My wife has had her car 23 years. The only owner. Rarely needs breaks or other repairs; low mileage, just over 110,00 miles. She is one of those slow, careful drivers. She had an issue with starting her car and was told it was a transmission sensor. Her car, when it was said to be repaired was not. She had gotten into it to drive home and there was no transmission fluid in the car. Why Ricks repair guy would not think this was a problem baffles me. Add insult to injury, Rick says it was my wifes fault it was empty because of her driving? Twenty-three years is a long time to own a car, to still be driving it. To fix a sensor in the transmission, it requires draining the fluid and removing the transmission cover. Sad to be out any money on this repair. Especially to accuse my wife of being a bad driver.
From my experience dealing with this shop has been nothing but bad... they always end up breaking something on previous cars and on my sisters car and are not responsible to get it fixed even if they break it always had issues with them so if I were u Id look somewhere else to take ur cars....
If I could give zero stars I would. I brought my car here for an inspection to do a trade in. When I asked for information on my car the man Rick refused to tell me anything about my car saying that dealership was their customer and they would have to get permission from them to tell me about my car. Thats ridiculous, it is my vehicle why would they not give me the information regarding my own vehicle. If they had been willing to explain why they wouldnt give me the information about my own carinstead of just acting like there was some huge secret that the dealership needed to know I could be understanding. Even if they had taken the time to say I would have to pay for the hour long inspection they did on my car, I probably would have. But,the way I was treated is baffling, this is the service industry, how about a little kindness?
Great shop, wonderful customer service, reasonable prices, and they were fast too!
We took our 1978 Dodge Sportsman there for an inspection. Turns out our carburetor need some major adjusting. The staff was amazing! They fixed everything and were a pleasure to work with! She runs great now and the price was fair. Highly recommended!!!
I was looking to buy a vehicle and Im from out of state. Scheduled an appointment for the these guys to inspect the vehicle. They were extremely friendly and were able to get the vehicle in the same day I called. Very happy with my experience.
This place sucks! Took my daughters vehicle there and it still isnt right, taking it back in tomorrow again for the 3rd time in the last week and they better fix it right this time!
I appreciate their understanding of the importance of keeping vehicles in tip-top condition. They are up-front about costs and forthright in all areas. Unless something changes I will have no need to look elsewhere for vehicle care.
Good. I have taken my 1980 Datsun 280ZX in here many times and have had good service. Just recently I took my truck in to have the power steering flushed. Truck sat there for 2 1/2 days and I had to call to get an update. But in the end they got the truck fixed and my power steering is as good as new. I will give them my business in the future but if you are in a hustle this may not be the place to go.
They were prompt and gave us all the details we needed on the repair of my heater blower motor and resistor. Couldnt be happier.
Don’t go to this shop!
They are pretty good. Had to take the car back a few times but they fixed it after the second try. Rick is really good at showing someone whats wrong
Rick and the guys are a good crew. I am pleased with their work and the pricing is competitive.
Rick always takes real good care of us. Hes extremely personable and knowledgeable.
I was amazed by the incredibly kind service we received. The gentleman went out his way to help. I was very thankful he went above and beyond the standard service.
They gave my truck to a green and they blew the motor. I paid 1100.00 and he gave me a chincy 600$.I only had it three days. Its still in there yard so they can part it out Im sure. Be very careful of Rick smiling and lying to your face.I guess it worked great for them and with 3 days in there shop I lost a vehicle and 1100.00 dollars. These scamming people are crafty.Never take your vehicle there.
I was able to get work done quickly. They were able to fix an issue a different shop was not able to fix properly. I will be back.
Wonderful service and very informative. I would highly recommend to anyone. I see that other people have given bad reviews about them and one is obviously a disgruntled ex-employee so please disregard a review like that when you see one. One thing you have to understand about the auto industry is that there isnt just a wand to wave and magic happens. There is a reason people have to go to college for auto tech. So please keep that in mind when you use a mechanic shop. Its a lot better than a backyard mechanic!
Wonderful, prompt service! I dealt directly with the manager Rick. I will definitely be returning with any future business.
Probably the best for your uhaul needs. Amazing customer service.
Friendly but was way off on their estimated time of when my car could be looked at. It ended sitting in their lot for 3 days after it was supposed to be diagnosed before I picked it up to go somewhere else.
Cant comment on the automotive service, but I rented a Uhaul trailer from this location and Rick was fantastic to work with. Best rental experience Ive had at a Uhaul location. Went out of his way to help out with what I needed.
They have been servicing my vehicles for several years, always fair & honest. If there is an issue, they make it right. I always recommend them to my family & friends, everyones always been pleased.
Cause they understand you
This is the worst automotive shop I have ever been to! They screwed up my vehicle royally they were supposed to you fix the knock sensors and ended up screwing up the wiring for the rest of the truck and created 3 other different problems for it. In the end they ended up creating more problems that costed over $1000. Dont take your vehicles there! You will regret it!
Very friendly BUT very sketchy to say the least. Smiles at you while screwing you for the price. Had paid for a part that was never replaced while on a trip, the part I paid for which was over $300. that he said he replaced and charged for was never touched ended up costing me another $520. do be done on the road they mechanic brought me the supposed new part and it factory installed. So in total cost me over 800 for dishonest repair and services never rendered.My honest opinion is real simple if you do go there look for new parts and ask for old ones back, even if a core charge is there still make sure you see it. I had done business with this place for a few years had a few minor issues but this was the last straw never again. Consumer beware.
I have been bringing my car there EVERY YEAR for the last 3 years and have been paying them an average of $400-$500 to fix my car but for some reason, same car issues keep coming back. The last time I brought in my car was last month and now my car is at it again!!!! I am sick of their poor quality service and will now switch to someone else! It has been a waste of money all these years because I work hard for that and $400-$500 is NOT something I always have available and now I have to come up with more money to have my car fixed again when I just paid $500 to have that fixed last month!!!!!Until now, they STILL HAVE NOT resolved the burning anti-freeze smell coming from my car!!!
They know exactly what was wrong just by a test drive and didnt charge me for a diagnostic test
Rude service and kept my car for 2 and a half hours to not even change the brakes but to tell me they were fine. I will make sure everyone knows not to go here.
Rick& his crew are the best
Kind helpful group of folks
Fixed the issue I had that other shops failed to do and also did not bombard me with a list of things they wanted to do.
I will give this a negative star but this dont have negative so that is my raiding f ok r bad customer service the guy was really rude soo I do not recommend this place not happy
Dude is rude and and over priced, upped the price several time while standing there after calling several people.
Worst Experience of my life.
In, out, fast, fixed
Not family friendly