Thank you so much BT for fine tuning my computer and saving me lots of money. Was charged a lot less than quoted. My computer runs like new. Highly recommended!!!
I found Blue Thumb after my long standing (17+yrs of service) go-to computer engineer passed away. To say that I was a little anxious trusting some1 new was an enormous understatement but I found BT several yrs ago and they have been wonderful, trustworthy, informative and offer a reasonably priced IT service for when my personal laptop becomes unhealthy, sickly or ill-tempered, and requires technical medical care....))If you are searching for a local, small techy/PC business around eastern Hillsborough cty then your search ends here. Theyre located in metropolitan downtown area of Plant City and should not disappoint your expectations.Thanks for listening,
Did a great job! Paid less than they quoted very friendly. I gave recommended people to them
Timely, Service, Price & friendliness all pluses...ck✔ em out...Thanks Blue Thumb...
I dropped my laptop off because it wouldnt start up properly. They were quick to identify the problem and get it fixed (think like 4 days) it cost me $90 which compared to the $1000 laptop is nothing. The laptop runs much better than when I sent it in. If there is one thing I would complain about it would be they arent very good at communicating, most of the updates on the repair and stuff came from me calling them about it. Still a great experience with people who seem to know their stuff. Ill definitely be going back if anything happens. Their follow up support is great as well.
I run an auto repair shop here in Plant City in which they updated my computer system. They were very professional and didnt try to sell us anything we didnt need. I will highly recommend these guys to anyone and everyone who needs a service like this. Thanks Blue Thumb. What a difference.
I loved their service! The techs are knowledgeable and friendly.
Very professional. Fixed my laptop in a timely manner. Price was good. Would definitely use again!
Real professional and honest. Needed my Mac OS updated, they updated it and when it ran slow due to having a slow mechanical hard drive they recommended a Solid State drive. Runs like a champ now! Very good service and very affordable.
Love them. Awesome people & customer service. Definitely know what theyre doing. Wont use any one else for our computer needs.
Great group of people
Ive had a work on three different computers over the years and they always do excellent work.
Good local source for computer repair. Fast service and good communication
People know what they are doing...keep up the good work
I took my apple MacBook pro to get the screen fixed and they put on a non apple screen which caused true tone and backlight to stop working. They business lied about thier knowledge and skills on Apple products. They promised to provide further help and have completely ignored my calls and have refused to speak to me.
Very helpful and good service. Great guys! Support local business.
Great experience, easy to drop off a laptop in need of a repair.
These guys do a GREAT job. I searched online for good computer repair business near Plant City. Lots of good reviews, so brought my computer to them. In less than a week I had back in my office. Works better than before. Great support and I would recommend Blue Thumb to anyone. Thank You!
They are AWESOME and Very Friendly and highly recommend
I love these people. They always treat me right!
I bought a Desktop PC off ebay and it didnt seem to work. It would turn on and the fans would spin, but there wouldnt be anything going to the display. I brought it in here and they diagnosed it, and found that nothing was wrong; it just didnt have an OS. They tested the machine, all of the ports on the graphics card, and the hard drive itself (to see if it was still usable to put Windows 10 on it).After the 15 minute successful diagnosis, they sent me away with every penny in my pocket. Im still surprised they didnt charge anything. I will definitely go back any time I need something fixed on a future computer.
Great shop and excellent service & people
Best experience Ive ever had! I ordered a laptop for live broadcasting and they blew me away :-) This is not a fast food restaurant. If you want quality work, put your name on the list :-). I would recommend this place 10 times a day :-)
I wouldnt recommended this place.
Jesse and Randon are the Best!! They go above and Beyond to assist your needs! Definitely a Business where you can see the owners are passionate with what they do. This Place is HIGHY RECOMMNENDED!
Ok, before I went to Blue Thumb...i called Staples...and also had bad experiences with others. Staples...simply overcharged by a lot...and this was just looking at the problem..not fixing it. Blue Thumb was fair pricing....and they downloaded as much as possible ...and tested my computer before it left., again...it was more ready to go than other computer companies I have dealt with.When doing the final check...there was a glitch...and they fixed it immediately...continue the great service. I highly recommend them...listen to what they have to say...it seems they really are wanting the best for your computer needs. Will use them for all my families needs :)Guys...this is important. One week later...I hit the wrong button...and my computer looked like it went to default. (Note: I am a Christian and believe in giving a fair honest review). I run a small business off the computer...and my lack of faith was evident...I did not need this to happen to me now. In a near panic...went to Blue Thumb....they immediately reviewed the computer...was able to get everything back in a few minutes...out the door in a few minutes...really grateful for these guys and gals. I am turning from a loyal customer to a fiercely loyal customer. Until the evidence changes....I will support these guys and say they are the best computer shop that I know-or have ever worked with.
