was NEVER there before!! The service manager said he doesnt have a plan for fixing the truck and its been there for a week!! He gave me a bogus phone number when I asked to speak to his manager. We have been LIED to about fixing the problem, and conflicting stories on what was fixed, or if it was even taken for a test drive afterwards. We were very clear what we needed and wanted to be fixed (its a common problem with Nissans) but noone read the repair slip, so we were told they arent going to eat $1,000 (Well we arent either!) We expected MUCH better repair service and customer service considering mechanics there are paid $120.00 an hour! The communication about this situation has been downright rude and COMPLETELY UNPROFESSIONAL!! I DO NOT RECOMMEND bringing your vehicle there to be fixed!!! If this situation is resolved in an honest and in-good faith manner, I will update my review!!

I had a greet time out there and got a super car

Your customer service person Amanda was so helpful and knowledgeable, I had a few questions before booking an appointment. She was able to answer my questions and set me up with an appointment.. The techs that worked on my car - tires, brakes,oil change were just as awesome, letting me know step by step what was happening and in the end, this all cost me so much less than I figured. Keep up the great work !!

Friendly, courteous and prompt.All you can ask for!

Anthony Booth was the best car salesman I have ever dealt with. He went out of his way to explain items I wasnt sure of. He wasnt pushy and he didnt try to rush me through the process. He even came in on a Sunday to complete the sale and give me my car. Since service wasnt open, he washed the car, and set up everything I needed. He went above and beyond his duties. I cant say enough good about my experience.

Everyone at Nissan was very helpful. I love my car and they made it easy to make the purchase. I highly recommend them for your next car.

Great experience at Haddad Nissan today ! Jesse M., Anthony and Michael H., Thank you all for your expertise and professionalism in making our second leasing experience at Haddads a smooth and pleasurable one ! Highly recommended !

Everyone on staff was friendly, honest and helpful, especially Christian Mcgill. I would highly recommend Haddads to anyone looking for a new or used car.

I had my truck to 3other shop and not one of them bother to tried to fine put troubles my truck was having or keep in contact you guys Todd did a great job keeping in touch with us of truck great job

Rene was super helpful and helped me find the vehicle I really wanted!!! Thank you for your help!

I needed my oil changed and tires checked before a big road trip across the country. They were so polite, prompt and professional! They did a great job and even washed my car and vacuumed it for me. A wonderful place! I will be back again!

My appointment was kept on time and service began immediately. John at the service desk kept me up-to-date with the service needs and I found out that there was an additional recall update that was needed, so he had that performed as well. I also inquired about replacement mirrors and snow tires, to which he provided estimates and recommendations for my vehicle, which matched my due diligence. I am happy he and the team there went beyond my service expectations and I thanked them all accordingly.

I got a routine oil change, and Todd told me about upcoming services that I was due for. I keep coming back because I love the customer service. Todd is always professional and super friendly!

The service dept was awesome! They also took care of recalls! Nice service. Efficient service. Excellent customer service!

I was in for an oil change and multipoint inspection, it was done in a timely manner and they even sprayed their disinfectant inside and outside my car for free. I was very appreciative that they did that

Anthony Booth and Mike were awesome with helping me purchase my new car! Anthony helped me find the perfect car and a great deal! This is my 3 car from Haddad’s and one of the best experiences. Thank you guys soo much!

Anthony Booth was very helpful worked with me through the whole process I would definitely recommend him !!! Very happy !!!

I see you have a 2013 Ford escape titanium with 67000 miles listed for $15043.00.I put a $500.00deposit on that very car in the beginning of March when it was listed for $9900.00.After waiting for 7 weeks and being told there was a problem with the title, I asked for my deposit back.Now it is for sale again but for over$15000.00,more than $5000.00 what I was supposed to get it for.

The gentleman who assisted me from the service department was friendly, efficient and very helpful. He went above and beyond to help me understand the additional services/options that I had purchased with my car (and didnt make me feel stupid for not remembering).

Amazing experience!!!! Robert was so helpful and answered every question we had! Definitely refined going here for your next vehicle!! Keep it up I guys I love my car!!

Fast service & very polite! Plus, they washed my car!!!

Excellent customer service, Renee was awesome and everyone was very helpful.

I arrived at Haddad Nissan kind of nervous as you always hear horror stories of car dealerships. I was pleasantly surprised to know my experience was going to be nothing like those stories!! I was greeted with a smile from my salesman Courtney Cross, immediately I felt comfortable and at ease. He was very easy to get along with, very personable and all about what I wanted. The car I was interested in was located at a different location of Haddad so he drove me to the car I wanted to test drive. I immediately fell in love and knew I wanted it. When I arrived back at the Nissan dealership Courtney was right there greeting me. I addressed all my concerns and they were taken care of no questions asked. I also spoke to the sales manager Justin Casey who was also wonderful to work with!! All around great place to buy a car. I would definitely recommend Haddad Nissan to anyone that wants an easy transaction with awesome people!!! Stop in and see Courtney Cross, you definitely wont be disappointed!!!!

