Save your sanity and go elsewhere.My first experience I ordered a poster for a work event that was supposed to be done that same day (Thursday). I wasnt in a huge rush so when I didnt get a call that afternoon for pick up I didnt worry too much, but the next day when I called to ask I was told theyd lost my order and it would be ready sometime that weekend.I went on Monday (giving more than enough time) but when they brough up my item it wasnt was I had ordered at all (print, laminated and mounted). I pointed this out and they read the invoice that was attached to the bag they were handing me and realized it was wrong. They asked for me to come back in an hour so they could fix it.Two hours later I returned to the store and the poster still wasnt done. They said the machine had messed up, which I understand happens, but it still left me stressed as this was something for work. They asked me to come back later to which i asked them to call me when it was done because I was fed up dragging my toddler in and out of the store for nothing.Finally the next day it was ready, when i picked up the quality was horrible. The poster was grainy and the lamination on the back was puckering. I didnt have time for it to be redone because my event was that evening, but if theyd processed my order correctly in the first place I wouldnt have been under such a time constraint.Unwisely I decided to give them a second chance printing a busy book Id purchased on etsy. A few hours after submitting the order I logged on to check the status to find it had been cancelled. I called to find out why and they need a paper (which i have from the seller) but instead of contacting me they just cancelled without an email or phone call. If I hadnt logged on to check i wouldnt have even know. On the phone the photo staff member was extremely rude. I will not make the mistake of giving this location my business again.

Eric is amazing ! He managed to print my complex wedding invitations in minutes! He was super patient and friendly! Thanks Eric!!!!

I used to love this particular Staples but it is run down and filthy now. Stock levels depleted in nearly all categories. Floors are unbelievably dirty. Go to the Brandon Staples. This one looks like it is getting ready to close down.

On the plus side, they had most of what I was looking for. Checking out we waited patiently behind a customer who presented an item Staples evidently did not have in its system. Two or three people got in line behind us. A manager had to be called to resolve the issue with the customer ahead of us. The cashier told us to come over to another register. The customer behind us raced over to the register before we could get there to butt in line just like in grade school. Very RUDE woman! The cashier did not say anything but let her get away with it. Itll be a long time before I go back to Staples.

Ordering is easy. Promised shipped package to be received in 2 days, then that was extended to another day, then extended 2 more days. I was supposed to get my order on Monday, today is Wednesday and they say it will be here on Thursday...I doubt it. This happened the last time too. Im done with Staples. Cancelling my order. I can depend on AMAZON.

Great workers who always offer to help, good prices, and a lovely atmosphere. I love shopping here, 12/10 will certainly come again!

Had a problem with printing tickets for concert. Staff was over and beyond to help me. How great is that?

I had great customer service the last few days at Staples! Special Thanks to Jennifer for going out of her way to help me! I hope I got her name correct! 😷

My experience with Staples (store #1069) is always an amazing experience. Both Riley and Jenn are not only knowledgeable but Customer friendly which makes a world of a difference when needing technical support. We need more of them in all Staple stores.

I do business as Jerrys Custom Painting. I wanted newer business cards that deleted information off of my old cards,( simple process ). I specifically told employee that my original art work would come through the E mail as green copy but I wanted teal copy. Teal, black and white are my company logos colors. I gave the tech an old card to color match. When I was E mailed a proof the new cards were teal copy. When I went to pick up the cards, the copy was a dark green ( not what I ordered, wanted or approved ).Original cost was $14.99 plus tax $16 and change, when I picked up the cards, price was $20 and change. $4 is not the point, a 40% difference in price is.If I quote a customer $2000.00 for a paint job, I dont get to charge them $2800.00 when Im finished.If my customer wants their house painted white, I dont get to do a color change and paint it yellow.Im just glad that as a small business owner, I do not do business the way that Staples does business.I accepted the cards because its cheaper in my time and gas to not have to make another trip to Staples and after this experience, I can assure everyone that I will NEVER make another trip to Staples.

Steven in the computer department was super knowledgeable in helping me select a new laptop. Knew all the products on hand and taught me a few things. Thank you!! Much better than shopping blind online.

Riley was exceptional great spirit, wonderful customer service I will definitely recommend ty a bunch Riley, you really know your stuff

Went to Staples in Plant City to replace my nephews Tablet and Moe was my associate. She was very friendly and knowledgeable!

Staples has some good deals on advertised school supplies. I had gone in there to purchase copy paper that was on sale buy one get one 50% off.I found out when I got to the store original price of 500-count copy paper was $8.00, making the half-price one $4.00. Thats $12.00 for two packs of copy paper.I left there, went to Wal-Mart, and purchased the same grade of 500-count copy paper for $2.97 a pack. I got my two packs for about $6.00 instead of the $12.00 at Staples.

Please tell people your store only ships out UPS once a day. Apparently some Staples stores ship once & some ship twice. Please also remind people when the package would be delivered in case he may choose to ship it faster. We consumers cant keep up with everyones shipping schedule when its the employees job. My husband had a business package shipped on 11/13/19 5:55pm & wasnt shipped out until the 14th at 8:05pm so needless to say we have an irate customer thats not receiving it until 11/19/19. The lady that helped me with locating the package on 11/19/19 at 9:30am seemed irritated that I asked her it would be helpful to ask her customers that. We consumers can hear that in the voice & shes lucky I didnt say what I wanted.

