My Mom got her new hearing aids today. Jess was so good at explaining everything simply and thoroughly. We had no questions when she was done because she reviewed everything we needed to know.All the employees are so friendly and helpful. Great place to go for sure.
Everyone at champlain valley audiology is wonderful. They all take their time, and kindly explain all the details and steps and are always available to answer questions or tweak an issue. It truly is a pleasure to go to. Dr. Visit! Thank you all for the wonderful care and respect you have given my Father. It is greatly appreciated!
I have received outstanding service from the Technician whenever I have had a problem. Jessica has done everything she can to solve my hearing problems. Thank you.
Really nice professionals providing excellent care. I received thorough audiological testing followed by a detailed explanation of treatment options tailored to my specific needs.
Ive been with Champlain Audiology since the beginning. Am always more than satisfied. Recently had an appointment with Jessica for a dome problem. She found the source and got me on the road again quickly. I was given a quick appointment date to start. So, great service, great results, wonderful product, what more could one ask for?
Three years ago I was referred to Dr. Macner by a trusted friend and I have had a great experience with her and her staff. Dr. Macner is very knowledgeable and thorough and I especially appreciate the time she takes to understand your concerns and answer your questions. When you are there, she is focused on you. Her questions and feedback are thorough. I’ve never felt rushed. The office is well organized, little to no waiting which is also much appreciated. Her staff take the time to explain things and makes the insurance process is efficient. Dr. Macner and her staff are very professional and genuinely caring.
I went there on a recommendation of my physician. I was rather reluctant at first, as I thought I was going to be given a hearing test, told my hearing was not the best and have to endure a sales pitch for hearing aids. The audiologist was very professional and very upfront and frank with me. She did not give me the hard cell as I expected and was extremely honest as to the condition of my hearing. She did not push the sale of hearing aids on me, even though I know I need them.
The staff at Champlain Valley Audiology are professional and compassionate. Additionally, the technology used and knowledge base of the professionals is outstanding.
Im not very good around people and the woman was very nice made me feel comfortable
Each time I’ve been to Champlain Audiology I have been SO impressed with the level of professional conduct by ALL of the employees. The office has a comfortable feel that is welcoming, the interaction with staff is genuinely helpful and caring, and Sharon is very thorough in her explanations and recommendations. I was completely comfortable with how this new info was being explained and never felt as if I was being rushed out the door.How very fortunate to have this practice in our area!!I would highly recommend Champlain Audiology to any seeking such services.
Everyone there is so kind and understanding. They are definitely patient as well. I have a major fear of any type of doctor and they made me feel very comfortable. I recommend anyone go there if they need any hearing health care.
Was a wonderful experience. Everyone was very kind and explained each step of the process.
From the very beginning of the process the service was excellent. Everyone answered all of our questions and we never felt rushed. The staff here is knowledgeable and friendly. We feel that we made the best decision when we came to Champlain Valley Audiology for our hearing needs.
I took my Aunt there to be evaluated. The doctor was so great with her!! The staff are very nice and helpful.
Always very good professional service.
Excellent service. Staff takes a great deal if time to make certain that all questions are answered and you are satisfied. Office is very friendly and positive. I highly recommend them.
This was my first visit to Champlain Audiology. Very professional and very thorough. Excellent explanation of pretty much everything I needed to know. Bottom line they were great.
The staff is friendly and extremely knowledgeable. They always extend themselves to make sure I’m having a great experience. I wouldn’t want to go anywhere else.
Sharon Macner Au.D is an excellent audiologist . She provides you with information throughout the entire procedure, from the testing to the fitting for the aid. There is no pressure to purchase any aid. She provides you with information in a concise and orderly manner. The decision to proceed is totally your decision. Any questions I had resulted in face to face meetings, again the meetings were pressure free. The entire staff I met with were friendly and professional. I highly recommend Champlain Valley Audiology.
Very helpful in every aspects of my hearing care.
Thank you for requesting information for my recent visit to Champlain Valley Audiology. I was very impressed with the care and patient in handling my audiology conditions. i was shown what I was doing wrong with my hearing buds and was explained in detail the problems I had caused to them. In fact Sharon typed instructions for me to use when charging and using them. I was most impressed with the assistance I was given and was most happy with my visit.
Everything was great I understood everything I was told about my hearing today thank you
I cant say enough about the service I always receive from Champlain Valley Audiolgy. Every staff member is courteous, friendly, patient and helpful. On my last visit, for a fitting of new hearing aids, Sharon spent over two hours working with me to be sure the aids were adjusted properly and that I would understand everything I needed to know to be sure I would be getting the maximum benefit from them. She scheduled a follow up appointment to answer and questions I might have in adjusting to them. I have been a patient there for many years and have never had a complaint about the way I have been treated. I rate them on a scale of 10 at the top.