Jesse was a great salesman to work with. He was very professional and made sure everything was done to get me into my new Nissan quickly.

Haddad Nissan, Justin and Bobby are the best! They have made car shopping so much fun and so easy! They really listened to my needs and they definitely delivered! I truly can’t thank you guys enough! I appreciate the both of you for your time and help!!

Dont go to Haddad Nissan. Ever.I went to get a copy of my key fob made because my used vehicle only came with 1 key. Spent nearly an hour in their waiting room. So glad they insisted I book a 30 appointment to sit and wait.When the key was ready, the guy at the counter specified they normally vacuum the car and wipe it down, but didnt do that today because theyre busy. However, he specified if I got a survey about their service I should say they did provide that service so they dont get in trouble.After finally getting my key, I go out to my vehicle in the parking lot to find out they seemingly needed to open all of my windows and my sunroof to make a key. Which is super special when they had parked the vehicle outside in the pouring rain.I lodged a complaint with a man named John who claimed to be the service manager. After no follow through, I called back, only to learn that the service manager is a woman. Who had no idea about my issues and didnt seem to believe me. Also claimed it had been too long, so there was nothing they could do to resolve my complaint.So, yeah, if thats how they treat you when you just need a key made, I can only imagine how horrific it would be if you had actual work done on the vehicle.Haddad Nissan seems to only practice customer disservice.Of note - they then tried calling me to make sure I scheduled an oil change. And they keep mailing reminders and coupons. Like I would ever trust people who ask me to lie for them while theyve vandalized my property and I get to pay them for the privilege? Thats going to be a no.

Had a car starter installed in my husbands truck. It was done on time and properly. We’re thrilled

The man at service desk was excellent. Very thorough and helpful. ThAnk you so much

Thank you so much to my incredible salesman Anthony Booth! You were wonderful and so helpful.

I had an immediate concern and it was handled professionally. I was kept up to date regarding my concerns (the cause of the problem) and the costs by Kelsey.This was not a planned visit, yet I was treated very well and received the service I needed within the same day.

Everything went well, five star service very pleased. Great technicians, great customer service . Will service vehicle again here at Haddad Nissan

The issue I went in for was taken care of and I was completely satisfied with the repair and the time it took to be done as I waited on site for repair to be done. I was surprised that I wasnt reminded of a call back notice about brakes that I received in the mail a while ago and havent had repaired yet. Due to family and other people I know dealings with Haddad I went in with very low expectations but left very satisfied.

Great they fixed my car

Bryan Sawyer did awesome job getting us a new car. He kept in contact with us everyday. He wanted to know where we stand. we are so glad that he got hire here at Haddad Nissan. we woud like to recommend anyone to stop by and check out the cars and ask for Bryan you will be happy that you do. We give Haddad Nissan 5 stars.Thank you for helping us get back on the road.

I called haddad Nissan in Pittsfield during pandemic and wanted information in a 2018 Rogue. I got in touch with Anthony Booth the sales manager who was very helpful and guided me every step of the way. I was able to trade in my 2007 Hyundai Sonata for my dream car. He helped me through the whole purchase process and the paperwork he also walked me through extra gap insurance to protect my car for life of my loan. I have to say I’m very impressed with the overall business experience and car purchasing aspect of this process. Overall thank you so much Anthony Booth for all Your help and this wonderful experience I’ll definitely be returning In the future. If any one is looking to purchase a vehicle I highly suggest Haddad Nissan of West Housatonic Street in Pittsfield Massachusetts.

Excellent customer service! Joe and Bobby took great care of me. They handled my sale quickly and treated me like family. This is my fourth Nissan but first from this dealership. I will never go anywhere else! Thanks Haddad Nissan!

In a word, this team was AWESOME! I went to the Haddad Nissan dealership in Pittsfield to talk about buying a car. With the situation with COVID-19, I was a bit concerned, but that concern proved to be a non-issue. The employees had implemented the necessary precautions, and there was absolutely NO drama involved. The team went out of their way to find me the exact car I wanted, at a fair price, within a couple of days! (I walked in on Tuesday, they found me a car in a different state on Tuesday, I drove it Thursday and closed the deal on Friday!) Jesse Mole, Anthony Booth,and Mike Hoctor made this the absolute easiest process I have ever experienced buying a car! I am extremely happy with my car. Most people dread buying a new car, and this exceptional team deserves the highest level of accolades for their efforts. I couldnt be happier! An inquiry in the Parts Department for accessories after the sale was met with care and professionalism (and a follow up call), and that interaction served to solidify my belief that I made a great decision buying from this dealership. Additionally, my experience obtaining a Massachusetts inspection sticker was simple and seamless. You have an excellent team managing and working at the Haddad Nissan dealership in Pittsfield! Thank you!(I purchased a Nissan Altima Premier! It is a really nice car. Thank you, to the best sales team ever!)

