I love access self storage. The customer service is great and the building is always clean. Excellent team on the office. Im very happy with the service. Five starts!
What a bliss it was dealing with Ivan Constante! He was able to not only offer us a quick tour of the unit, but also provided us with the best deal for new customers. Every charge was explained thoroughly and we were able to get access to the storage unit the very same day as our visit. So happy that employees like Ivan work at this location. Cheers!
Shameka and Ashlee have been wonderful to me since the begining of my rental. They are all proofesinals and the office and building is always clean.Great customer service. Im happy with the service they provide.
I signed up yesterday at the facility after speaking with Ivan on the phone several times. He was extremely helpful to me on the phone and definitely at the facility. He showed me the unit and how Everything worked. He was patient, professional and informative.
Its a very good place quiet out of the way and I must say your stuff that you put in there is well protected..
Went on a busy weekend and Ashlee was amazing - took care of everyone with sense of urgency, understood needs, friendly, accommodating, and wasnt afraid to escalate if she needed to validate something. She was the face of Access Self Storage and she really is a five star employee! Very secure lot, plenty of parking, storage unit good and clean. Took one star off because not in her control but some broken carts made it harder to grab one on a busy day and the walkways up in the storage units needed a mop but not a deal breaker.
Great exceptional service, everyone in the office was friendly and helpfull. Clean storage facility. I have already recommended to someone else.
My choice for storage.The facility is well kept.And the service is friendly.My complaint is that when/ if I need assistance the front desk never answers the phone.This has happened on several occasions.It is to the point that the corporate office answers the phone,and has to leave the location a message,stating that a customer needs assistance. Even then I get nowhere..😶.The front desk needs to carry a phone with them if they are away from the desk showing a unit ect..other paying customers should not be put on the backburner,especially if they need help right away.
Ivan was well mannered I called last minute and he helped me out the building and office was clean and smells good and Shameka was so funny and friendly. I would highly recommend to anyone looking for a storage unit.
Excellent service, very friendly staff and clean building. Shameka was great and easy to talk to. Excellent service making my experience very pleasant.
Great service and awesome place to store you belongings.Very professional 👏
Great professional customer service, Brand new storage building in the area. rented twice over the past two years. Im very pleased with their service and pricesnow they offer key less entry during these difficult times. I will definitely recommend.
Customer service was great the representative name is Ashlee Parr she was extremely helpful wish there were more people like her overall satisfied with her service
Ashlee has been very professional, informative, helpful, and patient in answering a myriad of questions Ive had regarding my scheduling a 10x20 storage unit.
Excellent customer service,Place is always clean and friendly.Great prices as well.
Ivan is the best...he did his best to help me in a short amount of time when I desperately needed it...he is great and is always willing to help.
This storage place is superb. New building, super clean, super cold, climate control, From management Mr. Ivan, office staff, Shameka and Ashlee, they are all super helpful and friendly.Price is excellent.I am glad l found this place after l visited two other storage place.I would give 10 stars if l could.
Very professional, courteous and kind. Explained everything well. Would definitely recommend
Great service!
Amazing. amazing everything. the girl that helped me saved me today when I had an issue and came with a fully loaded truck of restaurant equipment. she was amazing the first time I went and was amazing this time. if it wasnt so far from me Id recommend people all the time. and the woman that helped me deserves a raise or something. at least an extra 30 minute break or halloween and the next day off.
Access storage of Plainfield was wonderful! Clean, safe, air conditioned. Ivan walked us through everything and gave us a great unit just the right size for moving . No we have no worries. Definitely a five star facility. Thanks Ivan.
The best storage I have used so far, manager is great and always helpful. Clean storage building.
Amazing service, amazing people that are willing to always work with you
The staff at this location are so helpful and friendly. Ashley is the best. She provided me with the best customer service and was very knowledgeable. Thank You Ashley!
Staff was very professional, knowledgeable, and courteous.. If they are all as professional as Shameeka...business will flourish...