Re: New PC assembly by BLUE THUMB COMPUTER REPAIR, Plant CityThe operation was staffed with the friendliest and most accommodating people I dealt with in this business.While waiting. i was witness to the attention and care given to two other customers with computer issues, which were promptly resolved.They assembled and delivered my new PC as promised, with my software installed and tested, at the agreed price, without surprises.I would recommend Blue thumb to anyone needing computer services of any type.Guess what: I am still smiling
This is a great place to go and get your electronics repaired. I have taken several devices there for repair and have not been disappointed yet. I was let down by another local computer repair shop (PCU) and went to blue thumb for a second opinion. They fixed it for a great price and gave me great customer service, neither of which i got at the other place. I am very happy with my experience at BLUE THUMB and I will continue to use them in the future.
Great, knowledgeable, and friendly computer repair at a very fair price! They are awesome!!
I had my power supply go out and replaced it myself and missed a few steps.. So took my PC to their shop and he explained what I missed.. Within a few hours I had a call my computer was ready for pickup.. great prices and very friendly! I highly recommend!!!
Ive used Blue Thumb for my computer needs for many years now. Although Ive always been very pleased with their services, Im most excited about my recent experience! I wanted to get a new computer for my home office but decided to try and fix the old slow laptop I already had. Jessie suggested a Solid State Drive as a means to get my laptop running quickly and efficiently again. I am amazed at the boot time and general speed of my old laptop now. I worked on it all weekend and felt like I had a brand new computer! What a savings!!
The people go out of there way to make sure your Happy. And everything is good and working to your liking . I would definitely tell people about the m!
Great service!!! Always!!!
This was one of the best customer service experiences Ive had at any business. Top of the line!!
Very helpful and not over the top pricing. I highly recommend them.
CPU didn’t work after power outage at house. Took to Blue Thumb late yesterday and got it back today, good to go. Very satisfied with service and price. Will not hesitate to use again should the need arise.
Great local place for computer workups and fixes! Theyve handled my gaming rig and laptop great.
As a small business, any computer issue is major to the work flow. The folks at Blue Thumb have consistently impressed me with what they can fix quickly and get it done right. I appreciate their timely and spot on work whether its buying a new computer, upgrading an old one, networking systems or dealing with malware. I love that they will remote connect and take care of it all. Blue Thumb is my go to team for getting my problems solved expeditiously. Nice to have an IT Company that I can trust. :)
What a great experience. Fast, friendly and very reasonably priced. I really appreciate the quality of service and friendliness. Jesse did a great job. Thanks so much guys! I will miss you when I move.
A really great place to have your computer worked on. Friendly smart and fast and very reasonable pricing. I higjly recommend Shane and his crew.
****Fantastic place, went on-line looking for a place to take my Tablet and picked Blue Thumb. Glad that I did, even though it was something simple; the experience was awesome. Friendly, professional, not expensive, knowledgeable. Would recommend Blue Thumb to everyone.*****
I went to a different local computer repair place that I wont name and the owner seemed like he wanted to help but was too busy and wouldve had to wait. I went to Blue Thumb and the dropped everything they were doing to help me. It was a simple fix but for what it was they were quick, knowledgeable and not trying to up sell but instead trying to make you pay less as possible. I actually lost my license and they tracked me down and made sure I got it back.
Was having alot of trouble trying to build my first pc and I was really nervous about continuing trying to do it by myself when my parts were so exspensive and I was afraid I would damage something. I took my pc to bluethumb and they built my pc no problem and even worked after store hours to get it done for me and at a really good price also.Overall bluethumb is a really good shop I would recommend to others, they know there stuff pretty well.
Amazing customer service and great results. They take care of your IT needs and also do it with you in mind. Be it your business or home they have you covered. Blue Thumb, IT Techs with experience you can trust!
These guys really go out of their way to take care of their customers. Quick and reasonably priced. They brought my 10 year old laptop back from the dead.
Blue thumb is always there when I need emergency help with my office computers. Amazing service!! Wouldnt go anywhere else!!
I brought several devices in. I will say they did an excellent job recovering data on my old external hard drive. However, on 1 computer I waited 2+weeks for the new keyboard which did not work. Also, the other laptop I brought in has more problems than when I brought it in. I went back on the following Saturday as I work and don’t have time during the week. The store was closed that day which contradicted the posted hours. I will find someplace else to get my devices repaired.
Staff was more than helpful. Fixed our problem while we waited. We spent maybe 20 minutes and we were on our way and at a reasonable price!
These guys are absolutely the best! fixed my issue in less than 10 minutes. Thanks guys.
The work they did to my computer was excellent, I was afraid I was gonna have to buy a new laptop but they fixed it for a 6th of the price of a new one. Great company, they will be my IT provider for my company no questions asked.
Great staff, cheap prices and fast! They saved me money by doing a simple $20 repair instead of replacing the broken part. This place has great integrity and deserves to be rewarded with your business.
Great integrityStand-up owner - when my phone was stolen on a business trip and someone tried to take it to his shop to have it repaired. Rather than just repair the phone and get paid for his time and effort he contacted me and sent the phone to my address (in North Carolina) at his own expense.
