I like that you can go in and physically look at the lights. However, you cannot see the brand on most of the lights they have hanging and I assume there is a reason for that as you can find them elsewhere cheaper for pretty much the same products. The people we spoke with were nice however but the prices are very high even for some of the basic lights. I guess it is par for the area.
After searching online and at all the big-box stores, my sister referred me to Light Source Lighting. I was able to find everything I was looking for and more that I could not find anywhere else! Their product choices are extensive, of high quality, reasonably priced and absolutely beautiful! I loved being able to walk into their store and actually be greeted by a friendly person ready to help me. Not having to hunt someone down was a true pleasure and a refreshing change! Kim was exceptional in every sense of the word! She listened to what I was looking for and guided me exactly to some choices I could make. She made me feel like a long time valued customer even though this was the first time I ever stepped into this establishment. I also need to mention she was friendly and fun to work with. I never had a better time picking out lighting fixtures for my home than with Kim! THANK YOU KIM!!!! Thank you to everyone working that day for making it such a pleasure to shop in these difficult times. I highly recommend this establishment for all your lighting needs.
We recently decided to Redo All the Light fixtures in our entire home and were referred to Light Source Lighting by a good friend. Extremely happy with the level of service provided by Kim, her manager and the entire staff! The selection is mind blowing and most importantly, once we showed Kim the pictures of our Home, she guided us with her expertise and walked us thru the whole process of selecting the best options. Highly recommend to Anyone, and their prices are also very competitive. Thanks again,Kim and everyone there!!
Service sucks walked around the store and no one asked if we need help
We chose Lightsource Lighting for our new home construction and we are so happy we did! From start to finish they made the process easy and enjoyable! Cheri was simply amazing ! She made sure to show me all the different availability / options on items and easily communicate / demonstrate what would go really well together. I highly recommend Lightsource Lighting! Thanks so much!
We just replaced all of our outdoor fixtures. We are very pleased. The product exceeded our expectations, very high quality product and the staff is very helpful and pleasant to work with. We recommend them for all your lighting needs.
My friends asked me if I knew of a place where they could get special lighting. I told them I seen an ad recently for a lighting store in Plainfield. I called them and they had exactly what my friends needed in terms of an outdoor light that was a specific size. It took two weeks to get it delivered but it is beautiful ! They had exactly what my friends were looking for!
As an interior designer, Light Source Lighting is my primary resource when selecting lighting for my clients. They have a wide range of lighting in a variety of styles at reasonable prices. My representative, Josephine Jentel is extremely knowledgeable, professional and has become an extended member of my design team. She provides excellent customer service and has proven to be invaluable in assisting me with my lighting searches for my clients. I highly recommend Light Source Lighting and Josephine Jentel for all your lighting needs.
We were looking for just the right ceiling fan for our new master bathroom. Kara from Light Source Lighting was super helpful and went out of her way to make sure we were cared for. Our fan is perfect! Highly recommend! Thank you!
Very friendly. Great selections
Amazing selection. Knowledgeable staff. Good prices
My husband and I came into the store and were immediately overwhelmed by the selection available. Josephine was amazing and guided us to different lights based on what we were looking for. She was extremely knowledgeable and helpful. We went into for lights above our kitchen table and kitchen island and loved the lights so much we ended up getting lights for our dining room and foyer as well. We would highly recommend them and will definitely be repeat customers.
Our Builder originally recommended we use our lighting allotment at another store. We did not have a good experience there so they sent us to Light Source Lighting. What a huge difference that was! The showroom was packed with endless lighting fixtures all tastefully arranged with complementing furniture and accessories.We made an appointment with Lori who was friendly and professional and spent a good long time helping us decide what types of lighting would complete the look of our new home. We showed her pictures of some lights we had in mind from other stores or online and she was able to beat the prices we were quoted originally. In many instances she had something in the same style that we liked a lot more. She had a copy of our blueprints ready when we arrived and made sure all of our lighting fixtures were selected including our hallways and closets. Our quote was timely and reasonable. We dealt with her a couple of times and never felt like she did not remember who we were.When we are ready to upgrade a couple of our ceiling lights we will definitely return there. We have even suggested that our builder use Light Source exclusively. Thanks for a great experience!