Ive been using storage facilities for 20 years and just joined Access yesterday. My experience has been the best so far. Ivan was absolutely great and his fantastic customer service skills rock. I was there to pay my daughters storage (who referred me) and sign up at a later date. However, his explaining the amenities and showing me the units convinced me to get one right then. Thanks Ivan. I know I wont be disappointed.
Great friendly place.
Great service, clean and friendly.
My experience with Access Self Storage in Plainfield, NJ was A+. Ivan and Ashlee knew their business and were careful and polite explaining the process. The storage unit is clean, well lit, simple to understand entry and exit, the security measures are up to date. I highly recommend the staff and the facilities at the Plainfield location.
Great facility. Friendly and helpful staff. Secure units. 5 stars all around.
My experience at Plainfield self storage was a really Pleasant one Ashlee Parr was a great representative of the company. Ashlee make the experience quite easy experience.
I had made a reservation on line which they hold for you for a month at a great lock-in rate. However, I wanted to see the place in person. I just showed up yesterday and Ivan, the manager, was professional and so helpful. He took the time to show me every thing I needed to know, even though it was 4:45 PM and they close at 5:00PM on a Sunday.. Access was clean with top notch security measures for those who may need it. I have to move my dads furniture in while he is is recouperating from an illness and I am happy to be using this facility. One less thing to worry about.
Access self storage in Plainfield New Jersey is a very good facility and theyre the guy on staff Ivan one of the greatest people very helpful problem-solving good person I would recommend this place to friends
Extremely friendly and helpful staff! We just signed up today - the process was quick and easy. The building appears to be very secure and they have several measures in place to protect our property. I highly recommend!
Best experience super clean and friendly
Great service! Keyless entry!
Great customer service. Best storage in the area.staff was very couterious and helpful very clean facilities
I believe self storage in Plainfield is a great storage, the prices are good it’s convient and the employees do a great job. Ashley the young lady at the front desk is very polite and helpful any time I have a problem or question she answers or helps without any problems. I appreciate staff like her. In all I give self storage Plainfield 5 stars.
Miss. Shameka is the most helpful and knowledge able in helping me thru my year of using my storage unit. Excellent customer service!!!!!
Great storage in the área i have usted it twice.Mánager is very profesional and helpful.This is a 5 starts business
Professional service and great pricing for size of units. Clean and climate controlled environment. Moving can be very stressful --am glad I decided to use them for my storage needs.
Five start facilityProfesional customer service and assistance. I’ll recommend if you live in the area, low prices and referral rewards. Great Job Access!
I am a local Realtor and who provides professional staging for my clients. I needed a place to store my precious staging items. I was excited to find Access Self Storage in Plainfield, NJ to be clean, bright and accessible. From the beginning, I was quite pleased with the customer service. Ashlee, who took care of my application was professional, pleasant, and just the right amount of friendly. The manager was there and, he too, was very helpful. I highly recommend Plainfields Access Storage.
Recently we moved some items into Access Self Storage of Plainfield. Just thinking about having to move stuff into storage gives me agita. However, this experience was anything but. Reserving the unit online to the day of the move was dare I say, almost delightful. And the main reason? Shameka, the gal at the front desk who greeted us on moving day. Yes, the building was clean and the storage unit was as expected, but she went above and beyond to make sure we were satisfied with the unit (there are several different shapes of units even though they all measure about the same size). I can not say enough about her friendliness, professionalism and willingness to go the extra mile to make sure we were happy. Access Plainfield, you are lucky to have someone as hard working and warm as Shameka representing your business. She made ALL THE DIFFERENCE in our experience that day and because of Shameka, I would recommend your business to everyone. Quick side note: We moved all our stuff in without any agita! :)
Great service!
Amazing helpful people, first time doing storage and they made it an amazing experience such amazing people
Excellent customer service and very professional. Ill recommend.