I had a laptop held for me at this store that I paid for online. When I arrived to pick up the laptop, customer service Dept didnt even know where it was at. They had to call the store manager and he had to locate the laptop. It was then, here ya go, now get outta my face, was pretty much the attitude I received! Never will be back in this store, ever!

I bought my 7 year old autistic son a tablet with warranty after the employee assured me if there was any issues I would bring to store and they would repair or replace at the store I did not want to deal with the hell of mailing in Im still waiting on a gift card from Walmart since April. Well after 2 months his tablet stopped charging and it has his talking app on it. I take it to the store and Im given a # to square trade in told I haft to call them and mail it off if they would of been honest up front and said that I would of never purchased from them. I went to Best Buy got my son a new tablet same day cheaper price and they fix or replace right there in the store. Will never buy from Staples again.

As always, we had a wonderful experience with one of their knowledgeable friendly computer experts- named Justin. Sold us what we needed without adding in extras that we did not need. we are very happy with our purchase.

Love this store. Everyone is helpful and never walk away when youre looking right at them. Always helpful, you can see they enjoy their job!!! Thanks

I get quick service and quality assistance at this store. Have purchased everything from business cards to banners. Staff very helpful.

Great place for all my office supply needs. Friendly staff and well organized store.

Ive always had very helpful staff assist me in what Ive wanted to buy. Someone always asks how can I help you?. I will definitely come back.

I was very pleased with Alexus Porter she is very professional and does an outstanding job to help me with my needs. She helped me to use all the equipment that made it is for me to get all the important documents copied and sent to the receiver. Alexus is very friendly and should hold a management position. A big thank you Alexus

Friendly and courteous staff. Clean and organized. Very helpful.

Needed a single copy and am confused by all the variety of self serve copiers. Gent at the counter took care of me, with a smile and without making me feel like an idiot, as so often happens. Was prepared to pay a couple of dollars but was still only dime. Best experience for me. Thank you.

NO stars. How does this store stay open???I went in to purchase a Toshiba tablet for my granddaughter, willing to drop at least $115 for the purchase. None were in stock, then I was told that it couldnt be ordered that it wasnt available online.So my thinking is....why was this item still on display or at least why wasnt it marked Out of Stock?Also checked for a file holder that hangs on the wall...$25???? For Plastic????Then they wonder why Amazon is taking over...even with shipping I got it for less than $20.

If it was a negative 5 star is select it .so i Went to fax paper for my surgery so I asked associate tho help me she stayed behind counter and didnt help 20 min. In this store slow lines low staffed and horrible customer service ever

Suzette and all the staff in the print shop are great to work with.

Great place for any type of home or office supply. Some items are pricey, but you can find what you need in one stop shopping.

We went in bought some office supplies nice customer service

The copy center is perfect for my small business needs. If Im not sure what I need, this place always seems to point me in the right direction

They cant bother to price their merchandise and customer service is non-existent. Also they are selling chair mats that look like they were run over by a truck and then peed on.

Had a great experience. Went in tp look at laptops and ended up buy pne with confidence because of our helpful informed salesman. Thank you Jason for belping us make a great choice!

Over all one of best stores to shop for office supplies.

Ok selection of office supplies but the tech stuff can be overpriced. They will price match Amazon. Some good staff members.

Clean store with nice employees & well stocked.

!!!WORST CUSTOMER SERVICE EVER!! I AM AVOIDING COMING HERE!!!

This place has the items Im looking for. The staff could be a bit more knowledgeable.

Very poor service... employes look at the FLOOR... not the custommers... never return To that place...

Got a great deal on a Jansport backpack

Worst store management I have ever run in to. The company fails their employees by sending out coupons on items that they have sold out of. From there, the store manager handled the issue terribly telling me that there was nothing he could or would do and treated me and my business with contempt. I will never set foot in this store again. Staples has lost my companys business by hook and crook advertising and extremely poor management.

Its the worst place I ever been across and staff goes well with it, so unprofessional. Ill rather drive 30 minutes to go to a staples where I know Im going be helped.PLANT CITY STAPLES SUCKEREDand by the way Im not even giving them a star Ill give them 00000.

Great customer service!

The staff is very knowledgeable and very helpful

Very good customer service.

Employees borderline incompetent. Problems sending faxes, arguments about making copies from craft books that say specifically that you are allowed to make copies.

Amazing customer service!

Staff is not interested in helping you one bit will never return to this staples again and they definitely need new management

Didnt have DP cables in stock

A great copy person.

Very helpful staff

Very helpful staff

Excellent, knowledgeable staff.

Great store!

Terrible service! Manager and staff never came to help me or asked if I needed help. Dont sho here!

Horrible customer service, staff is clueless.

Why have managers when they are incompetent.

Good.

Great service

Great, ok

Good

Savingssssssssss

Nice

Provide good customer service