This is where i usually go for car parts. They are faster for what they have in stock than online, you get to talk to a human about what you want or need, there is immediate help on the rare occasion of getting a bad part. The quality of their parts has generally been quite good, usually the best average of the available retail parts dealers. The people working here usually have a clue.

Very poilte n explained everything very well

Worst customer service experience ever. We were running late and called the store when we were 5 minutes out to tell them wed be there a few minutes after closing time, 7 p.m. to pick up a pre paid orderWe were told If we get here while the door is open, thats fine, but if its locked, theres nothing we can do. Pulled in the parking lot at 7 p.m. and the door was locked. Employee at the desk tapped his wrist and threw his hands in the air. No choice for after hours pick up when prepaid either. Very disappointed. Was relieved to find OReillys next door open with friendly and personable staff to assist in our needs. My husband has used Advance Auto for months, but will never go back.

Tried to be helpful but suggested a more expensive part after I explained I was on a budget and was okay with the cheaper stuff.

About the same as other similar auto parts stores. Kind of dark and dreary as far as the interior goes

Best place ever. When I get parts there, I always get a discount.

My husband said that the guys were top notch and very helpful. They know there stuff and can a joke. Its a fun place to buy parts.

The staff was very helpful and nice, thanks guys

Called them up, made my order, ready to go when I got there.

Very friendly and knowledgeable staff. They are one of the few places that refills LP tanks in town. Would definitely recommend.

This store is small, but the staff was very friendly and helpful. I would definitely return if I ever need to.

(Plattiville wi advance auto parts) at the moment they rate verry low. I purchased rear break pads and rotors also front pads from the dubuque Iowa store. I ended up not needing the front pads. since the Plattiville store was closer I tried to return the parts there. Now when I purchased the parts I paid cash. The Plattiville store would only refund me in store credit and said if I wanted my cash I had to go back to Dubuque. Their reasoning was they are moving away from the carquest brand and going to be more of an independent. If this is the case how can they call themselves advance auto parts? By the way I drive to Dubuque and less the 5 minutes had my cash.

Good people nice place competitive prices quality parts

Store.

Good group