They are very nice. My experience with them was immediately pleasant from the first day I rented a storage unit from them. They are very clean as well.
Costomer ❤ care fantastic, very organized and clean. Employees SB and Ashley really nice and sweet. Always a pleasure talking and doing business with them both. Five stars for them.
Excellent customer service and great manager....Theres not a better option!
Great affordable prices and great customer service.
Great management and excellent prices.I will definitely recommend.
The place is very clean and the staff is cool and friendly. They always have a smile on their faces and very understanding and down to earth...
Great facility, clean bathrooms and friendly staff. Units are individually alarmed and easy access. Ill definitely recommend.
Great facility customer service is great just need to keep the restrooms more clean everything else is perfect
Good place to come when needing storage I would highly recommend to come they are very friendly and welcoming, they make you feel at home they offer you refreshment and all
Pleasant and very helpful staff. Bright and clean facility. Price range is very good.
Location to do the distal impersonal and clean
Access Self Storage is definitely a good place to store your things. Clean building in and out, top of the line security, and great customer service. Ivan and Shameka will definitely help you anyway they can.
Had a pleasant conversation with great results. I would now recommend.
Ivan and shameka was great clean smell good free coffee and we keep keys after move out. Staff is amazing. Check them out
There are great to have found a place to store my stuff with trust theyre are great Ill give them a thumbs up
Fast and easy process. Super friendly. Clean units.
A very good Business very friendly and very helpful highly recommend.
Ashlee & Shameeka were AMAZING. They made me feel so comfortable in a stressful moment of trying to move my things into a storage unit. I recommend this location to anyone trying to look for a perfect storage unit.
Great value Nice units and easily accessible
Excellent and very clean place, also very safe and affordable.
One of the best storage facilities I have ever used. Safety is not a problem. Units are climatized and self alarmed. Staff is great! Friendly and always helpful. Plainfield is grateful!
Excellent service, great management staff. Clean and always friendly.
Very clean and spacious staff very respectful and pleasant
Great service
Great friendly staff. Very helpful, and great deals to get you started.
Brand new. Looks good and clean. Lowest prices in 10 mile radius. Great customer service
Great building, rented 2 times!Thank you!
Great service !
Great service and friendly I give 5 stars
Great Team, Ashley, Shameka and Ivan, everyone was politie and very helpful...Sande
Very helpful and great customer service.
THE STAFF IS AMAZING AND VERY WORKABLE THANKS SO MUCH FOR YOUR DILLIGENT SERVICE, THEY ARE ALSO VERY PERSONABLE, GREAT CONVERSATIONALIST AMONGST COORDINATING BUSINESS
Amazing customer service, extremely clean, I will absolutely use again!
I love the location, area its really safe prices are cheap, come in and have free coffee with ivan the manager. Bright and clean
Great faculty! Clean! Respectfully employees!
Great Service !
Grate place, clean, bright and good customer service staff.Convenient places.
The staff is very pleasant and the facility is always kept clean
Good company amazing staff. If u looking for storage its the place to be bathrooms clean free coffee and pepperments
Great storage, clean and secure.
I have nothing to store but when I have things to store I know to come here.
Tube una excelente experiencia en usar access self storage. This is a 5 start business. Customer service was great and extremely helpful at the time of moving out. I’ll definitely recommend this business.
Manager showed me around the building its super clean ashlee helped me out by moving me in shameka made me laugh and the building smell like fabulous smells really good
Nice facility, always clean and safe, staff is always great! Open every day!
Excellent facility, clean bathrooms, discounted merchandise and free coffee! Thank you Plainfield
GREAT place, modern facility, very clean, temperature controlled
Friendly staff and excellent security system.
Best customer service from everyone very nice
Great facility, always clean!
Free coffee and spring water, BATHROOMS are super clean
Clean place nice people.always helpful
Manager is amazing facility is clean and great
SUPER CLEAN AND BRIGHT!