Customer service is horrible. My husband and I walked into a practically empty store, there was one other customer there. The women working did not even acknowledge our presence. They did not greet us nor did they ask if we needed any assistance. One of the ladies that was assisting the other customer in the store, was very ignorant when speaking and explaining to the customer about some product. She stated to the customer that the closet he would get to Mexico was going to 26th California. They also continued on about Mexican names...how ignorant. I would have loved to purchase a light fixture from this store, if they would have better customer service representatives, with some education. I left very disappointed and frankly very insulted.
First time here to get an extender downrod for my ceiling fan, but will certainly be back. Their inventory is great and their service was quality.
What a selection! Cheri helped me find exactly what I was looking for. My advice: Dont delay. For a modest investment, you can update the look of your house and without knocking down walls. We replaced our outside lights and most of our downstairs lights. Could not be happier! Kim was amazing as he took care with each fixture installation. New guilty pleasure: calling home before I arrive and having all the lights turned on, so I can see them as I pull up!!
Ive had nothing but good luck and great customer service here. Yeah, maybe you might pay a little bit less somewhere else, but its a wonderful showroom where you can actually see the lights in person. Additionally, Ive been offered some great guidance and a good cup of coffee, Im certainly not going to get that at home depot. when we had some issues with cracked glass on one of our lights, we were offered a great replacement with no problems. While this place is not very close to my home, I find myself returning again and again whenever I need new lights.
Kara was awesome. Whenever we couldn’t find a light that we *loved*, she was able to find comparisons to the ones in the store we *liked* on their website that fit exactly what we were looking for. Highly recommended!
This is an extensive lighting shop with knowledgeable staff and tons of selection. I have bought a light fixture here and they have an installer they work with. He was very professional and installation was done in a timely fashion.There is a separate charge for installation of course.They are very busy, so you may have to follow up if they are researching a product for you. This is my first choice for a lighting store!
Friendly service
Beautiful lighting fir all rooms along with wonderful accessories to decorate with. Very professional staff ... helpful and informative. Quality product at all price levels.
It is a very nice store with a LOT of lighting options. Thay are all of good to excellent quality. I was impressed but we found it difficult figuring what switch controlled which light.
Amazing light fixtures and awesome service
Helpful staff. Lots of choices. Beautiful items on display. They offer a bit more than lighting. They had some home decor items such as paintings, mirrors, and accent chairs.
We bought lights for the entire house after renovations. Love this store! They are helpful but not pushy and its just lights. I cant stand the Naperville lighting store with all the extra crap they sell. We go back to light source whenever we need lights!
I walked in the store 7mins to closing just to see if the lights I wanted was available.... The minute I walked in a rep stated we are closing did not even greet or asked if I needed help. They lost over 10k for being so rude to me...I was with my two little boys...they stated mommy maybe because we black I was so disappointed and shocked. Awful customer experience. I was at the store on 6/12/2019. 3 people were working that day...none of them acknowledge me but rather wanted to kick me out because they closing in 6mins...
Third time customer, i out fitted my house when we first build 22 years ago. I remolded the kitchen and dinning room 2 years ago they did all the new lights and now we are remolding the Master Bath and sll the are ftom there us the mirrows.
Absolutely looove the chandelier my hubby and I bought from here !
Great selection, Brian the owner is a great guy to deal with. Steve also does a great job helping me out when I send him customers.
Great place for unique lights and fans. best pricing. highly recommend
If you cant find a light here, you wont find it. Awesome selection and great help.
Very large selection and very helpful staff. Highly recommended.
Great service. Really good prices and a huge selection!
If you are looking for quality and the look of elegance and for someone to install than you came to the right place a bit pricey comparing it to the box stores
Great service!
So many beautiful lights.
Gianormous selection and extremely courteous staff!
Good customer service
Excellent service beautiful fixtures
Every light imaginable
Great Selection, and Great Service
Great pricing and service
Friendly people
Lots to see
Overpriced.