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Cricket Wireless Authorized Retailer
149 S Telegraph Rd, Pontiac, MI 48341, United States
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Cricket Wireless Authorized Retailer
Comments
Li
Review β„–1

Very good customer service! 😘

Mi
Review β„–2

Customer Service at the store was top notch despite me mainly being on the phone with mobile customer service the whole time. Also, the employee there was able to handle 2-3 customers at the same time in an efficient manner.

Ma
Review β„–3

They got me in and out very quick and fixed the issue on my phone. very knowledgeable and friendly

ga
Review β„–4

I loved it!! The staff was all very polite and they all showed respect. They didn’t try to hustle me and bombard me with sales. I bought a phone for a great deal and it was overall a great experience for meI would highly recommend going here they will help you out however you need!

Yo
Review β„–5

Amazing store has great selection of phones and accessories. The manager Joe was very helpful and gave me a great deal on a new phone and case. The other employee Rio was also really nice and polite. The New Management really made this my go to store from now on, will be referring to all my family and friends.

la
Review β„–6

The workers were very nice. Very helpful... I came in not knowing what I wanted and they directed me to what I did need and want. Set everything up for me very helpful.

Ch
Review β„–7

This place used to be so bad under previous management. Now that they have all new employees and managers to run the place, this place has been nothing short of exceptional and AMAZING. The employees value your time and work hard to give great deals on phones/accessories!

Ju
Review β„–8

New owner. Joe is awesome. I had cricket before and now Im back. Network seems a lot better and if super easy process to get my number ported back in.

Ma
Review β„–9

I went to this store and they hooked up me on a new iphone. Great People

Pa
Review β„–10

Came here Friday and Dealt with the lady here she was very friendly. And helped get me together with a great deal.

Ma
Review β„–11

Service was amazing, prices were just as good! Literally loved it!!!

Va
Review β„–12

They have amazing service!! I have never been greeted with so much respect in my life. Will for sure be coming back to this place!

Kr
Review β„–13

The owner was awesome. He helped me out and got me a good deal. People friendly and very down to earth. I would definitely work with him again and send anybody who asked me about Cricket to him because he knows what hes talking about and hes very helpful. keep up the good work George!

an
Review β„–14

Great staff, great service, and great place overall. Cell phone service is amazing and great deals on phones!

Ch
Review β„–15

Prices are ridiculous for service if im going to pay 500 dollars for prepaid service i might as well buy contract phones

Al
Review β„–16

The new management is amazing, very helpful and kind.

Ra
Review β„–17

Best Service New Management

sp
Review β„–18

Knowledgeable staff. No sales pitches. Fun to visit!☺

Ma
Review β„–19

Amazing and very helpful and knowledgeable new staff they have here. They know a lot of things. They explained things clear and throughly.

Va
Review β„–20

Service was rushed, always had good experiences in cricket until today

rt
Review β„–21

Share my experience in this store, warn other people.I visited the store in person to buy a iphone 128g rose gold. I paid 100$ deposit, and signed some contract. The guy called me back the next day that there is no 128g and asked me if its ok to buy a certified used one or a 32g new one. I said will call back him later, but then the guy called me but i missed that call, he left message that he placed an order for the used one. I called him back right away and told him dont buy used one. Since theres no other choice I agreed to buy a 32G. Soon he called me back again but I missed that call again, i received his message that he placed an order for 32G, i returned back a message remind him the color. Next day he called me that the phone arrived. I visited the store, but turned out the color was black. He then told me that all rose gold sold out. I challenged him why he didnt tell me the first place, because i wont buy a black one at all. he then tell me either i buy the black one or leave without the 100$ deposit. I called the police but turned out that wont help.I feel so regret that I didnt read the review. Some other guy already warned that the owner is a scammer. I hope other people see my review, so wont make mistakes once again.I filed a complaint to the cricket wireless, but i didnt hear back yet.

Ro
Review β„–22

Amazing staff cute girl behind the counter and the manager is always willing to help. The manager was there when I went in and he helped me get everything I needed for my phone

Ce
Review β„–23

Very nice employees,clean store. They dont push you to buy something or swarm you when you walk in. The guys are very knowledgeable about the products.

Ka
Review β„–24

It sucks that you have to order the higher end phones because the stores dont carry them but I had 3 different employees be super helpful every time I interacted with them and was able to get my upgrade no problem

De
Review β„–25

The owner is sooo nice & helpful. Big, clean & roomy place. !!! 🀩

Ju
Review β„–26

The staff is always willing to assist those who are not high tech savvy or seniors like me!

Ly
Review β„–27

The gentleman was so helpful. This is my go to cricket store...Will never go back to the white lake store

Be
Review β„–28

DO NOT BUY IPHONES FROM THIS STORE.!!!!THEY ARE SELLING YOU REFURBISHED PHONES AS NEW ONES. THE NEW OWNER IS A SCAMMER.!!!!!!

Pa
Review β„–29

Best service Ive gotten in pontiac. Go here!

Az
Review β„–30

Amazing service !

An
Review β„–31

Wonderful costumer service and quick.

Hh
Review β„–32

The employee was not good she took of me 25 $and filed a complaint and proof and didnt answer the official

Do
Review β„–33

Lot of pretty good deals

De
Review β„–34

Expensive

Ca
Review β„–35

Stay with Metro

Hi
Review β„–36

They do not have almost cell phones there, the attention is very good

Ju
Review β„–37

They dont open anymore ... it stayed on ... dont come.

Di
Review β„–38

SPANISH SPEAKING!

Information
28 Photos
38 Comments
4 Rating
  • Address:149 S Telegraph Rd, Pontiac, MI 48341, United States
  • Site:https://facebook.com/vibewireless/
  • Phone:+1 248-309-3533
Categories
  • Cell phone store
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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