This place is the most honest group of people to do business with. They do great work and dont overcharge or do anything unnecessary to your computer. IE add software that shuts down your hard drive after 365 days forcing you to go back and have your system worked on....... Like most computer stores in the area Plant City area.
I would of gave them more stars if i could. My boy dropped his tablet and they repaired it as i waited. Top notch honest and reliable company.
Blue Thumb has been our go-to computer repair company for years now. They offer quick, reliable and affordable quality service. Randon is trustworthy, honest, and respectful. I would highly recommend Blue Thumb for all your computer needs.
They just do good work on fixing and repairing computers an custcomer well its very good never a problem.
Honest and trustworthy. Owners and staff are always friendly, ready to assist, diagnose and repair at a very resonable cost. I will not trust my computers with anyone else. Highly recommend!
I loved this place. I was having trouble with my laptop and I took it here and they got the problem resolved in an out 15 minutes and it was very inexpensive. The girl was very nice. Definitely taking my laptop there again if I have any more trouble with it.
I was very pleased with this group of people that run the Blue Thumb they were nice precise and to the point they gave me a rough estimate and it ended up being much cheaper than what they said which was Plus the staff was very pleasant I will definitely recommend this business to my friends and colleagues.
Nice group of people, nice family business. Didnt fix the computer because it was unfixable, but directed us to the right type of computer to run the game I was trying to download.
Great service and staff. Always busy and always able to help. Excellent service.
Edit.... I had missed that star somehow...was 5 star service for sure
Awesome computer repair. People are friendly and definitely know the products
Good people that know their stuff. Highly recommend.
Needed a 200ft internet cable for my router, theyre the only store ever to sell it in store not online. An for 25 bucks then taxes not bad at all. An works great I consider these guys for any pc to internet needs.
The team is very knowledgeable and honest. I highly recommend them.
Best computer repair shop around. I only go here when needing computer work done. Pricing is perfecto
Fantastic place!!! Im so happy with the service!Friendly staff and reasonable prices.
Amazing place of business. Great friendly people who stand behind their work. Highly recommended!
Personable and friendly help. Jessie was great! Great follow-up afterwards when other issues came up
First off I like to say Im a amateur at building computers. With that said when I took my computer to BT with monitor shut down problems I thought they could figure it out quickly. The time they had it is not a problem its the holidays. So I told them that I could smell a burnt smell and that I had took each component out and inspected it but couldnt find the problem. This is with the monitor shutdown problem and I did leave the CPU fan off (water cooler fan)and they put this back on. So 75 dollars 1 video card driver upgrade,CPU Paste and nothing said a about the burnt smell. The computer under 20 minutes of load crashed. Total tear down of the computer showed that the atx cpu power connection had melted (the burnt smell remember). This took me all of 30 minutes of taking my time to figure out. In the end I blame myself for not just doing it myself but it was the holidays and I thought taking to professionals that did this everyday would be a good move.It wasnt. Will I recommend BT no. Will I be a return customer no.
Awesome folks who really work hard to fix and get back to you ASAP!
Fixed both of our computers at a fair price. Friendly service and will definitely return.
This place is the most honest group of people to do business with.
Got right to the root of my problem.
They always do a awesome job
I just want to sayTHANK YOU to Jessie and all the staff at Blue Thumb for their knowledge and for getting me out of trouble with my computer, because, you might say, that I am quite computer illiterate. Thanks for having my back, guys. It probably wont be long before I will need you again. Gene Smith
People are friendly and knowledgeable in their field. Highly recommend.
Fixed my issue, the owner and his wife have great customer service. Would recommend to all.
Quick and friendly service. Fair prices.
They helped us set up a virtual reality system! They were on time, reasonably priced, friendly, and got the system put together no problem!
Fast, reliable, trustworthy. Has definitely saved my rear more than once.
Great shop at a value for computer repair
Great place for any problems or questions you might have
Incredible experiance! They are very patient, extremely kind, and completely knowledgeable!
Randon and his team are the best!!!
They fixed my broken laptop.touchscreen in the past, they did a great job
These guys are great and have a good return policy!
Very helpful and only repair what is needed.
Blue thumb has an amazing staff and they are always willing to help you out with any computer problems your having wither its fixing your current computer or finding you a computer at a really amazing price. 5 stars all the way.
Best service in plant city, thanks for all your help
Great service, fair price & friendly
Knowledgeable, dependable, thorough, accessible, and great to work with.
Awesome service at a reasonable price!!
My Toshiba jumped of the table all by itself and broke its screen. Went to Blue Thumb and it was fixed in no time at a more than reasonable price.
Nice people usually fix the problem on the occasion that they couldnt i didnt get charged very patient as i ask a lot of dumb questions
Best place in town for help and repair
Easiest way to describe them....AWESOME!!!
Very knowledgeable and helpful.
Very knowledgeable and friendly staff