Just signed my first lease for a Nissan Rogue with Bob Allessio. Great customer service and people to work with to put you in the car you want. I would highly recommend checking them out if your looking for a new vehicle. Thanks Bob and the two Justins it was a great experience!

Christian McGill was great !

Mark was very helpful and friendly. Justin was great as well. We came in knowing what we wanted to pay and they were able to make that happen. They gave us time to think and breath which is helpful in a big decision.

I would like to take minute to share about my awesome experience over there at Haddad Nissan. I was thoroughly impressed with the customer service and knowledge from Big Bill. My daughter and I couldnt be happier with our new Nissan and I will certainly return in the future when the time comes for us to upgrade. Thanks Big Bill for your wonderful service! I will be sure to let my friends and family know to visit Haddad Nissan for their next car and be sure they know to ask for Big Bill!

The staff are friendly and knowledgeable they went above and beyond my expectatios with sales and service

I have only been to Haddad Nissan 2 times and both time the customer service was fantastic! I have been to quite a few other car service centers, including all of the other Haddad locations, in the area since I moved to the Berkshires and have yet to receive the kind of care and attention I have here. I am very pleased with my experience and have already referred everyone in my family who also relocated when I did to come here since they have had the same experiences I have with other shops.

My husband and I purchased a 2016 Nissan Rogue from Haddad Nissan earlier this month. The entire experience was wonderful. Our salesman, Nick S, was very knowledgeable with the Nissan line and, listening to our needs was quick to show us the Rogue. After understand its many features, taking it for a test ride, and being given an impressive price, we were excited to make the purchase. I left the lot completely confident in our choice. This is our first Nissan and we are extremely happy with it! It handles wonderfully on both country and highway roads and it is fun to drive! Nick was very informative, professional and friendly as were the other staff members we met!

Always great service!!!

Haddad Nissan always makes getting work done to my car quick and simple. They are very helpful and informative.

Salesman (Bob) was very good, they were able get us into an upgraded version of the vehicle other dealers couldnt do the base model for within our budget. They were fast and efficient. Highly recomended.

This was a second visit to correct my experience from a first visit and my second visit ended with my feeling like Ii bothered them and Im being referred to them by Nissan. I just want to be able to drive my vehicle safely without concerns for my life.

Excellent customer service from sales thru finance.

Joey made my first purchase through a dealer personable, timely, and effective. He went out of his way on numerous occasions to make sure my needs were respected and taken care of in a courteous manner. I would recommend anyone seeking a car in the area to ask for Joey personally. He is highly approachable and I couldnt be more satisfied with his professional and energetic service.

I had an amazing experience with kaleb he was great with my questions and requests. Everyone (including Justin) was great. Im sure I will recommend people to look for a car here and maybe Ill be back in a few years.Thank you everyone for a great car shopping experience!!!Missy Ireland

They were very nice, fast, and I got a ride to the place I was going.

I went in last week to get recall work done on my 2014 Rogue and it ended up to be the beginning of a trade-in process for my wifes 2012 Rogue. With the help of Kaleb and sales manager Justin, we were able to lease a new 2017 Rogue with ease and complete satisfaction. We worked primarily with Kaleb, but both were true professionals and men that can be trusted. They were very accommodating and seemed to care about every concern we had.

Very nice experience. Bobby was a pleasure to work with. As a follow up to this review I had hoped the vehicle registration and inspection sticker would have been taken care of when I picked up the vehicle. However that was not the case and I had to return the next day for the registration and had to go get the sticker myself. Maybe this could be taken care of for future buyers?

I had a very pleasant experience at Haddad Nissan. Justin and Nick were great! The inventory of used cars is impressive. In and out in just a couple hours with no hassle.

I purchased a vehicle recently at Haddad Nissan. I worked with Courtney to finalize the details, he was great to work with! Then met with the business manager- he was very unprofessional and rude at times.For example, he wanted me to purchase the expensive extended warranty. After spending more than 30 minutes trying to convince me and pressure me, he said that the deal probably wouldnt work if I declined the warranty. My advice to them; Advice and educate the customer briefly on their choices for warranties. Let them decide- dont try to decide for them.Second example; I test the vehicle I was interested in. The vehicle had snow tires, but online it was advertised to include All-season tires. After talking to them- they begrudgingly had to put on all-season tires at their expense. Altogether, I would advice you to go to a different dealership. Its not worth the trouble of dealing with some of their employees. My experience was mostly a high-pressure and unprofessional experience. Vehicle Quality: The vehicle I purchase seems to be very good. I test drove the vehicle and did my own inspection. The price was actually very competitive, but I dont recommend doing a Trade-In with this dealership. They will try to low-ball you for your car- save your energy and go elsewhere.

After being in a situation where my lease was ending on my Honda Pilot Justin and Marc had me driving away in a 2017 Rogue within a weeks time! They were both extremely knowledgeable and respectful. What an amazing team! They kept in constant contact with me throughout this process and always stayed positive and were very attentive! Huge thanks to these two guys.. I wish I had visited Haddad Nissan sooner!