GREAT PEOPLE WHO CARES ABOUT PEOPLE
Dr. Macner and her team are very pleasant and knowledgeable. At both of my visits the doctor’s findings were clearly explained, and there was no “salesmanship”. I think they do an awesome job!
Absolutely amazing service and dedication to making sure my hearing aids were well fitted and meeting my complicated hearing needs. Very friendly, helpful, and supportive staff.
Always friendly, professional, and efficient. Glad to be able to trust them with my hearing.
Thanks for great service.Very kind, very professional and yes, I would recommend you to friends and neighbors.Had fitting redone. Wonderful job.Keep up the good work. 🥳
The examination was thorough, any questions I had were answered in depth, and the staff was personable. I felt comfortable the entire time.
Very professional and competent, and nice people
Champlain valley Audiology is a very good place to go my husband hearing was too far gone but suggested personal hearing devices instead. Thank you for helping us
I went in for a hearing test. I was treated with respect and kindness. Things were explained well and patiently. I highly recommend Champlain Valley Audiology. They are thoughtful and knowledgeable.Thank you!
I have always received the very best of care at Champlain Audiology but this past week gets the prize! I was ONE HALF HOUR LATE (& usually Im early.) Donna was happy to see me! Anyhow, I was still treated like a queen and my appointment was very rewarding. Jessica has such a sense of what the problem is and how to solve it! She is caring and even loving. I feel like family whenever I go there everyone is so helpful and cheery.
Took my 4 year old daughter here for a consultation. The staff was very professional and friendly. The facility was clean and very nicely decorated. Warm and inviting, my children played with the toys provided in the waiting room. Did not have to wait very long and the doctor was great with my daughter.Overall very pleasant expirience would definitely recommend!
Fantastic experience at Champlain Valley Audiology. Very friendly staff and Doctors. I needed to be seen in a hurry and they were able to see me the next day. Very clean/orderly facility with the newest technology equipment. I highly recommend Champlain Valley Audiology for ALL your hearing needs.
The office was very professional and welcoming. Everyone was very nice.
I was pleased how the visit went. I learned alot hearing. I will have more questions on my next visit. Thank you
I was privileged to see Sharon Macner. She was very professional and informative. She had to, unfortunately, give me bad news about my hearing. But again she was very caring and professional. Needless to say, I will be seeing her again. If you think you may have hearing loss, make an appointment today!
Thanks to all of the staff, the experience was absolutely great. The testing and options given were precise and well presented. Everyone is so pleasant. Thanks again.
I had several emergencies which required last minute postponements of two appointments. The receptionist was kind and totally understanding. She gave me new appointments. My visit today with Jessica was on time and we had a chance to have a delightful conversation in addition to her checking my hearing and my hearing aids. I feel that I get care as a person, not simply a patient with ears!
Very clean,very friendly. Quick service. Everyone there was very pleasant and Jessica is the best. Overall, wonderful experience! Would recommend to anyone! They take the time to talk and listen!
Sharon and her associates are very polite, thoughtful and explaineverything in detail. It is always a joy going there.
I was really pleased with the service, and the employees. Friendly, efficient, understanding and caring. Takes time to answer any questions.
Great Dr. and Staff. Highly recommended, very clean and covid comply.
Everyone here was extremely helpful in walking me through the whole process!
Wow!!! What nice people. I had such a great experience. I will be going back. Thanks ladies.
I am very happy with my recent visit to Champlain Valley Audiology. If ever anyone happens to encounter a hearing problem and you want caring with honest diagnosis by a staff interested in your well being Champlain Valley Audiology is the place to go for answers.
Simply put, the Staff and Doctors at Champlain Valley Audiology are outstanding. They really care about you as a patient and do everything they can to make sure that you are able to hear as well as you possibly can. Every time you walk into the office you are greeted with smiling faces, the entire staff is wonderful. They helped me hear again and for that I am forever thankful.
Fantastic Care making sure your hearing devices are at optimal capacity for your hearing needs. The Staff and Sharon are wonderful and Caring.The office is really comfortable and inviting. I highly recommend.
Highly professional enterprize. My wife and I both benefit from the personal touch and exceptional product available. Top notch in all aspects! Their response to our hearing needs is always given quickly and efficiently. We always feel so assured by their expert attention.
The doctors and staff are amazing! They bend over backwards to accommodate you. I have a follow up in a week, and the doctor and some of her staff are coming in an hour before normal hours just to accommodate my schedule. They have done everything possible to make this a very wonderful experience for me. I highly recommend this office for all of your audiology needs.
The people who work at Champlain Valley Audiology are absolutely the best! They are so kind and helpful. Plus, they really know their stuff.
I found the service and professional expertise perfect very knowledgeable and very helpful to ease your hearing impairment disability. The staff is amazing. Jess helped me to understand all of the new devices capabilities. I already have recommended for people to be in touch with your Adirondack audiology practice.
Great service, great folks. The most comprehensive hearing test I had ever experienced. If you are seeking help in this area, look no further than Champlain Audiology.
Great Staff, Great service and wonderful hearing care. I have been a patient at Champlain Valley Audiology since 2012 and have had a wonderful experience throughout. I use Oticon Hearing Aids and I am extremely satisfied with Oticons latest technology.
Very professional and efficient office, with kindest of care, proficient in the technicalities of audiology. The doctors are no nonsense in tending to the task at hand, but also are friendly and want to address your individual needs, questions, and concerns.
Staff was most welcoming. All testing results were clearly explained. I would recommend Champlain Valley Audiology for a great comprehensiveness exam and they back their products also. 5 stars all the way.
Jessica was very helpful. As always. I was glad I could get it looked at before holidays. Always treated very well here. 5 plus
Champlain Valley Audiology is such a great place. The staff is very knowledgeable and want what’s best for the patient! I would definitely recommend!
No one likes getting to the point where your senses are failing.... but when it’s time to seek help audiologists and staff are the best! They are very thorough, friendly with the best and latest equipment! After several family and friends complained about my difficulty to hear, I went to Champlain Valley Audiology and have been extremely satisfied. Thumbs up!
Everyone in the office was extremely polite, knowledgeable and helpful. Means a lot to me when a Doctor and their staff will take the time to listen to me and answer all my questions. Thanks again.
Staff was very prompt, professional, thorough and friendly. Highly recommend. Bruce
The entire experience was excellent . Initial tests were explained clearly. Then options for hearing correction given with information on each. Now experiencing improved hearing . Im pleased with the results .
First just wonderful people. More importantly they know what they are doing they will treat you fairly and explain everything so that you totally understand it. I highly recommend Champlain audiology
Champlain Valley Audiology is such a wonderful practice! I have allergies that cause ear issues, and the providers and staff went out of their way to find a solution for me. My hope is that if you are thinking about getting your hearing checked, or have issues with your devices, you consider CV Audiology. Dr. Macner and the entire team are true professionals (and a lot of fun to visit)!
Who goes to an audiologist like it was a vacation? Actually, I do. I leave with excellent hearing, no tinnitus, a very cool looking hearing aid, and the opportunity for a quick chat with an amazing staff. Love it.
Getting old and hard of hearing is difficult. The staff at CV audiology were very efficient, skilled, and a pleasure to work with. I now have hearing aids and appreciate the follow up and care this agency gave me.
Thank you CV Audiology for you wonderful professional service and friendly and efficient atmosphere each time I am a client in your office. I truly enjoy and look forward to all my appointments and feel I’m receiving excellent treatment.
I am very satisfied with CVA. Sharon Macner is the BEST. She explains everything in detail and makes sure you understand all the procedures and results. Highly recommend her and the group!
Dana was polite and courteous and explained everything in detail. Office person was also very. They have a clean office and I didnt have to wait long.
What a pleasure to deal with these folks. Everybody was friendly, respectful & professional.Dr. Macner was very thorough in my examination. I so much appreciate that they worked me into their busy schedule as quickly as possible. I am sure that they sensed how concerned I was with my problem. Dr. Macner took care of it & gave excellent advice for my consideration. I cant begin to say how relieved I am after my visit!Thank you so very much Sharon! I will be gladly recommending you and your hearing center from now on.Thanks again & by4now,David DouglasJay, NY
Best experience and very informative of all my options for hearing aids.
No games, no guessing, They provide just what they advertise. Real service and the best danged hearing you could not believe you were missing! My 4th audiologist group, and until I die, my last. I could go on, and on, but if you dont get it by now, you are probably visually impaired as well. Now if I could just find an eye Doctor as good as these Ladies are!
You were very helpful and I would recommend you to anybody I know.
We are always greeted by a friendly staff. They know our names, our stories and have become parts of our life! Dr. Macner and Jessica are HUGE pieces in my daughters hearing success both at home and in school. We are blessed and grateful for their care, attention to details and for treating us like family!
Champlain Valley Audiology is a well managed, clean, organized and technologically progressive practice. The entire staff is extremely polite, pleasant and professional. Dr. Macner was exceptionally helpful and knowledgeable. I drove 3:30 hours to this practice and will do it again whenever necessary - Highly recommended!
Always professional, service is never rushed. Just an all round great hearing care people.
Champlain Valley Audiology is very professional and accommodating. I would recommend this office to anyone who needs their services.
Always about the patient. A#1
The treatment I got today is typical of all my other appointments. Great service from very friendly and knowledgeable staff.
I appreciate the attention paid to my hearing and emotional well being as it pertains to my hearing loss. Thanks
Excellent care and service. I recommend them highly.
First class. very friendly people.
The initial conference & all subsequent meetings with Dr. Macner were highly professional. Those contacts were instrumental in my decision to continue with CVA
Always good care and personal attention
Well informed audiologist with an expertise in the treatment of tinnitus.
Great Customer Service, Great with kids!
Very nice
Good